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Recent guest reviews

I really enjoyed my stay. Thank you to Micheal Jean for making me feeling more comfortable and for helping me get a new room because the first room I had had a broken AC

On the web sight every thing looks good! but when you get to the room its nothing like the picture on the web

Always helpful

Motel looked clean but room was dirty . Bed was like sleeping on table. Security was good .

Very helpful..

Very nice staff but the place still needs a lot of work. The kitchen sink didn't work and the pots were very old and extremely worn. The shower was tiny and had horrible water pressure. Also, the location is very noisy with street traffic (horns, music, people, etc.).

The staff was pleasant. However the rooms need a lot of work. If you just want a place to shower and sleep this is the place for you. If comfort is important to you then avoid.

There was an overwhelming musty moldy smell in the room 102 from day one. The ventilation fan in the bathroom did not work. The drain in the shower backed up. The fiberboard closets were splitting apart from moisture. I think the combination was the source of the smell. Ricardo, 5 star guest clerk, tried to move me but was unable as they were full. I had to fight for clean towels. The ad says bottled water provided. Well only two bottles for 8 days! Cheaper to buy next door. They did have a wonderful holiday party with free food, beverages, and music. That was the best thing they did. The pool and jacuzzi were clean but not heated. Ice cold water I could not tolerate. Terrace upstairs was pleasant in the morning. I compared it to the Discovery Hotel while I was there and it is so much better. If you get an upper floor it’s probably ok. Discovery had better prices online. I bought a glade fragrance can at my own expense which helped some. I had to spray every 2 hours to breath!

Calle Pina, No. 56 Santo Domingo Distrito Nacional

Hotel highlights

  • Steps from Malecon
  • Free local cuisine breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Zona Colonial, RIG Puerto Malecon is a leisurely stroll from popular sights such as Cathedral of Santo Domingo and Parque Colon. This 19-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and an indoor pool.


Dining

Free local cuisine breakfast is included with your stay and awaits you each morning from 8:00 AM to 10:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

All 19 rooms provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, safes, and ironing boards are other standard amenities.


Property features

RIG Puerto Malecon features an indoor pool, an outdoor pool, and a gym. If you drive, self parking is USD 3 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 35 per vehicle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and conference space.

Room options

Room

1 Queen Bed | Sleeps 2

Standard Double Room

2 Queen Beds | Sleeps 4

Exclusive Suite, 3 Bedrooms

3 Queen Beds and 2 Double Beds | Sleeps 6

Junior Suite, 1 Bedroom, Kitchenette, Sea View

1 Queen Bed | 1 Double Bed | Sleeps 2

Guest reviews for RIG Puerto Malecon

Everyone (10) Family (2)
5
Everyone

I really enjoyed my stay. Thank you to Micheal Jean for making me feeling more comfortable and for helping me get a new room because the first room I had had a broken AC

By on Apr 12, 2022

Review comment responded on Apr 12, 2022

Thank yo so much for your comment Reuven, we are glad to know that you enjoyed your stay. We hope see you again soon.

3
Family

On the web sight every thing looks good! but when you get to the room its nothing like the picture on the web

By on Mar 10, 2022

Review comment responded on Mar 12, 2022

Hi Shaquil, we are what you saw in the web, the thing is that we have different categories of room so you have to be sure that you booked the one that you really like it, in this opportunitie was the cheaper one, we hope see you again.

5
Everyone

Always helpful

By on Mar 7, 2022

Review comment responded on Mar 7, 2022

Thank you so muc for your comment Steven, it was a plessure to have you with us, see you soon.

4
Everyone

By on Jul 25, 2021

2
Everyone

Motel looked clean but room was dirty . Bed was like sleeping on table. Security was good .

By on Jul 17, 2021

Review comment responded on Jul 17, 2021

Hi, with anonymous coment is difficult give you a answer, but for sure we know that we always give to our clients the best, we hope see you soon.

5
Everyone

Very helpful..

By on May 23, 2021

Review comment responded on May 24, 2021

Thank you so much for your comment, hoping see you soon.

4
Everyone

By on Nov 1, 2020

Review comment responded on Nov 2, 2020

Agradecemos su puntuacion, le esperamos de regreso.

3
Family

Very nice staff but the place still needs a lot of work. The kitchen sink didn't work and the pots were very old and extremely worn. The shower was tiny and had horrible water pressure. Also, the location is very noisy with street traffic (horns, music, people, etc.).

By on Mar 18, 2019

Review comment responded on Mar 18, 2019

Thank you for comment, we will take into account your opinion which is very important to us, we would like to know in which room I am staying to inspect every detail mentioned, but your comment has been anonymous, we hope to have you back to enjoy these improvements.

4
Everyone

By on Oct 16, 2018

Review comment responded on Oct 17, 2018

thanks a lot for your comment, we really appreciate our customers comment and take advantage of it to increace

2

not my cup of tea

Everyone

The staff was pleasant. However the rooms need a lot of work. If you just want a place to shower and sleep this is the place for you. If comfort is important to you then avoid.

By on Jul 23, 2018

Review comment responded on Jul 27, 2018

Thanks for commenting, it helps us to improve, we are sorry to hear your dissatisfaction.

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