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Sheraton Santo Domingo Hotel

4.0 star property

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Photo gallery for Sheraton Santo Domingo Hotel

42-inch plasma TV with cable channels, TV, pay movies
A lobby with a seating area, a reception desk, and a staircase.
Premium bedding, down comforters, minibar, in-room safe
A spacious lobby with a marble staircase, a seating area with sofas, and a modern chandelier.
A pool area with a view of the ocean, surrounded by palm trees and lounge chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
365 George Washington Avenue, Santo Domingo, 10205
  • Place, Malecon
    ‪1 min walk‬
  • Place, Grand Casino Jaragua
    ‪4 min walk‬
  • Place, Guibia Beach
    ‪14 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk, a television, and a view of palm trees and buildings through the window.

Room, 1 Queen Bed

7.8 out of 10
Good
(18 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Partial Ocean View

8.4 out of 10
Very good
(22 reviews)
  • Partial ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(24 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

A hotel room with two beds, a TV, a desk, a chair, and a balcony with a view.

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

A hotel room with two beds, a TV, a desk, a chair, and a balcony with a view.

Club Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

A pool area with lounge chairs and umbrellas, surrounded by palm trees and a view of the sea.

Club Suite, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, Balcony

  • Ocean view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Bed in dormitory STANDARD

  • Sleeps 1

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

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About the neighborhood

Santo Domingo

Located in Gascue, Sheraton Santo Domingo Hotel is next to Malecon and Casino Diamante. This 248-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free valet parking. It's connected to a shopping center in central Santo Domingo and also close to Blue Mall and Agora Mall.

What's nearby

  • Malecon - 1 min walk - 0.1 miles
  • Casino Diamante - 3 min walk - 0.2 miles
  • Grand Casino Jaragua - 4 min walk - 0.3 miles
  • Guibia Beach - 14 min walk - 0.8 miles
  • Calle El Conde - 17 min walk - 0.9 miles

Getting around

  • Heroes Center Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 37 min drive

Restaurants

  • ‪Villar Hermanos - ‬4 min walk
  • ‪Adrian Tropical - ‬9 min walk
  • ‪Cafeteria Clinica Abreu - ‬11 min walk
  • ‪El Conuco - ‬6 min walk
  • ‪Café Boio - ‬9 min walk

About this property

Sheraton Santo Domingo Hotel

Sheraton Santo Domingo Hotel features a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 45 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find WiFi and 42-inch plasma TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

Sheraton Fitness Spa has 1 treatment room. Services include deep-tissue massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Casabe Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (5,355 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.6 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 38.4
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25.6 per pet (varies based on length of stay) plus USD 38.4 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

Is free cancellation available at Sheraton Santo Domingo Hotel?

Sheraton Santo Domingo Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Santo Domingo Hotel?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Sheraton Santo Domingo Hotel on Jul 24, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton Santo Domingo Hotel?

This hotel is situated in Gascue, just steps from Malecon and Casino Diamante, and within a short walk of Grand Casino Jaragua. You'll also find Agora Mall and Blue Mall within a short drive.

Is there parking available at Sheraton Santo Domingo Hotel?

Yes, valet, extended, and self parking are free at the hotel. Though parking is limited parking, wheelchair-accessible van parking is also available.

Is there a spa at Sheraton Santo Domingo Hotel?

Sheraton Fitness Spa is the hotel's spa and services include deep-tissue massages, aromatherapy, and reflexology.

Does Sheraton Santo Domingo Hotel include a casino on the premises?

No, Sheraton Santo Domingo Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Santo Domingo Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Sheraton Santo Domingo Hotel?

This waterfront hotel offers plenty of amenities for couples including an ocean-view restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Sheraton Santo Domingo Hotel?

No, but this hotel does have a sauna.

Does Sheraton Santo Domingo Hotel have a restaurant that serves breakfast?

Yes, Sheraton Santo Domingo Hotel serves buffet breakfast for a surcharge each morning at Cafe Casabe Restaurant.

Will Sheraton Santo Domingo Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sheraton Santo Domingo Hotel for a fee of USD 25.6 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Sheraton Santo Domingo Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Sheraton Santo Domingo Hotel?

The closest major airport to Sheraton Santo Domingo Hotel is Santo Domingo (JBQ-La Isabela Intl.), which is 12.2 mi away (37 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 17.5 mi away (37-minute drive).

Are there rooms with balconies at Sheraton Santo Domingo Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony and a furnished lanai where guests can enjoy ocean views.

Does Sheraton Santo Domingo Hotel offer wedding services?

Take advantage of the wedding venue at Sheraton Santo Domingo Hotel if you plan to say "I do" during your trip.

Sheraton Santo Domingo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 673 out of 1002 reviews
Rating 8 - Good. 184 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my favorite. Great location and the staff is amazing. Also very clean.
Stayed 7 nights in Apr 2026
Verified

6/10 Okay

Khamprasom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel and well located.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Staff & reception wonderful
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the facility’s & location was very good!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice staff and breakfast is amazing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adonis

Liked: Cleanliness, amenities, property conditions & facilities
ALL CLEAN ,GREAT LOBBY & FOOD.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Freya Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying at the Sheraton Santo Domingo every six months for over 10 years now!!! The staff, the cleanliness, and I must say everyone from the minute you get off the car, the attention to detail of each and every employee is exceptional! Love staying at this hotel!!!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very attentive, room service, room cleaning, all waiters either at the pool. Bar, buffet or Valet. They were all very nice! I will definitely come back!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Violeta

Liked: Cleanliness
Excelente
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ocean view, short stay no time for pool overall excellent hotel ❤️
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Aland

Liked: Cleanliness, amenities, property conditions & facilities
This was my very first experience it was great I think I will always stay here next time I come it had everything I needed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel in a great location. Walkable to public transportation, good restaurants and close to Zona Colonial. The hotel was clean, safe and the staff was excellent. The gym was great and we loved the rooftop pool and hot tub. My biggest complaint was that breakfast was $30 USD per person. Absolutely crazy. But we just bought food at the grocery store for our kids to eat in the mornings.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities
This Hotel makes guests feel like family.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Nice Hotel
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Tony

Great place to stay great staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Terrific staff and great ameneties. Thank you especially to Nelsy Montas for fielding our requests so efficiently.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Terrific staff, so friendly and so helpful. We will be back, soon.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jheily

Liked: Cleanliness, staff & service, amenities
The room was great, very clean, and had a nice view. The staff was amazing.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stopover, clean rooms. Kind staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Annie Rivera

Liked: Cleanliness, staff & service, property conditions & facilities
Was great to be at the Sheraton hotel
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, friendly service, clean and close to restaurants and tourist sites.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel nice helpful staff clean room great pool and bar great stay I would highly recommend
Stayed 1 night in Aug 2025