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Aparthotel

MAI Suites

Property class: 3

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Photo gallery for MAI Suites

Family Apartment, 2 Bedrooms | In-room safe, blackout drapes, soundproofing
Reception
In-room safe, blackout drapes, soundproofing
Front of property
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle Los Pinos # 522 Esq. C. Los Lirios, (Zona Equipetrol), Santa Cruz
  • Place, Ventura Mall
    ‪10 min walk‬
  • Place, Patio Design LifeStyle Center
    ‪13 min walk‬
  • Place, Santa Cruz Zoo
    ‪8 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, blackout drapes, soundproofing

Executive Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, blackout drapes, soundproofing

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | In-room safe, blackout drapes, soundproofing

Family Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
  • Free wired internet

View all photos for Junior Studio Suite

In-room safe, blackout drapes, soundproofing

Junior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Double Room, 1 Bedroom

In-room safe, blackout drapes, soundproofing

Junior Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Suite Junior Fam

A bedroom with two beds, a wardrobe, and a window with a view.

Suite Junior Fam

  • 807 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 King Bed
  • Free wired internet

View all photos for Suite Familiar

A modern hotel room with a bed, bedside tables, a chair, and a view of the outside.

Suite Familiar

  • 1420 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

JUNIOR SUITE TWO BEDS

  • Sleeps 5
  • Free wired internet

About the neighborhood

Santa Cruz

Ventura Mall is a short stroll from MAI Suites, and other popular attractions like Santa Cruz Zoo are within a couple of miles (3 km). This 19-room, 3-star aparthotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Ventura Mall - 10 min walk - 0.6 miles
  • Patio Design LifeStyle Center - 13 min walk - 0.7 miles
  • Santa Cruz Zoo - 8 min drive - 2.4 miles
  • Guembe Biocenter - 12 min drive - 5.8 miles
  • Plaza 24 de Septiembre - 14 min drive - 2.6 miles

Getting around

  • Santa Cruz de la Sierra Station - 18 min drive
  • Santa Cruz (SRZ-El Trompillo) - 16 min drive

Restaurants

  • ‪Fogon Del Gringo - ‬7 min walk
  • ‪Lounge Ejecutivo - ‬3 min walk
  • ‪Chicky Chicken - ‬7 min walk
  • ‪Chalet La Suisse - ‬6 min walk
  • ‪Palosanto - ‬9 min walk

About this property

MAI Suites

At MAI Suites, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 19 per vehicle one-way. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include express check-out, a terrace, and laundry facilities.
Each apartment is soundproofed and has an array of amenities, including an electric kettle, free tea bags/instant coffee, and a safe. A 40-inch plasma TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a rainfall showerhead and hair dryers. Other standard amenities include a phone and a wardrobe or closet.
Recreational amenities at the aparthotel include an outdoor pool.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 25; reservation required
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 40-inch plasma TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: USD 15 per pet per day
  • Deposit: USD 15 per day

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Access via exterior corridors
  • Banquet hall
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per day, plus a deposit of USD 15 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 19 per vehicle (one-way)
  • Pet deposit: USD 15 per day
  • Pet fee: USD 15 per pet, per day
  • Hosted evening meal: USD 25

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 2:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

MAI Suites Santa Cruz de la Sierra

MAI Suites Aparthotel Santa Cruz

MAI Suites Aparthotel

MAI Suites Santa Cruz

MAI Suites Aparthotel

MAI Suites Santa Cruz

MAI Suites Aparthotel Santa Cruz

Frequently asked questions

What's there to do within easy reach of MAI Suites?

This aparthotel is located in Santa Cruz, a short 12-minute walk from Ventura Mall and also 15 minutes on foot from Patio Design LifeStyle Center. You'll also find Santa Cruz Zoo and Arenal Park within a short drive.

Is parking available on site at MAI Suites?

Yes, self parking is offered for free at the aparthotel.

Does MAI Suites feature a casino?

No, MAI Suites doesn't have a casino.

Will I find an indoor pool at MAI Suites?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is MAI Suites good for couples?

Couples staying at this aparthotel will appreciate amenities like a rainfall showerhead and free wired internet as well as an outdoor pool.

Are there hot tubs at MAI Suites?

No, there isn't a spa tub at this aparthotel.

Does MAI Suites feature a restaurant that includes a breakfast menu?

Yes, MAI Suites serves free full breakfasts each morning from its restaurant.

Will MAI Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at MAI Suites for a fee of USD 15 per pet, per day. A deposit of USD 15 per day is collected.

Are there connecting rooms at MAI Suites?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from MAI Suites?

The closest major airport to MAI Suites is Santa Cruz (SRZ-El Trompillo), which is 4.8 mi away (16 minutes by car). Another top airport is Santa Cruz (VVI-Viru Viru Intl.), which is located 10.6 mi away (27-minute drive).

Are there rooms with balconies that I can book at MAI Suites?

Yes, some apartments at this aparthotel offer either a balcony and a terrace where guests can enjoy city views.

MAI Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort

Well located

The place is located at very convenient area, all what you need it is close. What I didn't liked was a politic of the hotel to receive visit only until 21:00 pm. which I guess is really oldie one. Besides that I had it a good experience.
Verified review

8/10 Good

Manuel antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar cómodo para una familia, no tiene muchas diversiones como algunos hoteles , pero vale la pena a un precio bueno
Stayed 7 nights in Jul 2017
Verified review

4/10 Poor

Khaki

Liked: Room comfort
Disliked: Staff & service

Sin agua caliente (SERVICIO BÁSICO) 127$ por nada

Podría opinar por muchísimos aspectos un tanto básicos para mí. Pero al conversar Con generencia , inmediatamente vislumbré que tanto el personal como el lugar , equivale 100% a la calidad de la generenta para resolver problemas y justificar lo injustificable Cómo "tener agua caliente" en la habitación del Hotel y no asumir un problema de planta. Lamentablemente , el personal es la enseñanza pura de su jefatura y no se puede pedir un servicio alto , al justificar todo. 1.- es normal que te digan al momento de realizar el check out , que al bañarte tenias que esperar minutos? (Esperamos más 20 y nada, por suerte es un país con una alta humedad) 2.- la ducha no tiene puerta (solo media) por lo cual Al Momento de abrir ya mojaste todo y ensuciaste tu baño. La ducha no es de calidad , refiriéndome a hostales de menor Categoría con grifería fina. Entonces con qué limpias y secas? Llamas a recepción y las chicas de aseo ya no están. 3.- ventanas con capa sucia de polvo. No pararon por ahí en ningún momento. 4.- terraza? Una silla de plástico en tu terraza, ORDINARIO! Mejor que no esté. 5.- no existe TV en la sala principal. (Necesario en cualquier hotel) 6.- los "es que" y justificantes totales.. todo lo que les digas en vez de responde Con , no se Preocupe lo solucionaremos, su rsmespuwsta es. Es que esto es así , es que no tenemos , es que y lo cual y lo otro. Aunque claro , la gerente se manifiesta de la Misma Manera y peor, vulgarmente desmintiendo tu versión
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

needs improvement

Beautiful room and staff. Very small pool, no restaurant or one near by and hot water in shower for only 2 minutes. With some work it will be fine. Nice suite if you want to cook.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort