Property dated. Bldgs not keep up. Food just okay. Casino lame - no table games.
I have made this resort my go to spot for each vacation to Nicaragua. This has to be the worst experience I have had to date. It is specially infuriating when the front desk does not even greet you when you approach them. I had to walk to the help desk because the phone in my room did not work. I needed extra towels, a remote control for the TV, and to complain about not being able to call the front desk. The lady at the counter just stared at me with her neck chain in her mouth. This is a resort and you can't even get a "hello." I was speechless when she explained what had already been explained to me regarding the phone tower. They had no internet or phone service. She stated some rooms had a remote control for the TV and others did not. I was told to use the buttons on the TV to operate it. Really, a wall mounted TV, that I would need a step stool to reach; I was speechless. A second agent took over because clearly this young lady had no customer service skills whatsoever. I booked 3 rooms with a total of 8 guests, most of whom are elderly women. I had to come back to the front desk with 2 of my guests to complain, since they did nothing for me when I went to ask for service. We got a remote control with electric tape holding the batteries and a pool towel; unbelievable but true.
Arrived having read some bad reviews on food but was pleasantly surprised to find food more than adequate. I was glad to have the options of beef, chicken, fish and pork. They were always cooked differently. accommodations were great and staff was excellent. I would definitely recommend and return to this resort. One thing - please level the concrete at mini golf course.
Great place. Ive been there a e times and it has gone through changes. The place is a paradise. The food has something left to be desired
Food is repetitive; typical Nicaraguan and good quality
Snacks bar opens half an hour prior to start of lunch. They should consider opening some time between the start of swimming pool use and lunch serving time. Lost items is an issue. Left my watch just to go to breakfast when I returned 45 min later it was gone. Staff seems to be very quick at grabbing items. Fortunately, I had left everything else in the safe except for the watch which I was meaning to wear. They really need to offer free WIFI which even the small, cheapest hotels do so now days.
Great time. The food is ok. The beach is beautiful. We enjoy a lot.
I have been traveling annually to this hotel because of the outstanding treatment I have received in the past, such as prior hosts Mercedes and Katya, gift shop employee Fabricio, and pool/beach assistants Juan and Rommel. But I was quite disappointed this year when an inexpensive Timex went missing during housekeeping service. When reported to Walter at the front desk, he wrote nothing down nor referred me to anyone to have the issue investigated. The resort is beautiful and the majority of the staff is professional, friendly and helpful.
This hotel really good, wonderful. It's clean, food it's so yummy, the disco it's so fun, interesting. We are enjoying a lot.
We had lots of fun, enjoyed the getaway and overall had a great time. Great service and attention.
Very nice location,good service but outdated furniture.Just few employee spoke a little english.
Poor service, bad food, public áreas dirty, they sell day passes so is no space around the swiming pool for the guest, no hand soap in the romos, elevators in very por condition.
This was a very nice resort. Beach was beautiful! Staff was helpful and friendly and it did help that some who worked at the front desk knew English. The rooms were clean and had a nice view from the balcony. The pool looked clean too but didn't use it because would rather go to the beach that was short distance away but literally right behind the resort. The food was good too. There were other activities to do as well ,such as mini golf, massages, and a casino, tennis, a few bars. It was just a nice resort to relax, have fun and enjoy your time in Nicaragua!
Outstanding staff! Katya, Fabricio, Rommel, Danny, Snyder, Juan, Lazaro, and Adalith all gave professional and above avaerage attention to patrons when checking in, arranging tours, meal services, poolside activities, shopping, and evening entertainment. I kkep going back year after year and the place/people always gets better! Love it here!
The beach, and flora and fauna, are absolutely stunning. Reception was seriously understaffed and slow, at least when we checked in. Caters to many "middle class" tour groups from Canada and Europe, given relatively modest package prices, presumably. This is a large resort, and accordingly a bit of an all inclusive "factory". Pool is nice and large, and rooms generally fine, although a bit dated. Food is generally good and varied (although can get tiresome after a few days), and staff generally well meaning, and security is not an issue. There is nothing there except the resort, and a week would be a push in my view, even for sun worshippers, (three nights about right), unless one plans to visit other significant areas in the vicinity from Montelimar as a base (e.g., Managua, Granada, Leon, Masaya, San Juan del Sur), generally an hour plus away, which requires transport and, if you do not speak Spanish and or are unfamiliar with the area, a tour guide. Granada in particular, is worth seeing. For our own tastes, we would recommend three nights in Montelimar in the context of a 10-14 day trip to get to know the country. (Note: we speak Spanish and used to live in Nicaragua.)
This is my 4th visit to Nicaragua, staying at the Barcelo Montelimar Beach Resort. I speak no spanish, yet this staff goes above and beyond to accommodate. The Concierge's Desk will arrange any tours for you, without pressure, and even arrange the airport transportation you need, since the facility is nearly 2 hours from the airport. A nice young man runs a quite nice gift shop on the grounds, for those last minute souvenirs - or if you elect not to take the Market Tour. The horses were not stabled at the horseback riding location, they needed to be requested by the Concierge. This in the long run was logical because the heat of the day is probably not healthy for the horses and bringing them to the grounds as needed was wise. The buffet food and snack shack food (at the larger pool area) are always delicious! The bathrooms in some of the hotel rooms need attention and some upgrading. The maid service was very accommodating to our needs, too. As always, 2 thumbs up on my Nicaragua home!
The grounds, pool and beach are stunning. What a beautiful place. Spent an hour or so every day catching crabs (they're everywhere) with my son along the beach. Always seats available at the pool and the beach. Food, rooms, etc. were average like most all-inclusives. Only main difference I saw was the activities were lacking. The place has a lot of activities staff... yet, all they seem interested in doing is dancing by the pool. They're not very interested in organizing a volleyball game.... or even helping you get a ball for that matter.
Everything is in exactly time, you can any information from any employee with a perfect description,the nigth show at the casona was very nice.
I stayed at this hotel a few times in the last few years. This time I found the staff, specially at the front desk to be a little less friendly that in the past.
Barceló Montelimar - All Inclusive places you 0.1 mi (0.1 km) from Montelimar Beach. This 293-room, 3.5-star property welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a casino.
Enjoy the ocean views at Océano, one of 4 onsite restaurants. Satisfy your hunger from the comfort of your room with room service.
Barceló Montelimar - All Inclusive's 293 rooms provide washers/dryers, free minibar items, and balconies or patios. 32-inch plasma TVs come with cable channels. Other standard amenities include coffee makers, ceiling fans, and hair dryers.
Barceló Montelimar - All Inclusive features a private beach, 3 outdoor pools, and a casino. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.
Property dated. Bldgs not keep up. Food just okay. Casino lame - no table games.
Dear Guest, First of all, we would like to thank you for the time you have taken to share your comments, the feedbak of our guests is extremely important to us. We have read your report carefully and are convinced that you can always improve. We hope you can visit us soon. Best regards, Barceló Montelimar
I have made this resort my go to spot for each vacation to Nicaragua. This has to be the worst experience I have had to date. It is specially infuriating when the front desk does not even greet you when you approach them. I had to walk to the help desk because the phone in my room did not work. I needed extra towels, a remote control for the TV, and to complain about not being able to call the front desk. The lady at the counter just stared at me with her neck chain in her mouth. This is a resort and you can't even get a "hello." I was speechless when she explained what had already been explained to me regarding the phone tower. They had no internet or phone service. She stated some rooms had a remote control for the TV and others did not. I was told to use the buttons on the TV to operate it. Really, a wall mounted TV, that I would need a step stool to reach; I was speechless. A second agent took over because clearly this young lady had no customer service skills whatsoever. I booked 3 rooms with a total of 8 guests, most of whom are elderly women. I had to come back to the front desk with 2 of my guests to complain, since they did nothing for me when I went to ask for service. We got a remote control with electric tape holding the batteries and a pool towel; unbelievable but true.
Dear Guest, First of all we would like to thank you for taking the time to tell us about your experience at Barceló Montelimar; For us it is very important to be able to know more about how our customers have passed it and we read with great concern each of your comments, as these do not demonstrate our usual standard of service. For us each of our clients is of great importance and we strive to provide you with the best care, therefore we are very disappointed to read your comments regarding the service you have received and we are committed to modify any actions to take us away from our goal, which is for our guests to feel taken care of and welcome at all times. We hope you can visit us soon. Best regards, Barceló Montelimar
Arrived having read some bad reviews on food but was pleasantly surprised to find food more than adequate. I was glad to have the options of beef, chicken, fish and pork. They were always cooked differently. accommodations were great and staff was excellent. I would definitely recommend and return to this resort. One thing - please level the concrete at mini golf course.
Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations.We are delighted to see that you really enjoyed the beauty of our installations, pool, food and service. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Barceló Montelimar
Great place. Ive been there a e times and it has gone through changes. The place is a paradise. The food has something left to be desired
Dear Lyndon, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectation. Best regards, Barceló Montelimar
Food is repetitive; typical Nicaraguan and good quality
Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We have taken good note of your remarks related to the service you received and we will make sure to share your review with our head of departments for improvement Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Barceló Montelimar
Snacks bar opens half an hour prior to start of lunch. They should consider opening some time between the start of swimming pool use and lunch serving time. Lost items is an issue. Left my watch just to go to breakfast when I returned 45 min later it was gone. Staff seems to be very quick at grabbing items. Fortunately, I had left everything else in the safe except for the watch which I was meaning to wear. They really need to offer free WIFI which even the small, cheapest hotels do so now days.
Dear Orbitz Firstly we appreciate the time invested for sharing yours comments.it is a pleasure to state enjoy your stayi a hotel. Let us tell you, you can use the wifi free becoming menber of My barcelo. the snack bar opens 12 a.m Sharp . However we apologize for any incovenent caused. We hope to have the pleasure of lodging again. Your sincerely Barceló Montelimar Beach Resort
Great time. The food is ok. The beach is beautiful. We enjoy a lot.
I have been traveling annually to this hotel because of the outstanding treatment I have received in the past, such as prior hosts Mercedes and Katya, gift shop employee Fabricio, and pool/beach assistants Juan and Rommel. But I was quite disappointed this year when an inexpensive Timex went missing during housekeeping service. When reported to Walter at the front desk, he wrote nothing down nor referred me to anyone to have the issue investigated. The resort is beautiful and the majority of the staff is professional, friendly and helpful.
This hotel really good, wonderful. It's clean, food it's so yummy, the disco it's so fun, interesting. We are enjoying a lot.
Hola estimado cliente, Gracias por compartir su valoración sobre su reciente estancia con nosotros. Nos encanta saber que cumplimos con sus expectativas. Esperamos tener la oportunidad de atenderle pronto. Saludos desde Barceló Montelimar