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Serra Alta Hotel

3.5 star property

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Photo gallery for Serra Alta Hotel

Interior
An outdoor patio area with tables and chairs, large umbrellas, and a glass building in the background.
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
A large, historic building with multiple arched windows and a symmetrical facade.
A hotel with a large building and a swimming pool, surrounded by dense forest and hills in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370
  • Place, Pure Heart of Mary Church
    ‪8 min walk‬
  • Place, Sao Bento do Sul Municipal City Hall
    ‪9 min walk‬
  • Place, Centro Cultural Doutor Genésio Tureck
    ‪11 min walk‬

Room options

View all photos for Deluxe Quadruple Room

Minibar, in-room safe, desk, free WiFi

Deluxe Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premier Quadruple Room

Minibar, in-room safe, desk, free WiFi

Premier Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed
  • Free WiFi

About the neighborhood

Sao Bento do Sul

Located in Sao Bento do Sul Centro, Serra Alta Hotel is within a 10-minute walk of popular sights such as Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church. This 72-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Pure Heart of Mary Church - 8 min walk - 0.4 miles
  • Municipal Historical Museum Dr. Felippe Maria Wolff - 8 min walk - 0.4 miles
  • Araucárias Circuit Section 1 Starting Point - 9 min walk - 0.5 miles
  • Sao Bento do Sul Municipal City Hall - 9 min walk - 0.5 miles
  • Centro Cultural Doutor Genésio Tureck - 11 min walk - 0.6 miles

Getting around

  • Joinville (JOI-Cubatao) - 120 min drive

Restaurants

  • ‪Restaurante Da Vovó - ‬9 min walk
  • ‪Emporio Do Sabor - ‬13 min walk
  • ‪Kako's Self Service - ‬7 min walk
  • ‪Bllu Dog - ‬18 min walk
  • ‪Escritório Bar & Grill - ‬8 min walk

About this property

Serra Alta Hotel

Serra Alta Hotel features an indoor pool, a children's pool, and a gym. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and conference space.
32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Minibars, hair dryers, and safes are other standard amenities.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO bar
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2,303 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a security system.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel São Bento Sul
Novotel São Bento Sul Hotel
Novotel São Bento Sul Hotel Sao Bento do Sul
Novotel São Bento Sul Sao Bento do Sul
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel
Serra Alta Sao Bento do Sul
Serra Alta Hotel Hotel
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel Hotel Sao Bento do Sul

Frequently asked questions

Are free cancellation options available at Serra Alta Hotel?

Serra Alta Hotel offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Serra Alta Hotel?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Serra Alta Hotel on Jul 19, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Serra Alta Hotel?

This hotel is situated in Sao Bento do Sul Centro within a 10-minute walk of Sao Bento do Sul Municipal City Hall and Araucárias Circuit Section 1 Starting Point. You'll also find Centro Cultural Doutor Genésio Tureck and Municipal Historical Museum Dr. Felippe Maria Wolff less than a mile away.

Will I be able to park at Serra Alta Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Serra Alta Hotel have a casino at the property?

No, Serra Alta Hotel doesn't have a casino.

Will I find an indoor pool at Serra Alta Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Serra Alta Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and proposal/romance packages.

Are there hot tubs at Serra Alta Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Serra Alta Hotel have a restaurant that serves breakfast?

Yes, Serra Alta Hotel serves free buffet breakfast at Manacá Gastronomia each morning.

Does Serra Alta Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Serra Alta Hotel.

Are there connecting rooms at Serra Alta Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Serra Alta Hotel?

No, there aren't any guestrooms at Serra Alta Hotel that offer a balcony.

Serra Alta Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 295 out of 442 reviews
Rating 8 - Good. 121 out of 442 reviews
Rating 6 - Okay. 20 out of 442 reviews
Rating 4 - Poor. 4 out of 442 reviews
Rating 2 - Terrible. 2 out of 442 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto bem espaçoso. Lugar pra estacionar. Lugar tranquilo.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities
estava tudo otimo
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Ig Lacerda

Liked: Cleanliness, staff & service
Disliked: Amenities
Nos colocaram em um quarto inferior ao contratado. No check out deram desconto da diferença do quarto. Mas depois no cartão tiraram o desconto dado. Ouu seja, paguei um quarto e levei outro. Sendo o quarto
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, amenities
Estadia excelente.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Helio

Liked: Cleanliness, staff & service, amenities
A estrutura do hotel e as refeições são muito boas. A única ressalva foi a configuração do quarto, pois reservei um quarto de casal com vista da cidade e só havia quartos triplos, com cama de solteiro obstruindo sacada.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elisangela

Liked: Cleanliness, staff & service, amenities
O quarto estava muito bom, a equipe foi muito atenciosa e simpática.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jose Alexandre

Liked: Cleanliness, staff & service, amenities
Quarto bom tamanho, limpo e boa roupa de cama
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Quarto grande, arejado, limpo. Recepção prestativo e cordial. Restaurante: excelente atendimento, cardápio simple, porém satisfatório. Localização privilegiado.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rodrigo w l

Liked: Cleanliness, staff & service, amenities
equipe e atendimento otimos. acomodações e governança impecáveis..... gostei muito....
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom, proporcionando lazer e conforto. Ambiente agradável, liberdade para usufluir do hotel, bom restaurante e preços adequados.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Rodrigo Luiz

Liked: Cleanliness, staff & service
Hotel muito antigo , muitas coisas a serem renovadas(móveis , infra, acabamentos ) piscina no dia que chegamos água estava verde com algas porém no dia que saímos já estava ok, café da manhã como havia somente uma pessoa de reposição faltava com frequência reposições . E nas foto aparece um que era para ser uma quadra de tênis porém faz anos q deixou de ser praticável conforme a foto
Quadra tênis
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto de bom tamanho, chuveiro otimo, cama confortável. Cafe da manga excelente. Atendimento do restaurante ótimo.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Juliana Aparecida

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Os quartos são limpos mas as áreas comuns deixam muito a desejar na limpeza, percebe-se uma falta de cuidado com os detalhes. Café da manhã e restaurante excelentes. Piscina estava sendo utilizada para aula de natação então tínhamos que ficar apenas em uma área da mesma ( muito desagradável).
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Igor

Liked: Staff & service
Ambiente, quarto, equipe.
Stayed 1 night in Dec 2025
Verified

8/10 Good

ANDRÉ

Liked: Cleanliness, staff & service, room comfort
J á foi muito melhor há uns anos atrás
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Pedro Batista Marques

Disliked: Cleanliness, property conditions & facilities
Cardápio é péssimo, teias de aranha no quarto, cheiro de bolor, piscina é destinada a alunos da cidade, quando entramos na piscina a instrutora fica informando que a prioridade é das crianças, internet é péssima, está assistindo filma,cai e não volta com tempo hábil... infelizmente, não voto mais e nem recomendo, pois na hora de pagar a conta, é horrível ver vários hospedes reclamando... é nos oferecido formulários para assentar a reclamação, com certeza é amassado e jogado fora... como disse, não voto mais e nem recomendo.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Carlos

Disliked: Staff & service
Cardápio sem excelências, o serviço, na manhã de hoje - 09/12, péssimo! Buffet incompleto, pratos vazios, faltando pães e frutas. A atendente manuseando pães com as mãos. Alertei para a situação, demonstrou na ter gostado.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paulo Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar agradável, atendimento excepcional, lugar lindo e comida impecável, vou voltar mais vezes, experiencia inesquecível.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ayrton

Liked: Cleanliness, staff & service, amenities
SIM.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã sem reposição. Piscina excelente. Atendimento bom mas demorado no restaurante. Ótima estadia.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Andrea

Disliked: Staff & service, amenities
O quarto esta bom , os banheiros com mofo , equipe sem experiência, restaurante sem opções e mal atendimento. A piscina aquecida , que era o ponto forte do hotel , eles alugam para uma academias que divide o uso
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Quarto e piscina e equipe
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
Muito bom
Stayed 2 nights in Sep 2025