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Real InterContinental San Salvador at Metrocentro Mall by IHG

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3 restaurants; lunch and dinner served
Banquet hall
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
3 restaurants; lunch and dinner served
3 restaurants; lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Blvd. de Los Heroes, San Salvador, SS, 544
  • Place, Metrocentro
    ‪1 min walk‬
  • Place, Cuscatlan Park
    ‪16 min walk‬
  • Place, Monumento al Salvador del Mundo
    ‪19 min walk‬
  • Airport, San Salvador (SAL-El Salvador Intl.)
    ‪63 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(48 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Club Lounge Access

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(60 reviews)
  • Garden view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 318 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 39-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Twin Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 955 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

San Salvador

Located in Colonia Miramonte, Real InterContinental San Salvador at Metrocentro Mall by IHG is adjacent to Metrocentro and within a mile (2 km) of other popular sights like Colonia Médica Gastroclinic. This 5-star hotel has 226 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central San Salvador and also close to Monumento al Salvador del Mundo and Catedral Metropolitano.

What's nearby

  • Metrocentro - 1 min walk - 0.1 miles
  • Estadio Magico Gonzales - 14 min walk - 0.8 miles
  • Cuscatlan Park - 16 min walk - 0.9 miles
  • Monumento al Salvador del Mundo - 19 min walk - 1.0 mile
  • National Gymnasium - 2 min drive - 0.9 miles

Getting around

  • El Salvador Intl. Airport (SAL) - 45 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min walk
  • ‪Buffalo Wings - ‬4 min walk
  • ‪Picasso - ‬1 min walk
  • ‪Mister Donut Metrocentro 1a Etapa - ‬4 min walk
  • ‪Juan Valdez Metrocentro - ‬5 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall by IHG

At Real InterContinental San Salvador at Metrocentro Mall by IHG, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
39-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include iPod docks, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
InterContinental Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 22 for adults and USD 15 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Faisca do Brasil
  • Nau Lounge
  • Picasso

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (17,244 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1972
  • Communal living room
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 29.5 per night
  • Cribs/infant beds are available for USD 29.5 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults, and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Frequently asked questions

Is a free cancellation option available at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Real InterContinental San Salvador at Metrocentro Mall by IHG offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Real InterContinental San Salvador at Metrocentro Mall by IHG?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Real InterContinental San Salvador at Metrocentro Mall by IHG on Jun 5, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Real InterContinental San Salvador at Metrocentro Mall by IHG?

This hotel is situated in Colonia Miramonte, just steps from Metrocentro and Luis Poma Theater. You'll also find Monumento al Salvador del Mundo and Cuscatlán Stadium within a short drive.

Is parking available on site at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Real InterContinental San Salvador at Metrocentro Mall by IHG?

InterContinental Spa is the hotel's spa and services include sports massages, deep-tissue massages, body wraps, and couples treatments.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 3 restaurants, and champagne service at this hotel.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG include a casino at the property?

No, Real InterContinental San Salvador at Metrocentro Mall by IHG doesn't have a casino.

Is there an indoor pool at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

What amenities will couples enjoy at Real InterContinental San Salvador at Metrocentro Mall by IHG?

There are many amenities for couples at this hotel, including champagne service and in-room massages as well as 3 restaurants.

Are there hot tubs at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, but guests can enjoy a steam room at this hotel.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG have a restaurant that serves breakfast?

Yes, Real InterContinental San Salvador at Metrocentro Mall by IHG has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Real InterContinental San Salvador at Metrocentro Mall by IHG.

Are there connecting rooms at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Real InterContinental San Salvador at Metrocentro Mall by IHG?

The closest major airport to Real InterContinental San Salvador at Metrocentro Mall by IHG is San Salvador (ILS-Ilopango), which is 9.5 mi away (35 minutes by car). Another top airport is El Salvador Intl. Airport (SAL), which is located 26.7 mi away (45-minute drive).

Are there rooms with balconies that I can book at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, you won't find guestrooms with balconies at Real InterContinental San Salvador at Metrocentro Mall by IHG.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG offer wedding services?

Take advantage of the wedding venue at Real InterContinental San Salvador at Metrocentro Mall by IHG if you plan to say "I do" during your trip.

Real InterContinental San Salvador at Metrocentro Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1003 reviews
Rating 8 - Good. 147 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andres Leopoldo, SPRING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno muy bueno
Stayed 1 night in May 2026

10/10 Excellent

Fredy Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near all the major attractions throughout the country.
Stayed 8 nights in Apr 2026

10/10 Excellent

Teresa Gisela

Stayed 2 nights in Feb 2026

10/10 Excellent

Mariangeles

Stayed 1 night in Feb 2026

8/10 Good

Ana Karina

Stayed 1 night in Feb 2026

10/10 Excellent

Gisela

Stayed 3 nights in Feb 2026

10/10 Excellent

Misael

Stayed 1 night in Feb 2026

10/10 Excellent

Onasia

Stayed 4 nights in Nov 2025

2/10 Terrible

Jessica

When we got there the front desk was talking to each other about their life and they yes gave us the keys and no information about anything nobody was helping us with our stuff there was no customers service and the beds were not comfortable they never offered us valet parking they did evens
Stayed 7 nights in Jan 2026

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2025

10/10 Excellent

Ximena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds, clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
No comparison it was a great stay
Stayed 5 nights in Jan 2026

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great restaurants! Good staff and the most comfortable beds in Lat Am!!
Stayed 1 night in Jan 2026

8/10 Good

Fred

Stayed 1 night in Jan 2026

4/10 Poor

Steve

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Our 4-night stay did not meet expectations for an InterContinental property. The staff were excellent — Oscar, Enrique (valet), and the housekeeping team were kind and helpful — but several service and maintenance issues were never resolved, and we were unable to speak with a manager. Washcloths (“facial towels”) were not properly stocked. Only one was provided for two guests, and we had to call daily to request more. Larger towels were sent instead. This should not require repeated requests at this level. The shower had virtually no cold water — temperatures ranged from extremely hot to scalding, which is a safety concern. Bathroom fixtures also showed visible rust, grime, and the in-room TV casting feature never worked. 24-hour room service was advertised but not available after 11pm. Most concerning was the front desk interaction at checkout. After using express checkout like other guests, we were stopped and told by the staff member Anaisa “didn’t know if the card would go through,” despite an existing substantial authorization. This felt unnecessary and unprofessional. Considering our total exceeded $1,200 for four nights, the experience did not reflect expected standards, and we chose to complete the rest of our trip elsewhere
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was perfect!
Stayed 4 nights in Jan 2026

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my time at the hotel. It was clean, modern, and smelled amazing. The breakfast was delicious and the staff was courteous. The rooms were spacious, updated, and clean. The only reason I don't give it a 5-star review is because they only have double beds in the rooms instead of queens if you need two beds. It made sharing a bed not as comfortable as it could have been.
Stayed 3 nights in Jan 2026

2/10 Terrible

Paola

Stayed 1 night in Jan 2026

6/10 Okay

SONIA, Inglewood

Liked: Cleanliness, amenities, property conditions & facilities
Bathroom needs to renovate, towels very worn out . Bottom of the toilet stained .
Stayed 2 nights in Nov 2025

10/10 Excellent

Eugenio

Stayed 5 nights in Jan 2026

8/10 Good

juan F

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms
Stayed 11 nights in Jan 2026

10/10 Excellent

Estely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and attentive. Rooms were very clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Daysi

Stayed 3 nights in Jan 2026

10/10 Excellent

Yessi

Stayed 1 night in Dec 2025

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2026

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