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Real InterContinental San Salvador at Metrocentro Mall

4.5 out of 5.0

Recent guest reviews

Beds were uncomfortable. Overall is good hotel is pleased.

Very convenient, near everywhere, good atmosphere, excellent costumer service.

The hotel staff was really profesional, this hotel is well located near by Metrocentro. Food is a little expensive, but walking distance to Metrocentro is a plus (everything is less expensive there), rooms are clean, free bottle of water. Not in a good shape outside the window cause the painting is falling down, but in general a tremendous stay!

Hotel buen servicio los cuartos limpieza excelente todo el personal amigable todos son serviciales comenzando densde la entrada gracias

I was there for one night and I was very satisfied with everything... wouldn't mind staying there again .!!!

This is one of the best hotels I have experienced. It was specious, full of amenities (coffee maker, hair dryer, etc.), with everything in working order (hot shower, etc.). The bed was the best I have experienced. I also had a wonderful view of the city from my window,

My thought is when you stay in a hotel is for a comfortable, quiet night's sleep. Not the bass of music vibrating through the walls of your room until 3a.m.

Beautiful Hotel. The rooms and public areas met and, in many ways, exceeded our expectations. The location, while having access to the Metro-Centro Mall (located across the street), was quite a distance from the central city, and suffered from extremely heavy traffic all day long, which meant that, to see anything of interest, required taking a cab wherever you wanted to go. The staff was outstanding, extremely helpful, and attentive to their guests. We felt welcome and appreciated. One thing, especially, that we noted during our stay, not only from the hotel staff, but about everyone we met during our stay, is that the people of El Salvador, are warm, and extremely interested in showing visitors to their country, that it is a great place to visit. All in all, we highly recommend, both the hotel, and El Salvador for a truly enjoyable, interesting, and educational vacation.

It was a good experience . I will stay there next time I visit El Salvador !!!

The staff was super attentive and love their smiles. I have stayed here before but this time I had a super attentive waiter that made my eating experience pleasurably. The difference that a committed staff makes guarantees your return.

Staff were friendly, professional, and very accomodating. Hotel location is very good. Food in the restaurants was very good and very good value for portions. I would recommend this hotel to anyone visiting San Salvador. Leo

Clean and nice. Staff support beyond expectations. Very helpful and warm. Did not feel like staff, from the front desk, to room service, to cleaning staff, hotel management, executed their work as a job but sincerely welcoming. Recommend highly and will be back.

I was very impressed with this hotel during my stay in San Salvador. It was clean, very comfortable, and in a good location. Although I was a little disappointed with the extra fees and the internet/breakfast/restaurant prices. Considering you can find breakfast around town for $2 - $5, paying $18.99 a day for internet and breakfast seems steep.

My only complaints are that there was NEVER any ice on our floor, and I still find it odd that I can rent a cheaper room at a lessor hotel, and get free internet, while here I'm paying more, and yet they still want to charge me additional to use the internet.

The only thing I didn't like was the service in the restaurants and their hours of operation. My husband and I wanted to have dinner Sunday night at 6:30 and all the restaurants were closed.

Great experience. The staff was very friendly and attentive. Anything I needed, they were to my attention. Very profecional. Clean rooms and lobby.

I loved my 4-day and 5-night stay at the hotel. The 4 restaurants all had very good food, though the breakfast and dinner buffets in the Brazilian restaurant were too expensive (only because I am a 100-lb. woman who eats very little!) I ate about $2 worth for a $15 breakfast and $24 dinner buffet. The staff was excellent, the location is very good, the room was nice and clean. I can't think of anything negative to say about the hotel. Do wish they ran shuttles to the airport more often...I had a noon filght and had to take a taxi because the shuttle didn't go at the right time. Loved all the waiters...they were just great.

was very pleasant stay. hotel is great as a matter of fact i will be gonig back 6/6, 6/8 could you possibly give the same rate. i will be very thankful

THE BEST IF YOU WANT TO ATTEND A WORLD CUP QUALIFICATION GAME!!

Blvd. de Los Heroes San Salvador SS

Hotel highlights

  • Onsite dining
  • Spa
  • Outdoor pool
  • 24-hour health club

Real InterContinental San Salvador at Metrocentro Mall places you within 3 miles (5 km) of popular attractions like National Theater and Estadio Cuscatlan. This 228-room, 4.5-star hotel has 3 restaurants along with conveniences like a full-service spa and an outdoor pool. Centrally located in San Salvador, the hotel is also a short walk from Luis Poma Theater and Metrocentro.


Dining

Relish the Brazilian cuisine at Faisca do Brasil, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All of Real InterContinental San Salvador at Metrocentro Mall's 228 soundproofed rooms provide minibars, coffee makers, and free newspapers. Guests can expect WiFi, wired Internet, and LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

At Real InterContinental San Salvador at Metrocentro Mall, guests enjoy a full-service spa, an outdoor pool, and a 24-hour health club. Parking is USD 4.00 per day (USD 4.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 19 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, WiFi in public areas, and 13 meeting rooms.

Guest reviews for Real InterContinental San Salvador at Metrocentro Mall

Everyone (8) Couples (5) Business (1) Family (2) Friends (3) Other (7)
5
Everyone

Beds were uncomfortable. Overall is good hotel is pleased.

By , from los angeles on Mar 26, 2018

Review comment responded on Apr 4, 2018

Thank you so much for your excellent review. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Fanny Hawit General Manager

5

wonderful place

Everyone

Very convenient, near everywhere, good atmosphere, excellent costumer service.

By , from USA on Mar 19, 2018

Review comment responded on Apr 4, 2018

Thank you for taking the time to share your five-star review following your recent stay at the Real InterContinental San Salvador. We are absolutely delighted to read that your stay was memorable. We hope to welcome you back in the future! Best Regards, Fanny Hawit General Manager

5

good place to stay in san salvador

Everyone

The hotel staff was really profesional, this hotel is well located near by Metrocentro. Food is a little expensive, but walking distance to Metrocentro is a plus (everything is less expensive there), rooms are clean, free bottle of water. Not in a good shape outside the window cause the painting is falling down, but in general a tremendous stay!

By , from Las Vegas on Nov 7, 2017

Review comment responded on Nov 9, 2017

Thank you so much for your excellent review. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback about the painting. We hope to welcome you back in not too distant future! Best Regards, Fanny Hawit General Manager

5

good

Everyone

I was there for one night and I was very satisfied with everything... wouldn't mind staying there again .!!!

By , from san salvador on Jan 23, 2017

Review comment responded on Jan 26, 2017

Dear John, Thank you for taking your time to share your review with us. I am so pleased to read your comments, related our hotel and the service received by our staff. He hope to welcome you back to Real InterContinental San Salvador soon! Sincerely, Alfonso Martinez General Manager

5
Everyone

By , from Panama on Oct 29, 2016

Review comment responded on Oct 31, 2016

Dear Jancito, Thank you so much for your excellent review. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Alfonso Martínez General Manager

5

superb hotel in san salvador

Everyone
A most heavenly bed.

This is one of the best hotels I have experienced. It was specious, full of amenities (coffee maker, hair dryer, etc.), with everything in working order (hot shower, etc.). The bed was the best I have experienced. I also had a wonderful view of the city from my window,

By , from Norman, OK on Aug 17, 2016

Review comment responded on Aug 22, 2016

Dear A. Robert, First, we want to thank you for your time sharing your experience in Real InterContinental San Salvador. We are more than glad to hear your wonderful comments. I am happy to know that our staff made your experience memorable, and that our facilities and services have contributed to your well-being. We hope to welcome you back in not too distant future! Warm Regards, Alfonso Martinez General Manager

3

wedding party music blasting until 3 a.m.

Everyone

My thought is when you stay in a hotel is for a comfortable, quiet night's sleep. Not the bass of music vibrating through the walls of your room until 3a.m.

By , from alaska on Mar 5, 2016

5

family trip

Couples

Beautiful Hotel. The rooms and public areas met and, in many ways, exceeded our expectations. The location, while having access to the Metro-Centro Mall (located across the street), was quite a distance from the central city, and suffered from extremely heavy traffic all day long, which meant that, to see anything of interest, required taking a cab wherever you wanted to go. The staff was outstanding, extremely helpful, and attentive to their guests. We felt welcome and appreciated. One thing, especially, that we noted during our stay, not only from the hotel staff, but about everyone we met during our stay, is that the people of El Salvador, are warm, and extremely interested in showing visitors to their country, that it is a great place to visit. All in all, we highly recommend, both the hotel, and El Salvador for a truly enjoyable, interesting, and educational vacation.

By on Sep 30, 2015

4

nice

GetawayWithFriends

It was a good experience . I will stay there next time I visit El Salvador !!!

By on Aug 17, 2015

4

great athmosphere and excellent service

Couples

The staff was super attentive and love their smiles. I have stayed here before but this time I had a super attentive waiter that made my eating experience pleasurably. The difference that a committed staff makes guarantees your return.

By on Oct 14, 2013