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Dominican Fiesta Hotel & Casino

3.5 out of 5.0

Recent guest reviews

their required my wife to id, was a terrible time up to the point to ask for cancellation, today I am email my wife id, the receptionist told me that she was going to make an exception because of our age 70s to me it was insulting, never, never I will set a foot in this hotel, at time to check out was charged for consumption at the mini bar, after they said it was a mistake, never never never

family had great time breakfast was good and staff was there to help.

Couldnt sleep well as matras hurt my back every night. toilet leaked from day 1, several repairs done. room service pizza was like a michelin tire Burned and also was not as ordered (Got refunded). Food was not high quality. Pasta stick together, 2 different colors, greasy.. Employees were friendly.

Excellent ...... .....sjdjdhdhdhdhdhxhdhxxbjxxhjxxjx

Amazing, spectacular, enjoyable, an all the way around fabulous, nothing else to say.

I go at the Dominican Fiesta hotel often when I am in Santo Domingo. It is located close to the main roads, it has a great sport backyard, a good restaurant and very friendly people

Fast Check in nice lobby courteous employees well maintain grounds

Was very good excellent stay for me was really closed for everything I need at time

I really enjoyed the gym and the swimming pool......not easy to find in Santo Domingo. The staff was extremely friendly and helped me out in every way.. You need a taxi though if you want to go anywhere. Subway is not walking distance

I wasn't impressed when I arrived and it went down hill from there.

this hotel always meets my expatations very nice staff

My experience however is fantastic hotel The hotel people are great. And secure location .

Very friendly and helpful staff. Chose the vip club option which includes breakfast and daily happy hour. Excellant choice.

There is a fee for each night you bring a guest to stay over night. That was not cool for tourist.

Smiling people at all times, prompt service, great location and clean facilities. Beautiful view, Love overall.

ITS OK FOR THE PRICE STAFF WAS NOT SO HELPFUL,OUTDOOR ACTIVITIES A PLUS

It's was good overall . Only thing it's far from everything . Have to take taxi for everything .. And taxi at hotel very expensive .. But good beside that ..

Hotel was good, only no room available when check in, so i got teh "handycap spot"Internet was bad though. could not connect with VPN of Free internet and got blocked

The hotel have all inside... jacuzzi... sauna... gym. The pool is nice and have a bar inside. The room was very nice clean and the bed was confortable. Have a lot of security. The hotel is near several places you can walk and see stores. The service in the restaurant was fast and nice. The food was good. The hotel dont have a casino at the moment I stay so check out if you like gambling that if already begin to work.

Very little English speaking staff available. Advertised as a Casino / Hotel and the Casino was closed. I'm still waiting for "Guest Services" to get back to me about the balcony I never got. Advertisement says the Hotel provides free bottled water since you can't drink the water from the tap. Only one 16 ounce was free per room, no mater how many people were staying in the room, and you were charged for all other water. Food service at the Hotel was good but Bar service was bad and slow. Very nice pool with friendly staff. Awesome roof top bar

Av Anacaona 101, Esquina Cibao Oeste Santo Domingo Distrito Nacional

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Casino

Located within 2 miles (3 km) of Plaza de la Bandera, Dominican Fiesta Hotel & Casino places you within a few miles (5 km) of Santo Domingo Country Club. This 298-room, 3.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a casino, and 2 restaurants. Acropolis Center and Blue Mall are also near this Santo Domingo hotel.


Dining

Enjoy dining at El Mercado, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


Rooms

All of Dominican Fiesta Hotel & Casino's 298 rooms are individually decorated and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests of Dominican Fiesta Hotel & Casino have access to 2 outdoor pools, a casino, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for USD 40 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a fitness center, a spa tub, and a sauna.

Guest reviews for Dominican Fiesta Hotel & Casino

Everyone (9) Business (9) Couples (13) Family (9) Other (8) Friends (1)
2

absurdity,

Everyone

their required my wife to id, was a terrible time up to the point to ask for cancellation, today I am email my wife id, the receptionist told me that she was going to make an exception because of our age 70s to me it was insulting, never, never I will set a foot in this hotel, at time to check out was charged for consumption at the mini bar, after they said it was a mistake, never never never

By , from florida on Sep 29, 2017

Review comment responded on Oct 2, 2017

Dear Mr. Enriquillo, We´re sorry if your stay with us didn´t meet all your expectations. We´ll take good note about your comments regarding the staff of the Front Desk. In addition, you can be sure we took your advice to become a better Hotel and have the best customer service we can for our guests. Our staff did its best, we have a very strict policy concerning the ID, and we are really sorry for the inconvenience it may had caused you. On the other hand, regrading to the mini bar, as you said, the consumption was not charged. Please accept our excuses once again. We hope you understand that we do our best to fulfill our guests’ expectations. Best regards from the Dominican Fiesta!

4

nice hotel staff great to get alone with..

Everyone

family had great time breakfast was good and staff was there to help.

By , from New York on Aug 23, 2017

Review comment responded on Aug 25, 2017

Dear Mr. José, Thank you for dedicating your time to write a review about your stay in our Hotel. Every aspect that you pointed will be given the appropriate importance and the immediate follow up. However, it´s a pleasure to know you were able to enjoy our services and staff. Regards from the Dominican Fiesta Hotel & Casino!

3

nice hotel, but outdated.

Families

Couldnt sleep well as matras hurt my back every night. toilet leaked from day 1, several repairs done. room service pizza was like a michelin tire Burned and also was not as ordered (Got refunded). Food was not high quality. Pasta stick together, 2 different colors, greasy.. Employees were friendly.

By on Jul 24, 2017

Review comment responded on Jul 27, 2017

Dear Guest, We´re sorry if your stay with us didn´t meet your expectations. We´ll take good note about your comments regarding the room and the food. That aspects are really important for us, and this topic will be given the appropriate importance and the immediate follow up with our entire Staff. Please accept our excuses once again. Best regards from Santo Domingo!

5
Everyone

Excellent ...... .....sjdjdhdhdhdhdhxhdhxxbjxxhjxxjx

By on Apr 30, 2017

Review comment responded on May 2, 2017

Dear Guest, Thank you for your appreciation. We hope you were able to enjoy our services. Greetings from Santo Domingo.

5

convenient, safe.

Everyone

Amazing, spectacular, enjoyable, an all the way around fabulous, nothing else to say.

By on Mar 30, 2017

Review comment responded on Apr 1, 2017

Dear Mr. Jose, Thank you so much for taking your time to share such a nice review. It means a lot for us that you left our Hotel feeling the way you did. It inspirit us to keep working hard to be able to fulfill the expectations of our customers. We´re looking forward to receiving you again. Best regards from your friends at the Dominican Fiesta!

4

great facility, good location a lot of space

Everyone

I go at the Dominican Fiesta hotel often when I am in Santo Domingo. It is located close to the main roads, it has a great sport backyard, a good restaurant and very friendly people

By , from Potomac, MD on Dec 8, 2016

Review comment responded on Dec 16, 2016

Dear Guest, Thank you so much for taking your time to share such a nice review. It inspirit us to keep working hard to be able to fulfill the expectations of our customers. We really appreciate every one of your detailed comments. You can be sure we took good note of all of them, specially the ones regarding the furniture in the rooms. We´re looking forward to receiving you again in our Hotel for more days. Best regards from your friends at the Dominican Fiesta!

5

nice hotel

Everyone

Fast Check in nice lobby courteous employees well maintain grounds

By , from Caribbean on Oct 31, 2016

Review comment responded on Nov 3, 2016

Dear Guest, Thank you so much for taking your time to share such a nice review. You can be sure we took good note of all your impressions, specially the ones regarding the casino. However, we are glad you were able to enjoy our Check In, services and the location. We hope to welcome you once again. Best regards from Santo Domingo!

4

excellent

Everyone

Was very good excellent stay for me was really closed for everything I need at time

By on Jul 20, 2016

Review comment responded on Jul 22, 2016

Dear Mr. Juan, Thank you so much for taking your time to share such a nice review. It means a lot for us that our guests leave our Hotel feeling the way you did. We are working hard to be able to fulfill the expectations of our customers. We´re looking forward to receiving you again in our Hotel. Best regards from the Dominican Fiesta!

4

nice stay

Everyone

I really enjoyed the gym and the swimming pool......not easy to find in Santo Domingo. The staff was extremely friendly and helped me out in every way.. You need a taxi though if you want to go anywhere. Subway is not walking distance

By on Jul 14, 2016

Review comment responded on Jul 18, 2016

Dear Guest, Thank you so much for taking your time to share such a nice review. It means a lot for us that our guests leave our Hotel feeling the way you did. It inspirit us to keep working hard to be able to fulfill the expectations of our customers. We´re glad you were able to enjoy the Mirador Sur Park, and also, our pool and gym. We´re looking forward to receiving you again. Best regards from your friends at the Dominican Fiesta!

2

dissappointing

Everyone

I wasn't impressed when I arrived and it went down hill from there.

By on May 3, 2016

Review comment responded on May 8, 2016

Dear Guest, Thank you for dedicating your time to write a review about your stay. You can be sure we took good note of all your impressions. We are glad that you enjoy the service of our staff. We hope you understand that our security protocol is designed to provide maximum safety to our Guests while staying with us. Also, Los Cacicazgos is always surrounded by police officers, and the president of the country lives there. We would have liked to be able to talk with you before your departure, because it would for sure help us improve our service. You can be sure we´ll do our best to do so. Best regards from Santo Domingo!