They put us in a room with ocean view
Is well located with seaview and is an splendid building but needs more maintenence and the sorrounding areas are not pretty, the inly beauty is from the Caribbean Sea. The staff is ok.
Beautiful hotel with super friendly staff, but rooms could use a little upgrade.
the bathroom in the room was bad, the air conditioning was not very cold and you have to pay to be able to park my vehicle in the hotel
Everything was great; beautiful and enjoyable.
the foul smell in the floors
I like the cleanliness of the establishment
A little old, they should Renew some rooms
If you bringing guest....local Chica to the hotel. Make sure she bring an ID. The hotel is in business of making money and they are milking westerners on this. But, overall...paying the fee to have extra fun was worth it
I didnt like having to pay per visitor
I was harassed constantly by the guards asking me for my room number/where I was going. It was embarrassing. I was there for only four days; I managed. I didn't have a car but they were going to charge me for parking. Otherwise, nice location, great view. Furniture and sheets need to be upgraded; they are simply old or worn out.
Customer service was excellent, clean hotel, breakfast was great. The hotel was a little isolated, few blocks from bars and restaurants so you are able to sleep but close enough to other activities.
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The property could easily be a 5 star hotel. Maintenance issues need to be addressed for that to happen. We were informed that the hotel was closed for several months and they were just getting back up to speed. Im sure once they get a hold on these issues, this property will impress. The staff was absolutely wonderful. The security was impressive. Great value as far as price. Can"t wait to go back when they're back running at full speed. I would give it a 4.5 out of 5, and thats in its current condition.
Overall it wad good. Liked the ocean views. Breakfast was good and staff was amazing. Room could use some repairs/updates. I would stay there again
Located in Ciudad Universitaria, Catalonia Santo Domingo is a leisurely stroll from popular sights such as Palacio de Bellas Artes and Convention Center Ministry of Foreign Affairs. This 228-room, 4.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Santo Domingo and also close to Eduardo Brito National Theater and Centro Olimpico.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM. A hosted evening meal is available for a surcharge daily.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include MP3 docks, minibars, and coffee makers.
Guests of Catalonia Santo Domingo have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 5.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 45.00 per vehicle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and free newspapers.
They put us in a room with ocean view
Is well located with seaview and is an splendid building but needs more maintenence and the sorrounding areas are not pretty, the inly beauty is from the Caribbean Sea. The staff is ok.
Beautiful hotel with super friendly staff, but rooms could use a little upgrade.
Dear Esther,Thank you very much for writing all your experience at our Catalonia Santo Domingo hotel. We work every time to serve you and give you our best smile.Our staff works hard and with great dedication to make unforgettable and memorable your stay, we are very happy because you were completely satisfied.We hope to see you soon!Best regards,Communication and PR Manager.
the bathroom in the room was bad, the air conditioning was not very cold and you have to pay to be able to park my vehicle in the hotel
Dear Franklin,Thank you for choosing Catalonia Santo Domingo and for sharing your experience with us. We're so sorry that your experience did not match your expectations. We set a high standard for ourselves, and we're so sorry to hear this was not met in your visit with our hotel. Likewise, we apologize on behalf of the entire team at Catalonia Santo Domingo. We’ll work hard to fix the issue you experienced. Thanks for letting us know.Our parking service, at the moment it has an additional fee, however we do not doubt in the future it can be completely free. Your comments are very important to us, and we see it as an opportunity for improvement, thank you for sharing your experience at our beloved Hotel.We will be very happy to welcome you back any time.Kind regards,Communications & PR Manager.
Everything was great; beautiful and enjoyable.
Dear Frantz,Thank you so much for choosing Catalonia Santo Domingo as your vacation Hotel.We are glad that you were able to enjoy our comfortable facilities and location with the spectacular views of the Caribbean Ocean.Our staff works hard and with great dedication to make unforgettable and memorable your stay, we are very happy because you were completely satisfied.We hope to see you soon!Best regards,Communication and PR Manager.
the foul smell in the floors
Dear Gerald, Thank you very much for being in contact with our hotel again, first we want to thank you for your preference and that you have the great kindness to evaluate us, it is very important for us as a hotel to be able to count on your evaluation and know any detail necessary to improve. We're so sorry that your experience did not match your expectations. W’ll work hard to fix the issue you experienced. Thanks for letting us know. Regards, Communication & PR Manager.
I like the cleanliness of the establishment
Dear Maxime, It is our pleasure to receive your comments about the last stay at Catalonia Santo Domingo. We greatly appreciate your comments and we are happy that you had a good experience at Catalonia Santo Domingo. We hope in a future visit to the city you stay with us again. Kind regards, Communications & PR Manager.
A little old, they should Renew some rooms
Dear Karla, Thank you very much for choosing us for your stay in Santo Domingo. How good to know you could enjoy our service. Our staff works hard and with great dedication to make unforgettable and memorable your stay, we are very satisfied because you were happy. Thank you for your comments on the renew of the hotel, we have already started a remodeling plan this year for our rooms which will be very cozy and also with the fabulous view to the sea. We certainly hope in a future visit to the city, you may consider Catalonia Santo Domingo again. Best regards, Communication and PR Management.
If you bringing guest....local Chica to the hotel. Make sure she bring an ID. The hotel is in business of making money and they are milking westerners on this. But, overall...paying the fee to have extra fun was worth it
Dear Justin, Our hotel is very grateful to be able to count on your preference and pleasant review. It is an honor for us to be able to serve you, offer a pleasant service and know that we have managed to satisfy you. In relation to the payment of visitors, it is absolutely confirmed that all visitors, not registered at check-in, must pay additionally in case they wish to enter the common areas of the hotel, those only available for guests. In turn, for security reasons, all people must present their identification and be previously registered. We are sorry if this security process did not allow us to fully satisfy you, in the same way we hope to have your pleasant understanding in this regard. It will be a great pleasure to receive you again. Kindest regards, Communications & PR Manager
Dear Deborah,Thank you very much for writing all your experience at our Catalonia Santo Domingo hotel. We work every time to serve you and give you our best smile.Our staff works hard and with great dedication to make unforgettable and memorable your stay, we are very happy because you were completely satisfied.We hope to see you soon!Best regards,Communication and PR Manager.