Hotel Real del Carmen

2.0 star property
Hotel in San Cristóbal de las Casas with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Real del Carmen

Hallway
Grand Room | Desk, free WiFi, bed sheets
Reception
Exterior
Grand Room | Bathroom | Shower, free toiletries, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
C. Guadalupe Victoria 59, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240
  • Mesoamerican Museum of Jade
    ‪6 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪8 min walk‬
  • Santo Domingo Handicraft Market
    ‪11 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Economy Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Junior Room

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

Family Triple Room, Multiple Beds

  • Sleeps 6
  • 3 Double Beds

Economy Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Triple Room

  • 603 sq ft
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

Grand Room

  • 775 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

Basic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

San Cristóbal de las Casas

Located in De La Merced, Hotel Real del Carmen is next to Regional Costume Museum and La Merced Church. The 29 rooms at this hotel include balconies and LED TVs.

What's nearby

  • Mesoamerican Museum of Jade - 6 min walk - 0.4 miles
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.5 miles
  • Plaza 31 de Marzo - 8 min walk - 0.5 miles
  • Santo Domingo Handicraft Market - 11 min walk - 0.6 miles
  • Ex-Convent of Santo Domingo - 12 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 85 min drive

Restaurants

  • ‪Claudia Santiz - ‬4 min walk
  • ‪Tamales Regionales - ‬4 min walk
  • ‪Pollo Puig - ‬4 min walk
  • ‪Toscano Café & Restaurante - ‬3 min walk
  • ‪La REAL - ‬3 min walk

About this property

Hotel Real del Carmen

Hotel in San Cristóbal de las Casas with a 24-hour front desk
The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Balconies, ceiling fans, and desks are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Ceiling fan
  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-10:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Real del Carmen Hotel
Hotel Real del Carmen San Cristóbal de las Casas
Hotel Real del Carmen Hotel San Cristóbal de las Casas

Frequently asked questions

Is a free cancellation option available at Hotel Real del Carmen?

Hotel Real del Carmen offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Real del Carmen?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Real del Carmen on Jun 1, 2025 start from $25.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Real del Carmen?

This hotel is situated in De La Merced, just steps from Regional Costume Museum and La Merced Church, and within a short walk of Mesoamerican Museum of Jade. You'll also find Plaza 31 de Marzo and San Cristóbal de las Casas Cathedral less than a mile away.

Is parking available on site at Hotel Real del Carmen?

No, there isn't parking available at the hotel.

Does Hotel Real del Carmen include a casino on the premises?

No, Hotel Real del Carmen doesn't have a casino.

Is there an indoor pool at Hotel Real del Carmen?

No, there is no indoor pool at this hotel.

Does Hotel Real del Carmen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Real del Carmen have a restaurant that serves breakfast?

No, Hotel Real del Carmen doesn't have a restaurant that serves breakfast.

Will Hotel Real del Carmen allow pets to stay for free?

No, pets aren't allowed at Hotel Real del Carmen.

Does Hotel Real del Carmen have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Real del Carmen?

The closest major airport to Hotel Real del Carmen is Angel Albino Corzo Intl Airport (TGZ), which is about 27.7 mi away.

Are there rooms with balconies that I can book at Hotel Real del Carmen?

Yes, every guestroom at Hotel Real del Carmen comes with a balcony.

Hotel Real del Carmen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente calidad precio...

100% Recomendable, habitación con camas muy comodas,en planta baja y cerca del centro, limpio y bonita decoración. Excelente el precio por la habitación con 3 camas.
Stayed 2 nights in May 2025

10/10 Excellent

José Antonio

Stayed 3 nights in Mar 2025

8/10 Good

angel ivan

Stayed 1 night in Feb 2025

10/10 Excellent

Ismael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguro
Stayed 1 night in Oct 2024

6/10 Okay

Andrés Macario

Liked: Cleanliness, property conditions & facilities
No realizaron limpieza a recámara
Stayed 2 nights in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza, servicio y comodidad

Si buscas un hotel cercano a la plaza principal ,muy comunicado,donde te atiendan super bien no dudes en elegir estar en este hotel,atendido por personal muy atento a tus necesidades,limpio,acogedor y cercano a la parte del centro de la ciudad
Stayed 3 nights in Nov 2023