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Sheraton Santo Domingo Hotel

4.0 star property

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Photo gallery for Sheraton Santo Domingo Hotel

42-inch plasma TV with cable channels, TV, pay movies
Outdoor pool, pool umbrellas, sun loungers
Lobby
Interior
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
365 George Washington Avenue, Santo Domingo, 10205
  • Place, Malecon
    ‪1 min walk‬
  • Place, Grand Casino Jaragua
    ‪4 min walk‬
  • Place, Guibia Beach
    ‪14 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed

7.8 out of 10
Good
(18 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Partial Ocean View

8.4 out of 10
Very good
(21 reviews)
  • Partial ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(23 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Outdoor pool, pool umbrellas, sun loungers

Club Suite, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, Balcony

  • Ocean view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santo Domingo

Located in Gascue, Sheraton Santo Domingo Hotel is next to Malecon and Casino Diamante. This 248-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free valet parking. It's connected to a shopping center in central Santo Domingo and also close to Sambil Santo Domingo and Blue Mall.

What's nearby

  • Malecon - 1 min walk - 0.1 miles
  • Grand Casino Jaragua - 4 min walk - 0.3 miles
  • Guibia Beach - 14 min walk - 0.8 miles
  • Palace of Fine Arts - 16 min walk - 0.9 miles
  • Calle El Conde - 17 min walk - 0.9 miles

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 37 min drive

Restaurants

  • ‪Villar Hermanos - ‬4 min walk
  • ‪Adrian Tropical - ‬9 min walk
  • ‪Cafeteria Clinica Abreu - ‬11 min walk
  • ‪Café Boio - ‬9 min walk
  • ‪El Conuco - ‬6 min walk

About this property

Sheraton Santo Domingo Hotel

Sheraton Santo Domingo Hotel features a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 45 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find WiFi and 42-inch plasma TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

Sheraton Fitness Spa has 1 treatment room. Services include deep-tissue massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Casabe Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (5,355 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.6 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 38.4
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25.6 per pet (varies based on length of stay) plus USD 38.4 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

Is free cancellation available at Sheraton Santo Domingo Hotel?

Sheraton Santo Domingo Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Santo Domingo Hotel?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at Sheraton Santo Domingo Hotel on Mar 29, 2026 start from 119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton Santo Domingo Hotel?

This hotel is situated in Gascue, just steps from Malecon and Casino Diamante, and within a short walk of Grand Casino Jaragua. You'll also find Sambil Santo Domingo and Blue Mall within a short drive.

Is there parking available at Sheraton Santo Domingo Hotel?

Yes, valet parking, self parking and long-term parking are free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa at Sheraton Santo Domingo Hotel?

Sheraton Fitness Spa is the hotel's spa and services include deep-tissue massages, reflexology, and aromatherapy.

Does Sheraton Santo Domingo Hotel include a casino on the premises?

No, Sheraton Santo Domingo Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Santo Domingo Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Sheraton Santo Domingo Hotel?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Sheraton Santo Domingo Hotel?

Yes, this hotel has a spa tub.

Does Sheraton Santo Domingo Hotel have a restaurant that serves breakfast?

Yes, Sheraton Santo Domingo Hotel serves buffet breakfast for a surcharge each morning at Cafe Casabe Restaurant.

Will Sheraton Santo Domingo Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sheraton Santo Domingo Hotel for a fee of USD 25.6 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Sheraton Santo Domingo Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sheraton Santo Domingo Hotel?

The closest major airport to Sheraton Santo Domingo Hotel is Santo Domingo (JBQ-La Isabela Intl.), which is 12.2 mi away (37 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 17.5 mi away (37-minute drive).

Can I book a room with a balcony at Sheraton Santo Domingo Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished lanai where guests can enjoy ocean or pool views.

Does Sheraton Santo Domingo Hotel offer wedding services?

Take advantage of the wedding venue at Sheraton Santo Domingo Hotel if you plan to say "I do" during your trip.

Sheraton Santo Domingo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lidia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes in derd
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcel

Stayed 1 night in Nov 2025

8/10 Good

Darlene, Ringwood

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

2/10 Terrible

Michelle

Stayed 1 night in Nov 2025

8/10 Good

Marisol

Stayed 5 nights in Nov 2025

2/10 Terrible

Erica

Stayed 1 night in Nov 2025

6/10 Okay

Jeferson

Business traveler
staff, amenities
Stayed 1 night in Nov 2025

6/10 Okay

Brent, Dawson Springs

Liked: Cleanliness
Disliked: Amenities
Room Good condition. Staff courteous. There needs be separate check in for people with reservations vs people cancelled plane in line. I had hard time checking in due to chaos people cutting and made separate line. The new man in white jacket valet out front was very rude as pull up simply to check in. This man mocked me when my knee gave out mimicking me and also threaten me only had 5 minutes check in, when lobby full of people. Later, the hotel had policia there who act like going hit me, just for pull my vehicle up to check out/and get my bags from lobby. Americans do not like national policia act to guest like criminal at a stay. Hotel needs state it has own security vs Policia out front to guests.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jheily

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was great, very clean, and had a nice view. The staff was amazing.
Stayed 3 nights in Nov 2025

4/10 Poor

Jiten

Disliked: Cleanliness, amenities, property conditions & facilities
My bathroom had a HORRIBLE SMELL inthe drains, I had to put a cup over the sink and shower drain. The room was old and dirty, carpet was disgusting and there was a leftover water bottle by the sink that said it was complimentary for me. But already opened and drunk out of. Poor service, called for things to my room that never arrived. Especially someone to check that smell and nobody ever came. Hotel staff wasn’t very helpful. Breakfast was very poor. The omelette was the only thing that tasted good but you had to grab your own toppings and it wasn’t very hygienic. Wouldn’t stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities
This Hotel makes guests feel like family.
Stayed 4 nights in Nov 2025

2/10 Terrible

yudeika

Disliked: Cleanliness, amenities, property conditions & facilities
Old room with a bad smell
Stayed 2 nights in Nov 2025

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice staff and breakfast is amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Nov 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities
My go to in Santo Domingo. Staff makes you feel like family. Clean rooms & great beds!
Stayed 1 night in Oct 2025

10/10 Excellent

Angie

Stayed 1 night in Nov 2025

10/10 Excellent

William Heal

Stayed 2 nights in Nov 2025

10/10 Excellent

Raghib

Stayed 1 night in Nov 2025

10/10 Excellent

LUIS, Aibonito

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff. Very friendly, very clean rooms.Excellent location. Recommended 100%
Stayed 2 nights in Nov 2025

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room! Great friendly staff!
Stayed 1 night in Nov 2025

8/10 Good

Tatyana

Traveled with family
Liked: Staff & service, room comfort
The room was stuffy, it smelled damp. No hot water, just slightly warm. No longer offers extra towels or small face towels. Shampoo and body wash is terrible.
Stayed 1 night in Oct 2025

10/10 Excellent

Delvano

Stayed 1 night in Jul 2025

10/10 Excellent

Augusto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Nice Hotel
Stayed 7 nights in Oct 2025

6/10 Okay

rotes

Traveled with family
No ocean view.
Stayed 1 night in Sep 2025

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