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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Colonial hotel with free breakfast and bars
VIP Access

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Staircase
Lobby
Front of property - evening/night
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

View in a map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Santa Maria la Menor Cathedral
    ‪5 min walk‬
  • Place, Malecon
    ‪6 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪22 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santo Domingo

Located in Zona Colonial, Luca Hotel by Heritage Residences Signature Collection is next to Quinta Dominica and Calle El Conde. This 11-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a hot tub.

What's nearby

  • Calle El Conde - 1 min walk - 0.1 miles
  • Columbus Park - 4 min walk - 0.3 miles
  • Santa Maria la Menor Cathedral - 5 min walk - 0.3 miles
  • Malecon - 6 min walk - 0.3 miles
  • Sambil Santo Domingo - 4 min drive - 2.2 miles

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Casa De Yura - ‬3 min walk
  • ‪Petrus - ‬3 min walk
  • ‪Onnos Bar - ‬3 min walk
  • ‪Maraca - ‬2 min walk
  • ‪El Buho Cafe - ‬2 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Colonial hotel with free breakfast and bars
Guests staying at Luca Hotel by Heritage Residences Signature Collection enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 50 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a hot tub, a meeting room, and a terrace.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds are dressed in down comforters and bathrooms offer rainfall showers and designer toiletries. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • In-room roll-in shower

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Is a free cancellation option available at Luca Hotel by Heritage Residences Signature Collection?

Luca Hotel by Heritage Residences Signature Collection provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see around Luca Hotel by Heritage Residences Signature Collection?

This hotel is situated in Zona Colonial, just steps from Calle El Conde and Quinta Dominica, and within a short walk of Malecon. You'll also find Sambil Santo Domingo and Blue Mall within a short drive.

Will I be able to park at Luca Hotel by Heritage Residences Signature Collection?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Luca Hotel by Heritage Residences Signature Collection have a casino at the property?

No, Luca Hotel by Heritage Residences Signature Collection doesn't have a casino.

Will I find an indoor pool at Luca Hotel by Heritage Residences Signature Collection?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about Luca Hotel by Heritage Residences Signature Collection?

There are many amenities for couples at this hotel, including Champagne service as well as 2 bars and an ocean-view restaurant.

Are there hot tubs at Luca Hotel by Heritage Residences Signature Collection?

Yes, guests can enjoy a spa tub at this hotel.

Does Luca Hotel by Heritage Residences Signature Collection feature a restaurant that includes a breakfast menu?

Yes, Luca Hotel by Heritage Residences Signature Collection serves free cooked-to-order breakfasts at Skylounge each morning.

Will Luca Hotel by Heritage Residences Signature Collection allow pets to stay for free?

No, pets aren't allowed at Luca Hotel by Heritage Residences Signature Collection though service animals are welcome.

Are there connecting rooms at Luca Hotel by Heritage Residences Signature Collection?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Luca Hotel by Heritage Residences Signature Collection?

The closest major airport to Luca Hotel by Heritage Residences Signature Collection is Santo Domingo (JBQ-La Isabela Intl.), which is 12.2 mi away (34 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 16.9 mi away (31-minute drive).

Are there rooms with balconies at Luca Hotel by Heritage Residences Signature Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or courtyard views.

Does Luca Hotel by Heritage Residences Signature Collection offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Luca Hotel by Heritage Residences Signature Collection.

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 486 out of 685 reviews
Rating 8 - Good. 131 out of 685 reviews
Rating 6 - Okay. 37 out of 685 reviews
Rating 4 - Poor. 19 out of 685 reviews
Rating 2 - Terrible. 12 out of 685 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, central location and delicious breakfast!
Stayed 5 nights in Oct 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good costomer service
Stayed 3 nights in Jul 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Muy barato en comparacion con otros del area. Incluye desayuno. Staff super amable. Habitaciones grandes y bien equipadas.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Stayed 3 nights in Jul 2025

8/10 Good

ato

Stayed 1 night in Jul 2025

8/10 Good

Cyrus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: In the heart of town right next to all attractions. Nice hotel with good breakfast. Disliked: Called the night before to ask about onsite parking and was told it was readily available. Also received message "...onsite parking is available and complimentary...". This is false. There is only street parking which is very difficult in the center of this old town. Additionally the entire hotel street was closed to cars during the day due to construction. Had to park far & walk 10-15 mins with luggage.
Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing. This hotel felt like a natural home away from home. The history, the rooms, the patio. I was so impressed with the level of comfort and attention to detail. My stay was perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tracy

Stayed 2 nights in Jun 2025

6/10 Okay

Calvin

Traveled with group
Liked: Cleanliness, property conditions & facilities
Room is really nice. There is no onsite parking like it says. Jacuzzi was broken when we were there. There is street parking and it’s first come first serve to the public.
Stayed 1 night in Jul 2025

10/10 Excellent

BRENDA, Keller

Traveled with partner
Liked: Amenities
The staff was wonderful, specially Ana, very kind, helpful and friendly. The property is beautiful and quiet, great place.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely polite staff. Well kept rooms. Remodeling going on, keep in mind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and peaceful
Stayed 2 nights in Jun 2025

10/10 Excellent

william

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Comfortable room. Close to everything in Colonial Zone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Madaleine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute and cozy place. It was clean, comfy, and had such a nice vibe. My boyfriend and I actually came back to stay again because we loved it the first time. The rooftop and hammocks were our little getaway spots we spent so much time up there. It’s also in the perfect location, walking distance to all the good restaurants. The staff was super sweet too. The only downside was a slight musty smell in the room, but I think that’s just from the humidity this time of year. Still, we had a great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, best location in Colonial Zona. Great authentic Dominican breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed a week at Hotel Luca for our honeymoon. We chose it because we liked the idea of staying in a historic DR hotel, rather than just another American hotel that's been dropped into a different part of the world. Hotel Luca has done an excellent job of merging the old with the modern. The location is fantastic, just a block and a half off Conde St (the main drag in the district). Easy walking access to anywhere in the district. Breakfast (which was tasty, but not necessarily American) was cooked to order. It was taken under a covered outdoor patio, surrounded by greenery in the courtyard. You can see the age in the architecture, which adds to the charm of the place. It was a beautiful experience to begin each day. The hotel staff was amazingly kind and hospitable, particularly the two managers who speak fluent English. Their advice on the local area was both helpful and accurate. They made our stay better, for sure! The room was cute, and tended to daily. The bed was large and comfortable. Bathroom/shower were attractive and modern. The AC was powerful. The Jacuzzi wasn't heated when we were there, but considering the weather, it was actually nice to be able to cool off in. We would LOVE to stay here if we end up in The DR again! We had a wonderful experience at Hotel Luca!
Stayed 6 nights in May 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has vintage character with modern updates. It's in the heart of the Zona Colonial yet sufficiently removed from the noise. My bed was very comfortable and the water pressure and hot water were excellent which isn't always the case in Zona Colonial. The staff is lovely, courteous and always helpful. Special shout out to Joan and Ana as well as Andres in the evening. Breakfast was wonderful! The construction the city is doing impacted ease of getting to and out of the hotel but that's not theirs to control. Hopefully it'll soon be finished.
Stayed 4 nights in May 2025

10/10 Excellent

wilmary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and food was very good
Stayed 2 nights in May 2025

10/10 Excellent

Maria Isabel, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is strictly street parking. Also currently the street in front of the property is under constructionso beware of this while trying to get to it. As always in DR staff was friendlt and attentive. The overnight staff was not resdily avail but understandable since it was late at night but door was locked. Overall I would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice urban hotel

We went to SD as part of a longer trip throughout DR. The hotel is well located, with many options for food around. However we arrived very late in the night and everything was closed. The person at the hotel (Isabel) was so attentive, she prepared us some sandwiches for the night. All people working at the hotel are very helpful and friendly. The hotel has an amazing rooftop with hammocks, grill area with chairs and tables, where you can bring your food. It has everything you need to spend a couple of days in the urban life of colonial SD. Excellent breakfast
Stayed 4 nights in May 2025

10/10 Excellent

jose

Stayed 3 nights in May 2025

6/10 Okay

Alvaro Rafael Sandoval

Liked: Staff & service
Disliked: Property conditions & facilities
Nos dieron una habitación con gotera y la puerta no cerraba , dijeron que arreglarían y solo nos dijeron que pusieramos la toalla abajo de la gotera, se me hizo mal que nunca lo solucionaron o nos cambiaron de habitación
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was the best part. Very attentive, friendly, and professional.
Stayed 1 night in May 2025

10/10 Excellent

Derryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was fabulous & convenient !
Stayed 2 nights in May 2025