Skip to main content
Beginning of main content

Recent guest reviews

The mall was next door was a plus & very clean hotel

Exelente service

Hotel is nice, very well located. Common areas are clean and very stylish. Our room was a little small, everything has been recently renovated though but for example not enough power outlets were working, the bathroom design was small and the door didn’t close entirely, also the bathtub didn’t have any door or curtain so the floor got wet easily.

The staff are very friendly and the rooms are well clean and spacious. The only thing I did not like was that I reserved two rooms for my family and they were accommodated one at the end of the other and it was very uncomfortable not having my children close by.

Was five star Hotel very very nice and clean. Management was very friendly. I need it to get few drink for my family and they offered to bring it to my room and no additional chargers. Very pleasant stay. definitely stay here again

The room was dusty the air conditioning was noisy but the staff is always friendly and attentive

Perfect location. Easy access helpful personnel Great amenities

Very accommodating ,staff was very courteous and overall a good hotel.

The location is good everything you need is close by at Metro center and plenty of places to eat

The best location excellent stuff I love this place. The best food stores anything that you want or you need around the building. I’ll come back

Amazing customer service. Enjoyed having a crosswalk nearby to get to the metro centro.

Great staff and hotel. Would recommend to everyone staying in the Capital. Close to a lot of spots.

Great location and excellent staff members! Amazing breakfast

Blvd. de Los Heroes San Salvador SS

Hotel highlights

  • Steps from Metrocentro
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Free covered self parking
  • Onsite dining

Real InterContinental San Salvador at Metrocentro Mall places you next to Metrocentro and within a mile (2 km) of other popular attractions like Monumento al Salvador del Mundo. This 5-star hotel has 226 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central San Salvador and also close to Catedral Metropolitano and Plaza Libertad.


Dining

There are ample dining options with 3 onsite restaurants, including Faisca do Brasil, which specializes in Brazilian cuisine. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of Real InterContinental San Salvador at Metrocentro Mall's 226 soundproofed rooms provide iPod docks, minibars, and coffee makers. 39-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include free newspapers, safes, and phones. Housekeeping is available on request.


Property features

At Real InterContinental San Salvador at Metrocentro Mall, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Executive Room, 2 Double Beds

2 Double Beds | Sleeps 4

Superior Room

1 King Bed | 2 Double Beds | Sleeps 3

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 3

Executive Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Real InterContinental San Salvador at Metrocentro Mall

Everyone (34) Couples (9) Business (1) Family (9) Other (7) Friends (3)
5
Partner Couples

The mall was next door was a plus & very clean hotel

By on Oct 4, 2021

Review comment responded on Oct 9, 2021

Thank you so much for your response, we are glad that you share these comments with us! We look forward to having you with us again in the near future.

5
Family with small children

Exelente service

By on Sep 30, 2021

Review comment responded on Oct 9, 2021

Para nosotros es muy gratificante escuchar sus comentarios. Nos esforzamos constantemente para brindar las mejores experiencias. Esperamos contar con su visita nuevamente.

5
Everyone

By on Aug 30, 2021

5
Partner Couples

Hotel is nice, very well located. Common areas are clean and very stylish. Our room was a little small, everything has been recently renovated though but for example not enough power outlets were working, the bathroom design was small and the door didn’t close entirely, also the bathtub didn’t have any door or curtain so the floor got wet easily.

By on Jun 27, 2021

Review comment responded on Jul 20, 2021

Estimado Huésped, Reciba un cordial saludo de la gran familia de Hotel Real InterContinental San Salvador at Metrocentro Mall. Agradecemos su preferencia al hospedarse con nosotros al igual que el tiempo que se tomó en llenar la encuesta. Permítanme disculparme por no ofrecer la calidad que prometemos como InterContinental. Nos esforzamos por hacer que cada estadía sea lo más placentera y cómoda posible, y agradezco que nos haya comunicado su experiencia. He compartido sus comentarios con los diferentes gerentes de las divisiones para que se puedan tomar medidas correctivas. Muchas gracias por su lealtad y preferencia, estamos seguros que tendremos la oportunidad de verle por acá nuevamente, si existiera algún comentario extra que desee compartir con mucho gusto nos ponemos a sus disposición. Cordialmente, Cindy Campos cindy.campos@r-hr.com Front Desk Supervisor

4
Family

The staff are very friendly and the rooms are well clean and spacious. The only thing I did not like was that I reserved two rooms for my family and they were accommodated one at the end of the other and it was very uncomfortable not having my children close by.

By on Jun 6, 2021

Review comment responded on Jun 9, 2021

Receive a cordial greeting from our big family at Hotel Real InterContinental San Salvador. We appreciate your preference when staying with us during your visit in San Salvador as well all your feedback helps us to know if our quality products and services are to the level of what we want to offer our guests. We are sure that we will have the opportunity to see you here again, if there is any extra comment that you would like to share, do not hesitate to contact me.

5
Family Family

Was five star Hotel very very nice and clean. Management was very friendly. I need it to get few drink for my family and they offered to bring it to my room and no additional chargers. Very pleasant stay. definitely stay here again

By on Apr 4, 2021

Review comment responded on May 11, 2021

You are the best! Thanks for your generous notes! Thanks for being an awesome guest!

4
Everyone

The room was dusty the air conditioning was noisy but the staff is always friendly and attentive

By , from New York on Jan 19, 2021

Review comment responded on Jan 21, 2021

Good morning Mr Jeffrey Thanks you for your feedback , it´s very important for us. The areas involved are already informed and inmediate actions will be taken . For your information the Hotel is currently in remodeling jobs to offer renovated rooms to our guests. Best Regards Sandra V Osorio Hotel Real Intercontinental San Salvador

5
Everyone

By on Dec 23, 2020

Review comment responded on Jan 21, 2021

Muchas gracias por sus comentarios , sera un placer tenerlo nuevamente en el Hotel. Saludos, Hotel Real Intercontinental San Salvador

5
Everyone

Perfect location. Easy access helpful personnel Great amenities

By on Feb 19, 2020

Review comment responded on Feb 21, 2020

Thank you so much for your kind comments. We love to see that your stay with us was pleasant.

5
Everyone

Very accommodating ,staff was very courteous and overall a good hotel.

By , from New York on Feb 11, 2020

Review comment responded on Feb 21, 2020

Thank you so much for your kind comments. We love to see that your stay with us was pleasant.

Real InterContinental San Salvador at Metrocentro Mall

Blvd. de Los Heroes, San Salvador, SS 544
url importing http://www.orbitz.com/San-Salvador-Hotels-Real-InterContinental-San-Salvador-at-Metrocentro-Mall.h174068-p2.Hotel-Reviews
There was an error importing /San-Salvador-Hotels-Real-InterContinental-San-Salvador-at-Metrocentro-Mall.h174068-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/San-Salvador-Hotels-Real-InterContinental-San-Salvador-at-Metrocentro-Mall.h174068-p2.Hotel-Reviews

Frequently asked questions