Holiday Inn Santo Domingo by IHG

5.0 star property
Luxury hotel with free parking, 10-minute walk to Blue Mall

Choose dates to view prices

Photo gallery for Holiday Inn Santo Domingo by IHG

Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
Exterior
Breakfast, lunch, dinner served; Mediterranean cuisine
Breakfast, lunch, dinner served; Mediterranean cuisine
Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Abraham Lincoln 856, Santo Domingo, 10148
  • Place, Blue Mall
    ‪8 min walk‬
  • Place, Acropolis Center
    ‪9 min walk‬
  • Place, Agora Mall
    ‪11 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪43 min drive‬

Room options

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed
  • City view

Standard Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Suite, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • City view

Standard Room, 2 Double Beds, Club Lounge Access

  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Twin Bed
  • City view

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

Suite, 1 King Bed, Club Lounge Access

7.0 out of 10
Good
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

Standard Room, 1 King Bed, Club Lounge Access

  • 335 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

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About the neighborhood

Santo Domingo

Located in Piantini, Holiday Inn Santo Domingo by IHG is a leisurely stroll from popular sights such as Blue Mall and Agora Mall. This 201-room, 5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Blue Mall - 8 min walk - 0.5 miles
  • Acropolis Center - 9 min walk - 0.5 miles
  • Agora Mall - 11 min walk - 0.6 miles
  • Quisqueya Stadium - 5 min drive - 1.3 miles
  • Centro Olimpico - 6 min drive - 1.9 miles

Getting around

  • Pedro Mir Station - 12 min walk
  • Las Americas Intl. Airport (SDQ) - 39 min drive

Restaurants

  • La Barrica
  • ‪O.dette - ‬3 min walk
  • ‪Ciao - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Elizondo Prime - ‬4 min walk

About this property

Holiday Inn Santo Domingo by IHG

Luxury hotel with free parking, 10-minute walk to Blue Mall
At Holiday Inn Santo Domingo by IHG, guests enjoy features like an outdoor pool, a 24-hour gym, and a sauna. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Sitting areas, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aromas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,511 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 64.00 per pet (varies based on length of stay), plus a deposit of USD 128.00 per week
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet deposit: USD 128.00 per week
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Santo Domingo by IHG?

Holiday Inn Santo Domingo by IHG offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Santo Domingo by IHG?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Santo Domingo by IHG on Feb 1, 2026 start from $127.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Santo Domingo by IHG?

This hotel is situated in Piantini within a short 10-minute walk of Blue Mall and also 12 minutes on foot from Agora Mall. You'll also find Malecon and Sambil Santo Domingo within a short drive.

Is there parking available at Holiday Inn Santo Domingo by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Santo Domingo by IHG include a casino on the premises?

No, Holiday Inn Santo Domingo by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Santo Domingo by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9 PM.

Is Holiday Inn Santo Domingo by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Holiday Inn Santo Domingo by IHG?

No, but guests can enjoy a steam room at this hotel.

Does Holiday Inn Santo Domingo by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Santo Domingo by IHG serves buffet breakfast for a surcharge each morning at Aromas.

Will Holiday Inn Santo Domingo by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Santo Domingo by IHG for a fee of USD 64.00 per pet, per stay. A deposit of USD 128.00 per week is collected.

Does Holiday Inn Santo Domingo by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Santo Domingo by IHG?

The closest major airport to Holiday Inn Santo Domingo by IHG is Santo Domingo (JBQ-La Isabela Intl.), which is 9.6 mi away (27 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 19.4 mi away (39-minute drive).

Can I book a room with a balcony at Holiday Inn Santo Domingo by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Santo Domingo by IHG.

Does Holiday Inn Santo Domingo by IHG have a wedding venue?

There are wedding services available at Holiday Inn Santo Domingo by IHG if that's in your vacation plans.

Holiday Inn Santo Domingo by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 977 reviews
Rating 8 - Good. 248 out of 977 reviews
Rating 6 - Okay. 57 out of 977 reviews
Rating 4 - Poor. 22 out of 977 reviews
Rating 2 - Terrible. 32 out of 977 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

jean charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay for a transit night but I enjoyed my well-equipped room and the great breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Genesis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and Stay was excellent I booked one night and went back two days later.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh facilities. Newly renovated rooms, parking facilities for my vehicle. Staff are friendly, knowledgeable and very accommodating.
Stayed 1 night in Oct 2025

6/10 Okay

Karla P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Roberto, North Miami

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Service has gone down no longer the best option in the area for the Price/benefit. Explore the other brands around the corner - ours was a large group - seven almost split and the other group had a better experience staying at the Marriott. Expect to pay for everything - even the air you breath. People complaint about the strong carpet chemicals they use - not good for anyone with the slightest respiratory condition. The AC goes off in the middle of the night so expect some night sweats as a bonus. By our teams consensus - we are not going back for now.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

SERGIO

Stayed 1 night in Oct 2025

10/10 Excellent

LaQuesha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful! Everything is clean, the rooftop bar is amazing and the breakfast was great! I would definitely stay again and I recommend this hotel looking for a place to lodge.
Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Luis, Lenexa

Stayed 2 nights in Sep 2025

8/10 Good

Soraya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to malls, restaurants and pharmacy. Staff very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was better quality than the ones in us by far I would put them between a 4-5 star hotel. Goes above and beyond to meet your needs Changed sheets in the middle of the night due to medical accident with bleeding from my drains.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nereyda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Stayed 3 nights in Sep 2025

10/10 Excellent

Ranjan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

milton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place 5 stars
Stayed 1 night in Aug 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

RISHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

2/10 Terrible

JOSE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’m writing to share a very disappointing experience my family and I had when we tried to stay at this hotel. From the moment we arrived, no one offered assistance or even basic directions on where to park. Staff at the entrance were too busy chatting and laughing with someone else and on the phone to acknowledge us. I had to figure out parking on my own and ended up in the basement. My wife and I, with our two small children, had to carry all our luggage up ourselves no help was ever offered. At the front desk, we weren't greeted. When I tried to check in, we were denied because our children (both under 15) didn’t have IDs or birth certificates. This is unusual and, frankly, unreasonable as most minors don’t carry identification, either here or in the U.S. We had to leave and find another hotel, where we were treated with basic kindness and respect. To be fair, a staff member (I believe the manager) later contacted me, apologized, and said this shouldn’t have happened. He asked for my email to follow up I appreciated the gesture but I never heard from anyone again, even after waiting four days. As clean and modern as the hotel looked, the way the staff treated us made it not worth staying there. This was just our experience, but I hope it helps others make informed decisions.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Traveled with family and small children
Liked: Amenities
Was good place for a night or two
Stayed 1 night in Jul 2025