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Recent guest reviews

Great location and great views. Great value I wouls stay there again.

It is a top-notch hotel with very courteous and professional staff that care for the comfort and well-being of their guests. It’s in a gorgeous waterfront location however there is not much around it outside of other hotels and casinos. My group is there for a wedding and their ballroom and banquet hall services were top notch as well. I greatly enjoyed the food and service at both the restaurant and lobby bar.

All very nice , clean, friendly, safe good location

We always stay there when we go to Santo Domingo. We like the location and the staff. Ocean view is important also!

Close to the historic district and the malecón. Real nice and clean. You can see the beach across the street.

If you have a chance to visit Santo Domingo you must visit this hotel as it’s all the comfort that you need.The staff was amazing and the view was awesome. The outdoors pool has a wonderful bar and frat staff to serve you and you take on the sun and Beautiful view.This hotel is very relaxing.Spa and gym on site.Walking distance from plenty nice sceneries.I will be staying here again.Thanks ro all the staff that made my visit welcoming.

We’ve stayed at many hotels in the DR and this is one of our favorites. The staff is very friendly and accommodating, they have great breakfast and you can’t beat the view and location. We were able to easily navigate around the colonial city and downtown via Uber. Would definitely continue staying there in future visits!

Just saying ... they remembered me by name. I remembered those who I met as well. It was like coming home to family—cute family.

Extremely satisfied with Crowne Hotel At Santo Domingo. The hotel is spectacular and the rooms are beautiful and modern. The hotel staff are very helpful and great. Also amor of great amenities as well. Will definitely go back and stay on my next visit to Santo Domingo

It was ok. This was not the first time staying here. I do think however that it is time to explore another location. The staff were fine. Only one issue came up with a staffer trying to entire the room when I had the Do Not Disturb sign hanging. The latch on the door prevented entry. The food is ok. Nothing spectacular. There is a need for more restaurants and development around the hotel. The hotel might also coordinate or partner with organizations that provide tours and day trips.

Ave. George Washington 218 Santo Domingo Distrito Nacional

Hotel highlights

  • Close to Parque Colon
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Gascue within a mile (2 km) of Parque Colon, Crowne Plaza Santo Domingo, an IHG Hotel is within a few miles (5 km) of other popular sights such as Sambil Santo Domingo. This 196-room, 4-star hotel has a casino along with an outdoor pool and a 24-hour fitness center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All of Crowne Plaza Santo Domingo, an IHG Hotel's 196 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers, bidets, and bathrobes. Other standard amenities include safes, phones, and ironing boards.


Property features

Crowne Plaza Santo Domingo, an IHG Hotel features a casino, an outdoor pool, and a 24-hour fitness center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 45 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Presidential Suite, Non Smoking, Sea View (Luxurious)

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Non Smoking, Sea View

1 King Bed | Sleeps 3

Club Room, 1 King Bed, Non Smoking, Sea View (Executive Floor)

1 King Bed | Sleeps 2

Deluxe Suite, 1 King Bed, Balcony, Sea View

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza Santo Domingo, an IHG Hotel

Everyone (25) Couples (3) Family (2)
5
Everyone

By on Jan 27, 2021

5
Everyone

By on Mar 18, 2020

Review comment responded on Mar 18, 2020

Estimado Anonymous, Gracias por compartir su calificación. Esperamos recibirle en su próxima visita a la Ciudad de Santo Domingo. Saludos Cordiales,

5
Everyone

Great location and great views. Great value I wouls stay there again.

By , from Midwest on Feb 8, 2020

Review comment responded on Feb 12, 2020

Dear E.L. Thank you for your review. We look forward to welcoming you in your next trip to Santo Domingo. Best regards,

4
Family Partner Couples Family

It is a top-notch hotel with very courteous and professional staff that care for the comfort and well-being of their guests. It’s in a gorgeous waterfront location however there is not much around it outside of other hotels and casinos. My group is there for a wedding and their ballroom and banquet hall services were top notch as well. I greatly enjoyed the food and service at both the restaurant and lobby bar.

By on Jan 25, 2020

Review comment responded on Jan 27, 2020

Dear Anonymous, Thank you for your review. We love that you spent a freat stay with us. We look forward to welcoming you in your next trip toi Santo Domingo. Best regards,

5
Everyone

By on Oct 4, 2019

Review comment responded on Oct 6, 2019

Estimado Anonymous, Gracias por compartir su calificación. Esperamos recibirle en su próxima visita a la Ciudad de Santo Domingo. Saludos Cordiales,

4
Everyone

By on Aug 30, 2019

Review comment responded on Sep 5, 2019

Estimado Anonymous, Gracias por compartir su calificación. Para nuestro Personal es muy importante. Esperamos recibirle en su próxima visita a la Ciudad de Santo Domingo. Saludos Cordiales,

5
Everyone

All very nice , clean, friendly, safe good location

By on Aug 27, 2019

Review comment responded on Aug 30, 2019

Dear Anonymous, Thank you for your review. We love that you spent a great stay with us. We look forward to welcoming you in your next trip. Best regards,

5
Everyone

By on Jun 21, 2019

Review comment responded on Jun 28, 2019

Estimado Anomymous, Gracias por compartir su experiencia en el hotel. Para nuestro Persona es muy importante ofrecer un servicio de Calidad con actitud cálida y profesional. Esperamos recibirle en su próxima visita a la Ciudad de Santo Domingo. Saludos Cordiales,

5
Everyone

We always stay there when we go to Santo Domingo. We like the location and the staff. Ocean view is important also!

By on Apr 5, 2019

Review comment responded on Apr 8, 2019

Dear Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards,

1
Everyone

By on Mar 29, 2019

Review comment responded on Apr 1, 2019

Dear Anonymous, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,

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