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Hotel Puerta Santander

3.0 star property

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Photo gallery for Hotel Puerta Santander

Daily continental breakfast for a fee
Lobby sitting area
Shower, free toiletries, hair dryer, bidet
Front of property
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Calle Abilio Garcia Baron, 1, Santander, Cantabria, 39011
  • Place, La Marga Park
    ‪19 min walk‬
  • Place, Plaza Méjico
    ‪3 min drive‬
  • Place, Marqués de Valdecilla University Hospital
    ‪3 min drive‬
  • Airport, Santander (SDR)
    ‪4 min drive‬

Room options

About the neighborhood

Santander

Located within a mile (2 km) of La Marga Park, Hotel Puerta Santander is within 2 miles (3 km) of Plaza Méjico. This 103-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. Located centrally in Santander, it's connected to a shopping center and also close to Santander Ferry Terminal and Marqués de Valdecilla University Hospital.

What's nearby

  • La Marga Park - 19 min walk - 1.0 mile
  • Parque del Doctor Morales - 3 min drive - 1.1 miles
  • Plaza Méjico - 3 min drive - 1.4 miles
  • Marqués de Valdecilla University Hospital - 3 min drive - 1.4 miles
  • Iglesia de las Salesas Reales - 3 min drive - 1.6 miles

Getting around

  • Boo Station - 11 min drive
  • Santander (SDR) - 16 min drive

Restaurants

  • ‪Taten - ‬3 min drive
  • ‪Tacos - ‬11 min walk
  • ‪Cafetería de El Corte Inglés - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Hotel Puerta Santander

Guests of Hotel Puerta Santander enjoy access to free WiFi in public areas, a business center, and a meeting room. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Safes, phones, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: EUR 6.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 6.5 per person
  • Rollaway bed fee: EUR 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

NH Santander Parayas
NH Santander Parayas Hotel
Parayas
Parayas Hotel
Hotel City Express Santander Parayas
Hotel City Express Parayas
City Express Santander Parayas
City Express Parayas
City Express Santander Parayas Hotel
Hotel City Express Santander Parayas
City Express Santander Parayas Santander
City Express Santander Parayas Hotel Santander

Frequently asked questions

Is a free cancellation option available at Hotel Puerta Santander?

Hotel Puerta Santander provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Puerta Santander?

This hotel is located in Santander within a short 19-minute walk of La Marga Park. You'll also find Santander Ferry Terminal and Bay of Biscay within a short drive.

Is parking available on site at Hotel Puerta Santander?

Yes, extended and self parking are offered for free at the hotel.

Does Hotel Puerta Santander include a casino at the property?

No, Hotel Puerta Santander doesn't have a casino.

Will I find an indoor pool at Hotel Puerta Santander?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Puerta Santander?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a city view.

Does Hotel Puerta Santander have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Puerta Santander have a restaurant that serves breakfast?

Yes, Hotel Puerta Santander serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Puerta Santander allow pets to stay free of charge?

No, pets aren't allowed at Hotel Puerta Santander.

Does Hotel Puerta Santander have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Puerta Santander?

The closest major airport to Hotel Puerta Santander is Santander (SDR), which is 2.3 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Hotel Puerta Santander?

No, there aren't any guestrooms with balconies at Hotel Puerta Santander.

Hotel Puerta Santander Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 68 out of 260 reviews
Rating 8 - Good. 94 out of 260 reviews
Rating 6 - Okay. 63 out of 260 reviews
Rating 4 - Poor. 19 out of 260 reviews
Rating 2 - Terrible. 16 out of 260 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnighter

Rooms very comfortable. Restaurants within 10 mins walk. Very handy for the ferry
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Roberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Best was the receptionist, worst dirty room plus area industrial
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Michel

Liked: Staff & service, room comfort

Correst

RAS . Simplement correct.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Baldomero

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets filthy, smelled really, unfriendly staff, horrible experience.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Javier Higinio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

maxim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PEOR HOTEL EN MUCHOS AÑOS

Peor hotel que he estado en muchos años , moqueta llena de manchas gigantes por todas las instalaciones , techos rotos colgando , humedades en las paredes , camas antiguas y almohadas de otra decada. Suciedad y pelos en la habitacion. Nunca recomendaria este hotel. Cobrando 100 euros la noche no se como tienen el hotel de esta forma.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Victor

Liked: Staff & service, amenities
El personal me encanto Los pasillos del hotel no me gustaron estaban un poco abandonados o en obras
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Francisco José

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No habia agua caliente. tuve que ducharme con agua fria
Stayed 1 night in May 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2022
Verified

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness
It is not really a city express It is a domus hotel son it is not the same. I reserved because you sell it to me as a really city express. The worst was when we had to change room Because of bedbugs ☹️☹️😒 it is well located and good if you need a parking place Th other room worhout issues
Stayed 1 night in May 2022
Verified

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer und Bad sehr gross und perfekt eingerichtet.
Stayed 1 night in Feb 2022
Verified

4/10 Poor

AFONSO

Liked: Cleanliness
Disliked: Amenities
Buna limpiza No tienen capacidad para calentar todas las habitaciones, pasamos muchisimo frió, tuvimos que pedir mantas y aún así hacía frío.
Stayed 1 night in Feb 2022
Verified

4/10 Poor

peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Water leaks from roof , damp wall under window , drought from under window, hallway carpet stained . Only one sheet on bed .
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks

It’s was a sad horror stay but very helpful staff and the room was nice and clean
Stayed 3 nights in Oct 2021
Verified

6/10 Okay

Maria D

Disliked: Cleanliness, property conditions & facilities
Hotel was pretty far from downtown on a industrial park to start. Carpet at the hallways was old and dirty, room was not cleaned everyday as was advertised. Overall I was not happy there.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buono

buono, lo consiglio
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Easy access to public transportation
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

MME MYRIAME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Arthur John

Liked: Staff & service
Handy for the airport
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel.

Todo muy bien. Amabilidad, cuarto amplio y muy atentos todos. Esta ceca de un centro comercial
Stayed 1 night in Sep 2021
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Super contento

Desde el momento de llegada hasta el momento de salida las atenciones fueron espectaculares, gracias a su asistende en el front desk y y en el area de desayuno, las atencion fuè siempre con una sonrisa. Le agradezco a Josè antonio que siempre estuvo atento a nosotros y nos atendia a cada peticion nuestra. Un personal muy servicial, Dios permita que lo asciendan a gerente general, creo que cada hotel necesita de alguien asî. Gracias Jose. El estacionamiento completamente gratis y todo muy cèntrico a tiendas y puestos de gasolina que hasta caminando se puede ir.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Roberto Jose

Liked: Staff & service
Disliked: Cleanliness
The bathroom was dirty, full of hair on the floors.!
Stayed 1 night in Aug 2021
Verified

6/10 Okay

NATHALIE

Liked: Cleanliness, property conditions & facilities
The only thing around is a Corte ingles at about 10 mins walk. Hotel although clean is quite old and a bit tatty inside
Stayed 1 night in Aug 2021
Verified

8/10 Good

Nuria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo

Hotel situado en las afueras con parquing gratis dentro del hotel. Es práctico para moverte por la zona y al terminar el dia ir al hotel a dormir.
Stayed 2 nights in Aug 2021

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