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Kimpton Las Mercedes by IHG

4.5 star property
Colonial hotel with 3 restaurants and a full-service spa
VIP Access

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Photo gallery for Kimpton Las Mercedes by IHG

Property amenity
Creator video - submitted by Renee's Favorites
Outdoor pool
Meeting facility
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle Las Mercedes #155, Santo Domingo, Santo Domingo, 10210
  • Place, Calle El Conde
    ‪3 min walk‬
  • Place, Columbus Park
    ‪3 min walk‬
  • Place, Malecon
    ‪9 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 1 King Bed, Accessible, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Balcony (Essential)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (City Single)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed (City Single)

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed (Essential)

8.4 out of 10
Very good
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 2 Twin Beds (Essential)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 2 Twin Beds, Balcony (Essential)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | In-room safe, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Balcony

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Balcony (Top Floor)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Top Floor)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed (Essential)

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Essential)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roof Top, Las Mercedes)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed (Roof Top, Las Mercedes)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial) | In-room safe, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed (Colonial)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony (Top Floor)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 2 Twin Beds, Balcony (Top Floor)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony (Essential)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

View from room

Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santo Domingo

Located in Zona Colonial, Kimpton Las Mercedes by IHG is within a 5-minute walk of popular attractions such as Calle El Conde and Columbus Park. This 4.5-star hotel has 130 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Calle El Conde - 3 min walk - 0.2 miles
  • Columbus Park - 3 min walk - 0.2 miles
  • Calle Las Damas - 4 min walk - 0.3 miles
  • Santa Maria la Menor Cathedral - 4 min walk - 0.3 miles
  • Malecon - 9 min walk - 0.5 miles

Getting around

  • Casandra Damiron Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 31 min drive

Restaurants

  • ‪Restaurante Conde de Peñalba - ‬4 min walk
  • ‪Granier - ‬2 min walk
  • ‪Kimpton Las Mercedess - ‬1 min walk
  • ‪Casa Barista - ‬3 min walk
  • ‪Casa de los Dulces - ‬3 min walk

About this property

Kimpton Las Mercedes by IHG

Colonial hotel with 3 restaurants and a full-service spa
At Kimpton Las Mercedes by IHG, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. A stay here includes free valet parking. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, local meal delivery service, and wedding services.
55-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: DOP 1,750 to 2,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coral Buffet
  • El Patio
  • ZOLA

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - June 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately DOP 1750 to 2000 for adults, and DOP 0 to 0 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Kimpton Las Mercedes by IHG Hotel
Kimpton Las Mercedes an IHG Hotel
Kimpton Las Mercedes by IHG Santo Domingo
Kimpton Las Mercedes by IHG Hotel Santo Domingo

Frequently asked questions

Are free cancellation options available at Kimpton Las Mercedes by IHG?

Kimpton Las Mercedes by IHG provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do near Kimpton Las Mercedes by IHG?

This hotel is situated in Zona Colonial, just steps from Calle El Conde and Ruinas del Hospital San Nicolás de Barí, and within a short walk of Malecon. You'll also find Sambil Santo Domingo and Agora Mall within a short drive.

Will I be able to park at Kimpton Las Mercedes by IHG?

Yes, covered valet parking is offered for free at the hotel.

Is a spa located at Kimpton Las Mercedes by IHG?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Kimpton Las Mercedes by IHG have a casino?

No, Kimpton Las Mercedes by IHG doesn't have a casino.

Is there an indoor pool at Kimpton Las Mercedes by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Kimpton Las Mercedes by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 3 restaurants.

Does Kimpton Las Mercedes by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kimpton Las Mercedes by IHG have a restaurant with a breakfast menu?

Yes, Kimpton Las Mercedes by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Kimpton Las Mercedes by IHG allow pets to stay for free?

Yes, cats and dogs stay free at Kimpton Las Mercedes by IHG and the property also provides food and water bowls.

Are there connecting rooms at Kimpton Las Mercedes by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Kimpton Las Mercedes by IHG?

The closest major airport to Kimpton Las Mercedes by IHG is Santo Domingo (JBQ-La Isabela Intl.), which is 12.3 mi away (36 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 16.8 mi away (31-minute drive).

Are there rooms with balconies that I can book at Kimpton Las Mercedes by IHG?

Yes, some guestrooms at Kimpton Las Mercedes by IHG offer a balcony and may feature city views.

Does Kimpton Las Mercedes by IHG have a wedding venue on site?

There are wedding services available at Kimpton Las Mercedes by IHG if that's in your vacation plans.

Kimpton Las Mercedes by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 156 reviews
Rating 8 - Good. 11 out of 156 reviews
Rating 6 - Okay. 9 out of 156 reviews
Rating 4 - Poor. 2 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, food excellent, the hotel takes care about every single detail is just perfect, beautiful place, beautiful the colonial area, pool is beautiful, Excellent service from Somellier Marcos, very professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent and relaxing hotel thank you!
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yahaira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place!
Stayed 6 nights in Sep 2025

10/10 Excellent

Catherine, Port St. Lucie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
Stayed 3 nights in Aug 2025

10/10 Excellent

Margaret, Selden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unos de los mejores servicio al cliente , El personal muy amable y simpáticos
Stayed 1 night in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo hermoso , limpio , seguro , totalmente 1-A
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, beautiful experience. Highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

José

Stayed 1 night in Aug 2025

10/10 Excellent

Alex, San Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing! Everything was excellent!
Stayed 3 nights in Aug 2025

10/10 Excellent

Christabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just amazing, the service is fantastic! Staff are great, rooms are fantastic.
Stayed 3 nights in Aug 2025

10/10 Excellent

Agustin, Maitland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing around
Stayed 4 nights in Jul 2025

10/10 Excellent

raul

Liked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Adriana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
Stayed 4 nights in Aug 2025

2/10 Terrible

ramon

Stayed 4 nights in Jul 2025

10/10 Excellent

Adieurys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice space. The breakfast was great as well!
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda, CORAL SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place in the heart of the colonial area. The staff is super friendly and welcome you with joy The rooms are very nice, clean and modern with a touch of nature everywhere I love this place
Stayed 1 night in Jul 2025

2/10 Terrible

Melissa

Liked: Cleanliness, property conditions & facilities
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Malcolm

Stayed 3 nights in Jul 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff. Sometimes it was a little bit loud in the room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place
Stayed 1 night in Jul 2025

10/10 Excellent

Rancel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Experience! We loved everything. If you are looking for a Luxury experience, this is the right place to go.
Stayed 3 nights in Jul 2025