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Hotel Palmarena Plaza

Property class: 3.5

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Photo gallery for Hotel Palmarena Plaza

A hotel with a swimming pool, outdoor seating, and palm trees.
A hotel lobby with a checkered floor, a reception desk, seating area, and a balcony with plants.
A hotel with a yellow facade, balconies, and a palm tree.
A hotel room with four single beds, each with a teal bedspread and pillows, a wooden headboard, a bedside table with a lamp, and a window with curtains.
A lobby with a checkered floor, large windows, and a seating area with a coffee table and chairs.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 19 No. 1B-63, Rodadero, Santa Marta, 470006
  • Place, Arrecife Shopping Center
    ‪9 min walk‬
  • Place, Mundo Marino Aquarium
    ‪10 min walk‬
  • Place, Rodadero Beach
    ‪8 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪19 min drive‬

Room options

View all photos for Double Room, 1 Bedroom

A hotel room with a bed, a desk, a chair, a small refrigerator, and a balcony with a view of greenery.

Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

A hotel room with three beds, each with a blue bedspread and white linens. There is an air conditioning unit on the wall and a window with curtains.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

A hotel room with four single beds, each with a teal bedspread and pillows, a wooden headboard, a bedside table with a lamp, and a window with curtains.

Family Room

  • 1 bedroom
  • Sleeps 6
  • 5 Twin Beds OR 1 Double Bed and 4 Twin Beds

View all photos for Double Room, 1 Bedroom

A bed with a black frame, white bedding, and orange pillows.

Double Room, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Santa Marta

Located in El Rodadero, Hotel Palmarena Plaza is a leisurely stroll from sights such as Arrecife Shopping Center and Mundo Marino Aquarium. This 32-room, 3.5-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi. Located centrally in Santa Marta, it's connected to the convention center and also close to Rodadero Beach and Cape Turtle Beach.

What's nearby

  • Arrecife Shopping Center - 9 min walk - 0.5 miles
  • Mundo Marino Aquarium - 10 min walk - 0.6 miles
  • Rodadero Beach - 8 min drive - 1.9 miles
  • Bello Horizonte Beach - 13 min drive - 4.9 miles
  • Santa Marta Beach - 19 min drive - 5.3 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 16 min drive

Restaurants

  • ‪Ita’si - ‬13 min walk
  • ‪Frisby - ‬10 min walk
  • ‪Juan Valdez Café - ‬10 min walk
  • ‪El punto marino - ‬12 min walk
  • ‪Cafe Caribe - ‬10 min walk

About this property

Hotel Palmarena Plaza

Guests staying at Hotel Palmarena Plaza enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include meeting rooms, a conference center, and a business center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Minibars and free toiletries are other standard amenities.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bumaye

Things to do

  • 2 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 on-site accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Pool access ramp on site
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids, 4 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • Resort fee: COP 6000.00 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 7:00 PM.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Santa Marta
Palmarena
Palmarena Santa Marta
Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel
Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel Santa Marta

Frequently asked questions

Is a free cancellation option available at Hotel Palmarena Plaza?

Hotel Palmarena Plaza provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Palmarena Plaza?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Palmarena Plaza on Oct 30, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Palmarena Plaza?

This hotel is situated in El Rodadero within a short 11-minute walk of Mundo Marino Aquarium and also 10 minutes on foot from Arrecife Shopping Center. You'll also find Rodadero Beach and Zazue within a short drive.

Does Hotel Palmarena Plaza have a casino on the premises?

No, Hotel Palmarena Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Palmarena Plaza?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

Does Hotel Palmarena Plaza feature a restaurant that includes a breakfast menu?

Yes, Hotel Palmarena Plaza serves free continental breakfast at Bumaye each morning.

Will Hotel Palmarena Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Palmarena Plaza.

How close is the airport from Hotel Palmarena Plaza?

The closest major airport to Hotel Palmarena Plaza is Santa Marta (SMR-Simon Bolivar), which is 6.3 mi away (16 minutes by car).

Hotel Palmarena Plaza Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 6 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Amenities
Needs updating
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super outdated! Not worth it! Misleading photos!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todo!!!!
Stayed 4 nights in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
El wifi en el hotel no funciona y cuando pides ayuda simplemente no hacen nada. Es la segunda vez que me quedo en el hotel y pasa lo mismo. El desayuno aparte es absolutamente feo
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en familia

Excelente atención bonitas instalaciones pero antiguas, muy limpio, excelente precio, la comida excelente regresaría sin duda
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo normal
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Vieja, fea y con muchas condiciones para una prioridad tan fea.
Stayed 4 nights in May 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Hotel comodo

Estuvimos tranquilos y disfrutamos de la piscina
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Dålig wifi och ingen hiss. Kallvatten i dålig dusch. Katastrofal service.
Verified review

6/10 Okay

Room for improvement

The hotel stay was decent, but not great or outstanding. It provided basic comforts but expected a little more. The WiFi connection was horrible and pretty much inexistent which was frustrating. The surrounding are was nice and close to the beach.
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Palmarena

No hot water, hard to get Internet and the hotel is in Rodadero and not Santa Marta. We had a suite with 3 single beds and another room with a queen bed plus a living room with tv and couches. The bedrooms were air conditioned but the living room was not. There is also no elevator but the porter will take your luggage upstairs. Pool was ok. It's not on the beach but the public beach is a block away. Decent breakfast. Service people were very nice and we managed ok but overpriced for the amenities. Getting the kids clean without hot water was not easy. There is a modern air conditioned mall close by about 10 min walk (top notch by any country's standards) and plenty of local restaurants, 24 hr drug stores and at least 3 supermarkets. Overall we felt safe in the neighbourhood at all hours.
Verified review

10/10 Excellent

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Staff & service
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Stayed 1 night in Feb 2022