Room, 1 King Bed (Guest)
from $68
Radisson San Jose-Costa Rica
4.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 32 reviews
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Recent guest reviews
The hotel is pretty nice! However, the restaurant is overpriced, and the food from the restaurant was not very good. The rooms had no microwave or wash cloths, but the housekeepers were very accommodating and detail-oriented.
A surprising hotel that could be the envy of any resort. Its location is ideal: Close to everything and far from everything, depending on what it is chosen for. Here, one can have the best of both worlds. Within walking distance to the center of the city and its lively activities, far enough to be quiet and enjoyable. I highly recommend Radisson Calle Blancos where you will find your expectations surpassed. Enjoy!
This hotel is old and needs and update soon. Carpets are dirty and stained, bathroom was dirty and water pressure bad. Intermitent hot and cold water while taking a shower. But I can live with all the above; what I find unacceptable is getting a crib for my 9 month baby which was not correctly assembled and finding my baby on the floor crying in the middel of the night. The crib had a broken plywood under the mattress and this cause my baby to fall and hit her head. In the US you can sue for this, instead I called front desk and explained the problem and they apologized and agreed to replace the crib right away. We left for the day and to our surprise the broken crib was still in the room and the hotel never cared about getting us a new crib. Would never recommend this hotel to anyone, terrible customer service and keep in mind I am a Platinum Customer which usually gets preferential treatment. Not at this hotel, stay away!
Friendly staff. Nothing close by to do kind of out of the way. Rooms were clean and comfortable. Very relaxed and quiet atmosphere
Stayed here 2 nights...room was hot..staff was rude (both at front desk and restaurant) not what is expected of radisson....only positive...good breakfast and despite horrible restaurant service food was good
We had a noisy room the first night, but the desk (Hellen)worked hard to find us a quiet room. The staff were all lovely. Breakfast was fantastic. It was my birthday and two of the servers( Mayra and Alexandra) sang Happy Birthday to me in Spanish and gave me a dessert with a candle for me to blow out. My only disappointment was that it was a long way from museums and shops. My fault for not checking closer. The atmosphere was like an oasis in a busy city. Lots of trees and flowers.
We chose the hotel by accident. When we arrived in San Jose and sat about 1/2 hour waiting for the traffic jam to clear, we thought "oh no; what a mistake!" But the hotel turned out to be just fine. The restaurant was OK, the room was well furnished, the fitness room was outstanding and everyone was friendly. On the flip side, the hallways were dark, the view from our room was nothing to write home about, and the pool was tiny. To get downtown you had to have a car or take a taxi. Recommendation is that the hotel establish a shuttle.
We had a great time once our Hotel Room got change from the first night we arrived. The view was great
Check in at 2:00 pm. I didn't get a room key till 4:00 pm. You have to make sure you walk around your room with your flip flops as the carpet floor is sticky. $80 ($120) per night should be $30. nice facilities but not what I was expecting from a radisson. There are better and cheaper hotels in town.
They have a grey line booth in the lobby to help set up tours! Avoid having desk arrange taxis - if you walk past the hotel entrance you can get a taxi for less than half the cost of what the front desk arranges price is! Taxis are super easy to get anywhere!! Worth the breakfast to stay!!
Estuve dos días con mi familia, y nos ubicaron en el piso 4, con acceso a bebidas y comidas, lo que nos resultó excelente. Las habitaciones cómodas y un vistoso jardín con piscina que se puede apreciar desde las habitaciones. El personal es servicial. Nos sorprendió el variado desayuno. La ubicación es buena
This is our 3 rd time we stayed there. Best breakfast around, clean friendly staff. There is a lot of places you can walk to. Hard to find if you are driving, best to take there shuttle or a taxie.
The hotel is in a reasonable condition. The restorant is one of the best option for lunch in the area.
Very centric to the city of San Jose accessible to the highway to access the rain forest and or beaches
Love to stay at this location everytime I came to San Jose. Friendly staff. Antonio at Front Desk was outstanding, friendly. Made sure that my stay was comfortable enough after a busy day of work.
A beautiful hotel and it is such a pleasure to see something done right. It really shows great character of all the staff involved, who refuse to be blasé or ordinary, or take their world for granted. Everything was done just right, and it all came together. I hope to visit again soon.
Spent one comfortable night after midnight airplane arrival. Decent breakfast (nothing special). Left immediately after.
It was a wonderful stay. I've lived in San Jose but returned back to the US. This is my first trip back in 10 months and staying at the Radisson was very nice. I enjoyed it very much. I recommend this hotel for business persons, vacationers and families.
I really enjoyed this hotel. The beds are EXTREMELY comfortable, the rooms are large and clean, and the staff is attentive and knowledgeable. The pool is nice and large and there is a real gym a Golds Gym on the property. The hotel is located near downtown, like a $5 cab ride. Only problem with location is it is located in an area that makes it difficult to hale a cab from the street and using the cabs at the hotel are a lot more expensive. Definitely recommend for singles and families
Overall our stay was good once we arrived at the Radisson in San Jose. Unfortunately this very nice hotel is an oasis located in a rundown commercial neighborhood lined with auto parts and tire stores. The streets are extremely crowded, noisy and busy with commercial traffic. The sidewalks are a challenge to walk as they are uneven with lots of gaps or holes. It was quite scary trying to cross the streets at times as we dodged cars, trucks and motor bikes. One of the reasons I chose this hotel was because it listed Airport shuttle under amenities. However, there was no airport shuttle. So as a result we had to pay $60 RT for a taxi. In fact no hotels in the center of San Jose or near the airport provide free shuttles. You have to take taxis. I wish I had known that previously. On the positive side the hotel and restaurant staff were wonderful, the room was comfortable and clean and the free breakfast buffet was very good. We did not check out the casino. My last critique is that I was told at check in that we had bottled water for our use. But when I checked out, I was billed $10 for water we drank. Apparently, you only get free water for one night only. We had stayed 3 nights. I would stay at another Radisson, especially for the price we paid, however, I would definitely investigate the neighborhood beforehand.
Hotel highlights
- Walking distance to Jade Museum and Gold Museum
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
Radisson San Jose-Costa Rica places you within a 15-minute stroll of popular sights such as Jade Museum and Gold Museum. This 4-star hotel has 210 rooms and welcomes guests with free breakfast, a casino, and an outdoor pool. Located in central San Jose, the hotel is also near National Center of Art and Culture and National Theater.
Dining
Free buffet breakfast is included with your stay. This hotel serves as home to a restaurant, which has pool views and specializes in international cuisine, along with a lobby lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
Rooms
Radisson San Jose-Costa Rica's 210 recently renovated rooms provide iPod docks, microwaves, and refrigerators. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also standard.
Property features
At Radisson San Jose-Costa Rica, guests enjoy a casino, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for CRC 19000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a children's pool, a fitness center, and a sauna.
Guest reviews for Radisson San Jose-Costa Rica
decent hotel with clean rooms
Everyone
The hotel is pretty nice! However, the restaurant is overpriced, and the food from the restaurant was not very good. The rooms had no microwave or wash cloths, but the housekeepers were very accommodating and detail-oriented.
treasure of hotel
Everyone
A surprising hotel that could be the envy of any resort. Its location is ideal: Close to everything and far from everything, depending on what it is chosen for. Here, one can have the best of both worlds. Within walking distance to the center of the city and its lively activities, far enough to be quiet and enjoyable. I highly recommend Radisson Calle Blancos where you will find your expectations surpassed. Enjoy!
Review comment
Meryen Ureña responded on Jun 12, 2017
Dear Alfonso, Thank you so much for sharing your comments, but also for taking the time to share your experience. It is really nice that you found everything about our hotel so good. All the team will be happy for your nice words. We appreciate your opinions and it will be an honor if you consider as again in the future. Sincerely, Meryen Ureña
very dissapointed. terrible!
Everyone
This hotel is old and needs and update soon. Carpets are dirty and stained, bathroom was dirty and water pressure bad. Intermitent hot and cold water while taking a shower. But I can live with all the above; what I find unacceptable is getting a crib for my 9 month baby which was not correctly assembled and finding my baby on the floor crying in the middel of the night. The crib had a broken plywood under the mattress and this cause my baby to fall and hit her head. In the US you can sue for this, instead I called front desk and explained the problem and they apologized and agreed to replace the crib right away. We left for the day and to our surprise the broken crib was still in the room and the hotel never cared about getting us a new crib. Would never recommend this hotel to anyone, terrible customer service and keep in mind I am a Platinum Customer which usually gets preferential treatment. Not at this hotel, stay away!
Review comment
Meryen Ureña responded on Jun 2, 2017
Dear guest, Thank you for taking the time to share your feedback. We would like to apologize for the inconveniences you experienced during your stay with us. This is not the kind of experience we want our valued guests to have. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. Your feedback will serve as a key tool for us, so we can continually improve our services. We will make sure that your comments will be forwarded to the hotel management to ensure hotel facilities, accommodations, and staff services are up to Radisson Hotel standards. We hope for another opportunity to exceed your expectations. Sincerely, Meryen Ureña
a nice hotel with very friendly staff.
Everyone
Friendly staff. Nothing close by to do kind of out of the way. Rooms were clean and comfortable. Very relaxed and quiet atmosphere
Review comment
Meryen Ureña responded on May 2, 2017
Dear guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. Thank you for your valuable comments, this helps us to improve every day. We appreciate your opinions and it will be an honor if you consider us again. Sincerely, Meryen Ureña
hot rooms...poor service...good breakfast
Everyone
Stayed here 2 nights...room was hot..staff was rude (both at front desk and restaurant) not what is expected of radisson....only positive...good breakfast and despite horrible restaurant service food was good
Review comment
Meryen Ureña responded on Apr 25, 2017
Dear guest, Thank you so much for sharing your comments, but also for taking the time to share your experience. We sincerely apologize for the multiple issues you've encountered during your stay. This is not the kind of experience we want our valued guests to have. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We will make sure that your comments will be forwarded to the hotel management to ensure hotel facilities, accommodations, and staff services are up to Radisson Hotel standards. We hope for another opportunity to exceed your expectations. Sincerely, Meryen Ureña
lovely staff
Everyone
We had a noisy room the first night, but the desk (Hellen)worked hard to find us a quiet room. The staff were all lovely. Breakfast was fantastic. It was my birthday and two of the servers( Mayra and Alexandra) sang Happy Birthday to me in Spanish and gave me a dessert with a candle for me to blow out. My only disappointment was that it was a long way from museums and shops. My fault for not checking closer. The atmosphere was like an oasis in a busy city. Lots of trees and flowers.
Review comment
Meryen Ureña responded on Feb 27, 2017
Dear Okie, Thank you so much for sharing your comments, but also for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your visit and we hope to see you again. Sincerely, Meryen Ureña
surprising hotel
Couples
We chose the hotel by accident. When we arrived in San Jose and sat about 1/2 hour waiting for the traffic jam to clear, we thought "oh no; what a mistake!" But the hotel turned out to be just fine. The restaurant was OK, the room was well furnished, the fitness room was outstanding and everyone was friendly. On the flip side, the hallways were dark, the view from our room was nothing to write home about, and the pool was tiny. To get downtown you had to have a car or take a taxi. Recommendation is that the hotel establish a shuttle.
Review comment
Meryen Ureña responded on Feb 23, 2017
Dear Guest, Thank you so much for sharing your comments, but also for taking the time to share your experience. It is really nice that you found everything about our hotel so good. Thank you for your valuable comments, this helps us to improve every day. We appreciate your opinions and it will be an honor if you consider as again in the future. Sincerely, Meryen Ureña
hotel downtown - san jose
Everyone
We had a great time once our Hotel Room got change from the first night we arrived. The view was great
Review comment
Meryen Ureña responded on Feb 20, 2017
Dear Anita, Thank you so much for sharing your comments, but also for taking the time to share your experience. We’re so glad you chose Radisson Hotel San Jose to come relax, on behalf of all the staff we offer apologies for the inconvenients. Thank you for your valuable comments, this helps us to improve every day. We hope that you give us the opportunity to serve you in the future. Sincerely, Meryen Ureña
motel 6 like room & experience carpet is sticky.
Everyone
Check in at 2:00 pm. I didn't get a room key till 4:00 pm. You have to make sure you walk around your room with your flip flops as the carpet floor is sticky. $80 ($120) per night should be $30. nice facilities but not what I was expecting from a radisson. There are better and cheaper hotels in town.
Review comment
Meryen Ureña responded on Feb 2, 2017
Dear guest, We apologize for all inconveniences you experienced during your stay with us. We can say that we are taking the necessary steps to correct all these nonconformities. We appreciate your feedback and we would like to have you back in our hotel and have the opportunity of offer you a better experience. Sincerely, Meryen Ureña
wonderful breakfast- comfy beds -helpful staff
Everyone
They have a grey line booth in the lobby to help set up tours! Avoid having desk arrange taxis - if you walk past the hotel entrance you can get a taxi for less than half the cost of what the front desk arranges price is! Taxis are super easy to get anywhere!! Worth the breakfast to stay!!
Review comment
Meryen Ureña responded on Jan 26, 2017
Dear Joann, Thank you so much for sharing your comments, but also for taking the time to share your experience. We appreciate your feedback, this helps us to improve every day. We hope that you give us the opportunity to serve you in the future. Sincerely, Meryen Ureña
Dear Mel, Thank you for taking the time to share your feedback. Your feedback will serve as a key tool for us, so we can continually improve our services. We will make sure that your comments will be forwarded to the hotel management to ensure hotel facilities, accommodations, and staff services are up to Radisson Hotel standards. We hope for another opportunity to exceed your expectations. Sincerely, Meryen Ureña