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Recent guest reviews

Ants infesting my room was not great. Nobody mentioned there was a gym. I wanted to run but the neighborhood was way too dangerous.

The property is conveniently located for me. But lately the staff in reception has become the worst. I’m beginning to think they are racist against blacks. I have visited there for years, the staff in the restaurant is excellent. But in reception they have no idea of what’s is customer service. They treated me really bad, when I went back they told me I was not welcomed and cancelled my reservation. Told me to call the manager for information.

Hotel staff is nice like all the Costa Rican people!! Property is old and run down like it’s not been renovated since opening. Pictures are NOT true to reality Beds are horrible! One side is broken and sunk and the other is hard like they put a brick underneath to keep it from sinking too. My friend had the same exact bed in her room too. Breakfast is not bad thou. Location is not good! 9 blocks from city center but the walk is in dangerous, dirty streets Not recommend staying there

For the price it’s ok. I’ve had issues with the staff Recently very Poor customer service

Rooms are too far from entrance, was not offered vip perk either

This was a quiet, well maintained and beautiful Hotel! I loved it!

Pool was way too cold no one way able to enjoy. Otherwise every staff was very professional and the place is great!!

Clean and bigger rooms. Staffs are friendly and helpful. Nice and clean pool with gym. Breakfast every day 7:30-10:30 am. Delicious coffee my kids and I have been there for a week and was awesome!

I loved the service and the kindness of the people, the cleanliness of the room ... in essence I loved everything.

I love everything ,the property is amazing, as well as the amenities

I liked the spaciousness of the room and the great breakfast.

I don’t like the room. Walkways are not lighted. Room smells like old store room.

The hotel was empty when I arrived and they made me wait 3 hours to get my room. I also requested an edit to my bill for business purposes upon check out which they said they can do and would email. The email never arrived so I called back, they said they would make the changes again and would email, finally the email came but there was no changes. When I tried calling back I was disconnected 6 times and passed around from person to person, extremely frustrating. When I could speak with someone they made me get the company registration number, etc and then the bill was still sent incorrectly a third time. So I eventually gave up, the time I was spending was a waste with the incompetence of the staff.

Grounds are beautiful. Restaurant was nice and food was excellent- tho a number of menu items were unavailable. The room was clean but carpet badly stained and curtains and chairs had seen better days.

Calle Central y Tercera Av. 15 San José San Jose

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Children's Museum is a short stroll from Radisson San Jose-Costa Rica, and other popular attractions like Mercado Central are within a mile (2 km). This 210-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking. It's connected to the convention center in central San José and also close to National Theater and Simon Bolivar Zoo.


Dining

Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM. This hotel serves as home to a restaurant, which has pool views and specializes in international cuisine, along with a lobby lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and laptop-compatible safes.


Property features

Radisson San Jose-Costa Rica features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CRC 22000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Premium Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Radisson San Jose-Costa Rica

Everyone (18) Couples (3) Family (4)
3
Everyone

Ants infesting my room was not great. Nobody mentioned there was a gym. I wanted to run but the neighborhood was way too dangerous.

By on Sep 8, 2022

Review comment responded on Sep 8, 2022

Thanks for taking the time to leave us a comments about you're most recent stay with us. We would like to apologize for the inconveniences you experienced during your stay with us.Your feedback will serve as a key tool for us, so we can continually improve our services. We hope for another opportunity to exceed your expectations.

3
Everyone

By on Jul 19, 2022

2
Everyone

By on Jun 3, 2022

1
Everyone

The property is conveniently located for me. But lately the staff in reception has become the worst. I’m beginning to think they are racist against blacks. I have visited there for years, the staff in the restaurant is excellent. But in reception they have no idea of what’s is customer service. They treated me really bad, when I went back they told me I was not welcomed and cancelled my reservation. Told me to call the manager for information.

By on Mar 9, 2022

Review comment responded on Mar 11, 2022

Thank you for taking the time sharing your review. We always desire for our valued guest's experience to be exceptional and we apologize for any inconvenience this may have caused you. Your feedback is highly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service.

3
Everyone

Hotel staff is nice like all the Costa Rican people!! Property is old and run down like it’s not been renovated since opening. Pictures are NOT true to reality Beds are horrible! One side is broken and sunk and the other is hard like they put a brick underneath to keep it from sinking too. My friend had the same exact bed in her room too. Breakfast is not bad thou. Location is not good! 9 blocks from city center but the walk is in dangerous, dirty streets Not recommend staying there

By on Mar 6, 2022

Review comment responded on Mar 8, 2022

Thank you for taking the time to write a review. We always desire for our valued guest's experience to be exceptional and we apologize for any inconvenience this may have caused you. Your feedback is highly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to make a more favorable impression in the future.

1
Everyone

For the price it’s ok. I’ve had issues with the staff Recently very Poor customer service

By on Mar 4, 2022

Review comment responded on Mar 4, 2022

Thank you for taking the time to write a review. We apologize to hear that we fell short of your expectations due to the service you received from our staff at that time. This is certainly not the kind of experience we would like you to have. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. Your feedback will serve as a key tool for us, so we can continually improve our services. We hope for another opportunity to make a more favorable impression in the future.

1
Partner Couples Business Business

Rooms are too far from entrance, was not offered vip perk either

By on Mar 2, 2022

Review comment responded on Mar 3, 2022

Thank you for taking the time sharing your review. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Your feedback will serve as a key tool for us, so we can continually improve our services. We appreciate your assessment and it will be an honor if you consider as again in the future.

5
Everyone

This was a quiet, well maintained and beautiful Hotel! I loved it!

By on Jan 25, 2022

Review comment responded on Jan 27, 2022

Thank you for taking the time sharing your review. We appreciate your assessment and it will be an honor if you consider as again in the future.

4
Everyone

By on Apr 29, 2021

Review comment responded on May 14, 2021

Thank you for taking the time sharing your review. We appreciate your assessment and it will be an honor if you consider as again in the future.

5
Everyone

By on Mar 5, 2020

Review comment responded on Mar 5, 2020

Thank you for taking the time sharing your review. We appreciate your assessment and it will be an honor if you consider as again in the future.

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