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Ibis Santa Cruz DE LA Sierra

3.0 star property

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Miscellaneous
Exterior
Miscellaneous
Exterior
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
AVENIDA CRISTOBAL DE MENDOZA, Santa Cruz, 0
  • Place, Plaza 24 de Septiembre
    ‪18 min walk‬
  • Place, Santa Cruz Zoo
    ‪19 min walk‬
  • Place, Ventura Mall
    ‪4 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Santa Cruz

Ibis Santa Cruz DE LA Sierra places you within a mile (2 km) of popular attractions like Santa Cruz Zoo and Plaza 24 de Septiembre. This 120-room, 3-star hotel has free in-room WiFi along with free self parking and a 24-hour business center.

What's nearby

  • La Recova Artisan Walk - 17 min walk - 0.9 miles
  • Plaza 24 de Septiembre - 18 min walk - 1.0 mile
  • Santa Cruz Zoo - 19 min walk - 1.0 mile
  • San Lorenzo Cathedral - 20 min walk - 1.1 miles
  • Ventura Mall - 4 min drive - 1.8 miles

Getting around

  • Santa Cruz de la Sierra Station - 14 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 28 min drive

Restaurants

  • ‪Pollo Diez - ‬5 min walk
  • ‪Cornerstone - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Restaurant Bar “El Prado” - ‬6 min walk
  • ‪Rue 170 - ‬8 min walk

About this property

Ibis Santa Cruz DE LA Sierra

Renovated in 2022, Ibis Santa Cruz DE LA Sierra offers free WiFi in public areas, a 24-hour business center, and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for BOB 22 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and access to locker space. Additional amenities include a water dispenser and a banquet hall.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers and hair dryers. Phones, desks, and wardrobes or closets are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BOB 70 for adults and BOB 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hardwood flooring in room
  • In-room roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BOB 209 per pet, per stay, plus a deposit of BOB 209 per stay
  • Dogs and cats only
  • 1 total (132 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately BOB 70 for adults and BOB 35 for children
  • Airport shuttle fee: BOB 22 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: BOB 22
  • Pet deposit: BOB 209 per stay
  • Pet fee: BOB 209 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Ibis Santa Cruz DE LA Sierra Hotel
Ibis Santa Cruz DE LA Sierra Santa Cruz
Ibis Santa Cruz DE LA Sierra Hotel Santa Cruz

Frequently asked questions

Is a free cancellation option available at Ibis Santa Cruz DE LA Sierra?

Ibis Santa Cruz DE LA Sierra offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Ibis Santa Cruz DE LA Sierra?

This hotel is located in Santa Cruz within a short 17-minute walk of Patio Design LifeStyle Center. You'll also find Santa Cruz Zoo and Ventura Mall within a short drive.

Will I be able to park at Ibis Santa Cruz DE LA Sierra?

Yes, secured self parking is offered for free at the hotel.

Does Ibis Santa Cruz DE LA Sierra feature a casino on the premises?

No, Ibis Santa Cruz DE LA Sierra doesn't have a casino.

Will I find an indoor pool at Ibis Santa Cruz DE LA Sierra?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ibis Santa Cruz DE LA Sierra?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does Ibis Santa Cruz DE LA Sierra have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ibis Santa Cruz DE LA Sierra feature a restaurant that includes a breakfast menu?

Yes, Ibis Santa Cruz DE LA Sierra serves buffet breakfast each morning for a surcharge from its restaurant.

Does Ibis Santa Cruz DE LA Sierra allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Ibis Santa Cruz DE LA Sierra for a fee of BOB 209 per pet, per stay. A deposit of BOB 209 per stay is collected.

Does Ibis Santa Cruz DE LA Sierra have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Ibis Santa Cruz DE LA Sierra?

The closest major airport to Ibis Santa Cruz DE LA Sierra is Santa Cruz (SRZ-El Trompillo), which is 3.2 mi away (14 minutes by car). Another top airport is Santa Cruz (VVI-Viru Viru Intl.), which is located 10.7 mi away (28-minute drive).

Are there rooms with balconies that I can book at Ibis Santa Cruz DE LA Sierra?

No, there aren't any guestrooms with balconies at Ibis Santa Cruz DE LA Sierra.

Ibis Santa Cruz DE LA Sierra Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 74 out of 91 reviews
Rating 8 - Good. 12 out of 91 reviews
Rating 6 - Okay. 3 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect 👌
Stayed 1 night in Nov 2025

10/10 Excellent

Jason, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely helpful and attentive. The restaurant was great. Highly recommend.
Stayed 2 nights in Nov 2025

8/10 Good

Tristyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Rooms are tiny. Coffee makers are not in rooms. Ac works great. Location isn't the best.
Stayed 9 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great Spot
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities
The food was awesome!! Best fillet mignon I ever had in the year that I have been in Bolivia. The big issue that my wife and I had was the rooms are too small. You hardly have space to open your suitcase. So we cut our intended 5 night stay short and only stayed for 1 night. Another thing I noticed was staff moral seemed very low. Staff members didn't seem too happy to be working there.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yelisa, Santo Domingo

Stayed 3 nights in Sep 2025

10/10 Excellent

Rolando, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 5 nights in Jul 2025

10/10 Excellent

Ted

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Predictable, good vibe. Very good bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Andres

Stayed 6 nights in May 2024

10/10 Excellent

yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I had a great stay at this hotel. It has a good location, within reasonable walking distance to the old town or the restaurant area, though Uber is very easy and cheap. The hotel is good, modern and clean . The ambience is very quiet , I would have liked a more interesting and lively vibe. The room was very spacious and comfortable. The only downside was that my room did not have a mini-fridge. The front desk staff was very helpful and kind.
Stayed 3 nights in Mar 2024

10/10 Excellent

A J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Vitaly

Stayed 1 night in Jan 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Emilio Alonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Carlos

Stayed 1 night in Oct 2023

8/10 Good

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente lugar para alojarse

Fue una estadia comoda y muy bien ubicada para todo lo planeado en este viaje, buena atencion y buenas instalaciones lo recomiendo para un viaje de negocios
Stayed 4 nights in Sep 2023

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jaqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tyler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and Clean hotel

Very clean, but simple and basic accommodation. Staff are friendly and the food they serve is pretty good, but they charge extra for breakfast and bottled water. Clean, economical, yet stylish place to stay for business or pleasure. There're couple restaurants very near by and a farmacia where bottled water can be purchased. It costs more at the hotel.
Stayed 3 nights in Jun 2023

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel with very friendly staff. The staff is superb Very nice neighborhood!!!nice shopping and great restaurants !
Stayed 4 nights in Mar 2023

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Mar 2023

8/10 Good

Wolfgang

Liked: Amenities, property conditions & facilities
Personal sehr zuvorkommend
Stayed 1 night in Nov 2025

10/10 Excellent

Rocio

Stayed 1 night in Nov 2025