The hotel exceeded my expectations. I was skeptical about booking it since it had low ratings and reviews, but I loved my stay there. I had booked a standard room and they gave me a free upgrade to a presidential suite. Loved the beach area and pool facilities. It is great for the price! There was some like construction noise at some point, but not for long and I did not mind. If you are a tourist I would not walk at night outside the hotel at Duarte street. Besides that, I would stay there again. I really liked it.
Nothing like, if anyone want or wish loss money you should that place
I really felt the hotel needs to improve they looks and smell. It smelled old. The AC was not working accordingly
No hot water. Mo Wi-Fi in room , you have to go to lobby. My room key wasn't working. Staff acted as if I was doing something wrong by asking to have the problem corrected.
Nice location
The only thing good there is the beach. Food average. Need to pay to use beach towels and room safe. Building needs renovation.
Very good stuff and food
No hot water in the room
I dent like the home
I did not like the service Front desk was accommodating when checked into the room and reported the front desk that the toilet was not working. I requested a chance of room and was informed that there was no more rooms available. There solution was to send a person to fix the problem. I told them that should have been fixed before anyone checked in. After speaking of a manager, he assigned me another room. The condition of these room are very old and unkept. The curtain in the shower is fowling down, the window in the room doesn't fully close. The overall condition of the hotel is dirty. The pictures on the site does not represent an accurate picture of the condition.
o lugar e muito bom mais o hotel precisa de muito trabalho porque tem muitas coisas velhas se mudar fica excelente lugar para ferias obrigado
DO NOT COME HERE. SCAM. Look, I have never posted a negative review on a hotel or restaurant. Ever. But this place deserved one. Terrible is an understatement. No hot water. No options available at the bar. Asked for extra water several times and never got any. Staff was extremely unfriendly and unaccommodating, annoyed every time you ask for something. Made you feel stupid for asking questions, even though absolutely nothing was explained to us at check in. Room was dirty with leftover trash in it. We got there after 3 which was “guaranteed check in time” and room wasn’t ready for almost another hour. AC never worked. Some male members of the staff made derogatory comments to me as I walked by or went to order a drink (insanely inappropriate). We did not feel safe. Speaking of safe, you have to pay EXTRA to use the safe in your room. No WiFi, only in the lobby. They left a note on our door they were going to fumigate our room while we were there at 9:30 in the morning?! We were long gone before then as we just wanted to get the hell out of there. All beach chairs are taken by 8 AM. The absolute only saving grace was Willy who booked some outside trips for us. He was great. Wish we could get our money back but not worth the fight as they are a scam. DO NOT WASTE YOUR MONEY HERE.
Property needs serious renovations and beds are in bed conditions
It’s a great place the beach is perfect but the only problem is the bathroom and the toilet
Staff is rude and the property is falling apart.
Need mantenimiento
Be Live Experience Hamaca Beach places you within a 10-minute walk of Boca Chica Beach. This 248-room, 3.5-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants.
Enjoy dining at Pelicano Beach Club ($), one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room.
Guests can expect to find TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include balconies or patios, minibars, and coffee makers.
Guests of Be Live Experience Hamaca Beach have access to a full-service spa, 2 outdoor pools, and a gym. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include WiFi in public areas, conference space, and a business center.
The hotel exceeded my expectations. I was skeptical about booking it since it had low ratings and reviews, but I loved my stay there. I had booked a standard room and they gave me a free upgrade to a presidential suite. Loved the beach area and pool facilities. It is great for the price! There was some like construction noise at some point, but not for long and I did not mind. If you are a tourist I would not walk at night outside the hotel at Duarte street. Besides that, I would stay there again. I really liked it.
Nothing like, if anyone want or wish loss money you should that place
Dear guest,We appreciate the time you took to write to us.We are sorry to hear that your stay did not meet your expectations. We are always open to listening to our guests in order to offer an increasingly improved experience.We hope you will give us a second opportunity to stay in our facilities.Best regards,
I really felt the hotel needs to improve they looks and smell. It smelled old. The AC was not working accordingly
Dear guest, Your opinion is very important to us, we are always constantly improving, for this reason the aspects mentioned for you will be taken into account. We hope to have you once again in our facilities to offer you an unforgettable experience as you deserve. Best regards,
No hot water. Mo Wi-Fi in room , you have to go to lobby. My room key wasn't working. Staff acted as if I was doing something wrong by asking to have the problem corrected.
Dear guest, We appreciate the time you took to write to us. We are sorry to hear that your stay did not meet your expectations. We are always open to listening to our guests in order to offer an increasingly improved experience. We hope you will give us a second opportunity to stay in our facilities. Best regards,
Nice location
Dear guest, Thank you for taking some of your time to write to us. We are glad to know that you were able to enjoy your stay, our mission is that those who visit us live a memorable experience. We invite you to continue choosing us as your vacation destination. Best regards,
The only thing good there is the beach. Food average. Need to pay to use beach towels and room safe. Building needs renovation.
Dear guest, We are sorry to hear that your vacation with us did not meet your expectations. The experience of our guests is of the utmost importance, so we will take note of all your observations and pass it on to the corresponding departments to take corrective measures. We hope you will give us a second chance to stay with us. Kind regards,
Very good stuff and food
Dear guest, Thank you for taking some of your time to write to us. We are glad to know that you were able to enjoy your stay, our mission is that those who visit us live a memorable experience. We invite you to continue choosing us as your vacation destination. Best regards,
No hot water in the room
Dear guest, We are sorry to hear that your vacation with us did not meet your expectations. The experience of our guests is of the utmost importance, so we will take note of all your observations and pass it on to the corresponding departments to take corrective measures. We hope you will give us a second chance to stay with us. Kind regards,
Dear guest,We extend our gratitude for your visit and evaluation.We are extremely pleased to note that your vacations have been to your complete satisfaction and that the distinguished service that characterizes our hotel has created a positive effect on your visit.We look forward to welcoming you on a new occasion.Kind regards,