Room, 1 King Bed (Guest)
from $64
Radisson San Jose-Costa Rica
4.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 36 reviews
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Recent guest reviews
front desk staff rude! not even a single smile at my check in, still waitting for my club clarson points, for 3 rooms i booked!
Didn't have my Orbitz reservation but placed us in an upgraded suite from an old Expedia record.
We travel on July 2017, overall very good experience. I would recommend more restaurants. The breakfasts are amazing.
We reserved several rooms for our groups travel & everyone was perfectly satisfied! The king bed was comfortable & plush as was the two queen beds. The ful breakfast was delicious and the little refrigerator worked well for keeping all our drinks really cold for traveling in the San Jose sunshine! Gold's Gym provided for full exercise & workout space. The Hotel Staff kept everybody happy!
The hotel is pretty nice! However, the restaurant is overpriced, and the food from the restaurant was not very good. The rooms had no microwave or wash cloths, but the housekeepers were very accommodating and detail-oriented.
A surprising hotel that could be the envy of any resort. Its location is ideal: Close to everything and far from everything, depending on what it is chosen for. Here, one can have the best of both worlds. Within walking distance to the center of the city and its lively activities, far enough to be quiet and enjoyable. I highly recommend Radisson Calle Blancos where you will find your expectations surpassed. Enjoy!
This hotel is old and needs and update soon. Carpets are dirty and stained, bathroom was dirty and water pressure bad. Intermitent hot and cold water while taking a shower. But I can live with all the above; what I find unacceptable is getting a crib for my 9 month baby which was not correctly assembled and finding my baby on the floor crying in the middel of the night. The crib had a broken plywood under the mattress and this cause my baby to fall and hit her head. In the US you can sue for this, instead I called front desk and explained the problem and they apologized and agreed to replace the crib right away. We left for the day and to our surprise the broken crib was still in the room and the hotel never cared about getting us a new crib. Would never recommend this hotel to anyone, terrible customer service and keep in mind I am a Platinum Customer which usually gets preferential treatment. Not at this hotel, stay away!
Friendly staff. Nothing close by to do kind of out of the way. Rooms were clean and comfortable. Very relaxed and quiet atmosphere
Stayed here 2 nights...room was hot..staff was rude (both at front desk and restaurant) not what is expected of radisson....only positive...good breakfast and despite horrible restaurant service food was good
We had a noisy room the first night, but the desk (Hellen)worked hard to find us a quiet room. The staff were all lovely. Breakfast was fantastic. It was my birthday and two of the servers( Mayra and Alexandra) sang Happy Birthday to me in Spanish and gave me a dessert with a candle for me to blow out. My only disappointment was that it was a long way from museums and shops. My fault for not checking closer. The atmosphere was like an oasis in a busy city. Lots of trees and flowers.
We chose the hotel by accident. When we arrived in San Jose and sat about 1/2 hour waiting for the traffic jam to clear, we thought "oh no; what a mistake!" But the hotel turned out to be just fine. The restaurant was OK, the room was well furnished, the fitness room was outstanding and everyone was friendly. On the flip side, the hallways were dark, the view from our room was nothing to write home about, and the pool was tiny. To get downtown you had to have a car or take a taxi. Recommendation is that the hotel establish a shuttle.
We had a great time once our Hotel Room got change from the first night we arrived. The view was great
Check in at 2:00 pm. I didn't get a room key till 4:00 pm. You have to make sure you walk around your room with your flip flops as the carpet floor is sticky. $80 ($120) per night should be $30. nice facilities but not what I was expecting from a radisson. There are better and cheaper hotels in town.
They have a grey line booth in the lobby to help set up tours! Avoid having desk arrange taxis - if you walk past the hotel entrance you can get a taxi for less than half the cost of what the front desk arranges price is! Taxis are super easy to get anywhere!! Worth the breakfast to stay!!
Estuve dos días con mi familia, y nos ubicaron en el piso 4, con acceso a bebidas y comidas, lo que nos resultó excelente. Las habitaciones cómodas y un vistoso jardín con piscina que se puede apreciar desde las habitaciones. El personal es servicial. Nos sorprendió el variado desayuno. La ubicación es buena
This is our 3 rd time we stayed there. Best breakfast around, clean friendly staff. There is a lot of places you can walk to. Hard to find if you are driving, best to take there shuttle or a taxie.
The hotel is in a reasonable condition. The restorant is one of the best option for lunch in the area.
Very centric to the city of San Jose accessible to the highway to access the rain forest and or beaches
Love to stay at this location everytime I came to San Jose. Friendly staff. Antonio at Front Desk was outstanding, friendly. Made sure that my stay was comfortable enough after a busy day of work.
A beautiful hotel and it is such a pleasure to see something done right. It really shows great character of all the staff involved, who refuse to be blasé or ordinary, or take their world for granted. Everything was done just right, and it all came together. I hope to visit again soon.
Guest reviews for Radisson San Jose-Costa Rica
Everyone
front desk staff rude! not even a single smile at my check in, still waitting for my club clarson points, for 3 rooms i booked!
multiple trips
Everyone
Didn't have my Orbitz reservation but placed us in an upgraded suite from an old Expedia record.
Review comment
Meryen Ureña responded on Sep 19, 2017
Dear Rosanna, Thank you so much for sharing your comments, but also for taking the time to share your experience. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. We sincerely apologize for the inconvenience you've encountered during your stay. This is not the kind of experience we want our valued guests to have. Your feedback will serve as a key tool for us, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Sincerely, Meryen Ureña
Everyone
We travel on July 2017, overall very good experience. I would recommend more restaurants. The breakfasts are amazing.
Review comment
Meryen Ureña responded on Aug 1, 2017
Dear Nancy, Thank you so much for sharing your comments, but also for taking the time to share your experience. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Our staff is always happy to exceed your expectations; we use our values to improve every day and make the guests feel comfortable in their stay. Your feedback will serve as a key tool for us, so we can continually improve our services. We appreciate your opinions and it will be an honor if you consider as again in the future. Sincerely, Meryen Ureña
excellent group choice
Everyone
We reserved several rooms for our groups travel & everyone was perfectly satisfied! The king bed was comfortable & plush as was the two queen beds. The ful breakfast was delicious and the little refrigerator worked well for keeping all our drinks really cold for traveling in the San Jose sunshine! Gold's Gym provided for full exercise & workout space. The Hotel Staff kept everybody happy!
Review comment
Meryen Ureña responded on Jul 26, 2017
Dear guest, Thank you so much for sharing your comments, but also for taking the time to share your experience. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Our staff is always happy to exceed your expectations; we use our values to improve every day and make the guests feel comfortable in their stay. We appreciate your opinions and it will be an honor if you consider us again. Sincerely, Meryen Ureña
decent hotel with clean rooms
Everyone
The hotel is pretty nice! However, the restaurant is overpriced, and the food from the restaurant was not very good. The rooms had no microwave or wash cloths, but the housekeepers were very accommodating and detail-oriented.
Review comment
Meryen Ureña responded on Jul 10, 2017
Dear Mel, Thank you for taking the time to share your feedback. Your feedback will serve as a key tool for us, so we can continually improve our services. We will make sure that your comments will be forwarded to the hotel management to ensure hotel facilities, accommodations, and staff services are up to Radisson Hotel standards. We hope for another opportunity to exceed your expectations. Sincerely, Meryen Ureña
treasure of hotel
Everyone
A surprising hotel that could be the envy of any resort. Its location is ideal: Close to everything and far from everything, depending on what it is chosen for. Here, one can have the best of both worlds. Within walking distance to the center of the city and its lively activities, far enough to be quiet and enjoyable. I highly recommend Radisson Calle Blancos where you will find your expectations surpassed. Enjoy!
Review comment
Meryen Ureña responded on Jun 12, 2017
Dear Alfonso, Thank you so much for sharing your comments, but also for taking the time to share your experience. It is really nice that you found everything about our hotel so good. All the team will be happy for your nice words. We appreciate your opinions and it will be an honor if you consider as again in the future. Sincerely, Meryen Ureña
very dissapointed. terrible!
Everyone
This hotel is old and needs and update soon. Carpets are dirty and stained, bathroom was dirty and water pressure bad. Intermitent hot and cold water while taking a shower. But I can live with all the above; what I find unacceptable is getting a crib for my 9 month baby which was not correctly assembled and finding my baby on the floor crying in the middel of the night. The crib had a broken plywood under the mattress and this cause my baby to fall and hit her head. In the US you can sue for this, instead I called front desk and explained the problem and they apologized and agreed to replace the crib right away. We left for the day and to our surprise the broken crib was still in the room and the hotel never cared about getting us a new crib. Would never recommend this hotel to anyone, terrible customer service and keep in mind I am a Platinum Customer which usually gets preferential treatment. Not at this hotel, stay away!
Review comment
Meryen Ureña responded on Jun 2, 2017
Dear guest, Thank you for taking the time to share your feedback. We would like to apologize for the inconveniences you experienced during your stay with us. This is not the kind of experience we want our valued guests to have. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. Your feedback will serve as a key tool for us, so we can continually improve our services. We will make sure that your comments will be forwarded to the hotel management to ensure hotel facilities, accommodations, and staff services are up to Radisson Hotel standards. We hope for another opportunity to exceed your expectations. Sincerely, Meryen Ureña
a nice hotel with very friendly staff.
Everyone
Friendly staff. Nothing close by to do kind of out of the way. Rooms were clean and comfortable. Very relaxed and quiet atmosphere
Review comment
Meryen Ureña responded on May 2, 2017
Dear guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. Thank you for your valuable comments, this helps us to improve every day. We appreciate your opinions and it will be an honor if you consider us again. Sincerely, Meryen Ureña
hot rooms...poor service...good breakfast
Everyone
Stayed here 2 nights...room was hot..staff was rude (both at front desk and restaurant) not what is expected of radisson....only positive...good breakfast and despite horrible restaurant service food was good
Review comment
Meryen Ureña responded on Apr 25, 2017
Dear guest, Thank you so much for sharing your comments, but also for taking the time to share your experience. We sincerely apologize for the multiple issues you've encountered during your stay. This is not the kind of experience we want our valued guests to have. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We will make sure that your comments will be forwarded to the hotel management to ensure hotel facilities, accommodations, and staff services are up to Radisson Hotel standards. We hope for another opportunity to exceed your expectations. Sincerely, Meryen Ureña
lovely staff
Everyone
We had a noisy room the first night, but the desk (Hellen)worked hard to find us a quiet room. The staff were all lovely. Breakfast was fantastic. It was my birthday and two of the servers( Mayra and Alexandra) sang Happy Birthday to me in Spanish and gave me a dessert with a candle for me to blow out. My only disappointment was that it was a long way from museums and shops. My fault for not checking closer. The atmosphere was like an oasis in a busy city. Lots of trees and flowers.
Review comment
Meryen Ureña responded on Feb 27, 2017
Dear Okie, Thank you so much for sharing your comments, but also for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your visit and we hope to see you again. Sincerely, Meryen Ureña
Dear Guest, Thank you so much for sharing your comments, but also for taking the time to share your experience. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. We sincerely apologize for the inconvenience you've encountered during your stay. This is not the kind of experience we want our valued guests to have. Your feedback will serve as a key tool for us, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Sincerely, Meryen Ureña