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Hotel Refugio Neptuno's

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Refugio Neptuno's

A tropical beach view with palm trees and a clear blue sky.
Creator video
A room with a wooden bench, a sofa with floral upholstery, and large windows with white curtains.
A balcony with a view of the ocean and palm trees.
An indoor swimming pool with inflatable toys, surrounded by indoor plants and a staircase.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle Duarte 17, Boca Chica, Santo Domingo, 15700
  • Place, Dream Casino Be Live Hamaca
    ‪1 min walk‬
  • Place, Boca Chica Beach
    ‪15 min walk‬
  • Place, Malecon
    ‪32 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room One Bed

A hotel room with a bed, a TV, a ceiling fan, a table with chairs, and a view through the window.

Standard Room One Bed

8.4 out of 10
Very good
(11 reviews)
  • Garden view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Beds

A hotel room with two beds, white bedding, and colorful artwork on the walls.

Standard Room Two Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 1 Bedroom, Ocean View

A hotel room with a bed, a ceiling fan, a window with curtains, and a view of the ocean.

Apartment, 1 Bedroom, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (1 Double Bed with Sofabed)

A hotel room with a bed, a ceiling fan, a TV mounted on the wall, and a window with curtains.

Apartment, 1 Bedroom (1 Double Bed with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

A hotel room with a bed, a TV on a stand, a ceiling fan, and a window with curtains.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms

A spacious bedroom with a large bed, a bedside table, a lamp, and a painting on the wall.

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite

A wooden interior with a kitchen area, seating, and large windows.

Studio Suite

  • Beach view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Studio

A bedroom with a large bed, a grey tufted headboard, white bedding, a teal throw, and a window with curtains.

Basic Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Boca Chica

Hotel Refugio Neptuno's places you next to Dream Casino Be Live Hamaca and within a mile (2 km) of Boca Chica Beach. This 20-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Dream Casino Be Live Hamaca - 1 min walk - 0.1 miles
  • Boca Chica Beach - 15 min walk - 0.8 miles
  • Zona Franca de San Isidro Industrial Area - 27 min drive - 17.9 miles
  • Malecon - 32 min drive - 25.2 miles
  • Blue Mall - 39 min drive - 28.1 miles

Getting around

  • Las Americas Intl. Airport (SDQ) - 15 min drive

Restaurants

  • ‪Bocana Beach Restaurant - ‬16 min walk
  • ‪Sporting Club Restaurant - ‬14 min walk
  • ‪Boca Marina - ‬6 min walk
  • ‪Mango's Bar - ‬7 min walk
  • ‪Puerco rosado - ‬13 min walk

About this property

Hotel Refugio Neptuno's

Guests of Hotel Refugio Neptuno's enjoy features like an outdoor pool, free WiFi in public areas, and a library. There's free parking, and an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Additional amenities include a terrace, laundry facilities, and a garden.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport Egyptian cotton sheets. Other amenities include refrigerators, minibars, and ceiling fans.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Refugio

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total pets

Children and extra beds

  • Up to 2 kids, 5 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 30 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Refugio Neptuno's
Hotel Refugio Neptuno's Boca Chica
Refugio Neptuno's
Refugio Neptuno's Boca Chica
Neptuno`s Refugio Hotel Boca Chica
NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica

Frequently asked questions

Is a free cancellation option available at Hotel Refugio Neptuno's?

Hotel Refugio Neptuno's offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Refugio Neptuno's?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Refugio Neptuno's on Sep 26, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Refugio Neptuno's?

This hotel is located in Boca Chica, just steps from Dream Casino Be Live Hamaca. You'll also find Boca Chica Beach and La Matica Island less than a mile away.

Does Hotel Refugio Neptuno's have a casino on the premises?

No, Hotel Refugio Neptuno's doesn't have a casino.

Will I find an indoor pool at Hotel Refugio Neptuno's?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8 AM and 10:00 PM.

Does Hotel Refugio Neptuno's have a restaurant that serves breakfast?

Yes, Hotel Refugio Neptuno's serves free cooked-to-order breakfasts at The Refugio each morning.

Will Hotel Refugio Neptuno's allow pets to stay for free?

Yes, cats and dogs can stay for free at Hotel Refugio Neptuno's.

How close is the airport from Hotel Refugio Neptuno's?

The closest major airport to Hotel Refugio Neptuno's is Las Americas Intl. Airport (SDQ), which is 7.5 mi away (15 minutes by car). Another top airport is Santo Domingo (JBQ-La Isabela Intl.), which is around 26.2 mi away.

Hotel Refugio Neptuno's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 359 reviews
Rating 8 - Good. 95 out of 359 reviews
Rating 6 - Okay. 57 out of 359 reviews
Rating 4 - Poor. 19 out of 359 reviews
Rating 2 - Terrible. 34 out of 359 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable, staff friendly, breakfast surprisingly good.
Neptunos restaurante oposite
View from room entrance
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The pool/breakfast area was nice.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely come back to stay here it's comfortable and staff is friendly
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was visible from our deck. The furniture was a bit worn but the bed had a nice mattress topper so we slept well.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place will go again
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and casino as well as the beach, good value for the money.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff , cute boutique hotel
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I like the areas beautiful restaurants and bars
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable quiet place to stay nearbay the harbor. Great breakfast, helpful staff.
Stayed 6 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff is very attentive. Room is clean. Very inexpensive choice that includes breakfasts.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to be
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING was really great and the service was terrific.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
Nothing to do around the area The break fest was ok
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good to stay. the breakfast is very good and the stall very kind
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place had quiet environment
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

It was pretty nice, the people and place were quite and comfortable.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good very nice people and I hope and come back soon
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice little spot to spend a night or 2
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

It was a nice, cozy hotel with a reasonable price. However, there were quite a few stairs to reach my room, and there wasn’t much to do in the surrounding area without driving.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Great place for price...
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing by the balcony with a view to the beach was cool.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service
The property is a great value option. We had a room that fit our family of 5 and the hotel us only 15 minutes from the airport, which is convenient.
Stayed 1 night in Feb 2025