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Hotel Palmarena Plaza

3.5 star property

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Photo gallery for Hotel Palmarena Plaza

Front of property
Family Room | Minibar, free WiFi, bed sheets
Lobby sitting area
Front of property
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 19 No. 1B-63, Rodadero, Santa Marta, 470006
  • Place, Arrecife Shopping Center
    ‪9 min walk‬
  • Place, Mundo Marino Aquarium
    ‪10 min walk‬
  • Place, Nabusimake
    ‪14 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪19 min drive‬

Room options

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | Minibar, free WiFi, bed sheets

Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, free WiFi, bed sheets

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room | Minibar, free WiFi, bed sheets

Family Room

  • Sleeps 6
  • 5 Twin Beds OR 1 Double Bed and 4 Twin Beds

View all photos for Double Room, 1 Bedroom

Minibar, free WiFi, bed sheets

Double Room, 1 Bedroom

  • Sleeps 2

View all photos for Triple Room

Minibar, free WiFi, bed sheets

Triple Room

  • Sleeps 3

View all photos for Family Room

Minibar, free WiFi, bed sheets

Family Room

  • Sleeps 6

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About the neighborhood

Santa Marta

Located in El Rodadero, Hotel Palmarena Plaza is a leisurely stroll from sights such as Arrecife Shopping Center and Mundo Marino Aquarium. This 32-room, 3.5-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Arrecife Shopping Center - 9 min walk - 0.5 miles
  • Mundo Marino Aquarium - 10 min walk - 0.6 miles
  • Nabusimake - 14 min walk - 0.8 miles
  • Rodadero Beach - 8 min drive - 1.9 miles
  • Parque de los Novios - 19 min drive - 5.3 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 16 min drive

Restaurants

  • ‪La Cuchara De Palo - ‬5 min walk
  • ‪Cafe Caribe - ‬10 min walk
  • ‪Ita’si - ‬13 min walk
  • ‪Juan Valdez Café - ‬10 min walk
  • ‪El Vómito - ‬4 min walk

About this property

Hotel Palmarena Plaza

Guests staying at Hotel Palmarena Plaza enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this family-friendly hotel include meeting rooms, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 32-inch TVs with cable channels. Minibars and free toiletries are other standard amenities.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bumaye

Things to do

  • 2 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids, 4 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • Resort fee: COP 6000.00 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 7:00 PM.
  • Long-term renters welcome.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Santa Marta
Palmarena
Palmarena Santa Marta
Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel
Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel Santa Marta

Frequently asked questions

Is a free cancellation option available at Hotel Palmarena Plaza?

Hotel Palmarena Plaza provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Palmarena Plaza?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Palmarena Plaza on May 17, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Palmarena Plaza?

This hotel is situated in El Rodadero within a short 10-minute walk of Arrecife Shopping Center and also 11 minutes on foot from Mundo Marino Aquarium. You'll also find Rodadero Beach and Zazue within a short drive.

Will I be able to park at Hotel Palmarena Plaza?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hotel Palmarena Plaza have a casino on the premises?

No, Hotel Palmarena Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Palmarena Plaza?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

Is Hotel Palmarena Plaza a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a bar/lounge.

Does Hotel Palmarena Plaza have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Palmarena Plaza feature a restaurant that includes a breakfast menu?

Yes, Hotel Palmarena Plaza serves free continental breakfast at Bumaye each morning.

Will Hotel Palmarena Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Palmarena Plaza.

Does Hotel Palmarena Plaza have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Palmarena Plaza?

The closest major airport to Hotel Palmarena Plaza is Santa Marta (SMR-Simon Bolivar), which is 6.3 mi away (16 minutes by car).

Can I book a room with a balcony at Hotel Palmarena Plaza?

No, you won't find guestrooms with balconies at Hotel Palmarena Plaza.

Hotel Palmarena Plaza Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 6 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

randy

Stayed 1 night in Oct 2025

10/10 Excellent

German

Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Amenities
Needs updating
Stayed 2 nights in Mar 2025

2/10 Terrible

CARLOS, Bronx

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super outdated! Not worth it! Misleading photos!
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo

Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

diana

Business traveler
Disliked: Staff & service, property conditions & facilities
Vieja, fea y con muchas condiciones para una prioridad tan fea.
Stayed 4 nights in May 2023

6/10 Okay

Cesar, New York City

Room for improvement

The hotel stay was decent, but not great or outstanding. It provided basic comforts but expected a little more. The WiFi connection was horrible and pretty much inexistent which was frustrating. The surrounding are was nice and close to the beach.

4/10 Poor

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Palmarena

No hot water, hard to get Internet and the hotel is in Rodadero and not Santa Marta. We had a suite with 3 single beds and another room with a queen bed plus a living room with tv and couches. The bedrooms were air conditioned but the living room was not. There is also no elevator but the porter will take your luggage upstairs. Pool was ok. It's not on the beach but the public beach is a block away. Decent breakfast. Service people were very nice and we managed ok but overpriced for the amenities. Getting the kids clean without hot water was not easy. There is a modern air conditioned mall close by about 10 min walk (top notch by any country's standards) and plenty of local restaurants, 24 hr drug stores and at least 3 supermarkets. Overall we felt safe in the neighbourhood at all hours.

10/10 Excellent

lucelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todo!!!!
Stayed 4 nights in Aug 2025

4/10 Poor

Jesus David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
El wifi en el hotel no funciona y cuando pides ayuda simplemente no hacen nada. Es la segunda vez que me quedo en el hotel y pasa lo mismo. El desayuno aparte es absolutamente feo
Stayed 1 night in Apr 2025

10/10 Excellent

Bianis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en familia

Excelente atención bonitas instalaciones pero antiguas, muy limpio, excelente precio, la comida excelente regresaría sin duda
Stayed 1 night in Apr 2025

8/10 Good

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo normal
Stayed 2 nights in Aug 2024

4/10 Poor

David

Stayed 1 night in Feb 2022

4/10 Poor

Pablo

Disliked: Cleanliness, property conditions & facilities

Hotel comodo

Estuvimos tranquilos y disfrutamos de la piscina

4/10 Poor

Stefan

Disliked: Staff & service, property conditions & facilities
Dålig wifi och ingen hiss. Kallvatten i dålig dusch. Katastrofal service.

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