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El Embajador, a Royal Hideaway Hotel

4.0 out of 5.0

Recent guest reviews

A QUIET COZY ATMOSPHERE, WITH WELL EXPANDED LOBBY, WHERE YOU SPEND GOOD TIMES WITH VISITOS AND FRIENDS.

very nice hotel, conveniently located and surrounded by a beautiful park

we had a beautiful room and private services at all the time. We often visit this hotel since last year because business reasons and we feel like home all the time.

My stay at the hotel was great . At first I was not happy with my room and customer service accommodation s was great. I was offend anther room to my satisfaction. I would definitely recommend this hotel.

Very nice hotel nicely located in downtown Santo Domingo Beautiful park and pool area Good choice of restaurants and bars Great stay

relatively old fashioned. Great breakfast Buffett.

It was all good. The casino was active and the hotel was in a great location. The immediate downtown area was clean and there are plenty of shops and local pubs within walking distance. Be careful driving at night, the police look for tourists to pull over and hold up until they get a pay-off. Wear your seat belt, I got pulled over twice within 15 minutes...$20/each stop.

Everytime I go to Dominican Republic I choose Hotel El Embajador. They are excellent!

Rooms are bad and furniture in the room is very old. Lobby is nice as well as pool area but nothing else. Overpriced restaurants as well.

It was OK, but once there, they told me that for that special fee, breakfast was not included. I wasn't expecting that. Overall staff very nice; swimming pool is excellent.

First the good. Grounds are beautiful. Pool is nice. Even spaces are nice. Now the bad. 1. Rooms: Our party booked 3 rooms at this hotel. Two were on the 3rd floor. Mine was on the 6th. My room was decent, no major complaints, even though the bathroom looked like it was put together with a couple of tubes of caulk. The rooms on the 3rd floor, however, were completely unacceptable. Leaking ceilings, peeling paint, balcony doors that dont close, letting in all the noise from the outside. The only reason we didnt get up and move to another hotel is because we were such a large party and were attending a wedding at the hotel (which was beautiful, btw). 2. Service: Average at best. My brother in law asked for some chairs to use on the patio. When he returned to his room that evening, he was surprised to find a BANQUET TABLE and 6 chairs IN HIS ROOM. When speaking to the supervisor about it, in person, she just shrugged her shoulders. No apology, nothing. 3. Location: The location of this hotel is not very good. While it looks like its in the middle of the city, it is actually very far walking distance from anything you may want to see in Santo Domingo. You have to cab it everywhere, which is an adventure in it of itself and quickly adds up. Overall, I am probably not coming back to Santo Doming anytime soon, and when I do, I definitely will not stay at the Embajador.

The hotel is beautiful, lovely grounds, good food and comfortable room. We have been there twice and would go again.

The staff is very attentive and helpful. Nice pool and beautiful garden.

its my third time and i will return, good food, service and people very nice and well educated. Hotel Embajador

Friendly Staff but more attention to detail needed, especially for Business travellers

Staff was very nice. We plan in staying again in Feb.

Good hotel- the oldest hotel in town, stiull classy, in a good and safe dowtown location, good food, 24 hour room service.

Nice hotel. Great location. Staff very helpful and professional. Casino staff could be a little more friendly but nice small casino.

Centric place, many restaurants walking distance!!

I was really blown away with my stay. The hotel and staff were very accomidating. When I booked this hotel online, I really didnt realize how really nice it is. I was pleasantly surprised. I would certainly syay here again and would also reccommend the El Embajador to my friends.

Ave Sarasota 65 Santo Domingo Distrito Nacional

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

El Embajador, a Royal Hideaway Hotel is located within a few miles (5 km) of Plaza de la Bandera and Acropolis Center. This 286-room, 4-star resort welcomes business and leisure travelers with a full-service spa, a casino, and 3 restaurants. In central Santo Domingo, the resort is also close to Blue Mall and Convention Center Ministry of Foreign Affairs.


Dining

Relish the international cuisine at El Jardin del Embajador, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 286 recently renovated rooms provide iPod docks, minibars, and coffee makers. 48-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free bottled water, video-game consoles, and laptop-compatible safes are also available.


Property features

Guests of El Embajador, a Royal Hideaway Hotel have access to a full-service spa, a casino, and an outdoor pool. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a 24-hour fitness center, a sauna, and free WiFi in public areas.

Room options

Ambassador Junior Suite

King 1 | Full 2 | Sleeps 3

Ambassador Corner Junior Suite

King 1 | Full 2 | Sleeps 4

Guest reviews for El Embajador

Everyone (1) Business (23) Couples (10) Family (9) Other (7) Friends (6)
4
Everyone

A QUIET COZY ATMOSPHERE, WITH WELL EXPANDED LOBBY, WHERE YOU SPEND GOOD TIMES WITH VISITOS AND FRIENDS.

By on Dec 6, 2016

Review comment responded on Dec 8, 2016

Dear Guest, Firstly we would like to thank you for the review you shared following your visit to El Embajador, a Royal Hideaway Hotel and are delighted to read that we were able to match your expectations. We are glad to know you really enjoyed our unbeatable location and that the ambiance added a value to your overall experience. We look forward to serving you again soon. Sincerely. Montserrat Grifol - Guest Experience Manager

4

very nice hotel downtown santo domingo

BusinessTravelers

very nice hotel, conveniently located and surrounded by a beautiful park

By , from Potomac, MD on Apr 5, 2016

Review comment responded on Apr 13, 2016

Dear Vico, Thank you for choosing to stay with us. It's really good to hear you were pleased with El Embajador and we hope to welcome you back to the hotel in the near future.

5

owesome stay at this hotel.

BusinessTravelers

we had a beautiful room and private services at all the time. We often visit this hotel since last year because business reasons and we feel like home all the time.

By on May 26, 2015

5

the hotel n staff were awesome.

Couples

My stay at the hotel was great . At first I was not happy with my room and customer service accommodation s was great. I was offend anther room to my satisfaction. I would definitely recommend this hotel.

By on Feb 25, 2015

5

very nice hotel downtown

BusinessTravelers

Very nice hotel nicely located in downtown Santo Domingo Beautiful park and pool area Good choice of restaurants and bars Great stay

By on Feb 19, 2015

4

business trip

BusinessTravelers

relatively old fashioned. Great breakfast Buffett.

By on Feb 4, 2015

4

nice location and entertainment awaits in lobby

Singles

It was all good. The casino was active and the hotel was in a great location. The immediate downtown area was clean and there are plenty of shops and local pubs within walking distance. Be careful driving at night, the police look for tourists to pull over and hold up until they get a pay-off. Wear your seat belt, I got pulled over twice within 15 minutes...$20/each stop.

By on Dec 29, 2014

5

excelent hotel

BusinessTravelers

Everytime I go to Dominican Republic I choose Hotel El Embajador. They are excellent!

By on Dec 1, 2014

2

need lot of work

GetawayWithFriends

Rooms are bad and furniture in the room is very old. Lobby is nice as well as pool area but nothing else. Overpriced restaurants as well.

By on Oct 26, 2014

4

it was ok, but no breakfast.

Couples

It was OK, but once there, they told me that for that special fee, breakfast was not included. I wasn't expecting that. Overall staff very nice; swimming pool is excellent.

By on Oct 6, 2014