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Hotel Puerta Santander

3.0 star property

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Photo gallery for Hotel Puerta Santander

Daily continental breakfast (EUR 6.5 per person)
Shower, free toiletries, hair dryer, bidet
Reception
In-room safe, desk, soundproofing, iron/ironing board
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Calle Abilio Garcia Baron, 1, Santander, Cantabria, 39011
  • Place, Parque del Doctor Morales
    ‪19 min walk‬
  • Place, Marqués de Valdecilla University Hospital
    ‪3 min drive‬
  • Place, Iglesia de las Salesas Reales
    ‪3 min drive‬
  • Airport, Santander (SDR)
    ‪3 min drive‬

Room options

About the neighborhood

Santander

Hotel Puerta Santander places you within 2 miles (3 km) of Plaza Méjico and Marqués de Valdecilla University Hospital. This 103-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. Located centrally in Santander, it's connected to a shopping center and also close to Santander Ferry Terminal and Parque del Doctor Morales.

What's nearby

  • Parque del Doctor Morales - 19 min walk - 1.0 mile
  • Marqués de Valdecilla University Hospital - 3 min drive - 1.6 miles
  • Plaza Méjico - 3 min drive - 1.4 miles
  • Palacio de Riva-Herrera - 3 min drive - 1.6 miles
  • Iglesia de las Salesas Reales - 3 min drive - 1.8 miles

Getting around

  • Boo Station - 11 min drive
  • Santander (SDR) - 16 min drive

Restaurants

  • ‪Taten - ‬3 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Tacos - ‬11 min walk
  • ‪Cafetería de El Corte Inglés - ‬11 min walk
  • ‪Malache - ‬8 min walk

About this property

Hotel Puerta Santander

Guests of Hotel Puerta Santander enjoy access to free WiFi in public areas, a business center, and a meeting room. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a garden.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Safes, phones, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: EUR 6.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 6.5 per person
  • Rollaway bed fee: EUR 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

NH Santander Parayas
NH Santander Parayas Hotel
Parayas
Parayas Hotel
Hotel City Express Santander Parayas
Hotel City Express Parayas
City Express Santander Parayas
City Express Parayas
City Express Santander Parayas Hotel
Hotel City Express Santander Parayas
City Express Santander Parayas Santander
City Express Santander Parayas Hotel Santander

Frequently asked questions

Is a free cancellation option available at Hotel Puerta Santander?

Hotel Puerta Santander provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Puerta Santander?

This hotel is located in Santander, close to Santander Ferry Terminal and Cabarceno Natural Park. You'll also find Bay of Biscay and Centro Botín within a short drive.

Will I be able to park at Hotel Puerta Santander?

Yes, self parking and long-term parking are offered for free at the hotel.

Does Hotel Puerta Santander include a casino at the property?

No, Hotel Puerta Santander doesn't have a casino.

Will I find an indoor pool at Hotel Puerta Santander?

No, there is no indoor pool at this hotel.

Is Hotel Puerta Santander a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include garden views.

Does Hotel Puerta Santander have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Puerta Santander have a restaurant that serves breakfast?

Yes, Hotel Puerta Santander serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Puerta Santander allow pets to stay free of charge?

No, pets aren't allowed at Hotel Puerta Santander.

Does Hotel Puerta Santander have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Puerta Santander?

The closest major airport to Hotel Puerta Santander is Santander (SDR), which is 2.3 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hotel Puerta Santander?

No, at Hotel Puerta Santander, there aren't any guestrooms that list a balcony.

Hotel Puerta Santander Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 68 out of 260 reviews
Rating 8 - Good. 94 out of 260 reviews
Rating 6 - Okay. 63 out of 260 reviews
Rating 4 - Poor. 19 out of 260 reviews
Rating 2 - Terrible. 16 out of 260 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Baldomero

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets filthy, smelled really, unfriendly staff, horrible experience.
Stayed 3 nights in Oct 2022

2/10 Terrible

Roberto

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Best was the receptionist, worst dirty room plus area industrial
Stayed 2 nights in Sep 2022

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnighter

Rooms very comfortable. Restaurants within 10 mins walk. Very handy for the ferry
Stayed 1 night in Sep 2022

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

JOSE

Stayed 1 night in Jul 2022

2/10 Terrible

Francisco José

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No habia agua caliente. tuve que ducharme con agua fria
Stayed 1 night in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2022

4/10 Poor

Luis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It is not really a city express It is a domus hotel son it is not the same. I reserved because you sell it to me as a really city express. The worst was when we had to change room Because of bedbugs ☹️☹️😒 it is well located and good if you need a parking place Th other room worhout issues
Stayed 1 night in May 2022

4/10 Poor

peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Water leaks from roof , damp wall under window , drought from under window, hallway carpet stained . Only one sheet on bed .
Stayed 1 night in Dec 2021

8/10 Good

John

Stayed 1 night in Oct 2021

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks

It’s was a sad horror stay but very helpful staff and the room was nice and clean
Stayed 3 nights in Oct 2021

6/10 Okay

Maria D

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Hotel was pretty far from downtown on a industrial park to start. Carpet at the hallways was old and dirty, room was not cleaned everyday as was advertised. Overall I was not happy there.
Stayed 3 nights in Sep 2021

10/10 Excellent

Valentina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Easy access to public transportation
Stayed 1 night in Sep 2021

6/10 Okay

Arthur John

Traveled with partner
Liked: Staff & service
Handy for the airport
Stayed 1 night in Sep 2021

8/10 Good

John

Stayed 1 night in Sep 2021

6/10 Okay

Roberto Jose, San Jose

Liked: Staff & service
Disliked: Cleanliness
The bathroom was dirty, full of hair on the floors.!
Stayed 1 night in Aug 2021

6/10 Okay

NATHALIE

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The only thing around is a Corte ingles at about 10 mins walk. Hotel although clean is quite old and a bit tatty inside
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Its okey for a hurry for one night its more for business than leisure
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok place. Easy in, easy out
Stayed 1 night in May 2021

8/10 Good

Mrs Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A safe, easy to find hotel in Santander.

This was a good overnight stay. Being British we did miss not having a hot breakfast but the Continental breakfast was well provided.
Stayed 1 night in Dec 2019

6/10 Okay

Carmen

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and the room was clean. Hotel quite far from Santander centre so you'll need to take a taxi to get there - or the airport as it's in an industrial area. We did have an issue with cigarette smoke coming through from next room though.
Stayed 1 night in Nov 2019

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be careful here

We were very pleased with the room and staff but we parked our motorhome in the car park as discretely as possible, sadly it was broken into over night. We asked about the CCTV cameras that were evident in the car park and whether there would be images that would help us find the offenders but reception told us the cameras didn't work. So my advice to anyone staying there is be sure to take all your valuables into the hotel with you. There were always a lot of young men hanging around in the area. We saw several and we were only there 18 hours.
Stayed 1 night in Oct 2019

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near the airport

It is in an industrial park area, need to take a bus into town for nearly everything
Stayed 1 night in Jul 2019

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