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Recent guest reviews

Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also.

It was like living in an apartment,. It would have been nice to have more communication on what to do to get more toilet paper, etc. Great location. Unfortunately, someone was smoking or vaping constantly in a neighboring apartment, which made the stay pretty uncomfortable.

Located in a residential apartment comex near Plaza de Armas. Cooking odors wafted into room. Loud Christmas Eve party u til 3am. No A/C. No amenities. But room was clean and nice. Small kitchenette was nice, too. Paid for breakfast included, but none was served on Christmas day. Asked for refund, was told could have two breakfasts the next day. Checked out before .y two-breakfast morning.

Room was not in good condition and also be aware that there are stairs prior to elevator, so luggage can be difficult. Staff was great though.

They don't have a refund policy (or more accurately their refund policy is no refunds). I booked the wrong date so

Everything was very good except the lack of air conditionated, at night it was hot in there, uncomfortable for me, the little fun in the room was not enough for me.

The unit itself is ok - I do like it. But the towels and pillow cases are dirty even when you get new ones. No standard electrical outlets, when asking for a converter, they stated you have to buy a new one in the morning. .- How would international customers know they have to bring electrical converter? .- I understand the place it not a 3* Hotel, nevertheless why towels and pillow cases are so dirty? Please rethink how tou can serve your customers better, thus I will refer friends and family to you. Next time I will go for an 3* Hotel for the same price. Thanks, Jean

It was great, the room, I had everything in my room, which allowed me to economize, I cooked everything I wanted to eat.

Good location, pretty clean but could be cleaner. Some mold in the bathroom

It is a good furnished apartment for short staying in downtown. It is very small, but it has every thing you need. well very well located in downtown, since Santiago's downtown is not the best neighborhood for staying in Santiago. but if you need to be or if you would like to be in downtown. this is the best location that you will find.

We spent 2 night at Altura Suites and loved our stay. I doubt you could find a better location with many of the attractions surrounding you, a grocery store literally one door away, 2 different subway lines less than 10 minutes away, and popular neighborhoods with great restaurants and bars nearby. The room was great, too. It was split between a bedroom and a living area with a kitchenette, dining area, and living room. There was also a balcony and we were lucky enough to have a view of Cerro San Cristobal. There were all of the basics you would need for cooking and dining. The bed was large and comfortable. We received plenty of towels as well as shampoo and soap. The hot water in the shower was great. Everything seemed very clean. The staff was very friendly and we had no problems checking in or out. We were also able to leave our luggage in the office after we checked out since our flight was later that night. The only downfall I can think of is that the wifi was spotty. We I would definitely recommend Altura Suites and I will book there again the next time I go to Santiago.

Stayed here two nights and thought it was great value and a perfect location. My kids got to experience what it would feel like living in an apartment in a big city. I thought the room was plenty big, the balcony was a great touch, the bed was comfortable, and it had all the amenities you would need. The staff was helpful, and stored our luggage when we arrived and when we left. They also arranged airport transport for us. Would definitely recommend.

Huérfanos 549, Belles Artes Santiago Region Metropolitana

Hotel highlights

  • Walking distance to Plaza de Armas and University of Chile
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Altura Suites places you in Downtown Santiago, within a leisurely stroll of popular sights such as Plaza de Armas and University of Chile. This 20-room, 3-star aparthotel has in-room conveniences like kitchens, sitting areas, and refrigerators.


Dining

Start each morning with continental breakfast, available for a fee from 8:00 AM to 11:30 AM.


Rooms

Each apartment is individually furnished and features a kitchen and space to spread out with a separate bedroom and a sitting area. Guests can expect to find free WiFi and a 32-inch TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include free local calls and a safe.


Property features

Guests staying at Altura Suites enjoy free WiFi in public areas, laundry facilities, and a convenience store. Self parking is available for USD 15.00 per night. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Comfort Loft

1 King Bed and 1 Large Twin Sofa Bed | Sleeps 3

Apartment

1 King Bed and 1 Large Twin Sofa Bed | Sleeps 3

Guest reviews for Altura Suites

Everyone (9) Couples (2) Family (1)
5
Partner Couples

Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also.

By , from St. Paul MN USA on Mar 17, 2020

4
Everyone

It was like living in an apartment,. It would have been nice to have more communication on what to do to get more toilet paper, etc. Great location. Unfortunately, someone was smoking or vaping constantly in a neighboring apartment, which made the stay pretty uncomfortable.

By on Jan 16, 2020

3
Everyone

Located in a residential apartment comex near Plaza de Armas. Cooking odors wafted into room. Loud Christmas Eve party u til 3am. No A/C. No amenities. But room was clean and nice. Small kitchenette was nice, too. Paid for breakfast included, but none was served on Christmas day. Asked for refund, was told could have two breakfasts the next day. Checked out before .y two-breakfast morning.

By on Dec 26, 2019

2
Partner Couples

Room was not in good condition and also be aware that there are stairs prior to elevator, so luggage can be difficult. Staff was great though.

By on Dec 10, 2019

2
Everyone

They don't have a refund policy (or more accurately their refund policy is no refunds). I booked the wrong date so

By on Jul 1, 2019

4
Family

Everything was very good except the lack of air conditionated, at night it was hot in there, uncomfortable for me, the little fun in the room was not enough for me.

By on Nov 12, 2018

2

dirty pillow cases and towel

Everyone

The unit itself is ok - I do like it. But the towels and pillow cases are dirty even when you get new ones. No standard electrical outlets, when asking for a converter, they stated you have to buy a new one in the morning. .- How would international customers know they have to bring electrical converter? .- I understand the place it not a 3* Hotel, nevertheless why towels and pillow cases are so dirty? Please rethink how tou can serve your customers better, thus I will refer friends and family to you. Next time I will go for an 3* Hotel for the same price. Thanks, Jean

By on May 26, 2018

5

a good place

Everyone

It was great, the room, I had everything in my room, which allowed me to economize, I cooked everything I wanted to eat.

By , from Haiti on Nov 12, 2017

3

okay not great

Everyone

Good location, pretty clean but could be cleaner. Some mold in the bathroom

By , from usa on Sep 20, 2017

4

confortable hotel in santiago downtown

Everyone

It is a good furnished apartment for short staying in downtown. It is very small, but it has every thing you need. well very well located in downtown, since Santiago's downtown is not the best neighborhood for staying in Santiago. but if you need to be or if you would like to be in downtown. this is the best location that you will find.

By , from Cordoba,AR on Sep 5, 2017

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