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Recent guest reviews

My fiancé and I truly enjoyed our stay here. The staff was amazing. The breakfast options were amazing. The restaurant was amazing as well. Our server at the restaurant, Ivan, spoke perfect English and served us all three times we ate at the restaurant, no matter where we sat. It was very lovely that he remembered us and made it a point to serve us. Also, booking through Orbitz was amazing, absolutely no hidden fees. The hotel recommended a driver, Manuel, he was very punctual and spoke perfect English, he also gave good food recommendations near the hotel. The only disappointment was the pool. It was not well kept. The water level was low, below the first step and the water was cold. We had plans on relaxing by the pool throughout our trip but we were in able too. Overall, it was a lovely trip and we will definitely be back.

Provided room with door lock even not working. Cleaning crew throw personal toiletries later try to collect from garbage when complained. Breakfast orders makes lots of mistakes and finally give up not to eat. Hilton should retain staff.

Me gustó mucho… algo que me sorprendió era que se iba mucho el servicio de luz y ellos contaban con generador de electricidad que entraba rápidamente una vez la luz se iba.

Good attention, good services and beautiful place

Location is excellent to shopping, dinning and entertainment .

THIS is my hotel for Santo Domingo as long as I continue to travel there.

Nice hotel with good location near stores and restaurants. But we were led to believe they were free drinks on Tuesday and free barbecue on Wednesday. My girlfriend is Dominican so we know what we heard. But actually they were only free Cuba libres and the barbeque is expensive. At night the area is full of young men who my Dominican friends told me were dangerous and we should avoid walking at night. Sadly the ample police presence during the day is not there at night. The free breakfast is good and a large selection of food but the coffee is kept in carrafes and was not hot.

One of the single best rooms and hotels I ever stayed in all my travels thus far. Not big, not small but just right.

Great hotel at the center of the city.

I very much enjoyed my stay. Loved the room service food and the breakfast. Extremely clean, and the staff very friendly and helpful. Location is a plus.

We got to the hotel after spending all day shopping at SD malls, really tired looking forward to a nice dinner, unfortunately the Kitchen closes at 7pm and there is no room service. Luckily for us we had brought a nice layout of antipasto and lots of water. We sat at 9pm to enjoy it, but by 9:10 pm we were both soaked of sweat, the A/C was not working, we called for help, and in the nicest and most attentive way they started promising to fix it immediately. By 12, we were fading to sleep to their promises and even as I was asking to forget it, that we would endure the lack of air since there was a fan above the bed that could allow for us to endure the heat, they kept calling with promises and would not take in my request to forget the issue, by now we had been waiting for the A/C to be fixed sin 9 pm and we were dead tired. At 1 am the opened the room across the hall from us so we could sleep there, by 2 am the room was cool and we thought that was the end of it and we could now rest. By 3 am the room was freezing and the covers they provide are exactly the same as the ones provided in hospitals, if you ever been to one you know that they are cheap and itchy covers that are either too hot or never protect you from the cold. So again the nightmare starts and from then on it became the longest night ever as I spend it walking the halls of my floor going from my my kitchen room to my sleep room, back and forth all night. Next day, new shift, nothing happened !!!!

I have no words to describe how happy I’m with this place the staff is very professional and helpful the room was very clean Love the city view and how close to everything it is,will stay here again in the future

Services are excellent but the suite I stayed was umcomfortable and not in good condition.Completelly different to the suites I had been here in usa

Excelente lugar para dormir... muy centrico, en la zona metropolitana de santo domingo

Avenida Winston Churchill 107 Santo Domingo Santo Domingo

Hotel highlights

  • Free buffet breakfast
  • Free in-room WiFi
  • Free parking
  • Onsite dining

Located in Downtown Santo Domingo, Homewood Suites by Hilton Santo Domingo, Dominican Republic is adjacent to Blue Mall and within a 5-minute walk of Acropolis Center. This 3-star hotel welcomes guests with 145 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast offered each morning. Entertain your taste buds with bite to eat at the onsite restaurant, or chat with other guests at the free manager's reception.


Rooms

Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Kitchens, living rooms, and refrigerators are also available.


Property features

Built in 2019, the brand new Homewood Suites by Hilton Santo Domingo, Dominican Republic offers an outdoor pool, a 24-hour gym, and a rooftop terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 40 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, a free grocery shopping service, and laundry facilities.

Room options

Studio, 1 Queen Bed, City View, Corner

1 Queen Bed | Sleeps 3

Studio, 1 Queen Bed

1 Queen Bed | Sleeps 3

Studio, 1 Queen Bed, Corner

1 Queen Bed | Sleeps 4

Studio, 1 Queen Bed, Accessible (Roll-In Shower)

1 Queen Bed | Sleeps 4

Guest reviews for Homewood Suites by Hilton Santo Domingo, Dominican Republic

Everyone (5) Couples (3) Family (4)
5
Partner Couples

My fiancé and I truly enjoyed our stay here. The staff was amazing. The breakfast options were amazing. The restaurant was amazing as well. Our server at the restaurant, Ivan, spoke perfect English and served us all three times we ate at the restaurant, no matter where we sat. It was very lovely that he remembered us and made it a point to serve us. Also, booking through Orbitz was amazing, absolutely no hidden fees. The hotel recommended a driver, Manuel, he was very punctual and spoke perfect English, he also gave good food recommendations near the hotel. The only disappointment was the pool. It was not well kept. The water level was low, below the first step and the water was cold. We had plans on relaxing by the pool throughout our trip but we were in able too. Overall, it was a lovely trip and we will definitely be back.

By on Jul 5, 2022

Review comment responded on Jul 5, 2022

Dear Alexanderia, I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. Thank you for your kind comments about our staff and property. I will personally take the time to congratulate them on your behalf, but specially Ivan and Manuel for making a difference. I took notes on your comments about our pool. We will make sure to correct the issue on your next stay. Just ask one of our team members and we will turn on the heater of the pool for you. We can’t wait to welcome you home again soon! Sincerely, Wladimir Restituyo Front Office Manager

2
Business Business

Provided room with door lock even not working. Cleaning crew throw personal toiletries later try to collect from garbage when complained. Breakfast orders makes lots of mistakes and finally give up not to eat. Hilton should retain staff.

By , from Valencia on Jun 2, 2022

Review comment responded on Jun 10, 2022

Dear Shib, It was truly our pleasure to take care of you during these extraordinary times. I personally apologize for the issues reported and I hope you give us another chance to make it right on a next occasion. We will make sure to fix the reported issues before your next stay. We cannot wait to welcome you back! Sincerely,

5
Everyone

Me gustó mucho… algo que me sorprendió era que se iba mucho el servicio de luz y ellos contaban con generador de electricidad que entraba rápidamente una vez la luz se iba.

By on Apr 1, 2022

Review comment responded on Apr 5, 2022

Saludos, Aprovecho para agradecer su reciente estancia en nuestro hotel. Espero que se haya sentido como en casa. ¡Estamos deseando volver a darle la bienvenida a casa pronto! Sinceramente,

5
Family

Good attention, good services and beautiful place

By on Mar 31, 2022

Review comment responded on Mar 31, 2022

Dear Yohanna, I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. Thank you for your kind comments about our staff. I will personally take the time to congratulate them on your behalf. We can’t wait to welcome you home again soon! Sincerely,

5
Everyone

Location is excellent to shopping, dinning and entertainment .

By on Feb 13, 2022

Review comment responded on Feb 13, 2022

Dear Maximo: It was truly our pleasure to take care of you during this extraordinary times. I hope you felt like home! We cannot wait to welcome you back! Sincerely,

5
Everyone

THIS is my hotel for Santo Domingo as long as I continue to travel there.

By on Jan 5, 2022

Review comment responded on Jan 5, 2022

Dear Norman, It was truly our pleasure to take care of you during this extraordinary times. I hope you felt like home! We cannot wait to welcome you back! Sincerely,

4
Partner Couples

Nice hotel with good location near stores and restaurants. But we were led to believe they were free drinks on Tuesday and free barbecue on Wednesday. My girlfriend is Dominican so we know what we heard. But actually they were only free Cuba libres and the barbeque is expensive. At night the area is full of young men who my Dominican friends told me were dangerous and we should avoid walking at night. Sadly the ample police presence during the day is not there at night. The free breakfast is good and a large selection of food but the coffee is kept in carrafes and was not hot.

By on Dec 24, 2021

Review comment responded on Dec 24, 2021

Dear Daniel, It was truly our pleasure to take care of you during this extraordinary times. I hope you felt like home! Thank your for your feedback. I have discussed the information about the breakfast with our Food & Beverage manager and this issue has been resolved. I apologize for the inconvenience. About the information for free drinks and barbecue, we do have Free (selected) drinks on Tuesday and Thursdays. The barbecue is not free, is a high-end selection of cuts with a special price. Sorry if the information wasn't clear, but we will revise it in order to avoid this kind of issues in the future. We cannot wait to welcome you back! Sincerely,

5
Business Business

One of the single best rooms and hotels I ever stayed in all my travels thus far. Not big, not small but just right.

By on Nov 29, 2021

Review comment responded on Nov 29, 2021

Dear Norman, It was truly our pleasure to take care of you during this extraordinary times. I hope you felt like home! We cannot wait to welcome you back! Sincerely,

5
Friends

Great hotel at the center of the city.

By on Nov 12, 2021

Review comment responded on Nov 12, 2021

Dear Julio, It was truly our pleasure to take care of you during this extraordinary times. I hope you felt like home! Thank you for your kind comments! We cannot wait to welcome you back! Sincerely,

5
Everyone

I very much enjoyed my stay. Loved the room service food and the breakfast. Extremely clean, and the staff very friendly and helpful. Location is a plus.

By , from Dulles on Oct 12, 2021

Review comment responded on Oct 12, 2021

Dear Anny, It was truly our pleasure to take care of you during this extraordinary times. I hope you felt like home! Thank you for your feedback and I'm glad to hear that you enjoyed your stay with us! We cannot wait to welcome you back! Sincerely,

Homewood Suites by Hilton Santo Domingo, Dominican Republic

Avenida Winston Churchill 107, Santo Domingo, Santo Domingo 10147
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