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La Isla Huatulco

3.0 star property

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Photo gallery for La Isla Huatulco

An outdoor dining area with thatched roofs and white columns, overlooking the sea.
A swimming pool with lounge chairs and umbrellas, surrounded by a building with multiple floors and balconies.
A table set for two with a red and white tablecloth, overlooking a coastal area with a view of the sea and a building on a cliff.
Exterior
A reception desk with a wooden panel design and the name "LA ISLA HUATULCO" on the wall.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Blvd Benito Juarez Mza 3 Lote 4 Bahias, De Huatulco, Santa María Huatulco, OAX, 70989
  • Place, Santa Cruz Bay
    ‪12 min walk‬
  • Place, Playa Santa Cruz
    ‪13 min walk‬
  • Place, El Zócalo
    ‪7 min drive‬
  • Airport, Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (La Isla)

A hotel room with a large bed, two bedside tables, a wall-mounted phone, and a curtain.

Standard Room, 1 King Bed (La Isla)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds (La Isla)

A hotel room with two beds, a sofa, a desk, and a TV.

Standard Double Room, 2 Double Beds (La Isla)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Santa María Huatulco

Located in Santa Cruz, La Isla Huatulco is a leisurely stroll from sights such as Santa Cruz Bay and Playa Santa Cruz. This 90-room, 3-star hotel has conveniences like a private beach, an outdoor pool, and an indoor pool.

What's nearby

  • Santa Cruz Bay - 12 min walk - 0.6 miles
  • Playa Santa Cruz - 13 min walk - 0.7 miles
  • Chahue Bay - 5 min drive - 1.4 miles
  • Chahue Beach - 5 min drive - 1.4 miles
  • El Zócalo - 7 min drive - 2.1 miles

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 24 min drive

Restaurants

  • ‪Ve el Mar - ‬13 min walk
  • ‪Restaurante Tangolunda - ‬5 min walk
  • ‪Niko's - ‬5 min walk
  • ‪La Terraza - ‬4 min walk
  • ‪mercado organico Santa Cruz - ‬10 min walk

About this property

La Isla Huatulco

La Isla Huatulco features an indoor pool, an outdoor pool, and a children's pool. You can take advantage of onsite parking for a fee, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach hotel include a gym, free WiFi in public areas, and meeting rooms.
32-inch LCD TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, laptop-compatible safes, and phones. Housekeeping is available once per stay.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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$164 nightly
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Aug 31 - Sep 1
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 150 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • La Isla Snack Bar
  • Latitud 15

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,249 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 150 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-6 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

La Isla Huatulco
Isla Huatulco Beach Club Santa María Huatulco
Isla Huatulco ta ía Huatulco
La Isla Huatulco Hotel
La Isla Huatulco Beach Club
La Isla Huatulco Hotel Beach Club
La Isla Huatulco Santa María Huatulco
La Isla Huatulco Hotel Santa María Huatulco

Frequently asked questions

Are free cancellation options available at La Isla Huatulco?

La Isla Huatulco provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see close to La Isla Huatulco?

This hotel is situated in Santa Cruz within a short 11-minute walk of Santa Cruz Bay and also 14 minutes on foot from Playa Santa Cruz. You'll also find Huatulco National Park and La Entrega Beach within a short drive.

Will I be able to park at La Isla Huatulco?

Yes, parking is available for a surcharge. Wheelchair-accessible parking is also available for guests.

Does La Isla Huatulco feature a casino at the property?

No, La Isla Huatulco doesn't have a casino.

Will I find an indoor pool at La Isla Huatulco?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at La Isla Huatulco?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an outdoor pool, and a poolside bar.

Does La Isla Huatulco have a hot tub?

No, there isn't a spa tub at this hotel.

Does La Isla Huatulco have a restaurant that serves breakfast?

Yes, La Isla Huatulco has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will La Isla Huatulco allow pets to stay free of charge?

No, pets aren't allowed at La Isla Huatulco.

Does La Isla Huatulco have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from La Isla Huatulco?

The closest major airport to La Isla Huatulco is Bahias de Huatulco Intl. Airport (HUX), which is 11.2 mi away (24 minutes by car).

Can I book a room with a balcony at La Isla Huatulco?

Yes, every guestroom at La Isla Huatulco comes with a balcony and some offer pool views.

Does La Isla Huatulco host weddings?

If wedding bells are in your future, take advantage of the wedding venue at La Isla Huatulco.

La Isla Huatulco Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 66 out of 375 reviews
Rating 8 - Good. 145 out of 375 reviews
Rating 6 - Okay. 92 out of 375 reviews
Rating 4 - Poor. 42 out of 375 reviews
Rating 2 - Terrible. 30 out of 375 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Esperanza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service on my checkin, very bad organization. No towels on the bathroom, no hot water on the shower, i called reception 4 times for get tv and A/C control remote. The breakfast was included but take the people to another place because no restaurant,i n the hotel i was waiting almost 45 minutes for have breakfast.
Stayed 4 nights in Dec 2021
Verified review

2/10 Terrible

Rosa Elena

Disliked: Staff & service, amenities, property conditions & facilities
No coincide lo que ofrecen, con lo que en realidad es. La oublicidad es engañosa. La comida del desayuno estaba podrida. No había toallas en el hotel. Nunca supimos quién es el gerente. La cocina y comedor estaban sucios. El sevicio fue pesimo en la cena navideña y en el desayuno. No cuentan ni ckn bebidas, ni cln hielos.
Stayed 3 nights in Dec 2021
Verified review

2/10 Terrible

Octavio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo

Mal. Pará empezar la cama no estaba limpia, había pepel sanitario entre las sabanas, me dieron una jerga de taete, me salió un pelo en las enchiladas. Te revisan como si fueras criminal al dejar el cuarto. Te rometen cosas que no es verdad. Las instalaciones son muy incómodas
Stayed 3 nights in Aug 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
En realidad por la situación actual, el hotel estaba completamente solo y sin servicios de alimentos. es una pena por que las instalaciones se están deteriorando por el poco uso, y es altamente probable que por el poco mantenimiento.
Stayed 3 nights in Jun 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Maranatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bastante bonito, la comida muy rica, excelente servicio de la señora de las quesadillas, lo unico que me desgasto un poco fue el servicio de la recepcion.
Stayed 4 nights in Aug 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The murals painted throughout the exterior are beautiful, but the lack of attention to detail really took away from the experience. Towels, linens, and dishes in the breakfast room were all worn out, and things were clean on the surface but not well kept. We had mold behind the sink in our room, and one of our mattresses collapsed into the bed frame, which was very dirty underneath (and we had to fix it, we called the front desk but nobody ever came to help). The pool was fairly clean, but there were weeds growing up through the pavement cracks and the lounge chairs were very worn out. Also the area around the pool had not been swept in quite awhile - debris on our first day was still there a week later. There was one empty hot tub that was totally exposed with no caution sign, probably at least 4 feet deep, a potential hazard for kids and adults alike since it was right next to a walkway. Staff were not especially friendly, and just did the bare minimum. Food was expensive for the quality, and the location of the hotel is not ideal either. Next time we visit Huatulco, we will select a different hotel.
Stayed 6 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, Salvo el agua caliente de la regadera. A veces salía muy caliente por un momento y se enfriaba, en otras ocasiones no salía caliente.
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones en mal estado, olvido del personal em dar instrucciones de uso de alberca solo hasta las 8pm en playa. No habia toallas en la habitacion, no servia llave de entrada a habitacion, no servia lavabo.etc etc
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los desayunos en el buffet, no estaban del todo bien.. les falta sabor .. de ahi en fuera todo bien
Stayed 4 nights in Feb 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO

Pésimo, esta lleno de cucarachas, el gerente jamas se digno a atenderme, querían fumigar mi habitación y que me quedara en la misma jamas subieron a fumigar , no me ayudaron, tuve que pagar otro hotel no hicieron devolución de mi dinero pésimo servicio pésimo hotel jamas regresaría, no deverian promocionarlo en Hoteles.com pues ustedes son los que quedan mal, ademas que los demás hoteles saben que Isla huatulco tiene problemas de cucarachas
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

David

Liked: Cleanliness

Could be better

It was ok
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos parecio que las toallas de baño se ocupan renovar las instalaciones muy limpias y personal muy amable
Stayed 7 nights in Jan 2019
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es bueno el hotel, solo cuando está a toda su capacidad, no mantiene la alta calidad.
Stayed 4 nights in Jan 2019
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena eleccion

Buena estancia... lo elegimos para pasar nuestras vacaciones, la relación comodidad precio es buena a demás está muy bien ubicado
Stayed 3 nights in Dec 2018
Verified review

4/10 Poor

Erick

Cuando llegue al hotel no tenían registrada mi reservación.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Huatulco es excelente, todo queda super cerca. Si hacen reservaciones háganlo directamente en el hotel, si lo hacen por Expedia sale muy maluco nosotros lo hicimos y las reservaciones las hicieron mal y en el hotel tuvimos algunos contratiempos
Stayed 4 nights in Dec 2018
Verified review

4/10 Poor

Nadisva

Liked: Cleanliness, room comfort
Disliked: Staff & service
Cuando llegué a recepción para que me asignaran mi habitación, había mucha gente y sólo había UN joven que no se daba a basto. La puerta de la habitación nunca abrió, personal de mantenimiento acudió a auxiliarme para abrir y no pudieron, les falta mantenimiento. Regrese a recepción para que me cambiaran de habitación, me dieron otra con el número de camas equivocada. Por tercera vez me asignaron un cuarto que finalmente fue el definitivo. Tardé una hora en poder instalarme en mi habitación.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A mi esposa e hija las tuvieron que cambiar de habitación por cucarachas en la habitación, es terrible esta situación.... Yo creo no volveré a ese hotel 🏩
Stayed 3 nights in Dec 2018
Verified review

2/10 Terrible

carol

Disliked: Property conditions & facilities
Este hotel se encuentra remodelando la piscina motivo por el que cancele mi estancia dejándome con la incomodidad de buscar hotel en ese momento afortunadamente mi visita fue en temporada baja así que encontré alojamiento aun así mala experiencia que no me gustaría pasara alguien mas.
Stayed 1 night in Nov 2018
Verified review

4/10 Poor

Maie

Disliked: Cleanliness, property conditions & facilities
Llegar y que la piscina esté en mantenimiento si. Que te infirmen antes de la reserva es pesimo, las instalaciones del club de playa y el hotel en general descuidadas
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
no tenias las instalaciones que ofrecían y una pésima actitud de los de recepción
Stayed 4 nights in Nov 2018
Verified review

2/10 Terrible

GERMAN

Disliked: Staff & service, property conditions & facilities
desde la llegada mala atencion, el hotel en remodelacion, no tenia alberca, tenian casi 60 personas en espera y todos quejandose del servicio, tenias que esperar a que dieran las 3 pm que es la hora de entrada aunque el hotel estaba vacio, el gerente pasaba y no daba la cara ante los problemas y si cambiaban de hotel del mismo grupo te cobraban casi 4000 pesos mas, pedias una opcion de cambiarte de ropa por el calor y el viaje y te mandaban al baño en la taza de wc te mandaban a cambiar y pesima limpieza los baños, la comida.... es la mas pesima que probado en mis viajes, no lo recomendaria a nadie ni regresar al hotel, HUATULCO tiene un 10 de servicio y atencion de todos los lugares.
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel no había fundas en las almohadas. Las toallas tardaban en llegar a la habitación.
Stayed 3 nights in Nov 2018
Verified review

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty place The Swimming pool was empty Poorly designed sink leaked water on to the floor
Stayed 7 nights in Nov 2018