6/10 Okay
Fern
Traveled with partner
Mar 5, 2026
We had the misfortune of arriving when they were replacing the pool. (There was no mention of this before we arrived.) Lots of noise and no pool while we were there. Many of the desk staff spoke no English and our Spanish left us wanting to communicate our needs. Especially, that the bed springs were quite uncomfortable for both of us.It took days to see management.
Orbitz refused the return of our remaining money, but we left anyway. No Orbitz for me anymore when a misrepresented hotel can’t give us back any money. NO THANKS Orbitz!
(These new pictures are conceptual not identical, as the new pool is getting wood like stairs and we never saw the new furniture.)


Fern
Stayed 23 nights in Feb 2026































