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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Colonial hotel with free breakfast and bars
VIP Access

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Front of property - evening/night
Lobby
Staircase

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

View in a map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪4 min walk‬
  • Place, Malecon
    ‪4 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santo Domingo

Located in Zona Colonial, Luca Hotel by Heritage Residences Signature Collection is next to Quinta Dominica and Calle El Conde. This 11-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a hot tub.

What's nearby

  • Calle El Conde - 1 min walk - 0.1 miles
  • Columbus Park - 4 min walk - 0.3 miles
  • Malecon - 4 min walk - 0.3 miles
  • Santa Maria la Menor Cathedral - 5 min walk - 0.3 miles
  • Calle Las Damas - 6 min walk - 0.3 miles

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Casa De Yura - ‬3 min walk
  • ‪Maraca - ‬2 min walk
  • ‪Petrus - ‬3 min walk
  • ‪El Buho Cafe - ‬2 min walk
  • ‪Onnos Bar - ‬3 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Colonial hotel with free breakfast and bars
Guests staying at Luca Hotel by Heritage Residences Signature Collection enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 50 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a hot tub, a meeting room, and a terrace.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds are dressed in down comforters and bathrooms offer rainfall showers and designer toiletries. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • In-room roll-in shower

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Is a free cancellation option available at Luca Hotel by Heritage Residences Signature Collection?

Luca Hotel by Heritage Residences Signature Collection provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see around Luca Hotel by Heritage Residences Signature Collection?

This hotel is situated in Zona Colonial, just steps from Calle El Conde and Quinta Dominica, and within a short walk of Malecon. You'll also find Columbus Park and Santa Maria la Menor Cathedral less than a mile away.

Is parking available on site at Luca Hotel by Heritage Residences Signature Collection?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Luca Hotel by Heritage Residences Signature Collection have a casino at the property?

No, Luca Hotel by Heritage Residences Signature Collection doesn't have a casino.

Will I find an indoor pool at Luca Hotel by Heritage Residences Signature Collection?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about Luca Hotel by Heritage Residences Signature Collection?

There are many amenities for couples at this hotel, including Champagne service as well as 2 bars and an ocean-view restaurant.

Are there hot tubs at Luca Hotel by Heritage Residences Signature Collection?

Yes, guests can enjoy a spa tub at this hotel.

Does Luca Hotel by Heritage Residences Signature Collection feature a restaurant that includes a breakfast menu?

Yes, Luca Hotel by Heritage Residences Signature Collection serves free cooked-to-order breakfasts at Skylounge each morning.

Will Luca Hotel by Heritage Residences Signature Collection allow pets to stay for free?

No, pets aren't allowed at Luca Hotel by Heritage Residences Signature Collection though service animals are welcome.

Are there connecting rooms at Luca Hotel by Heritage Residences Signature Collection?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Luca Hotel by Heritage Residences Signature Collection?

The closest major airport to Luca Hotel by Heritage Residences Signature Collection is Santo Domingo (JBQ-La Isabela Intl.), which is 12.2 mi away (34 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 16.9 mi away (31-minute drive).

Can I book a room with a balcony at Luca Hotel by Heritage Residences Signature Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or courtyard views.

Does Luca Hotel by Heritage Residences Signature Collection offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Luca Hotel by Heritage Residences Signature Collection.

Reviews

Luca Hotel by Heritage Residences Signature Collection Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 700 reviews
Rating 8 - Good. 136 out of 700 reviews
Rating 6 - Okay. 38 out of 700 reviews
Rating 4 - Poor. 19 out of 700 reviews
Rating 2 - Terrible. 12 out of 700 reviews

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, central location and delicious breakfast!
Stayed 5 nights in Oct 2025

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location. Close to everything in Zona Colonial.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the Colonial area. Anna at reception was wonderful and very helpful with checkin and offered a map of a walkable tour to see the areas sites and restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ismary

Liked: Cleanliness, amenities
Very well located services as promised friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Ciaran

Stayed 4 nights in May 2025

6/10 Okay

Derryl

Traveled with partner
Disliked: Cleanliness
Previous stay was much better ! Great location. Bathroom had mould . We had to wait for coffee as there were no cups , cups arrived after we finished breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Keenan

Liked: Cleanliness, property conditions & facilities, room comfort

Great value with everything you need

It was only one night but the accommodations were perfect and a good value. We had been staying in a 5 star resort in Samaná and this bed was more comfortable and showers were nice with good hot water. The location was also ideal.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique hotel

Lovely boutique hotel, close to the main areas of Zona Colonial. Excellent staff and great breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana Rosibel

Traveled with partner
Liked: Cleanliness, staff & service
Would recommend and stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Emil, Bronx

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I went to Santo Domingo for my father’s funeral. I made a reservation for four nights. I arrived at around 3 AM and only stayed there for a few hours and left the hotel at 8:30 AM. The person who received me at 3 AM was NOT kind. They didn’t even ask me to sit down while he was seated on a table -not the front desk- doing my check-in. I tried to pay. The person told me I would be charged in pesos, but I refused to pay in pesos ‘cause sometimes the charge is different. The night front desk person told me to speak to the morning staff and pay them. It was a good thing I wasn’t charged for the reservation that first night ‘cause went I went to the room, I found my “NOT NEgotiable”. The one, I would not tolerate in any hotel around the world: no hot water. The concept of the hotel is great. The pictures look great, but once I was in the room and really looked around the bedroom, the corners were dirty. The space behind the bed was dusty and at the top left corner, there was a spider-web. I could forgive a room that is not impeccable, but what I couldn’t forgive was the lack of hot water. I take good hot water showers, if a hotel has no hot water, sorry, ¡Goodbye! The very next morning at 8:30 AM I paid for that night and went to another hotel in the area. The morning staff was very respectful and kind. Perhaps mine was one case in a thousand cases, ‘cause I’ve heard good things about this hotel. Perhaps their boiler had issues that day. But hot water is my non-negotiable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing +++ Great staff Great location Love the tres golpes breakfast :)
Stayed 2 nights in Jul 2025

8/10 Good

NATACHA

Liked: Cleanliness, staff & service, room comfort
The staff is very welcoming and very polite but there is no hot water for my early shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff Ana Joan and Socrates were very helpful in everything and very caring we will come back as soon as we can our stay was great because of this staff
Stayed 11 nights in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good costomer service
Stayed 3 nights in Jul 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Muy barato en comparacion con otros del area. Incluye desayuno. Staff super amable. Habitaciones grandes y bien equipadas.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Stayed 3 nights in Jul 2025

8/10 Good

ato

Stayed 1 night in Jul 2025

8/10 Good

Cyrus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: In the heart of town right next to all attractions. Nice hotel with good breakfast. Disliked: Called the night before to ask about onsite parking and was told it was readily available. Also received message "...onsite parking is available and complimentary...". This is false. There is only street parking which is very difficult in the center of this old town. Additionally the entire hotel street was closed to cars during the day due to construction. Had to park far & walk 10-15 mins with luggage.
Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing. This hotel felt like a natural home away from home. The history, the rooms, the patio. I was so impressed with the level of comfort and attention to detail. My stay was perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tracy

Stayed 2 nights in Jun 2025

6/10 Okay

Calvin

Traveled with group
Liked: Cleanliness, property conditions & facilities
Room is really nice. There is no onsite parking like it says. Jacuzzi was broken when we were there. There is street parking and it’s first come first serve to the public.
Stayed 1 night in Jul 2025

10/10 Excellent

BRENDA, Keller

Traveled with partner
Liked: Amenities
The staff was wonderful, specially Ana, very kind, helpful and friendly. The property is beautiful and quiet, great place.
Stayed 1 night in Jun 2025

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