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Hotel Alcala del Rio

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Alcala del Rio

A swimming pool with lounge chairs and tables, a covered seating area, and a building entrance with a dining area visible inside.
A modern building with a blue exterior, a visible number '331', and a paved courtyard with grass.
A hallway with a tiled floor, a wooden partition with intricate designs, a mirror, and a table with a lamp.
A hotel lobby with a glass entrance, a chalkboard with room rates, and a dining area with tables and chairs.
A corridor with a marble floor, a door, an elevator, and a staircase.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Padre Mariano, 331, Providencia, Santiago, Region Metropolitana, 7500015
  • Place, Clínica Indisa
    ‪9 min walk‬
  • Place, Santiago Metropolitan Park
    ‪10 min walk‬
  • Place, Costanera Center
    ‪18 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

View all photos for Double Room

A neatly made bed with a quilted cover, a wooden headboard, and a bedside table with a lamp.

Double Room

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Two single beds with wooden headboards, a bedside table with a lamp, and a yellow curtain.

Twin Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A neatly made bed with a brown bedspread and a white stripe, a wooden headboard, a framed picture on the wall, and a bedside table with a lamp and a remote control.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room Standard with TV

Minibar, in-room safe, desk, blackout drapes

Single Room Standard with TV

  • 129 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room Standard with TV

Minibar, in-room safe, desk, blackout drapes

Twin Room Standard with TV

  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room Standard with TV

Minibar, in-room safe, desk, blackout drapes

Double Room Standard with TV

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Santiago

Located in Providencia, Hotel Alcala del Rio is within a 10-minute stroll of sights such as Municipal Market of Providencia and Sernatur. This 3.5-star hotel welcomes guests with 50 rooms and conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Municipal Market of Providencia - 6 min walk - 0.3 miles
  • Sculpture Park - 8 min walk - 0.4 miles
  • Clínica Indisa - 9 min walk - 0.5 miles
  • Santiago Metropolitan Park - 10 min walk - 0.6 miles
  • Costanera Center - 18 min walk - 1.0 mile

Getting around

  • Parque Almagro Station - 7 min drive
  • Manuel Montt Station - 9 min walk
  • Santiago Intl. Airport (SCL) - 24 min drive

Restaurants

  • ‪El Ancla Restaurant - ‬4 min walk
  • ‪Meeting Cafe - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Lusitano - ‬3 min walk
  • ‪Vito’s Chees - ‬3 min walk

About this property

Hotel Alcala del Rio

At Hotel Alcala del Rio, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Transportation is made easy with an area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include an outdoor pool.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge) up to 250 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (28 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 11:00 AM to 5:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Alcalá Del Río
Alcalá Del Río Santiago
Hotel Alcalá Del Río
Hotel Alcalá Del Río Santiago
Hotel Alcalá Río Santiago
Alcalá Río Santiago
Hotel Alcalá Del Río
Hotel Alcala del Rio Hotel
Hotel Alcala del Rio Santiago
Hotel Alcala del Rio Hotel Santiago

Frequently asked questions

Are free cancellation options available at Hotel Alcala del Rio?

Hotel Alcala del Rio provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Alcala del Rio?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Alcala del Rio on Aug 2, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Alcala del Rio?

This hotel is situated in Providencia, just steps from Municipal Market of Providencia, and within a 10-minute walk of Nescafé Theater of The Arts and Sculpture Park. You'll also find Costanera Center and Plaza de Armas within a short drive.

Will I be able to park at Hotel Alcala del Rio?

No, there isn't parking available at the hotel.

Does Hotel Alcala del Rio feature a casino on the premises?

No, Hotel Alcala del Rio doesn't have a casino.

Will I find an indoor pool at Hotel Alcala del Rio?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 11:00 AM and 5:00 PM.

What will couples enjoy most about a stay at Hotel Alcala del Rio?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and wedding services.

Does Hotel Alcala del Rio have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Alcala del Rio feature a restaurant that includes a breakfast menu?

Hotel Alcala del Rio offers free continental breakfast each morning though there is no restaurant.

Will Hotel Alcala del Rio allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Alcala del Rio.

Does Hotel Alcala del Rio have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Alcala del Rio?

The closest major airport to Hotel Alcala del Rio is Santiago Intl. Airport (SCL), which is 13 mi away (24 minutes by car).

Can I book a room with a balcony at Hotel Alcala del Rio?

No, there aren't any guestrooms at Hotel Alcala del Rio that offer a balcony.

Does Hotel Alcala del Rio host weddings?

There are wedding services available at Hotel Alcala del Rio if that's in your vacation plans.

Hotel Alcala del Rio Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 32 out of 74 reviews
Rating 8 - Good. 20 out of 74 reviews
Rating 6 - Okay. 17 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

cesar

Liked: Cleanliness, amenities, property conditions & facilities
Exelent service Exelent locations…
Stayed 13 nights in Jan 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness
Enjoyed it, small room but nice, staff nice.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood with amazing cafes and friendly people. The room was adequate and the bed was very comfortable. The air conditioning was just enough to make the room cool enough to get a good sleep. Staff extra friendly. Excellent boutique hotel in a very fine neighborhood where you can feel safe even after night walking around. Bravo!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 8 nights in Nov 2024
Verified review

8/10 Good

Deepak

Liked: Cleanliness, staff & service, amenities
The hotel is located in a nice area. But it could do with some modernization. The room looked dated but met all my needs. Breakfast was good but a negative would be that they open the breakfast a little late on weekends. I had an early taxi which meant I couldn't have it due to that. Although a takeout was arranged for me. The young man at the front desk in the evenings was very helpful (he had glasses and a red tie)
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mark-Anthony

Liked: Amenities
Far exceeded my expectations. Cozy bed and delicious continental breakfast. Walkable distance from San Cristobal Hill. Very high value for it’s decent price. Recommended!
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was clean, some of the property needs an upgrade. The bathtub's surface was worn and should be replaced. The window didnot lock well and it was cold at night. For breakfast the scrambled eggs were runny most of the 6 days we were there. The wifi was not very good, it was slow and I could get my emails (Outlook) to bring up the new messages. We visited in early september, the breakfast area was coldish, so we had to wear a jacket. But the location was very convenient and it was economical.
Stayed 7 nights in Sep 2024
Verified review

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Funcionários da recepção solicitos. Café da manhã bom e limpeza excelente. Bem localizado e seguro.
Stayed 5 nights in Apr 2026
Verified review

4/10 Poor

DEBORA

Liked: Staff & service
Disliked: Cleanliness
A piscina não funciona, fechei essa hospedagem por causa da piscina e nao podemos usa la em nenhum dia. E na descrição estava que no local tinha piscina
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, bueno el desayuno, las almohadas y la cama muy cómodas. El staff muy atento en especial Johnattan
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities
Quarto excelente, limpo e em boas condições, equipe simpática.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Maria De Los Angeles

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

heverton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passei algumas noites, mas tudo correu perfeitamente, e que equipe maravilhosa. eu recomendo, otimo custo beneficio e localizacao para santiago Eu estuo eleito entre os 10 profissionais no mundo em experiencia do cliente com a minha universidade do consumidor.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

heverton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foi uma surpresa maravilhosa.. que local, que tudo perfeito... a internet é melhor no terreo e 2o piso..
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Wilmar

Liked: Cleanliness, staff & service, amenities
Lugar tranquilo, funcionarios antenciosos , Recomendo
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

aline

Liked: Cleanliness, staff & service, amenities
Localização excelente!
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Nayibe

Liked: Cleanliness
si, limpio, personal amable, el desayuno un poco pobre.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación precio calidad
Stayed 1 night in Sep 2025
Verified review

8/10 Good

MANUEL

La atención siempre formidable,
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Antonio

Liked: Amenities
Excelente relación precio beneficio El personal es amable y las instalaciones son cuidadas
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness

Muitos cabelos de mulher no quarto e roupa de cama

Recepção 24h - ok Café da manhã sem variação - ok Piscina não fiz uso - parecia ok Quarto - ok Limpeza, não gostei, tinha no meu quarto muito cabelo de mulher (1a noite), depois achei cabelos de mulher na roupa de cama. No 3o dia pedi para limpar o quarto, e não aspiram, chão do banheiro e do quarto continuavam com bastante cabelo de mulher. Obs: sou homem, estava sozinho e minha cabeça é raspada!
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de época bien mantenido . Muy buena atención, limpieza. Excelente relación precio/calidad
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo hotel

Gran hotel. Lindas instalaciones, excelente relación calidad precio
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Bianca Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Furto por Camareiras.

Hotel super limpo, fiquei surpresa, quarto confortável, funcionários muito educados, atenciosos, Hotel atendeu minhas expectativas, mas infelizmente fui furtada no meu quarto, em um dia que não autorizei a limpeza do mesmo, fiquei surpresa ao chegar no quarto e perceber que meu perfume tinha sumido, na mesma hora falei com a gerência, que foram bem solícitos, pediram mil desculpas, se comprometeram em descontar um valor das minhas diárias, e no dia seguinte ao chegar no hotel no fim do dia, fui surpreendida com a devolução do meu perfume, a camareira contou que o perfume caiu misteriosamente dentro de seu carrinho, fiquei bem chateada e decepcionada com essa situação! Super desconfortável para mim como cliente. Fora este ocorrido, Hotel atendeu as minhas expectativas.
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso Maravilloso Maravilloso
Stayed 6 nights in Nov 2024

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