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Crowne Plaza Santo Domingo, an IHG Hotel

4.0 star property
Luxury Santo Domingo hotel in Gascue with a full-service spa

Choose dates to view prices

Photo gallery for Crowne Plaza Santo Domingo, an IHG Hotel

Exterior
Exterior
Minibar, in-room safe, desk, blackout drapes
Property amenity
Restaurant

Reviews

8.6

Excellent

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available

Explore the area

Map
Ave.George Washington 218, Santo Domingo, 2890
  • Popular LocationMalecon1 min walk
  • Popular LocationCalle El Conde17 min walk
  • Popular LocationSambil Santo Domingo4 min drive
  • AirportSanto Domingo (SDQ-Las Americas Intl.)33 min drive

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Similar properties

Exterior
Catalonia Santo Domingo
Pool
Spa
Free WiFi
Restaurant
8.4 out of 10, Very Good, (1319)
The price is $89
per night
$114 total
includes taxes & fees
Aug 10 - Aug 11
Catalonia Santo Domingo

About the neighborhood

Santo Domingo

Located in Gascue, Crowne Plaza Santo Domingo, an IHG Hotel is adjacent to Malecon and within a 5-minute walk of El Obelisco Macho. This 196-room hotel welcomes business and leisure travelers with a full-service spa, a casino, and a restaurant.

What's nearby

  • Malecon - 1 min walk
  • Guibia Beach - 14 min walk
  • Calle El Conde - 17 min walk
  • Sambil Santo Domingo - 4 min drive
  • Blue Mall - 7 min drive

Getting around

  • Amin Abel Station - 3 min drive
  • The nearest major airports are:<br />Santo Domingo (JBQ-La Isabela Intl.): 33-min drive, 12.1 mi/19.5 km<br /> Las Americas Intl. Airport (SDQ): 33-min drive, 18.4 mi/29.6 km<br /> <p>The preferred airport is Las Americas Intl. Airport (SDQ). </p>

Restaurants

  • ‪Villar Hermanos - ‬5 min walk
  • ‪Terraza Napolitano - ‬8 min walk
  • ‪Restaurante Manolo - ‬8 min walk
  • ‪El Conuco - ‬9 min walk
  • ‪Luna - ‬6 min walk

About this property

Crowne Plaza Santo Domingo, an IHG Hotel

Luxury Santo Domingo hotel in Gascue with a full-service spa
Guests of Crowne Plaza Santo Domingo, an IHG Hotel have access to a full-service spa, a casino, and an outdoor pool. If you plan to drive, free valet parking is available. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a 24-hour gym, and a sauna.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers, bidets, and bathrobes. Refrigerators, minibars, and coffee makers are also available. Change of towels is available on request.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nabu

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Conference center (33,002 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Hot stone massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Pet weight must not exceed 26 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel
Crowne Plaza Santo Domingo, an IHG Hotel Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel Santo Domingo

Frequently asked questions

Are free cancellation options available at Crowne Plaza Santo Domingo, an IHG Hotel?

Crowne Plaza Santo Domingo, an IHG Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Santo Domingo, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Santo Domingo, an IHG Hotel on Aug 23, 2024 start from $107.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Crowne Plaza Santo Domingo, an IHG Hotel?

This hotel is situated in Gascue, just steps from Malecon and Casino Diamante, and within a short walk of Grand Casino Jaragua. You'll also find Agora Mall and Blue Mall within a short drive.

Is parking available on site at Crowne Plaza Santo Domingo, an IHG Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Crowne Plaza Santo Domingo, an IHG Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, aromatherapy, and body scrubs.

Does Crowne Plaza Santo Domingo, an IHG Hotel include a casino on the premises?

Yes, Crowne Plaza Santo Domingo, an IHG Hotel has a casino.

Is there an indoor pool at Crowne Plaza Santo Domingo, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a spa tub. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Crowne Plaza Santo Domingo, an IHG Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Crowne Plaza Santo Domingo, an IHG Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Santo Domingo, an IHG Hotel feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Santo Domingo, an IHG Hotel serves buffet breakfast for a surcharge at Nabu.

Will Crowne Plaza Santo Domingo, an IHG Hotel allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at Crowne Plaza Santo Domingo, an IHG Hotel.

Are there connecting rooms at Crowne Plaza Santo Domingo, an IHG Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Santo Domingo, an IHG Hotel?

The closest major airport to Crowne Plaza Santo Domingo, an IHG Hotel is Santo Domingo (JBQ-La Isabela Intl.), which is 12.1 mi away (33 minutes by car). Another top airport is Las Americas Intl. Airport (SDQ), which is located 18.4 mi away (33-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Santo Domingo, an IHG Hotel?

Yes, some guestrooms at Crowne Plaza Santo Domingo, an IHG Hotel offer a balcony and may feature ocean views.

Crowne Plaza Santo Domingo, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 999 reviews" "
Rating 8 - Good. 307 out of 999 reviews" "
Rating 6 - Okay. 87 out of 999 reviews" "
Rating 4 - Poor. 36 out of 999 reviews" "
Rating 2 - Terrible. 31 out of 999 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ronald b, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 6 nights in Apr 2024

2/10 Terrible

Junior

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property was under construction
Stayed 4 nights in Mar 2024

10/10 Excellent

leo tinho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. Hotel in excellent condition.Very nice breakfast buffet. Will stay there again next time.
Stayed 1 night in Mar 2024

6/10 Okay

Ramon Francisco

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I think the location was great. Personnel was attentive and cordial. Lobby looks nice. Reception area looks off poor lighting . I requested an ocean view and I got a partial ocean view. That was not my main issue. My problem was the bathroom. I couldn’t take a bath in this old and ugly bathtub. It was an old tall bathtub. Fixture were cramp bathroom was too small, I wonder what’s the purpose of having a toilet and a urinal ! No soap no shampoo. It was disgusting. It was only one night and barely couldn’t stand it. Reading light didn’t work, lights were poor Ugggr no ever again. Bed was comfortable, but I felt no sure if it was clean. AC works at least. Corporation should make a big remodel work on this rooms specially on the bathrooms. I would never stayed again .
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

REYNALDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very safe place
Stayed 1 night in Dec 2023

10/10 Excellent

Manuela

Stayed 2 nights in Dec 2023

10/10 Excellent

Herve

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service is excellent, the food is great. I love it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrzej

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very well trained staff and service great so far however there is rare parity issue.... We paid more with Expedia than the public rate of offered locally which inclded breakfast and a bottle of champagne and a deluxe roomm we never got anything of that and our rate was higher....
Stayed 1 night in Dec 2023

6/10 Okay

Quincy, Kansas City

Stayed 5 nights in Dec 2023

8/10 Good

James, Odessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Marilyn

Stayed 4 nights in Dec 2023

10/10 Excellent

Miguel Angel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and the hospitality was wonderful can't wait to go again and stay at the Crown Plaza
Stayed 4 nights in Dec 2023

10/10 Excellent

seymour

Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean. Staff is very helpful. All praises to them. They make you feel welcome.
Stayed 6 nights in Nov 2023

6/10 Okay

Ferron

Traveled with partner
Liked: Staff & service
Property is ok overall. The room is dated and had an old carpet smell when I first walked in. The room was executive but was overpriced due to the fact it's now old and outdated. The 1.5 baths was a good feature to have.
Stayed 3 nights in Nov 2023

8/10 Good

Eduardo

Stayed 1 night in Nov 2023

6/10 Okay

Edwin

Stayed 2 nights in Nov 2023

8/10 Good

Francisco, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was professional and cordial. There was not hot water to take a shower. A cappuccino requested during the breakfast was not included because “the coffee came in a capsule”,it had to be paid separately, it was not part of the included breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

Ayana Meleia Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Crowne Plaza is a very comfortable and peaceful hotel. Although It seem more for business purposes. The restaurant staff are amazing.
Stayed 6 nights in Oct 2023

10/10 Excellent

Eddie, Harvest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. All of the staff was nice and helpful. Good food at the pool bar and restaurant. The tomahawk steak was great. Indihira (can’t remember how to spell her name), at front desk was really nice and helpful. Doorman Cesar was very helpful. Disappointed I didn’t get to talk to him before I left. I would definitely stay here again. Hopefully soon.
Stayed 2 nights in Oct 2023

8/10 Good

Daryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, the only thing that wasn't so great is the room originally booked was not assigned to me, I had to express my displeasure and I was then offered a room change/upgrade
Stayed 4 nights in Sep 2023

6/10 Okay

Sami

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible staff Everything old inside When you ask for upgrade being a platinum member in Expedia wthey get upset And try to convince you to open their membership While paying price that doesn’t worth what you get in return they give you an Unpleasant experience
Stayed 1 night in Sep 2023

2/10 Terrible

Sami

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hell hole in the Caribbean’s.
Horrible hotel Horrible recepción Rooms are old Bed is uncomfortable Bathroom is old The hotel got upset that I wrote them a Bad review with the chain So they tried to cancel my ext Even tough its fully paid
Stayed 2 nights in Sep 2023