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Setup Hotels

3.0 star property
Hotel with free breakfast, 6-minute walk to National Aquarium

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Photo gallery for Setup Hotels

Standard A, 1 Queen Bed | Premium bedding, in-room safe, free WiFi, bed sheets
Standard A, 1 Queen Bed | Premium bedding, in-room safe, free WiFi, bed sheets
Restaurant
Lobby sitting area
Free daily local cuisine breakfast

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
Calle Central # 1, casi Esquina de la Av. España, Santo Domingo Este, Santo Domingo
  • Place, National Aquarium
    ‪7 min walk‬
  • Place, Agua Splash Caribe Aquatic Park
    ‪9 min walk‬
  • Place, Three Eyes National Park
    ‪16 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard B, 1 Queen Bed

Standard B, 1 Queen Bed | Premium bedding, in-room safe, free WiFi, bed sheets

Standard B, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard A, 1 Queen Bed

Premium bedding, in-room safe, free WiFi, bed sheets

Standard A, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Santo Domingo Este

Located in La Isabelita within a short walk of National Aquarium, Setup Hotels is within a mile (2 km) of other popular sights such as Three Eyes National Park. This 12-room, 3-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Malecon - 1 min walk - 0.0 miles
  • National Aquarium - 7 min walk - 0.4 miles
  • Agua Splash Caribe Aquatic Park - 9 min walk - 0.5 miles
  • Agua Splash Caribe Parque Acuatico - 10 min walk - 0.6 miles
  • Three Eyes National Park - 16 min walk - 0.8 miles

Getting around

  • Eduardo Brito Station - 8 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 41 min drive

Restaurants

  • ‪La Pesca Restaurant y Bar - ‬1 min walk
  • ‪Zutros - ‬14 min walk
  • ‪MIXER - ‬8 min walk
  • ‪Andy Sport Bar - ‬8 min walk
  • ‪El Punto Liquor Store - ‬4 min drive

About this property

Setup Hotels

Hotel with free breakfast, 6-minute walk to National Aquarium
Guests of Setup Hotels enjoy free WiFi in public areas, an arcade/game room, and a terrace. If you drive, put free offsite parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include laundry facilities and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding. Other amenities include balconies or patios, fans, and safes. Limited housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Setup Hotel Malecón Este Santo Domingo Este
Setup Hotel Malecón Este
Setup Malecón Este Santo Domingo Este
Setup Malecón Este
Setup Hotels Hotel Santo Domingo Este
Setup Hotels Santo Domingo Este
Hotel Setup Hotels Santo Domingo Este
Setup Hotel Malecón del Este
Setup Hotels Hotel
Santo Domingo Este Setup Hotels Hotel
Hotel Setup Hotels
Setup Hotels Hotel
Setup Hotels Santo Domingo Este
Setup Hotels Hotel Santo Domingo Este

Frequently asked questions

Are free cancellation options available at Setup Hotels?

Setup Hotels provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Setup Hotels?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Setup Hotels on Dec 19, 2025 start from $22.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Setup Hotels?

This hotel is situated in La Isabelita, just steps from Malecon, and within a 10-minute walk of National Aquarium and Agua Splash Caribe Aquatic Park. You'll also find Agua Splash Caribe Parque Acuatico and Three Eyes National Park less than a mile away.

Is parking available on site at Setup Hotels?

Yes, there is a garage.

Does Setup Hotels have a casino on the premises?

No, Setup Hotels doesn't have a casino.

Will I find an indoor pool at Setup Hotels?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Setup Hotels?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at Setup Hotels?

No, there isn't a spa tub at this hotel.

Does Setup Hotels have a restaurant with a breakfast menu?

Yes, Setup Hotels serves free breakfast (local cuisine) each morning from its restaurant.

Does Setup Hotels allow pets to stay free of charge?

No, pets and service animals aren't allowed at Setup Hotels.

Are there connecting rooms at Setup Hotels?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Setup Hotels?

The closest major airport to Setup Hotels is Santo Domingo (JBQ-La Isabela Intl.), which is 15.8 mi away (41 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 13.2 mi away (19-minute drive).

Can I book a room with a balcony at Setup Hotels?

Yes, every guestroom at Setup Hotels comes with a balcony.

Setup Hotels Reviews

Reviews

6.6
Rating 10 - Excellent. 38 out of 99 reviews
Rating 8 - Good. 15 out of 99 reviews
Rating 6 - Okay. 9 out of 99 reviews
Rating 4 - Poor. 9 out of 99 reviews
Rating 2 - Terrible. 28 out of 99 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I can tell u the staff is willing to go above and beyond u can trust ur stuff to be safe and the food is wonderful I had a great stay
Stayed 7 nights in Aug 2025

2/10 Terrible

Angela Altagracia

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place to stay very unsafe and dirty no water in the bathroom the a/c wit bad smell and don get a lot of cool air just a ceiling fan well the worst do not intend to stay in this place
Stayed 1 night in Aug 2025

2/10 Terrible

Stward Leonardo

Stayed 6 nights in Jul 2025

10/10 Excellent

Jordan

Stayed 4 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 17 nights in Mar 2025

2/10 Terrible

Lisaury

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel
Stayed 2 nights in Mar 2025

2/10 Terrible

Lisaury

Disliked: Staff & service, property conditions & facilities
The hotel stuff listening private conversations, they get close to your room door then start know about your business
Stayed 1 night in Mar 2025

2/10 Terrible

Dauris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look for somewhere else and save your money

If you want a decent place to stay, avoid this place. Everything about it is in a horrible/inhabitable condition and the maintenance of the place is just insanely poor. Molds and moisture everywhere.
Stayed 1 night in Mar 2025

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

The room didn’t match the actual size it was very small no internet connection I couldn’t take a shower because the shower head was rusty and moldy horrible went to book another hotel the next day
Stayed 7 nights in Feb 2025

4/10 Poor

Ludwing

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilets not flushing, bedsheets and room dirty. Door to balcony had lock broken.
Stayed 1 night in Feb 2025

10/10 Excellent

Ileana V

Liked: Cleanliness, staff & service, amenities
Close to the water
Stayed 8 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very bad / sub-standard hotel

My wife stayed at this hotel for one night, the room was below average, clean enough to say the least, there was no soap in the bathroom, used toilet paper, the attendant does not know anything about anything, she offered to bring a bottle of water for the room, never came back, the hotel advertise a free breakfast, it was a lie, there is no breakfast, the customer service is non existing, I would never recommend or stay in this hotel ever again.
Stayed 1 night in Aug 2024

10/10 Excellent

Balwinder

Stayed 2 nights in Jun 2024

10/10 Excellent

Paul Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Syed

Liked: Staff & service, property conditions & facilities
An Average hotel
Stayed 2 nights in May 2024

8/10 Good

Watson Raulis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Maria L.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First at all, this hotel was difficult to find as has not even its name displayed outside. Extremely poor customer service, room had no toilet paper, no tv program, no free minibar (as advertised), cold shower, no internet, and the manager was never available to address these issues. Next day there was no electricity and then no air conditioning in an 80 F degrees environment. A total nightmare that made me leave to a more decent place. A gave 1 star because there is no 1/4 of a star.
Stayed 6 nights in Feb 2024

2/10 Terrible

Jose D.

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not the same that the showing on the pictures is dirty, in the rooms the ac not working, the bathrooms are dirty and the toiles not working well.

10/10 Excellent

Shannakay

Stayed 2 nights in Jan 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice employees very helpful, cold AC, and great location with many restaurants that's close to the airport.
Stayed 1 night in Dec 2023

2/10 Terrible

Carlos

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt check-in left inmediatly. Stay away from that place.
Stayed 1 night in Dec 2023

4/10 Poor

Eunice

Disliked: Property conditions & facilities
I did not have a great experience at this hotel. 1/5 experience. I pulled the sheets off my bed and the sheet covering the mattress was dirty. The hotel staff was kind and helpful though they missed informed me on what time breakfast was and when I went down I was told breakfast was over. The following day when I received breakfast it was poor. I was served a salami and cheese sandwich and the person across from me was served mashed potatoes with eggs and salami. So I believe they serve you what they have and it’s not a universal breakfast for everybody. There was no menu to choose from. I had a bad Wi-Fi connection in my room on the fifth floor room 18. The sink water would not run and the toilet seat was cracked in many places. The shower had good water pressure but the water went everywhere on the ground. The room includes a mini fridge with nothing in it and a dim lamp. Positive: The lighting in the room was good and I had a great view of the waterfront. The best thing about this hotel is the location but your stay may vary from person to person depending on the room and service they give you

10/10 Excellent

James

Stayed 1 night in Oct 2023

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities
I want you to give me a refund because i was staying 2 days instead of 3 days
Stayed 3 nights in Jun 2023