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Altura Suites

3.0 out of 5.0

Altura Suites

3.0 out of 5.0

Recent guest reviews

I stayed here for 90 days and i got very good support from Altura manager Jaime, He made sure that all my requirements are fulfilled. friendly reception staff. Great location and nice rooms. I recommend to stay here if you are looking for long stay.

very good place to stay in Santiago for the price. Right next to everything especially the supermarket. January is the hottest month and the place has no air-condition but an extra electric fan will do the job.

Modern and functional one room flat, perfect for a couple or two friends, in a nice and safe area full of restaurants, supermarket, coffe shops, pubs, pharnacies, museums, nightlife (not noisy at all) and only 100 m From metro station

An unpleasant reception, a lack of will to help, an old-fashioned, damaged and unkept housing. Dirty walls, dirty stores. A window can't be close; you can open it even if it is close. The reception don't respect your request. But... a central location.

Stayed two weeks at Altura Suites in Santiago. This is not a hotel room, but an efficiency apartment. It has a small kitchen and two bedrooms. Very well located in Santiago centro, only two to three blocks from some of the tourist attractions including Santa Lucia park and many,many restaurants. The grocery store is literally next door, very convenient. If you are looking for luxury, this is not it, but a reasonable priced, very secure, close to the metro and many other things. Mercado Central is within walking distance, a must see. The building was very clean and the staff friendly and helpful, they accommodated whatever needs I had. When my internet went out, they provided a hot spot. Does not have A/C ,but evenings are cool.

Perfect location, clean room, big bed and great facilities inside the room, tv, kitchen, freezer, nice view, The only downside was the internet, it hardly works for me, and when you're a travelling internet is very important

Stay away from Santiago Downtown. Someone got murdered in the building on the last night of my stay. 4 people got in the apartment building and killed a guy inside his apartment. this happened on Monday Dec 3, 2018 around 2am. One of the scariest nights of my life. if you have a chance to stay in Providencia, do it. stay away from Downtown Santiago, its getting very unsafe.

Accommodation had the bathroom and kitchen cabinets deteriorating, old and dirty, floor and walls all across the apartment, stained and dirty but the worse of all was the poor or inexixtent pest control management. Alive coackroaches brething and comming out of the cabiets in the bathroom and kitchen. Have never seen anything like it.informed the reception but no action taken. the location was good.

I love everything about staying there I choose it for a reason the reviews were good so I checked it myself and I love every bit of it so anyone planning a trip to Santiago Chile choose Altura Suites you will definitely love it.

Loved the location. Next to the grocery store and metro station. Walking distance to local sites to see. Staff very helpful, and always there. Helped with directions to attractions further away. Very friendly!!

Merced 562, 317 B Santiago Region Metropolitana

Hotel highlights

  • Free WiFi in rooms and public areas
  • Rooftop terrace
  • Laundry facilities

Located in Santiago Center, Altura Suites is adjacent to Basilica de la Merced and within a 5-minute drive of Santa Lucia Hill. This 20-room, 3-star apartment building has in-room conveniences like kitchens, sofa beds, and living rooms. Located centrally in Santiago, it's also close to Costanera Center and Plaza de Armas.


Each apartment is individually furnished and features a kitchen and space to spread out with a separate bedroom, a living room, and a dining area. Guests can expect to find free WiFi and 24-inch a TV with satellite channels. The Select Comfort bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a sofa bed, free local calls, and a safe.

Property features

At Altura Suites, guests have access to a rooftop terrace, free WiFi in public areas, and laundry facilities. Self parking is offered for USD 15.00 per night. Front-desk staff can assist with tours/tickets and luggage storage. This smoke-free apartment building also has a convenience store.

Room options

Triple Room

King 1 | Sleeps 3

Comfort Loft

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend this hotel

Total of 1309 reviews