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Soho Boutique Palacio de Pombo

3.0 star property

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Photo gallery for Soho Boutique Palacio de Pombo

A hotel entrance with a large glass facade, a signboard, and potted plants.
A grand hall with ornate columns, a chandelier, and a central table.
A grand staircase with marble steps and black railings, flanked by columns and potted plants.
A hotel entrance with a modern design, including a large chandelier, a reception desk, and statues flanking the entrance.
A room with a large window, a painting on the wall, and a small table with a vase.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
CALLE MARCELINO SANZ DE SAUTUOLA, 2, Santander, 39003
  • Place, Banco Santander
    ‪2 min walk‬
  • Place, Santander Cathedral
    ‪5 min walk‬
  • Place, Centro Botín
    ‪5 min walk‬
  • Airport, Santander (SDR)
    ‪11 min drive‬

Room options

View all photos for Double Room

A bedroom with a large bed, a sofa, a mirror, and a mural on the wall.

Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

A bedroom with a large bed, a textured wall, and a view of the room.

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with a round mirror, a white vanity table, a coffee maker, and toiletries.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A bedroom with a modern design, featuring a spiral staircase, a neatly made bed, and a large window with curtains.

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

A hotel room with a bed, a desk, a chair, a TV, and a window.

Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

View all photos for DOUBLE STANDARD

Minibar, in-room safe, desk, blackout drapes

DOUBLE STANDARD

  • Sleeps 2
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

About the neighborhood

Santander

Located in Santander City Centre within a short walk of Santander Ferry Terminal, Soho Boutique Palacio de Pombo is within 2 miles (3 km) of other popular sights such as El Sardinero Beach. The 64 rooms at this 3-star hotel include minibars, coffee makers, and travel cribs.

What's nearby

  • Banco Santander - 2 min walk - 0.1 miles
  • Plaza Porticada - 3 min walk - 0.2 miles
  • Santander Cathedral - 5 min walk - 0.3 miles
  • Centro Botín - 5 min walk - 0.3 miles
  • Mercado La Esperanza - 6 min walk - 0.4 miles

Getting around

  • Santander (YJL-Santander Train Station) - 11 min walk
  • Santander (SDR) - 19 min drive

Restaurants

  • ‪El Diluvio - ‬2 min walk
  • ‪La Casa del Indiano - ‬1 min walk
  • ‪Luzmela - ‬1 min walk
  • ‪Restaurante Cañadío - ‬3 min walk
  • ‪Café de Pombo - ‬2 min walk

About this property

Soho Boutique Palacio de Pombo

Soho Boutique Palacio de Pombo features free WiFi in public areas and a reception hall. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. This smoke-free hotel also has a communal living room.
Guests can stay connected with free WiFi. Minibars, coffee makers, and hair dryers are also available.

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  • Free WiFi
  • Restaurant
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8.6 out of 10, Excellent, 264 reviews
$183 nightly
The price is $202
Aug 31 - Sep 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 20
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Pet fee: EUR 10 per pet, per day plus EUR 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number No, MA-166143, 5127301VP3152E0017DK, country:ES|stateProvince:|city:santander|address1:CALLE MARCELINO SANZ DE SAUTUOLA, 2|address2:|postalCode:390, Spanish Commercial Registry, ES, Business, ES:B09843723

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Soho Palacio Pombo Santander
Soho Boutique Palacio de Pombo Hotel
Soho Boutique Palacio de Pombo Santander
Soho Boutique Palacio de Pombo Hotel Santander

Frequently asked questions

Is a free cancellation option available at Soho Boutique Palacio de Pombo ?

Soho Boutique Palacio de Pombo provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do around Soho Boutique Palacio de Pombo ?

This hotel is situated in Santander City Centre, just steps from Plaza de Canadio and Plaza Porticada, and within a short walk of Santander Ferry Terminal. You'll also find Centro Botín and Bay of Biscay less than a mile away.

Will I be able to park at Soho Boutique Palacio de Pombo ?

No, there isn't parking available at the hotel.

Does Soho Boutique Palacio de Pombo feature a casino?

No, Soho Boutique Palacio de Pombo doesn't have a casino.

Will I find an indoor pool at Soho Boutique Palacio de Pombo ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Soho Boutique Palacio de Pombo ?

Couples staying at this hotel will appreciate amenities like a minibar as well as a coffee shop/cafe and concierge services.

Are there hot tubs at Soho Boutique Palacio de Pombo ?

No, this hotel doesn't have a spa tub.

Does Soho Boutique Palacio de Pombo feature a restaurant that includes a breakfast menu?

Yes, Soho Boutique Palacio de Pombo serves buffet breakfast each morning for a surcharge from its cafe.

Will Soho Boutique Palacio de Pombo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Soho Boutique Palacio de Pombo for a fee of EUR 10 per pet, per day.

Are there connecting rooms at Soho Boutique Palacio de Pombo ?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Soho Boutique Palacio de Pombo ?

The closest major airport to Soho Boutique Palacio de Pombo is Santander (SDR), which is 4.9 mi away (19 minutes by car).

Can I book a room with a balcony at Soho Boutique Palacio de Pombo ?

No, there aren't any guestrooms at Soho Boutique Palacio de Pombo that offer a balcony.

Soho Boutique Palacio de Pombo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 54 reviews
Rating 8 - Good. 18 out of 54 reviews
Rating 6 - Okay. 3 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent standard of hotel for the price!
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location. Room with veranda balcony overlooking the street below
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
We needed to stay an extra night. We were given this at a very reasonable price. The room was good and the reception staff were always available and very pleasant
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good beds

Good beds
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lasse

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly staff

Vert friendly staff, helt with differens things and breakfast was very nice. Will stay there next time I am in Santander again.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. We had a corner room with three balconies which was lovely. Room was very large and comfortable. Staff were amazing. Only niggle was the breakfast - could get a better breakfast just across the road at the corner bar for a third of the price. But I would definitely stay at this hotel again.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in great hotel in santander

Great location dog friendly but don’t have bowls or beds Paid parking available nearby Stored our bikes for us
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, fantastic old building with a lot of character. Rooms are basic but it was very quiet and I had a great sleep. The staff were very polite and helpful.
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Astrid

Liked: Staff & service, room comfort
Shops nearby Breakfast good Inconvenient parking not included in tarrif
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean, friendly. Please consider having English language News channel
Stayed 10 nights in Jun 2025
Verified review

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santander weekend

Great location, easy parking but expensive, polite, not boutique in any way but nice hotel.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location

The hotel was nice . Lovely decor . The bed looked great but unfortunately it was not that comfortable. Great location for shops & restaurants.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room space
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

greig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property which looks brand newly renovated. Unfortunately there is a huge renovation project next door which means constant noise during the day but once this is sorted the location is ideal in the centre of a beautiful small city
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, really helpful reception on arrival, beautiful room and immaculate. Couldn’t fault. Would definitely recommend. Great location if you want to be in and amongst city life and have everything on your doorstep.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, room a little small
Stayed 1 night in Oct 2024
Verified review

8/10 Good

SUKHJIT

Liked: Staff & service
The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed. Great location.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Luis Rodriguez

Liked: Cleanliness
Disliked: Staff & service
Works around hotel make the stay just unbearable. Staff at check in counter were not helpful at all. Rude at times. And, this is not a 5 star hotel by any means, 4 at best.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
LOCATION IS PERFECT. BED SIZE VERY GOOD. PILLOWS HARD FOR MY TASTE. BEEN IN OTHER 4 STAR WITH SOFTER PILLOWS. LOVELY PROPERTY OVERALL. NEVERTHELESS FRONT DESK PERSONNEL NEED TO BE MORE RESPONSIVE TO CUSTOMER NEEDS. THEY ALSO NEED TO LAUGHT MORE, TOO SERIOUS. IN ALL HONESTY WE CAME FROM A E STRA HOTEL WHERE THE FRONT DESK GO OVERBOARD TO SATISFY CUSTOMER, THIS IS NOT THE CASE, SEEM THAT THEY CARE LESS. THEY APPEAR NOT KNOWLEDGABLE IN RESTAURANT RECOMMENDATIONS WHEN ASKED. BREAKFAST SERVICE IS MEDIOCRE, YOU HAVE TO GO AFTER THEM WHEN IT IS SUPPOSE TO BE THE OTHER WAY. ALSO THERE IS LACK OF OPTIONS. FRUIT ARE SCARCE. NO DOUBT NEEDS CUSTOMER SERVICE IMPROVEMENT.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Tarsha

Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is unbeatable, right in the city center. While there’s no parking, I expected this and rented a spot nearby. I traveled with my dog and enjoyed walking him in nearby garden areas. Breakfast was lovely, with a beautiful setting and friendly staff. The cleaning staff were also great—happy to clean while I walked my dog. However, our stay wasn’t perfect. A guest next door flooded their room, and we were woken early to check ours. While I understand the situation, I was disappointed by the lack of empathy from the staff. Despite the significant disruption—especially with our dog in the room—we were not offered any alternative arrangements, just a few towels placed down. The constant coming and going of police, maintenance, and cleaning staff made it even more stressful. Another issue arose when I asked reception to notify cleaning staff to tidy our room while I was out. Two hours later, they hadn’t been informed, and reception unfairly blamed the cleaners. The room was very small for the price, and the bed wasn’t up to four-star standards. Despite these issues, the exceptional location made up for a lot.
Verified review

10/10 Excellent

MARISSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precioso hotel, muy ubicado y un staff muy atentos a nuestras necesidades
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Luis Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

FABIOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente habitación y servicio
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Jorge Guajardo

Liked: Cleanliness, amenities
Aceptable.
Stayed 2 nights in May 2025