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Recent guest reviews

Kaycee was a great at the front desk during check in. Very comfy and terrific location.

I didn’t receive an itemized bill at checkout and am awaiting a reply from the hotel

I reserved a deluxe king room with a pool view. When we checked into our room, I learned the room did not have a pool view. The front desk blamed it on booking with a 3rd party site like Orbitz. They did however comp us for the overnight parking fees. Overall, the stay was great, but I am still disappointed about not getting the pool view since this was our anniversary.

It was pet friendly. Our room was close to an exit, so we could walk our pup easily. Covid restrictions limited any amenities. No coffee in the lobby. No house keeping. It was fine though. Close to the center of Santa Fe. Overall, I would stay again. We really liked it.

It was close to downtown, so that was nice and convenient. Didn’t disclose that you has to pay to park there, so I didn’t like that.

Great hotel!!!! Ernesto, the gentleman who checked us in when we got there, was so pleasant and helpful. Recommend a few places we can check out while we stayed in Santa Fe, and he even gave us the a little insight to the hotels history. Thank you for the great energy!

Good location. Nice Room. Loud mechanical system noises, including heating/ac, plumbing and elevators. Walls paper thin. Noises from hallway and rooms next door very annoying. And the guests near us were acting normally, speaking normally, not shouting and not misbehaving.

large room walkin shower and comfortable bed light in room`

I made my reservation the evening of Aug 18 for the nights of 08/20-checkout on 08/23. Immediately after the reservation was made we had a medical emergency that required us to cancel the resevation. Called the hotel, never got thru to their desk. Called national 800 #, on hold forever and never got thru. Called hotel the next morning at 8 dallas time, transferred to reservations, left voice ail as no one was there yet (7:00 their time). Called at 9 our time, got thru, cancelled and was told they had a 48 hour prior to checkin time to cancel and I'd be charged a nights stay. No where on Orbitz site or Hilton's site was.there a notice of a 48 hour cancellation policy. I will be protesting this 1 night charge with my Credit card company.

Super friendly staff, very close to all the stores and restaurants in town. Only downside was the walls are very thin and you can easily hear your neighbors.

Location was excellent. Rooms were very clean, beds were very comfortable. Walls were thin so any hallway activity was very loud and amenities could have been a bit better. We had to ask for robes and extra sugar, tea and coffee but this was minor. All in all, we enjoyed our stay and would recommend.

The gym was a little small, but otherwise it was a very nice hotel.

The pool and fireplace area are fabulous! The room was spacious as was the bathroom.

The staff was very nice and accommodating! However this hotel did not feel up to Hilton standards. We could hear everything happening in the halls and room next to us even if someone sneezed. It also seemed as if every flushing toilet in the entire hotel we could hear and pipes ran next to our room making it very gross and tough to sleep all night with flushing toilet sounds. Lastly, it sounded like our toilet was running all day and night, come to find out that was the sound of the hvac system.

gr eat locatio0n, needed a toothbrush, and did not charge me for one.

Nice Hotel but room had no view even though it was supposed to be a premium room. The heat didn’t work and there was mildew in the grout in the bathroom

Sandoval St Santa Fe NM

Hotel highlights

  • Walking distance to Santa Fe Plaza and Loretto Chapel
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Fitness center

Located in Downtown Santa Fe, Hilton Santa Fe Historic Plaza is next to popular attractions like Lensic Performing Arts Center and Georgia O'Keefe Museum. This 4-star hotel has 158 rooms and welcomes guests with 2 restaurants, a gym, and a spa tub.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 158 rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect free wired Internet and 42-inch flat-screen TVs with satellite channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include safes and ironing boards. Housekeeping is available once per stay.


Property features

Guests staying at Hilton Santa Fe Historic Plaza enjoy a gym, free WiFi in public areas, and a spa tub. If you drive, self parking is USD 22.00 per night, and there's also a ski shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this ski hotel include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Premium Room, 2 Double Beds, Accessible (Direct Pool Access)

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 2 Bedrooms, Non Smoking (Casita)

2 King Beds | Sleeps 4

Guest reviews for Hilton Santa Fe Historic Plaza

Everyone (24) Couples (8) Family (9)
5
Family

Kaycee was a great at the front desk during check in. Very comfy and terrific location.

By on Oct 20, 2021

Review comment responded on Oct 20, 2021

Thank you for staying in Santa Fe and visiting the Hilton. The staff is trying very hard to overcome the pandemic and lack of staffing.

4
Partner Couples

I didn’t receive an itemized bill at checkout and am awaiting a reply from the hotel

By on Jul 19, 2021

Review comment responded on Jul 19, 2021

we are working on sending you the folio. expedia did not give us you e-mail so we will send it via there system.

4
Partner Couples

I reserved a deluxe king room with a pool view. When we checked into our room, I learned the room did not have a pool view. The front desk blamed it on booking with a 3rd party site like Orbitz. They did however comp us for the overnight parking fees. Overall, the stay was great, but I am still disappointed about not getting the pool view since this was our anniversary.

By on Jun 1, 2021

Review comment responded on Jun 4, 2021

Thank you staying with us. we make every effort to accommodate all requests but at time our hands are tied. Congratulations on the anniversary.

4
Family

It was pet friendly. Our room was close to an exit, so we could walk our pup easily. Covid restrictions limited any amenities. No coffee in the lobby. No house keeping. It was fine though. Close to the center of Santa Fe. Overall, I would stay again. We really liked it.

By on Feb 6, 2021

Review comment responded on Feb 8, 2021

thank you for the review and the kind words. Covid 19 has put a cramp on the amenities but the location is the best in the city.

4
Family

It was close to downtown, so that was nice and convenient. Didn’t disclose that you has to pay to park there, so I didn’t like that.

By on Dec 23, 2020

Review comment responded on Dec 23, 2020

Thank you for staying with the Hilton Santa Fe. we hope you can return soon.

4
Everyone

By on Oct 19, 2020

Review comment responded on Oct 21, 2020

Your guidance via review is how make the experience better.

5
Everyone

By on Oct 11, 2020

Review comment responded on Oct 14, 2020

Your review are very important to us and help us with direction. We hope you can visit again soon.

5
Everyone

Great hotel!!!! Ernesto, the gentleman who checked us in when we got there, was so pleasant and helpful. Recommend a few places we can check out while we stayed in Santa Fe, and he even gave us the a little insight to the hotels history. Thank you for the great energy!

By on Sep 1, 2020

Review comment responded on Sep 10, 2020

Thank you for the review, Ernesto is a star and has lived in SF for a long time.

5
Everyone

By on Jul 1, 2020

Review comment responded on Jul 6, 2020

Thank you for the review. We hope you can return when we are post-covid world.

3
Partner Couples

Good location. Nice Room. Loud mechanical system noises, including heating/ac, plumbing and elevators. Walls paper thin. Noises from hallway and rooms next door very annoying. And the guests near us were acting normally, speaking normally, not shouting and not misbehaving.

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

Thank you for the review, noise is always a concern and we will look in to ways to quiet this section of rooms.

Hilton Santa Fe Historic Plaza

100 Sandoval St, Santa Fe, NM 87501
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