Luca Hotel by Heritage Residences Signature Collection

3.5 star property
VIP Access

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Interior
Reception
Lobby
Courtyard
Traditional Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪4 min walk‬
  • Place, Malecon
    ‪4 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(23 reviews)
  • Garden view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santo Domingo

Located in Zona Colonial, Luca Hotel by Heritage Residences Signature Collection is next to Quinta Dominica and Calle El Conde. This 11-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a hot tub.

What's nearby

  • Calle El Conde - 1 min walk - 0.1 miles
  • Columbus Park - 4 min walk - 0.3 miles
  • Malecon - 4 min walk - 0.3 miles
  • Santa Maria la Menor Cathedral - 5 min walk - 0.3 miles
  • Calle Las Damas - 6 min walk - 0.3 miles

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Petrus - ‬3 min walk
  • ‪Casa De Yura - ‬3 min walk
  • ‪Maraca - ‬2 min walk
  • ‪El Buho Cafe - ‬2 min walk
  • ‪Onnos Bar - ‬3 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Guests staying at Luca Hotel by Heritage Residences Signature Collection enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. There's free offsite parking, and an airport shuttle (available 24 hours) for USD 50 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a hot tub, a meeting room, and a terrace.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds are dressed in down comforters and bathrooms offer rainfall showers and designer toiletries. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • In-room roll-in shower

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Is a free cancellation option available at Luca Hotel by Heritage Residences Signature Collection?

Luca Hotel by Heritage Residences Signature Collection provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Luca Hotel by Heritage Residences Signature Collection?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Luca Hotel by Heritage Residences Signature Collection on Apr 7, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Luca Hotel by Heritage Residences Signature Collection?

This hotel is situated in Zona Colonial, just steps from Calle El Conde and Quinta Dominica, and within a short walk of Malecon. You'll also find Blue Mall and Assembly Hall of Jehovah's Witnesses within a short drive.

Will I be able to park at Luca Hotel by Heritage Residences Signature Collection?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Luca Hotel by Heritage Residences Signature Collection have a casino at the property?

No, Luca Hotel by Heritage Residences Signature Collection doesn't have a casino.

Will I find an indoor pool at Luca Hotel by Heritage Residences Signature Collection?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Luca Hotel by Heritage Residences Signature Collection?

There are many amenities for couples at this hotel, including Champagne service as well as 2 bars and an ocean-view restaurant.

Does Luca Hotel by Heritage Residences Signature Collection have a hot tub?

Yes, this hotel has a spa tub.

Does Luca Hotel by Heritage Residences Signature Collection feature a restaurant that includes a breakfast menu?

Yes, Luca Hotel by Heritage Residences Signature Collection serves free cooked-to-order breakfasts at Skylounge each morning.

Will Luca Hotel by Heritage Residences Signature Collection allow pets to stay for free?

No, pets aren't allowed at Luca Hotel by Heritage Residences Signature Collection though service animals are welcome.

Does Luca Hotel by Heritage Residences Signature Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Luca Hotel by Heritage Residences Signature Collection?

The closest major airport to Luca Hotel by Heritage Residences Signature Collection is Santo Domingo (JBQ-La Isabela Intl.), which is 12.2 mi away (34 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 16.9 mi away (31-minute drive).

Are there rooms with balconies at Luca Hotel by Heritage Residences Signature Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or courtyard views.

Does Luca Hotel by Heritage Residences Signature Collection offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Luca Hotel by Heritage Residences Signature Collection.

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 515 out of 745 reviews
Rating 8 - Good. 145 out of 745 reviews
Rating 6 - Okay. 46 out of 745 reviews
Rating 4 - Poor. 24 out of 745 reviews
Rating 2 - Terrible. 15 out of 745 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were lovely, very comfortable beds, modern bathrooms. the hotel was beautiful, staff exceptionally nice and helpful. Location in the colonial zone was fantastic, walked to everything. Would definitely stay there again when in Santo Domingo.
Roof top view
Stayed 2 nights in Dec 2025

8/10 Good

Chantelle

Liked: Cleanliness, staff & service
The room was fine, but the property does not have parking. The on-site parking referred to is on street and not reserved. The parking is limited and the streets are narrow and busy. We had to park a few streets away and walk for about 5 mins to get back to the hotel. I would suggest not coming with a car.
Stayed 1 night in Dec 2025

10/10 Excellent

Joey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, amazing trustworthy staff, clean amenities, beautiful property and delicious breakfast. I would stay here any time I visit. This place beat some of the 5,6,7 star hotels.
Stayed 5 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, cool AC. Breakfast didn't have a lot of options.
Stayed 3 nights in Dec 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Bello todo, y el servicio mucho mejor !!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC worked great. The breakfast was good. I enjoyed the fresh fruit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Asfaha

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and comfortable An rooms
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service
I enjoyed the safety features of needing a code to enter building. Unfortunately the Hot Tub was not functioning when I arrived. It seems the staff is stretched thin with multiple roles, sometimes resulting in slow response for service. The rooms are nice and large with good A/C. Very good location near El Conde.
Stayed 2 nights in Nov 2025

10/10 Excellent

Simon, Euless

Liked: Cleanliness, property conditions & facilities
Great location, terrific staff, breakfast was good, room was clean and comfortable. WiFi was strong. We will be back.
Stayed 3 nights in Nov 2025

10/10 Excellent

andres

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Very good Location. Safe and clean. Very good customer service.
Stayed 1 night in Nov 2025

10/10 Excellent

Marken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Amazing food. Amazing housekeeping. I highly recommend.
Stayed 7 nights in Oct 2025

10/10 Excellent

Asfaha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Place and great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Jun

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, even greater staff—friendly, responsive, attentive, and welcoming! Drinking water available 24/7 in hot, room temperature and cold temperatures. And breakfast cooked on site and to your order, all included in one reasonable price. If you are interested in seeing the colonial old town, this is the place to stay because it’s walking distance to just about any and all points of interest. The Light House is about the only POI that requires a short Uber ride. I’d definitely stay here again!
Lovely sculpture out of what appears to be a palm tree root.
Stayed 2 nights in Nov 2025

8/10 Good

Tomasz

Liked: Cleanliness
Great location! Very friendly reception desk ladies and security guards! People serving/preparing breakfast should smile more :)
Stayed 4 nights in Nov 2025

8/10 Good

Ayse Serpil

Traveled with family
Liked: Cleanliness, staff & service
Breakfast was quite average , but overall food was tasty. Location is excellent , employees were very nice, Erica was very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kyle Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I stay there everytime i go. The staff is fantastic and the place is very charming.
Stayed 5 nights in Nov 2025

10/10 Excellent

CAMERON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel was super cute incorporating plants all over.
Stayed 3 nights in Oct 2025

6/10 Okay

Louise

Traveled with family
Disliked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

michael

Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, central location and delicious breakfast!
Stayed 5 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good service
Stayed 1 night in Sep 2025

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location. Close to everything in Zona Colonial.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the Colonial area. Anna at reception was wonderful and very helpful with checkin and offered a map of a walkable tour to see the areas sites and restaurants.
Stayed 2 nights in Sep 2025