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El Embajador, a Royal Hideaway Hotel

5.0 star property
VIP Access

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Photo gallery for El Embajador, a Royal Hideaway Hotel

Property amenity
Property video
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Food and drink
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Place, Bella Vista Mall
    ‪16 min walk‬
  • Place, Malecon
    ‪1 min drive‬
  • Place, Blue Mall
    ‪2 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Ambassador Royal Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

Executive Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Junior Suite

9.6 out of 10
Exceptional
(60 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

Royal Executive Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Royal Executive Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Ambassador Executive Junior Suite

10.0 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador) | Premium bedding, pillowtop beds, minibar, in-room safe

Royal Suite (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Studio Suite

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Santo Domingo

Located in Bella Vista within a short walk of Bella Vista Mall, El Embajador, a Royal Hideaway Hotel is within a mile (2 km) of Acropolis Center. This 289-room, 5-star resort has indoor private hot tubs along with 2 restaurants and a full-service spa.
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What's nearby

  • Bella Vista Mall - 12 min walk - 0.7 miles
  • Malecon - 16 min walk - 0.9 miles
  • Embassy of Spain - 4 min drive - 1.2 miles
  • Acropolis Center - 4 min drive - 1.4 miles
  • Blue Mall - 4 min drive - 1.6 miles

Getting around

  • Freddy Beras Goico Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 40 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Albert's Licores - ‬12 min walk
  • ‪Viralata - ‬5 min walk
  • ‪Jardin del Embajador - ‬1 min walk
  • ‪La Pizza - ‬10 min walk

About this property

El Embajador, a Royal Hideaway Hotel

Guests of El Embajador, a Royal Hideaway Hotel have access to a full-service spa, a casino, and an outdoor pool. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 50 per vehicle roundtrip, as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury resort include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and 48-inch LED TVs with cable channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Indoor private hot tubs, iPod docks, and sitting areas are other standard amenities. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cru Tapas & Wine Bar
  • El Jardin del Embajador
  • Las Cotorras Garden Bar
  • Lobby Bar

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square feet of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,307 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 7:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

Frequently asked questions

Are free cancellation options available at El Embajador, a Royal Hideaway Hotel?

El Embajador, a Royal Hideaway Hotel offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at El Embajador, a Royal Hideaway Hotel?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at El Embajador, a Royal Hideaway Hotel on May 19, 2026 start from $184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of El Embajador, a Royal Hideaway Hotel?

This resort is situated in Bella Vista within a short 14-minute walk of Bella Vista Mall. You'll also find Malecon and Blue Mall within a short drive.

Is there a spa at El Embajador, a Royal Hideaway Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, body wraps, and hydrotherapy. The spa is not open daily but only on select days.

Does El Embajador, a Royal Hideaway Hotel feature a casino?

Yes, El Embajador, a Royal Hideaway Hotel has a casino that's 5382 square feet and includes 10 gaming tables, 30 slot machines, and a VIP room.

Is there an indoor pool at El Embajador, a Royal Hideaway Hotel?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 7:30 PM.

Does El Embajador, a Royal Hideaway Hotel have a restaurant with a breakfast menu?

Yes, El Embajador, a Royal Hideaway Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does El Embajador, a Royal Hideaway Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at El Embajador, a Royal Hideaway Hotel.

Where is the closest airport to El Embajador, a Royal Hideaway Hotel?

The closest major airport to El Embajador, a Royal Hideaway Hotel is Santo Domingo (JBQ-La Isabela Intl.), which is 10.7 mi away (30 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 20.3 mi away (40-minute drive).

Does El Embajador, a Royal Hideaway Hotel offer wedding services?

There are wedding services available at El Embajador, a Royal Hideaway Hotel if that's in your vacation plans.

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1104 out of 1405 reviews
Rating 8 - Good. 171 out of 1405 reviews
Rating 6 - Okay. 53 out of 1405 reviews
Rating 4 - Poor. 35 out of 1405 reviews
Rating 2 - Terrible. 42 out of 1405 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2026

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is kind of old Should be regret Light switches are pealing And the do not disturb light don’t function
Stayed 3 nights in Mar 2026

10/10 Excellent

Luis

Stayed 1 night in Jan 2026

10/10 Excellent

Elba

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Bed and pillows very comfortable. Classic and well decorated. Lobby furniture may need to be update but was nice. Good service
Stayed 3 nights in Dec 2025

10/10 Excellent

Aquiles

Stayed 1 night in Jan 2026

10/10 Excellent

Isaac, land o lakes

Stayed 3 nights in Jan 2026

10/10 Excellent

Harol

Stayed 1 night in Jan 2026

10/10 Excellent

Yndira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and great food!
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Jan 2026

10/10 Excellent

Reina

Stayed 2 nights in Jan 2026

10/10 Excellent

ELBA

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a fine hotel. On this stay I did not like 2 things. I requested sea view and got a view of the back parking lot Also the Ambasador check in took one hour or so. I arrived at the hotel at 1 but was not allowed to check in. Then when I was finally allowed to check in it took forever. finally got to my room at around 5 pm. They should assign more people to do check in from 3-5 Since I did not feg
Stayed 1 night in Jan 2026

2/10 Terrible

Elizabeth, Providence

Stayed 1 night in Jan 2026

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast but had dinner and it was excellent
Stayed 5 nights in Dec 2025

10/10 Excellent

LUIS

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Best hotel in Santo Domingo
Stayed 2 nights in Jan 2026

10/10 Excellent

ANGEL

Stayed 2 nights in Jan 2026

2/10 Terrible

Ana

Stayed 3 nights in Dec 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, would definitely stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodroherick

Stayed 1 night in Jan 2026

6/10 Okay

Danny, Brockton

Traveled with partner
Liked: Cleanliness
The room and the staff are excellent, especially those on the Ambassador level. Roman and Santo are great as well as Mercedess in the spa. The only complaint is the breakfast service in the restaurant. We’ve been here many times and it does not seem to get better. The food is quite mediocre and the service is slow - long wait to get coffee and water at the table- the prepared egg/omelete station cooks are not preparing food well. Other food like hash brown potatoes and other is not up to par for a fine hotel. And often times the food is not replenished. I hope this helps to improve El Embajador. It is a lovely hotel, but service needs to rise a bit in these areas.
Stayed 4 nights in Jan 2026

10/10 Excellent

Joan Dario Castillo

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Nelson Leandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Dec 2025

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