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Crowne Plaza Santo Domingo by IHG

5.0 star property
Luxury hotel with a full-service spa and a casino

Choose dates to view prices

Photo gallery for Crowne Plaza Santo Domingo by IHG

Exterior
Interior
Presidential Suite, 1 King Bed, Ocean View (Luxurious) | Minibar, in-room safe, desk, blackout drapes
Restaurant
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly

Explore the area

View in a map
Ave.George Washington 218, Santo Domingo, 2890
  • Place, Malecon
    ‪1 min walk‬
  • Place, Grand Casino Jaragua
    ‪5 min walk‬
  • Place, Calle El Conde
    ‪16 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪25 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Club Floor)

Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed (Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 356 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 625 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • 625 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 370 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed, Ocean View (Luxurious)

Presidential Suite, 1 King Bed, Ocean View (Luxurious) | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Ocean View (Luxurious)

  • 1885 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Luxurious, Club Floor)

Club Suite, 1 King Bed (Luxurious, Club Floor) | Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed (Luxurious, Club Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 665 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

  • 625 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Bathtub)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Accessible Bathtub)

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Catalonia Santo Domingo

Ciudad Universitaria
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,707 reviews
$98 nightly
The price is $125
Nov 28 - Nov 29
Total with taxes and fees
Catalonia Santo Domingo

About the neighborhood

Santo Domingo

Located in Gascue, Crowne Plaza Santo Domingo by IHG is adjacent to Malecon and within a 5-minute walk of Casino Diamante. This 196-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and a restaurant.

What's nearby

  • Malecon - 1 min walk - 0.1 miles
  • Grand Casino Jaragua - 5 min walk - 0.3 miles
  • Guibia Beach - 15 min walk - 0.8 miles
  • Calle El Conde - 16 min walk - 0.9 miles
  • Palace of Fine Arts - 17 min walk - 0.9 miles

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 36 min drive

Restaurants

  • ‪Villar Hermanos - ‬5 min walk
  • ‪Café Boio - ‬11 min walk
  • ‪Hotel Napolitano - ‬7 min walk
  • ‪Terraza Napolitano - ‬8 min walk
  • ‪Cafeteria Clinica Abreu - ‬7 min walk

About this property

Crowne Plaza Santo Domingo by IHG

Luxury hotel with a full-service spa and a casino
Guests of Crowne Plaza Santo Domingo by IHG have access to a full-service spa, a casino, and an outdoor pool. If you plan to drive, free valet parking is available. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a children's pool, a 24-hour gym, and a sauna.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, bathrobes, and bidets. Refrigerators, minibars, and coffee makers are also available. Change of towels is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Premium bedding, down comforters, pillowtop beds, minibar
Catalonia Santo Domingo
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,707 reviews
$98 nightly
The price is $125
Nov 28 - Nov 29
Total with taxes and fees
Catalonia Santo Domingo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nabu

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 15 meeting rooms
  • Conference center (33,000 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 64.00 per pet (varies based on length of stay), plus a deposit of USD 128.00 per stay
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet deposit: USD 128.00 per stay
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel
Crowne Plaza Santo Domingo an IHG Hotel
Crowne Plaza Santo Domingo by IHG Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel Santo Domingo

Frequently asked questions

Are free cancellation options available at Crowne Plaza Santo Domingo by IHG?

Crowne Plaza Santo Domingo by IHG offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Santo Domingo by IHG?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Santo Domingo by IHG on Dec 13, 2025 start from $143.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Crowne Plaza Santo Domingo by IHG?

This hotel is situated in Gascue, just steps from Malecon and Casino Diamante, and within a short walk of Grand Casino Jaragua. You'll also find Guibia Beach and Calle El Conde less than a mile away.

Will I be able to park at Crowne Plaza Santo Domingo by IHG?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Crowne Plaza Santo Domingo by IHG?

There is a full-service spa available for guests to enjoy and services include hot stone massages, aromatherapy, and body scrubs.

Does Crowne Plaza Santo Domingo by IHG include a casino on the premises?

Yes, Crowne Plaza Santo Domingo by IHG has a casino.

Is there an indoor pool at Crowne Plaza Santo Domingo by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Crowne Plaza Santo Domingo by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Crowne Plaza Santo Domingo by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Crowne Plaza Santo Domingo by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Santo Domingo by IHG serves buffet breakfast for a surcharge at Nabu.

Will Crowne Plaza Santo Domingo by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Crowne Plaza Santo Domingo by IHG for a fee of USD 64.00 per pet, per stay. The property also provides food and water bowls. A deposit of USD 128.00 per stay is collected.

Are there connecting rooms at Crowne Plaza Santo Domingo by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Santo Domingo by IHG?

The closest major airport to Crowne Plaza Santo Domingo by IHG is Santo Domingo (JBQ-La Isabela Intl.), which is 12.1 mi away (37 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 18.4 mi away (36-minute drive).

Are there rooms with balconies at Crowne Plaza Santo Domingo by IHG?

Yes, some guestrooms at Crowne Plaza Santo Domingo by IHG offer a balcony and may feature ocean views.

Crowne Plaza Santo Domingo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything. Beginning with the front desk staff, very professional and friendly. The Bar, pool, Spa and wonderful lobby areas. This hotel is ny #1 option when planning my vacation.
Stayed 5 nights in Jul 2025

8/10 Good

hector

Liked: Cleanliness, property conditions & facilities
Good location, easy to move around santo domingo.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s nice and clean. And customer service is really good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Markiss

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was on business the hotel was nice quiet and clean . I did not get the breakfest $45.00 way to expensive
Stayed 3 nights in Jun 2025

8/10 Good

Yasmín

Stayed 2 nights in May 2025

10/10 Excellent

antonio

Stayed 1 night in Apr 2025

4/10 Poor

Isaac

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the breakfast crew to the pool crew to the front desk we’re very helpful and very friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

HAMILTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Adolfo

Stayed 4 nights in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff very helpful. Clean and convenient. Sunning by the pool over looking the Caribbean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pedro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing water front hotel

As a solo traveler I had an amazing stay at this hotel. Walking distance to bars restaurants and shops at Zona Colonial....
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Stayed 4 nights in Mar 2025

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Mar 2025

8/10 Good

EVELYNE

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Satoya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the pool area was closed for repairs.
Stayed 3 nights in Jan 2025

8/10 Good

RICARDO, DORAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

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