Customer service was excellent, clean hotel, breakfast was great. The hotel was a little isolated, few blocks from bars and restaurants so you are able to sleep but close enough to other activities.
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The property could easily be a 5 star hotel. Maintenance issues need to be addressed for that to happen. We were informed that the hotel was closed for several months and they were just getting back up to speed. Im sure once they get a hold on these issues, this property will impress. The staff was absolutely wonderful. The security was impressive. Great value as far as price. Can"t wait to go back when they're back running at full speed. I would give it a 4.5 out of 5, and thats in its current condition.
Overall it wad good. Liked the ocean views. Breakfast was good and staff was amazing. Room could use some repairs/updates. I would stay there again
The location
It was a very nice hotel however the rooms and bathrooms are a little small. You can enjoy a nice ocean view only during the day because of the double glare/glazed windows with very thick glass. All the staff was friendly and the Buffett breakfast was good. Everyone tried to accommodate with speaking English and we order roomservice that was good as well. I enjoyed the pool for a short time before checkout. This was an overal good experience However I would have liked a bigger room.
Stress free
The property is a bit dated and our toilet and shower were difficult to use and in almost not working condition. (shower sprayed out at al angles and toilet required a specific way to make it flush and stop running). The staff on the other had was very friendly, very helpful and always there when I needed them. They always checked to see if I needed help if I looked lost or confused. Many spoke English though many did not.
We absolutely loved the location and the fact that the parking fee was reasonable.
i stay for 3 days at catalonia the staffs are very pleasant i was happy during my stay breakfast and the restaurant food was good .
I like everything about this hotel, staff very friendly and very helpful, near to nice restaurants,
Hotel varydated ,just very old Restaurant food very limited selection Drinks waterdown , no variations in cocktails Offer free parking, then charge for it at checkout
Lobby/restaurant/pool area it’s very nice and clean, the room really needs improvement, it smelled terrible
Beautiful view affordable stay, restaurant is delicious and affordable as well, no complaints.
I like the area and the view was great. I will definitely recommend this place to anyone who's looking a best place to stay in DR.
Located in Ciudad Universitaria within a short walk of Convention Center Ministry of Foreign Affairs, Catalonia Santo Domingo is within a mile (2 km) of other popular sights such as Eduardo Brito National Theater. This 228-room, 4.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Santo Domingo and also close to Centro Olimpico and National Palace.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM. A hosted evening meal is available for a surcharge daily.
All 228 rooms feature MP3 docks, minibars, and coffee makers. Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
Guests of Catalonia Santo Domingo have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 5.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 45.00 per vehicle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include 10 meeting rooms, a conference center, and a 24-hour business center.
Customer service was excellent, clean hotel, breakfast was great. The hotel was a little isolated, few blocks from bars and restaurants so you are able to sleep but close enough to other activities.
Querida Juana, Muchas gracias por tomarse el tiempo para evaluarnos. Nos alegra haber recibido esta alta puntuación y saber que logramos satisfacerle. Esperamos contar con su visita de regreso muy pronto. Saludos Cordiales, Gerente de Comunicación & RR.PP.
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Apreciado Abel, Muchas gracias por estar en contacto con nuestra familia Catalonia Santo Domingo, estamos muy agradecidos de poder recibir su visita y posterior evaluación. Nos gustaría poder evaluar los detalles que no permitieron hayamos podido ofrecer un servicio meritorio de una máxima puntuación, por lo mismo en caso de que tenga disponibilidad de volver a contactarnos para conversar al respecto lo agradeceríamos. De igual forma, anticipamos nuestras más sinceras disculpas en caso de que haya ocurrido alguna incidencia; es de nuestro interés poder siempre ofrecer un servicio de calidad caracterizado por nuestra amabilidad y cortesía. Esperando volver a tener noticias vuestras y reiterando nuestras disculpas, nos despedimos totalmente a sus órdenes. Saludos cordiales, Gerente de Comunicación y RR.PP.
The property could easily be a 5 star hotel. Maintenance issues need to be addressed for that to happen. We were informed that the hotel was closed for several months and they were just getting back up to speed. Im sure once they get a hold on these issues, this property will impress. The staff was absolutely wonderful. The security was impressive. Great value as far as price. Can"t wait to go back when they're back running at full speed. I would give it a 4.5 out of 5, and thats in its current condition.
Dear guest, Hoping that you are very well reading this message, we want to thank you for taking the time to write us your experience with us here. In Catalonia Santo Domingo, we focus on listening to the opinions of our guests in order to offer the best service. We feel glad to know that you were able to enjoy the great staff, security, food at restaurants, and installations we have at Catalonia Santo Domingo, therefore we encourage you to visit us again to enjoy our facilities. Our staff works hard and with great dedication to make memorable your stay, we are very happy because you were satisfied. We are taking notes and verifying the situation mentioned with our staff and apologize for any problem caused inside our installations. Thank you for your comments on the update of the hotel, we have already started a remodeling plan this year for our rooms which will be very cozy and also with a fabulous view of the sea. We certainly hope in a future visit to the city, you may consider Catalonia Santo Domingo again. Best regards, Communication and PR Management.
Overall it wad good. Liked the ocean views. Breakfast was good and staff was amazing. Room could use some repairs/updates. I would stay there again
Dear guest, Thank you very much for choosing us for your stay in Santo Domingo. How good to know you could enjoy our exquisite European Deluxe breakfast at the Sea Blue Restaurant where you can have a beautiful view of the Caribbean Sea as well as in all of our rooms. Thank you for your comments on the cleanliness of the hotel, we have already started a remodeling plan this year for our rooms which will be very cozy and also with a fabulous view of the sea. We certainly hope in a future visit to the city, you may consider Catalonia Santo Domingo again. Best regards, Communication and PR Management.
The location
Estimado huésped, Muchas gracias por tomarse el tiempo para hacernos dejarnos una puntiación. Nos alegra haber recibido esta máxima puntuación y saber que logramos satisfacerlo. Esperamos contar con su visita de regreso muy pronto. Saludos Cordiales, Gerente de Comunicación & RR.PP.
It was a very nice hotel however the rooms and bathrooms are a little small. You can enjoy a nice ocean view only during the day because of the double glare/glazed windows with very thick glass. All the staff was friendly and the Buffett breakfast was good. Everyone tried to accommodate with speaking English and we order roomservice that was good as well. I enjoyed the pool for a short time before checkout. This was an overal good experience However I would have liked a bigger room.
Dear guest, It is our pleasure to receive your comments about your last stay at Catalonia Santo Domingo. We are pleased to hear that you had a great experience enjoying all our space and services. Thank you very much for choosing us for your stay in Santo Domingo. How good to know you could enjoy our exquisite European Deluxe breakfast at the Sea Blue Restaurant where you can have a beautiful view of the Caribbean Sea as well as in all of our rooms. We certainly hope in a future visit to the city, you may consider Catalonia Santo Domingo again. If you need a bigger room, please inform us, we can help you with it! Best regards, Communication and PR Management.
Stress free
Dear guest, Thank you very much for writing all your experience at our Catalonia Santo Domingo hotel. We work every time to serve you and give you our best smile. Our staff works hard and with great dedication to make unforgettable and memorable your stay, we are very happy because you were completely satisfied. We hope to see you soon! Best regards, Communication and PR Manager
The property is a bit dated and our toilet and shower were difficult to use and in almost not working condition. (shower sprayed out at al angles and toilet required a specific way to make it flush and stop running). The staff on the other had was very friendly, very helpful and always there when I needed them. They always checked to see if I needed help if I looked lost or confused. Many spoke English though many did not.
Dear guest, Thank you very much for choosing us for your stay in Santo Domingo. How good to know you could enjoy our service. Thank you for your comments on the update of the hotel, we have already started a remodeling plan this year for our rooms which will be very cozy and also with a fabulous view of the sea. We certainly hope in a future visit to the city, you may consider Catalonia Santo Domingo again. Best regards, Communication and PR Management.
Dear Yomaira, It is our pleasure to receive your comments about the last stay at Catalonia Santo Domingo. We are pleased to hear that you had a great experience enjoying all our space and services. Our staff works hard and with great dedication to make unforgettable and memorable your stay, we are very satisfied because you were totally happy. We hope to see you soon! Best regards, Communication and PR Manager