Napolitano Hotel

3.0 star property
Boardwalk/promenade hotel with a full-service spa and a casino

Choose dates to view prices

Photo gallery for Napolitano Hotel

Standard Double or Twin Room, Sea View | Minibar, in-room safe, desk, blackout drapes
Front of property
Sports facility
Front of property
Rainfall showerhead, designer toiletries, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Bar
  • Housekeeping

Explore the area

View in a map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Place, Malecon
    ‪1 min walk‬
  • Place, Calle El Conde
    ‪8 min walk‬
  • Place, Columbus Park
    ‪14 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪25 min drive‬

Room options

Standard Superior Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Large Twin Bed OR 1 Large Twin Sofa Bed

Executive Superior Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Sofa Bed

Executive Double or Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

Standard Double or Twin Room, Sea View

8.8 out of 10
Excellent
(28 reviews)
  • 237 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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About the neighborhood

Santo Domingo

Located in Zona Colonial, Napolitano Hotel is adjacent to Malecon and within a 5-minute walk of Hostos Park. This 65-room, 3-star hotel has a full-service spa, a casino, and a restaurant.

What's nearby

  • Malecon - 1 min walk - 0.0 miles
  • Calle El Conde - 8 min walk - 0.4 miles
  • Columbus Park - 14 min walk - 0.8 miles
  • Santa Maria la Menor Cathedral - 16 min walk - 0.9 miles
  • Calle Las Damas - 16 min walk - 0.9 miles

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 32 min drive

Restaurants

  • ‪Hotel Napolitano - ‬1 min walk
  • ‪Terraza Napolitano - ‬1 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪Cafeteria Clinica Abreu - ‬5 min walk
  • ‪La Tradición - ‬7 min walk

About this property

Napolitano Hotel

Boardwalk/promenade hotel with a full-service spa and a casino
Guests of Napolitano Hotel have access to a full-service spa, a casino, and a nightclub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 40.00 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include an outdoor pool, a gym, and a sauna.
Guests can expect free WiFi and 40-inch TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, free newspapers, and free international calls are also standard.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,894 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch HDTV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Frequently asked questions

Is a free cancellation option available at Napolitano Hotel?

Napolitano Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do within easy reach of Napolitano Hotel?

This hotel is situated in Zona Colonial, just steps from Malecon and Hostos Park, and within a short walk of Calle El Conde. You'll also find Grand Casino Jaragua and Calle Las Damas less than a mile away.

Will I be able to park at Napolitano Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Is there a spa available at Napolitano Hotel?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body scrubs, massages, and mani/pedis.

Does Napolitano Hotel feature a casino on the premises?

Yes, Napolitano Hotel has a casino and it includes 3 slot machines and a gaming table.

Will I find an indoor pool at Napolitano Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Napolitano Hotel?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Napolitano Hotel?

No, but this hotel does have a steam room.

Does Napolitano Hotel feature a restaurant that includes a breakfast menu?

Yes, Napolitano Hotel serves a cooked-to-order breakfast for a surcharge each morning at La Terrasse.

Will Napolitano Hotel allow pets to stay free of charge?

No, pets aren't allowed at Napolitano Hotel.

Does Napolitano Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Napolitano Hotel?

The closest major airport to Napolitano Hotel is Santo Domingo (JBQ-La Isabela Intl.), which is 12.2 mi away (33 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 17.6 mi away (32-minute drive).

Are there rooms with balconies at Napolitano Hotel?

No, there aren't any guestrooms with balconies at Napolitano Hotel.

Does Napolitano Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Napolitano Hotel.

Napolitano Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 285 out of 868 reviews
Rating 8 - Good. 267 out of 868 reviews
Rating 6 - Okay. 157 out of 868 reviews
Rating 4 - Poor. 84 out of 868 reviews
Rating 2 - Terrible. 75 out of 868 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was great as always.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jalean

Stayed 4 nights in Aug 2025

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great property for travelers who wants to see the National District. Make sure you ask for disco noise area
Stayed 4 nights in Aug 2025

6/10 Okay

Mailen

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maryluz

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ruben

Stayed 1 night in Jul 2025

8/10 Good

Randolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

richard

Stayed 3 nights in Jul 2025

10/10 Excellent

Josephine

Traveled with partner
Liked: Amenities
Complete complimentary amenities in the room, service staff proficient and friendly. Planning on returning soon.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Felix

Liked: Staff & service
The first floor and the terrace are very nice and clean. However, the carpet on the hallway of the 4th floor seems to be dirty. Tiling just like the first floor would make it more appealing. The staff are very nice. The water in the shower could be wamer, as I am not used to take shower in cool water.
Stayed 6 nights in Jul 2025

10/10 Excellent

Daisy

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes it was very nice! It was safe and confortable😍 (It little bit short on bath towel)☺️ But very friendly staffs 😍
Stayed 7 nights in May 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Juan

Liked: Cleanliness, staff & service

The Wifi is poor

The type of room that you "Hotel Com" presented ,it was not the same type of room offer by the Napolitano Hotel.
Stayed 11 nights in Apr 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff es muy, muy atento. Es la segunda vez que los visito y seguro que volvería, recomiendo al 💯
Stayed 7 nights in Apr 2025

8/10 Good

Menandre

Liked: Cleanliness, staff & service, property conditions & facilities
Many things
Stayed 2 nights in Mar 2025

8/10 Good

Alston, Port Saint Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan carlos

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Liked: Cleanliness
Stayed 2 nights in Feb 2025