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Hotel Tropicana Santo Domingo

3.0 star property
Hotel in Santo Domingo Este with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Tropicana Santo Domingo

Garden
Banquet hall
Reception
Exterior
Interior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Calle 8, Santo Domingo Este, Santo Domingo, 11606
  • Place, Colon Lighthouse and Museum
    ‪11 min walk‬
  • Place, Calle Las Damas
    ‪4 min drive‬
  • Place, Agua Splash Caribe Aquatic Park
    ‪6 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Standard Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Honeymoon Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Superior Room

Superior Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Santo Domingo Este

Located in Las Américas within a short walk of Colon Lighthouse and Museum, Hotel Tropicana Santo Domingo is within 2 miles (3 km) of Chinatown. This 3-star hotel welcomes guests with 53 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Colon Lighthouse and Museum - 11 min walk - 0.6 miles
  • Three Eyes National Park - 3 min drive - 1.8 miles
  • Calle Las Damas - 4 min drive - 1.7 miles
  • Agua Splash Caribe Aquatic Park - 6 min drive - 1.8 miles
  • National Aquarium - 6 min drive - 1.8 miles

Getting around

  • Eduardo Brito Station - 6 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 38 min drive

Restaurants

  • ‪Fritaurant Deli-cioso - ‬10 min walk
  • ‪Paris Lounge - ‬8 min walk
  • ‪Barra Payan - ‬12 min walk
  • ‪Punto 25 Lounge Bar - ‬6 min walk
  • ‪Wao Dance Club - ‬7 min walk

About this property

Hotel Tropicana Santo Domingo

Hotel in Santo Domingo Este with a 24-hour front desk and an outdoor pool
Hotel Tropicana Santo Domingo features an outdoor pool, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This hotel also has a garden.
32-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Free toiletries are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • Management fee: USD 10 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 15 to 20 per person
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-11:30 PM
  • Check-out: 10:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tropicana Santo Domingo
Hotel Tropicana Santo Domingo Hotel
Hotel Tropicana Santo Domingo Santo Domingo Este
Hotel Tropicana Santo Domingo Hotel Santo Domingo Este

Frequently asked questions

What's there to see around Hotel Tropicana Santo Domingo?

This hotel is situated in Las Américas within a short 13-minute walk of Colon Lighthouse and Museum. You'll also find Assembly Hall of Jehovah's Witnesses and Malecon within a short drive.

Will I be able to park at Hotel Tropicana Santo Domingo?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Tropicana Santo Domingo feature a casino on the premises?

No, Hotel Tropicana Santo Domingo doesn't have a casino.

Will I find an indoor pool at Hotel Tropicana Santo Domingo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Tropicana Santo Domingo?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Hotel Tropicana Santo Domingo?

No, this hotel doesn't have a spa tub.

Does Hotel Tropicana Santo Domingo have a restaurant with a breakfast menu?

Yes, Hotel Tropicana Santo Domingo serves continental breakfast each morning for a surcharge from its restaurant.

Does Hotel Tropicana Santo Domingo allow pets to stay for free?

No, pets aren't allowed at Hotel Tropicana Santo Domingo.

Does Hotel Tropicana Santo Domingo have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Tropicana Santo Domingo?

The closest major airport to Hotel Tropicana Santo Domingo is Santo Domingo (JBQ-La Isabela Intl.), which is 13.4 mi away (38 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 14.3 mi away (23-minute drive).

Are there rooms with balconies that I can book at Hotel Tropicana Santo Domingo?

Yes, some guestrooms at Hotel Tropicana Santo Domingo offer a balcony and may feature courtyard views.

Hotel Tropicana Santo Domingo Reviews

Reviews

6.6
Rating 10 - Excellent. 17 out of 49 reviews
Rating 8 - Good. 7 out of 49 reviews
Rating 6 - Okay. 8 out of 49 reviews
Rating 4 - Poor. 6 out of 49 reviews
Rating 2 - Terrible. 11 out of 49 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Stayed 2 nights in Aug 2025

6/10 Okay

PRUDENCIO

Liked: Staff & service
Disliked: Property conditions & facilities
Nine
Stayed 1 night in Aug 2025

2/10 Terrible

Carmen

Stayed 5 nights in Jul 2025

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice & my stay was relaxing
Stayed 2 nights in Jul 2025

2/10 Terrible

Carmen

Stayed 7 nights in Jul 2025

6/10 Okay

guito

Stayed 3 nights in Jul 2025

10/10 Excellent

Leonor

Stayed 1 night in Jun 2025

8/10 Good

Juan

Very clean place good customer service
Stayed 1 night in May 2025

2/10 Terrible

Concetta

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing as described very dirty very inconvenient in every way Nasty staff
Stayed 10 nights in Apr 2025

8/10 Good

Shakim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that i noticed was really well, and in my opinion nothing really went wrong, as the property was rather good. 3 star obviously, but did not detract from the overall experience.
Stayed 6 nights in Mar 2025

4/10 Poor

Sandra Almonte

Disliked: Cleanliness, staff & service, property conditions & facilities
La propieda necesita mucho areglos la comida muy cara
Stayed 15 nights in Feb 2025

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities
The experience was not safe.Take too long to open the gate and you're a sitting duck the full quality was horrible and the menu was slim make a reservation online with 2 Queen size Beds up to 4 people. Then I was told i had 2 bedroom with standard beds for 2 people i had shown the receipt and the reception and owner insisted the computer showed I had pay less, ontop of that, we just when back and forth and sat in the lobby for an extra 3 hours. In the end i ended up paying 95 dollars extra a night in total 570$.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jose

Business traveler
todo exelente el sevicio perfecto
Stayed 12 nights in Jan 2025

8/10 Good

Tehany, Tampa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jan 2025

8/10 Good

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Its ok for me
Stayed 1 night in Jan 2025

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024

6/10 Okay

Osvaldo

The shower need attention
Stayed 6 nights in Nov 2024

4/10 Poor

Bernabe

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Property was very clean but the staff was horrible receptionist tryed to charge me for bringing a case of water in to the Property even though no water or fridge was provided and the ac didnt work
Stayed 3 nights in Nov 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly but limited dinning no shopping close by
Stayed 2 nights in Nov 2024

6/10 Okay

Roberto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff organization is terrible ask for check out 3 times and a manager ask for money after I paid for bring pizza from outside and eat at facility with a visit and not make people welcome parking inside you need tell 3 times walk to front desk after you ask to open the gate owners very nice people but need change some front desk staff ,kitchen and maids very good service
Stayed 7 nights in Aug 2024

10/10 Excellent

Otoniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a peaceful place
Stayed 1 night in Aug 2024

2/10 Terrible

Ines, Nashua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything in this property. My family and i couldn't sleep because of the smells in the bathroom. The person in the receptionist was so stupid, he charged me double price for the room. He was so unprofessional, he needs to go to school to learn how to treat people. I will not come back to this nasty place. Do not waisted your money or your time on this place.
Stayed 1 night in Jul 2024

2/10 Terrible

Stanley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service
The staff were very accommodating and professional. They did their best to make me feel like I was home. The hotel is not a new hotel but it felt like that when the staff added their accomodating skills. I would definitely recommend it
Stayed 5 nights in May 2024