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I rented a car for two days and when I received my bill it had billed me for three days. When I complained they agreed to remove the charge and as soon as i left the property they re did the charge. I had to call American Express who agreed to reverse the charge. I had also call the hotel and someone there reversed the charge. They were just underhanded like adding service charges to the bills. I prefer to do my own tipping based on the service I get and not for shitty service. The room leaked when it rained and the Iron in the room did not work.
Location, privacy, landscaping, design, and service.
Great vancation would recommend it and willpower again
Super property. Great staff. Food was good. Gym needs some up grades. Beach needs to get rid of the rocks. I had a great time and will come back. The air conditioning was louder than the ventelation system of the Queens midtown tunnel. Too many one off charges. I understand the need to drive the revenue but all the little charges cheapens the experience. Just one exmple. Charging to rent pool floatie toys. I mean really guys. You want to be the Hyatt and you think that makes for a high end experience? It's not the money, it's the attitude. If im paying to stay, why am i paying to park my car?
Completely gorgeous property. The setting on the beach and the beautiful marble layout. Thank you we had an awesome time.
the resort was nice. Room service ran out of food every single night. Not a wide selection of alcohol or food. Our toilet clogged 1 night and it took 1 1/2 hours for someone to come. They also tried to double charge me for parking ( $180 for 3 nights) and what makes it worse, it was my wifes birthday
Very beautiful entrance. Staff was personable. Room was gorgeous. Beach area was inviting.
Located 0.9 mi (1.5 km) from Coco Beach Golf and Country Club, The Resort at Coco Beach, a Hyatt Affiliated Hotel is within a 15-minute drive of other popular attractions like The Outlet Ruta 66. This 543-room, 4-star resort has 3 outdoor pools along with a golf course and a full-service spa.
Enjoy dining at Water's Edge, one of 4 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:00 AM.
The 543 accommodations feature sitting areas. Guests can expect 49-inch Smart TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.
The Resort at Coco Beach, a Hyatt Affiliated Hotel features a golf course, a full-service spa, and 3 outdoor pools. Parking is USD 16.25 per night (USD 27.88 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 96 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach resort include a children's pool, a 24-hour fitness center, and a spa tub.