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Hotel Cortez

3.5 star property
Hotel in Santa Cruz with 2 restaurants and a full-service spa

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Photo gallery for Hotel Cortez

Reception
Outdoor pool, sun loungers
Ballroom
Ballroom
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Av. Cristobal de Mendoza 280, Santa Cruz
  • Place, Ethno-folkloric Museum
    ‪11 min walk‬
  • Place, Santa Cruz Zoo
    ‪16 min walk‬
  • Place, Plaza 24 de Septiembre
    ‪19 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪18 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Studio Suite

Minibar, in-room safe, desk, laptop workspace

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Santa Cruz

Hotel Cortez places you within a leisurely stroll of Municipal Library and Ethno-folkloric Museum. This 184-room, 3.5-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Arenal Park - 9 min walk - 0.5 miles
  • Ethno-folkloric Museum - 11 min walk - 0.6 miles
  • Santa Cruz Zoo - 16 min walk - 0.9 miles
  • Plaza 24 de Septiembre - 19 min walk - 1.0 mile
  • San Lorenzo Cathedral - 3 min drive - 1.1 miles

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 24 min drive

Restaurants

  • Hotel Cortez
  • ‪El Cristo - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Restaurant Bar “El Prado” - ‬5 min walk
  • ‪Sushi Manía - ‬2 min walk

About this property

Hotel Cortez

Hotel in Santa Cruz with 2 restaurants and a full-service spa
At Hotel Cortez, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and an area shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 55-inch plasma TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, safes, and phones. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Poza del Bato
  • Tahuichi

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (43 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, must present valid ID at check-in. Travelers who are not citizens of Bolivia must present a passport and immigration card or entry stamp. Minors travelling with one parent or with a third party must obtain a travel permit from the Bolivian Ombudsman Department of Protection of Children. Relatives or a third party travelling with a child must produce proof of the parents’ identification in addition to the required travel permit.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Cortez Santa Cruz de la Sierra
Cortez Santa Cruz de la Sierra
Hotel Cortez Santa Cruz
Cortez Santa Cruz
Hotel Cortez Hotel
Hotel Cortez Santa Cruz
Hotel Cortez Hotel Santa Cruz

Frequently asked questions

Are free cancellation options available at Hotel Cortez?

Hotel Cortez offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Cortez?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Cortez on Dec 19, 2025 start from $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Cortez?

This hotel is located in Santa Cruz, a short 18-minute walk from Plaza 24 de Septiembre and also 20 minutes on foot from Santa Cruz Zoo. You'll also find Ethno-folkloric Museum and Arenal Park less than a mile away.

Is parking available on site at Hotel Cortez?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Hotel Cortez?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Cortez feature a casino?

No, Hotel Cortez doesn't have a casino.

Will I find an indoor pool at Hotel Cortez?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Cortez?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does Hotel Cortez have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Cortez feature a restaurant that includes a breakfast menu?

Yes, Hotel Cortez has 2 restaurants, and serves free buffet breakfast each morning.

Will Hotel Cortez allow pets to stay for free?

No, pets aren't allowed at Hotel Cortez.

Are there connecting rooms at Hotel Cortez?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Cortez?

The closest major airport to Hotel Cortez is Santa Cruz (VVI-Viru Viru Intl.), which is 9.9 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Hotel Cortez?

No, you won't find guestrooms with balconies at Hotel Cortez.

Does Hotel Cortez host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Cortez.