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Recent guest reviews

Very pretty hotel, staff was excellent, a little difficult to park the car after 10 pm. Overall, a very nice place.

Friendly staff

everthing

Very nice acomodación and service. It was outstanding!

I liked everything about this property, it was so convenient to me. I really don't have much to say about didn't like.

I am very grateful for the hospitality of the sheraton staff, the only thing is how difficult it is to find parking for the vehicles and the valet parking service apparently only works during the day because when we returned at night it was very difficult to find a parking space and I don't know find valet parking service

It was a great stay!!!

This was my second stay and it did not disappoint. I loved everything about this hotel and the staff are very attentive.

It was gorgeous and the staff was very attentive. The food was delicious and the pool was amazing. Felix was the best he took care of us really well.

Everything was perfect. I enjoyed my stay. I didnt want to leave. Food is expensive though.

Been here like 5 times. Rooms are in need of renovations

Staff awesome, location great, bathroom small, restaurant not consistent I ordered fish to different days first it tasted great but the second time it tasted terrible it made me sick

Swimming pool attendants specially Maria Esther was excellent

365 George Washington Avenue Santo Domingo

Hotel highlights

  • Free WiFi in public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Gascue, Sheraton Santo Domingo Hotel is adjacent to Malecon and within a 5-minute walk of Grand Casino Jaragua. This 245-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free valet parking. Centrally located in Santo Domingo, the hotel is connected to a shopping center, and a short walk from Atlantis World Casino and El Obelisco Macho.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

Guests can expect to find WiFi and 42-inch plasma TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also available.


Property features

Sheraton Santo Domingo Hotel features a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 45 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Club Suite, 1 Bedroom, Non Smoking

1 Double Bed | Sleeps 3

Junior Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Club Suite, 1 Bedroom, Non Smoking, Oceanfront

1 Double Bed | Sleeps 3

Guest reviews for Sheraton Santo Domingo Hotel

Everyone (44) Couples (6) Family (9)
5
Partner Couples

Very pretty hotel, staff was excellent, a little difficult to park the car after 10 pm. Overall, a very nice place.

By on Oct 3, 2022

Review comment responded on Oct 4, 2022

Dear Andrew, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,

5
Everyone

By on Jul 31, 2022

5
Everyone

Friendly staff

By on May 16, 2022

Review comment responded on May 17, 2022

Dear Emmerson Tendai, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,

5
Everyone

By , from Euclid on Feb 25, 2022

5
Friends

everthing

By on Jan 4, 2022

Review comment responded on Jan 6, 2022

Dear Rickey, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,

5
Everyone

Very nice acomodación and service. It was outstanding!

By on Jan 3, 2022

Review comment responded on Jan 4, 2022

Dear Jorge, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,

5
Everyone

I liked everything about this property, it was so convenient to me. I really don't have much to say about didn't like.

By on Dec 20, 2021

Review comment responded on Dec 20, 2021

Dear Bob, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,

5
Everyone

By on Dec 6, 2021

Review comment responded on Apr 13, 2022

Dear Francisco, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,

5
Everyone

By on Sep 21, 2021

Review comment responded on Apr 13, 2022

Estimado jose, Le agradecemos por tomarse el tiempo para compartir su experiencia durante su reciente estadía en el Sheraton Santo Domingo. Sus comentarios son extremadamente valiosos para nosotros. Nuestro objetivo principal es ir más allá de las expectativas de nuestros huéspedes, asegurándonos de que nuestros huéspedes se sientan seguros en nuestras instalaciones y puedan tener una estadía placentera dentro de la nueva normalidad. Sus comentarios se compartirán con nuestro equipo para motivar a nuestro personal a buscar la excelencia todos los días creando experiencias únicas para nuestros huéspedes. Esperamos recibirle nuevamente en un futuro cercano y brindarle la calidez que caracteriza nuestro servicio, Sinceramente,

5
Family with small children

I am very grateful for the hospitality of the sheraton staff, the only thing is how difficult it is to find parking for the vehicles and the valet parking service apparently only works during the day because when we returned at night it was very difficult to find a parking space and I don't know find valet parking service

By on Sep 21, 2021

Review comment responded on Sep 22, 2021

Dear jose, We thank you for taking the time to share your experience during your recent stay at Sheraton Santo Domingo. Your comments are extremely valuable for us. Our main objective is to go beyond the expectations of our guests, making sure that our guests feel safe and secure in our facilities in order to have a relaxed and pleasant experience within the new normality. Your comments are being shared with our team to motivate our staff to pursue excellence every day creating unique experiences for our guests. We look forward to have you again and deliver the warmth that characterizes our service, With pleasure,

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