See all properties

Monte Serrat Hotel

3.0 star property
Hotel in Santos with 2 hot tubs and free breakfast

Choose dates to view prices

Photo gallery for Monte Serrat Hotel

Indoor spa tub
Standard Double or Twin Room | Minibar, in-room safe, blackout drapes, free WiFi
Free daily buffet breakfast
Exterior
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Place, Santos Historical Streetcar
    ‪10 min walk‬
  • Place, Museum of Coffee
    ‪11 min walk‬
  • Place, Monte Serrat
    ‪15 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪67 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Triple Room

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

Minibar, in-room safe, blackout drapes, free WiFi

Room Standard

  • 150 sq ft
  • Sleeps 2

View all photos for Triple Room Standard

Minibar, in-room safe, blackout drapes, free WiFi

Triple Room Standard

  • 193 sq ft
  • Sleeps 4

View all photos for Quadruple Room Standard

Minibar, in-room safe, blackout drapes, free WiFi

Quadruple Room Standard

  • 226 sq ft
  • Sleeps 5

View all photos for Room Superior

Minibar, in-room safe, blackout drapes, free WiFi

Room Superior

  • 215 sq ft
  • Sleeps 2

View all photos for Triple Room Superior

Minibar, in-room safe, blackout drapes, free WiFi

Triple Room Superior

  • 236 sq ft
  • Sleeps 4

About the neighborhood

Santos

Monte Serrat Hotel is a short stroll from Outeiro de Santa Catarina and House of the Train Bellco. This 3-star hotel has 92 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • XV de Novembro Street - 8 min walk - 0.5 miles
  • Santos Historical Streetcar - 10 min walk - 0.5 miles
  • Museum of Coffee - 11 min walk - 0.6 miles
  • Cafe Museum - 11 min walk - 0.6 miles
  • Monte Serrat - 15 min walk - 0.6 miles

Getting around

  • Pinheiro Machado Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 70 min drive

Restaurants

  • ‪Paquito O Restaurante - ‬4 min walk
  • ‪Tokyo Restaurante - ‬8 min walk
  • ‪Sabores Do Oriente - ‬8 min walk
  • ‪Domitila Confeitaria Café - ‬2 min walk
  • ‪Casa Do Cafezinho - ‬7 min walk

About this property

Monte Serrat Hotel

Hotel in Santos with 2 hot tubs and free breakfast
Monte Serrat Hotel offers a gym, 2 hot tubs, and a sauna. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and LCD TVs with cable channels. Other standard amenities include minibars, safes, and phones.
2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

Similar properties

Double Room, 1 Double Bed | Free WiFi, bed sheets
Hotel Caiçara
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
8.0 out of 10, Very Good, 121 reviews
$52 nightly
The price is $54
Jan 15 - Jan 16
Total with taxes and fees
Hotel Caiçara

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Frequently asked questions

Are free cancellation options available at Monte Serrat Hotel?

Monte Serrat Hotel provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to see close to Monte Serrat Hotel?

This hotel is located in Santos, a short 13-minute walk from Santos Historical Streetcar and also 17 minutes on foot from Monte Serrat. You'll also find Santos Harbor and Gonzaga Beach within a short drive.

Is there parking available at Monte Serrat Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Monte Serrat Hotel feature a casino at the property?

No, Monte Serrat Hotel doesn't have a casino.

Will I find an indoor pool at Monte Serrat Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Monte Serrat Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Are there hot tubs at Monte Serrat Hotel?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Monte Serrat Hotel have a restaurant that serves breakfast?

Yes, Monte Serrat Hotel serves free buffet breakfast each morning from its restaurant.

Will Monte Serrat Hotel allow pets to stay free of charge?

Yes, pets stay free at Monte Serrat Hotel.

Are there connecting rooms at Monte Serrat Hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Monte Serrat Hotel?

No, at Monte Serrat Hotel, there aren't any guestrooms that list a balcony.

Monte Serrat Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 187 out of 491 reviews
Rating 8 - Good. 154 out of 491 reviews
Rating 6 - Okay. 93 out of 491 reviews
Rating 4 - Poor. 29 out of 491 reviews
Rating 2 - Terrible. 28 out of 491 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated and in a dangerous part of town

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Bad

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

6/10 Okay

Sergio Spin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Razoável

Café da manhã boa qualidade.
Stayed 1 night in Oct 2025

4/10 Poor

Alessandra

Disliked: Staff & service, property conditions & facilities
Café da manhã sem água, também não queriam encher a minha garrafa, muitas baratas no local. Mas de modo geral, atendimento e alimentação ok
Stayed 2 nights in Oct 2025

6/10 Okay

Luiz C da

Business traveler
Liked: Cleanliness, staff & service
Quarto com lâmpadas queimadas. Banheiro sem blindex. Academia com 3 equipamentos. Geladeira não tinha água.
Stayed 2 nights in Oct 2025

8/10 Good

Rita de Cassia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo ótimo porém tivemos que tomar banho gelado liguei na recepção 2 x e o atendente falou que era só deixar aberto que esquentava não deu importância nenhuma prós seus clientes, e senhora que fica na recepção do refeitório fica contando os minutos para retirar o café da manhã chega a ser constrangedor, deveriam rever . Resumindo para evitar constrangimento tomamos banho gelado. Aí eu não volto mais e nem indico pra ninguém
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Luiz F

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima!

Stayed 1 night in Aug 2025

10/10 Excellent

Arnaldo

Stayed 1 night in Jul 2025

10/10 Excellent

Edson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

João

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Icaro

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JOSE ROBERTO GONZAGA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, custo/ benefício
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonardo jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa
Stayed 3 nights in Jun 2025

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foi uma noite apenas com ótimo atendimento.
Stayed 1 night in Jun 2025

6/10 Okay

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa cafe manha razoavel e jantar também.
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortável
Stayed 1 night in Jun 2025

6/10 Okay

ALEKSANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barulhos

Barulho nos corredores
Stayed 1 night in Jun 2025

8/10 Good

SUELEN

Liked: Cleanliness

Custo/beneficio

Quartos e roupas de cama limpos, porém, cheirava mofo, o que me incomodou um pouco. Café da manhã simples, mas agradável. Para descansar de uma viagem, um bom custo/beneficio.
Stayed 1 night in Feb 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025