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Recent guest reviews

Staff was great it was very clean! Maintenance was a opportunity elevators, tile in room bathroom plus paint jobs was spotty and it needs more like a 24hrs general store and real coffee spot in hotel! Get rid of the casino waste of space a bar/ nightclub or dance floor or extend casino and open it up more hours of the day otherwise a loss of money

The property features a full gym, large pool, basketball court, soccer field and games, a great casino, and club lounge disco if you’re in the mood. The place is great, but the rooms need complete renovation. SPECIALLY THE FURNITURES and TELEVISION 📺 Yup TV’s are old school like that

When the hot tub works, I love it .... the staff is always great, but every once in awhile the front desk is a bit unfriendly ... I like smiles and happy and helpful people .... it's only sometimes. I love staying at this hotel.

Rooms are old and have a smell on the carpet floor

Location, but the casino need new machines end also find cockaroch at my room 503 end bar at lobby

The smell of mildew. Also the non advertised deposit.

Old and look partially obsolete They should upgrade infrastructure

I had to take the time to rate this hotel and I can tell you that I loved it! The door guy is so friendly and very informative. He took the time to show us everything around the hotel and the room amenities. The food was good and not mediocre at all. The drinks were great at the pool bar. This is a great place for family and business travelers. Definitely recommend it.

My favorite part of this hotel is the staff, there are very welcoming, we stay there every year and they remember us and treat us like family. What I did see was that the facility is deteriorating, last year looked way better than this year

I don’t understand why the property ratings is a five star hotel.hotel is old needs a lot of upgrades remodeling.

Nice hotel, nice people. Nice pool The quality and size of TV was not really great at all

Dirty and old. Rooms are old, corridors are gross, carpet is just disgusting. Lobby is very clean but when you see your room and lay on the rock bed you will see.

I came here on a business trip from Los Angeles, the hotel is nice and clean, the employees are friendly and welcoming, and they speak English and Spanish. The hotel is located in a safe neighborhood and also a supermarket is a block away if you need to buy stuff. Taxis and Uber’s are available in less than 3 minutes. I’m satisfied with this hotel, it’s not a 5 stars, but very good for a 3-4 stars!

I WAS THERE FOR 4 DAYS AND IT WAS GREAT. GREAT SIZE POOL AND GYM. PEOPLE WERE VERY FRIENDLY.

One issue with this hotel the guest of the guest have to always register

We had a great stay, room was a nice size and the staff were extremely pleasant.

I dropped my cellphone charger in the room. I called and email to the hotel. But no resdonding. Please help Orbiz.

their required my wife to id, was a terrible time up to the point to ask for cancellation, today I am email my wife id, the receptionist told me that she was going to make an exception because of our age 70s to me it was insulting, never, never I will set a foot in this hotel, at time to check out was charged for consumption at the mini bar, after they said it was a mistake, never never never

family had great time breakfast was good and staff was there to help.

Av Anacaona 101, Esquina Cibao Oeste Santo Domingo Distrito Nacional

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Casino
  • 2 outdoor pools

Located in Los Cacicazgos within 2 miles (3 km) of Santo Domingo Country Club, Dominican Fiesta Hotel & Casino is within a few miles (5 km) of other popular sights such as Plaza de la Bandera. This 298-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a casino, and 2 restaurants. It's connected to the convention center in central Santo Domingo, and a short drive from Acropolis Center and Convention Center Ministry of Foreign Affairs.


Dining

Enjoy dining at El Mercado, one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.


Rooms

Dominican Fiesta Hotel & Casino's 298 individually decorated rooms provide iPod docks, minibars, and coffee makers. Guests can expect to find 32-inch flat-screen TVs with cable channels. Memory foam beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.


Property features

Guests of Dominican Fiesta Hotel & Casino have access to 2 outdoor pools, a casino, and a children's pool. You can take advantage of extended parking, along with an airport shuttle (available 24 hours) for DOP 40 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a health club, a spa tub, and a sauna.

Room options

Deluxe Single Room

1 King Bed | Sleeps 2

Executive Single Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Double Room (Super Saver)

1 King Bed | 2 Queen Beds | Sleeps 3

Deluxe Double Room

1 King Bed | 2 Queen Beds | Sleeps 3

Guest reviews for Dominican Fiesta Hotel & Casino

Everyone (22) Business (3) Couples (6) Family (10) Other (3)
3
Friends Family

Staff was great it was very clean! Maintenance was a opportunity elevators, tile in room bathroom plus paint jobs was spotty and it needs more like a 24hrs general store and real coffee spot in hotel! Get rid of the casino waste of space a bar/ nightclub or dance floor or extend casino and open it up more hours of the day otherwise a loss of money

By on Mar 8, 2020

Review comment responded on Mar 9, 2020

Dear Guest, Thank you for taking your time to share this review. We will take good note about your comments regarding the casino, the bathroom and the maintenance jobs. All your observations will be sent to the departments involved and we will be working hard to improve our installations and services! Warmest regards,

4
Friends

The property features a full gym, large pool, basketball court, soccer field and games, a great casino, and club lounge disco if you’re in the mood. The place is great, but the rooms need complete renovation. SPECIALLY THE FURNITURES and TELEVISION 📺 Yup TV’s are old school like that

By on Feb 8, 2020

Review comment responded on Feb 10, 2020

Dear Guest, Thank you for rating us! We are delighted to know that our facilities have met all your expectations. Rest assured that the departments involved will review your observations will check the points in order to improve our services. Best regards,

4
Family Family

When the hot tub works, I love it .... the staff is always great, but every once in awhile the front desk is a bit unfriendly ... I like smiles and happy and helpful people .... it's only sometimes. I love staying at this hotel.

By , from Virgin Islands on Jan 7, 2020

Review comment responded on Jan 7, 2020

Dear Mr. Schuck, Thank you so much for taking the time to rate us! We are glad to know that every time you stay with us you love our facilities and services! We have taken good notes of your comment. We are looking forward to welcoming you soon! Best Regards,

3
Family Family

Rooms are old and have a smell on the carpet floor

By , from Miami on Nov 19, 2019

Review comment responded on Nov 19, 2019

Dear guest, Thank you for sharing your comment about your last stay in our establishment. We´re sorry your stay with us didn´t meet your expectations. The feedback of our clients is a key aspect to contribute to the constant improvement of our services, and your comment will be taken in consideration. Warmest regards

4
Everyone

Location, but the casino need new machines end also find cockaroch at my room 503 end bar at lobby

By on Oct 30, 2019

Review comment responded on Oct 31, 2019

Dear Mr. Cesar, We´re sorry if your stay with us didn´t meet your expectations. We appreciate your feedback with these important observations. We can pursuit the excellence through the comments of our guests and take the corrective measures of the areas we should improve. Best regards

4
Everyone

The smell of mildew. Also the non advertised deposit.

By on Sep 26, 2019

Review comment responded on Nov 20, 2019

Dear guest, thank you for your time! On our policies we ask for an official photo ID and a credit card or a cash deposit made at check-in to cover any unforeseen expenses. We hope to see you again! Best Regards - Leandro Tajes

5
Family

Old and look partially obsolete They should upgrade infrastructure

By on Aug 24, 2019

Review comment responded on Aug 25, 2019

Dear customer, Thank you for sharing your experience at Dominican Fiesta Hotel and contributing to the constant improvement of our service. We apologize if you felt uncomfortable by the issue associated to our infrastructure, please note that the proper corrective actions were taken in order to improve our services. Apologies again and we hope you will give us the opportunity to correct this issue and welcome you back at Dominican Fiesta Hotel, we would like to change to a better experience and better perception of our services. We work every day to turn customers into fans. Warmest regards,

5
Partner Couples

I had to take the time to rate this hotel and I can tell you that I loved it! The door guy is so friendly and very informative. He took the time to show us everything around the hotel and the room amenities. The food was good and not mediocre at all. The drinks were great at the pool bar. This is a great place for family and business travelers. Definitely recommend it.

By on Aug 23, 2019

Review comment responded on Aug 24, 2019

Dear Guest, Thank you for sharing your experience. We are pleased to hear that our services met all your expectations and to confirm that you have taken home beautiful memories. On behalf of our entire team, we thank you for your kind comments, and for choosing the Dominican Fiesta Hotel & Casino. We hope you will give us the opportunity to have you back soon. It will be a pleasure to welcome you again. Please feel free to contact us if you need any additional info or assistance. Warmest regards

1
Everyone

By on Jul 3, 2019

Review comment responded on Jul 3, 2019

Estimado cliente, Le damos la mas cordial bienvenida a nuestro Dominican Fiesta Hotel & Casino, gracias por compartir su puntuación asociada a la llegada nuestro establecimiento. Nos disculpamos por cualquier inconveniente que haya tenido hasta el momento y nos gustaría ponernos a su disposición para asistirle, nuestro equipo de servicio al cliente estará disponible en el área de recepción o marcando el “0” desde el teléfono de su habitación. Por favor no dude en contactarnos, será un placer asistirle. Un cordial saludo,

5
Family with small children Family

My favorite part of this hotel is the staff, there are very welcoming, we stay there every year and they remember us and treat us like family. What I did see was that the facility is deteriorating, last year looked way better than this year

By on Mar 11, 2019

Review comment responded on Mar 11, 2019

Dear Guest, Thank you for dedicating your time to write a review about your stay in our Hotel. We love it when our staff does everything possible to satisfy each one of our guests' needs; We are proud of this achievement. We will share your comments with the staff. We know that our hotel is old fashioned but our Maintenance Department constantly working on the preventive and corrective maintenance program. We strongly believe that by carefully listening to our guests we will be able to detect all areas that need improvement and therefore be able to achieve our goal of customer satisfaction. We look forward to receiving you back soon in our Hotel. Best regards from Santo Domingo!

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