Puntuación de 10, es decir, Excelente. Basada en 14 de 78 opiniones
10 - Excelente
14
Puntuación de 8, es decir, Bueno. Basada en 33 de 78 opiniones
8 - Bueno
33
Puntuación de 6, es decir, Aceptable. Basada en 13 de 78 opiniones
6 - Aceptable
13
Puntuación de 4, es decir, Malo. Basada en 10 de 78 opiniones
4 - Malo
10
Puntuación de 2, es decir, Terrible. Basada en 8 de 78 opiniones
2 - Terrible
8
7.2/10
Limpieza
7.6/10
Servicio y personal
5.8/10
Servicios
7.0/10
Condiciones de la propiedad
6.6/10
Cuidado del medio ambiente
Opiniones
6/10 Aceptable
Simone
Viaje familiar
5 jul. 2022
Le gustó: Limpieza y servicio y personal
Simone
Se hospedó 1 noche en julio de 2022
2/10 Terrible
Amy
Viaje en pareja
3 oct. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed at this hotel in 2017 on our honeymoon and it was lovely back then, but our opinion is that the standards have all slipped. We found it unclean (bugs in the bed, standard of cleaning, replacement of towels, bathroom mould), the facilities were not of the standard you'd expect for the money (breakfast, pool bar, WiFi, laundry services, air con, toiletries etc.) and we ended up leaving early as a result. It's a shame as it used to be a nice hotel, but it's as though they have done no maintenance or upkeep in 5 years and have cut corners. When we complained the venue disagreed with us even though we have photos and videos, and said in a patronising way they were 'thrilled with our attitude' - so despite us sending a calm complaint we got an unprofessional response and won't be staying there again.
Amy
Se hospedó 7 noches en septiembre de 2022
2/10 Terrible
Dominic
27 sept. 2022
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awful
Would not recommend at all, there was something in the ceiling of our room. Every night it was scratching and running around which kept us awake but was a massive concern. It sounded like there were multiple rats in there and the walls. We also had an issue with ants in the room which were over the bed and wall. Staff were not interested in the issue of the rats asking if the noise was a lion. The bed which was claimed as queen size was two terrible single beds pushed together. There was a bottle of shampoo and shower gel in the bathroom that were either covered in soap or left open. There was also some rubbish left on the side as we checked in too. We left early in the end and paid for another hotel.
Dominic
Se hospedó 3 noches en septiembre de 2022
10/10 Excelente
Natalia
Viaje en pareja
27 sept. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esperidi Resort was excellent, the property was beautiful, with lemon trees and greenery everywhere. Our cabin was quaint and comfortable. The shower was nice but the drain would clog everytime we showered. The pool was very nice and relaxing but the bar never opened. They didn't have a restaurant, only a dining room for the continental breakfast. Gigi, at reception was wonderful, very helpful, friendly and funny. He recommended the boat tour to Capri which was an incredible experience, I highly recommend this tour. He also recommended Trattoria Da Emilia in Sorrento which was delicious and the location was gorgeous. I would definitely come back to stay at Esperidi, and will recommend to friends and family.
Natalia
Se hospedó 3 noches en septiembre de 2022
2/10 Terrible
colin
23 sept. 2022
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Left after 2 nights of 7 night stay.
Last room in the village, Dusty (wife got sick), Damaged walls, Mould in bathroom, No tea/coffee and No internet except in lobby (my fault but 2022? Really!)
Like a caravan park accom, Breakfast meat was off, Hot water for coffee wasnāt hot, Glasses all shapes and sizes showing they are broke and cutting corners
Restaurant closed
Bar closed
Owner came in and took over tv in lobby when I was watching
Power points were dodgy
Hair dryer worked but was scary and pp fell out when taking it off
Beds were of the 50s with buttons in them which stuck in your back
Ants at breakfast table and floor
Nowhere near anything.
Broken doors in cupboards
Pillows like rocks
Dooner was just a shell and smelly
Everything was old
Pictures are deceiving on site
Wife sick with dust we had to leave and go elsewhere
Had to ask for toilet paper
4 shampoos and no soap. Had to ask for it
Vents dirty. Do I need to go on,,
colin
Se hospedó 7 noches en septiembre de 2022
10/10 Excelente
sanga
20 sept. 2022
sanga
Se hospedó 2 noches en septiembre de 2022
2/10 Terrible
Leanne
16 sept. 2022
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very unhygienic hotel
Worst hygiene. Mould in bathroom, damp in room, no soap provided, breakfast paper table cloths not changed in our entire stay, dirty cutlery, room full of mosquitoes. In addition reception played very loud music in the early hours meaning we didnāt sleep.
Leanne
Se hospedó 5 noches en septiembre de 2022
8/10 Bueno
Ervia
Viaje familiar con niƱos
9 sept. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buona struttura gradevole personale simpatico ottimo appoggio per visitare Sorrento e dintorni
Ervia
Se hospedó 2 noches en septiembre de 2022
8/10 Bueno
Lynn
Viaje familiar
9 sept. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The pool was great but the hours were way too short. It only opens at 10 am and closed at 6 pm. I like working out early and my kids like swimming after dinner. The breakfast was fine with a nice cappuccino machine for all your coffee types.
Lynn
Se hospedó 4 noches en septiembre de 2022
8/10 Bueno
Cara
Viaje en grupo
26 ago. 2022
Le gustó: Limpieza y servicio y personal
Prosecco, Prosecco, Prosecco (and a few mosquitoes
We had a lovely time here, and the staff were super helpful, attentive and friendly. We did have a loose door handle on the bathroom and they came and fixed it within minutes of us letting them know.
I would recommend travellers bring a bug/mosquito repellent if travelling in summer/august as there are a lot of mosquitoes in the area. Beware of the table clothes in the breakfast room as they were hiding under there, we sat outside which was lovely.
They were also very helpful with suggestions on where to go, and had lovely Prosecco which we enjoyed and would highly recommend.
We definitely did like your Prosecco!
Cara
Se hospedó 2 noches en agosto de 2022
4/10 Malo
Andrew Lawrence
Viaje familiar
14 ago. 2022
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The standard of this property is very basic. Beds are uncomfortable, WiFi is very poor and overall not ideal. Wouldnāt return here again.
Andrew Lawrence
Se hospedó 7 noches en agosto de 2022
4/10 Malo
Veronica
Viaje familiar
8 ago. 2022
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
We were disappointed with his "resort" but still had a good time. I would only recommend if you are getting a great deal and are well prepared. Here was our experience.
Cons
There really is limited Wifi (near the pool). Parking (reserved in advance at 15eur/day)
Questionable cleaning: Extra pillows in cupboard were clearly not washed between visitors - they smelled so bad. We also found items under the couch and bed.
Mold in the bathroom and shower.
You get one key to lock the door and it is also the only way to lock from the inside. There is no restaurant beyond the "breakfast" they offer from 7am-10am which was awful. No bar except for the Snack bar open at the pool (open 10am-6pm). There is nothing to do at the resort at night after the pool closes. No music, nothing. Smoke detector in our room was missing. No "do not disturb " sign provided. I made one which they ignored once, and proceeded to put the stinky pillow I mentioned above ON the bed. I slept with a towel down that night.
Pros
The grounds are lovely and well kept. Great location! Amazing views, tasty restaurants and a grocery stire within a short walk. Easy access to Sorrento markets, tours, Pompeii etc.
Decently spacious room (family suite). Mini fridge in room. ThePool! My kids had a blast. Not too busy and a fuse ball table in the seating area. Staff was nice, even if spread too thin. The young man working in the pool area was kind and attentive while our not-so-strong swimmers were in the pool.
Veronica
Se hospedó 3 noches en agosto de 2022
2/10 Terrible
Oliver
26 jul. 2022
Oliver
Se hospedó 4 noches en julio de 2022
8/10 Bueno
Mai-Britt
Viaje familiar
24 jul. 2022
Mai-Britt
Se hospedó 5 noches en julio de 2022
10/10 Excelente
Ranieri
Viaje familiar
21 jul. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
5*
Fantastic location close to Sorrento center. Highly reccomend it.
Ranieri
Se hospedó 2 noches en julio de 2022
8/10 Bueno
Eemil
Viaje familiar
13 jul. 2022
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Eemil
Se hospedó 4 noches en julio de 2022
6/10 Aceptable
Tommi
10 jul. 2022
No le gustó: Servicio y personal
4 yƶtƤ Sorrentossa.
Hotelli lƤhellƤ juna-asemaa. Hotelli kaikinpuolin ok. Aamiainen heikohko.(ruoka loppu) huoneen sƤnky hajalla. PyynnƶstƤ huolimatta sƤngyn jouduimme korjaamaan itse.patja katkennut keskeltƤ. Siivous jƤi vƤlillƤ tekemƤttƤ. Pyyhkeet vietiin pois mutta uusia pyyhkeitƤ ei tilalle. PyytƤmƤllƤ saatiin uudet pyyhkeet. WC paperia ei tuotu lisƤƤ. PyytƤmƤllƤ sekin jƤrjestyi. Respassa oli oikein mukava henkilƶkunta.
Tommi
Se hospedó 3 noches en julio de 2022
8/10 Bueno
Armi Johanna
Viaje en pareja
19 jun. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Henkilƶkunta oikein mukavaa, uima-allas juuri sopiva ja aurinkotuolit kƤteviƤ. Huoneisto siisti ja siivottiin joka pƤivƤ. Huoneisto myƶs rauhallinen eikƤ muiden ƤƤnet yhtƤƤn hƤirinneet. Sopivan matkan pƤƤssƤ kƤvellƤ eri paikkoihin.
Armi Johanna
Se hospedó 7 noches en junio de 2022
10/10 Excelente
Kimberly
Viaje familiar
19 jun. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family loved staying at this resort. We stayed in a villa that gave us space inside and out. We even had our own private yard with citrus trees! The location was great-just outside the hustle and bustle of Sorrento, but close enough to walk there, close to an amazing beach, and walking distance from the train and bus stations. The staff was very accommodating and friendly. I highly recommend!
Kimberly
Se hospedó 5 noches en junio de 2022
6/10 Aceptable
Kathryn
Viaje familiar
16 jun. 2022
Italy
Found that I had to pay for 12 day stay, I had reserved, even tho I left after 2 nights.
Was clean but more like motel than hotel
The restaurant, deli only had breakfast
Pool looked inviting
Kathryn
Se hospedó 11 noches en junio de 2022
8/10 Bueno
Jason
3 jun. 2022
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good
Very comfortable, very clean and nice. Reception isn't really 24 hours so male them aware if coming late or early. No reply on tgeir whatsapp chat either. Overall very good and comfortable and peaceful
Jason
Se hospedó 3 noches en mayo de 2022
6/10 Aceptable
Nicola
Viaje en grupo
23 ago. 2021
Nicola
Se hospedó 2 noches en agosto de 2021
10/10 Excelente
Valerie
6 ago. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Much better than expected, highly recommended!
I was a little unsure what to expect before arrival having read some reviews, but I was very pleasantly surprised. We stayed in a Luxury Studio and it was very nice. Really spacious, had been recently renovated, the outdoor space and furniture was very good. Air con was excellent and really quite. Bathroom, shower pressure, water temp and quality of towels etc. was excellent. The pool area is really nice and there was always plenty of sunbeds available, even for the first weekend of August. The only downside is there is no food available onsite (apart from breakfast). I really think Esperidi a missing a trick not having at least a snack menu available for lunch at the pool. Breakfast is included in the room rate, but was mediocre. There are plenty of good restaurants and a couple of good bars nearby that are better quality and less busy than the restaurants in the centre of Sorrento. Overall I would highly recommend Esperidi Resort for a stay in the Sorrento area.
Valerie
Se hospedó 5 noches en julio de 2021
6/10 Aceptable
Cliente verificado
Viaje familiar
30 jul. 2021
Le gustó: Servicio y personal
No le gustó: Limpieza
Il personale gentile e disponibile, la struttura un poā datata. Nel bagno il termoarredo arrugginito e presenza di numerose formiche.
Stanza venduta come āSuite monolocale luxuryā mi sembra veramente esagerato.
Il rapporto qualitĆ prezzo non soddisfacente.
Cliente verificado
Se hospedó 1 noche en julio de 2021
4/10 Malo
Cliente verificado
Viaje en grupo, Viaje en pareja
29 jun. 2021
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Purtroppo essendo sulla carta un 4stelle ci saremmo aspettati molto di più di quello che in effetti è. Struttura un po vecchia, si dovrebbe ristrutturare, togliendo il copriletto sulle lenzuola abbiamo trovato un pesciolino della polvere, il servizio colazione e la colazione molto scadente, servita su compilazione di un foglio. Per fortuna è stato il soggiorno di una sola sera.