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Hotel LIVVO Koala Garden

Property class: 4

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Photo gallery for Hotel LIVVO Koala Garden

A buffet area with a variety of food items, a glass partition, and a modern interior design.
Property video
The entrance to Livvo Koala Garden Hotel with a glass door, stone pillars, and a tiled roof.
A spacious lobby with a reception desk, seating area, and a reception counter.
A modern hotel with a pool area, multiple balconies, and palm trees.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle Geminis, 2, Maspalomas, San Bartolomé de Tirajana, Canary Islands, 35100
  • Place, Holiday World Maspalomas
    ‪2 min walk‬
  • Place, Maspalomas Golf Course
    ‪17 min walk‬
  • Place, Yumbo Shopping Center
    ‪5 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪27 min drive‬

Room options

View all photos for Double Room, Balcony

A modern living room with a wooden sofa, a round coffee table, and a TV mounted on a wooden cabinet.

Double Room, Balcony

  • Garden view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Balcony

In-room safe, WiFi (free), bed sheets

Superior Double Room, Balcony

  • Garden view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Balcony

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony

  • Garden view
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 2 Twin Sofa Beds
  • Free WiFi

View all photos for Double Room, Balcony (1 adult and 1 child)

A modern living room with a wooden sofa, a round coffee table, and a TV mounted on a wooden cabinet.

Double Room, Balcony (1 adult and 1 child)

  • Garden view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Balcony (1 adult and 1 child)

In-room safe, WiFi (free), bed sheets

Superior Double Room, Balcony (1 adult and 1 child)

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Balcony (2 adults and 1 child)

In-room safe, WiFi (free), bed sheets

Superior Double Room, Balcony (2 adults and 1 child)

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Balcony (2 adults and 1 child)

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony (2 adults and 1 child)

  • Garden view
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Balcony (3 adults and 1 child)

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony (3 adults and 1 child)

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Balcony (2 adults and 2 children)

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony (2 adults and 2 children)

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Sofa Beds
  • Free WiFi

APARTMENT STANDARD

  • Sleeps 10
  • Free WiFi

APARTMENT SUPERIOR

  • Sleeps 10
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

About the neighborhood

San Bartolomé de Tirajana

Located in Maspalomas within 2 miles (3 km) of Yumbo Shopping Center, Hotel LIVVO Koala Garden is within a few miles (5 km) of other popular sights such as Maspalomas Dunes. This 160-room, 4-star hotel welcomes guests with 4 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Holiday World Maspalomas - 2 min walk - 0.1 miles
  • Maspalomas Botanical Garden - 12 min walk - 0.7 miles
  • Maspalomas Golf Course - 17 min walk - 0.9 miles
  • Yumbo Shopping Center - 5 min drive - 1.0 mile
  • CITA Shopping Center - 7 min drive - 1.4 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪La Bolognese - ‬5 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Restaurante Vista Bonita - ‬6 min drive
  • ‪La Vicaría - ‬6 min drive
  • ‪Bar Del Club Deportivo - ‬4 min drive

About this property

Hotel LIVVO Koala Garden

At Hotel LIVVO Koala Garden, guests enjoy 4 outdoor pools, a children's pool, and a gym. Transportation is made easy with a beach shuttle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a free kid's club, and a terrace.
Guests can enjoy free WiFi and TVs. Other standard amenities include furnished balconies, coffee makers, and hair dryers.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Ronde

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • There are no elevators.

Property is also known as

Hotel Koala Garden San Bartolome de Tirajana
Koala Garden San Bartolome de Tirajana
Koala Garn Bartolome Tirajana

Frequently asked questions

Is free cancellation available at Hotel LIVVO Koala Garden?

Hotel LIVVO Koala Garden provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do within easy reach of Hotel LIVVO Koala Garden?

This hotel is situated in Maspalomas, just steps from Holiday World Maspalomas. You'll also find Yumbo Shopping Center and Maspalomas Dunes within a short drive.

Is parking available on site at Hotel LIVVO Koala Garden?

No, there isn't parking at this hotel.

Does Hotel LIVVO Koala Garden feature a casino?

No, Hotel LIVVO Koala Garden doesn't have a casino.

Is there an indoor pool at Hotel LIVVO Koala Garden?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 10:00 AM and 6:00 PM.

What do couples enjoy most about Hotel LIVVO Koala Garden?

There are plenty of amenities for couples at this hotel, including a restaurant, 4 outdoor pools, and a poolside bar.

Does Hotel LIVVO Koala Garden have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel LIVVO Koala Garden have a restaurant that serves breakfast?

Yes, Hotel LIVVO Koala Garden serves free buffet breakfast at La Ronde each morning.

Does Hotel LIVVO Koala Garden allow pets to stay for free?

No, pets aren't allowed at Hotel LIVVO Koala Garden though service animals are welcome.

Does Hotel LIVVO Koala Garden have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel LIVVO Koala Garden?

The closest major airport to Hotel LIVVO Koala Garden is Gran Canaria Airport (LPA), which is 19.9 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Hotel LIVVO Koala Garden?

Yes, every guestroom at Hotel LIVVO Koala Garden comes with a furnished balcony and some offer garden views.

Hotel LIVVO Koala Garden Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 221 reviews
Rating 8 - Good. 103 out of 221 reviews
Rating 6 - Okay. 23 out of 221 reviews
Rating 4 - Poor. 6 out of 221 reviews
Rating 2 - Terrible. 2 out of 221 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ionut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall i have had a great stay,
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Maria Bernadette

Liked: Cleanliness
Fab hotel for the money, we were all inclusive and the food was great and joey’s that had to be booked was also fab, always had a clean room each morning and even a bottle of fizz left for my Birthday which we assumed was picked up with checking our passports, lovely touch. Would definitely recommend Thank you.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities
Ruhiges hotel
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

John

Liked: Staff & service
Nice hotel and entertainment staff but grass area around pool very dirty and drinks ant the bar very limited and not good at all
Stayed 6 nights in May 2024
Verified review

6/10 Okay

Yuniesky

Liked: Property conditions & facilities
En general el alojamiento está muy buen mantenido y muy cómodo, en especial las camas soy muy cómodas, tiene varias deficiencias, como la limpieza de las habitaciones, la calidad de la comida, los gatos en el comedor, el Personal no sonríe demasiado ni es cercano, recepción nos ha dado la información equivocada para la reserva del restaurante a la carta y no pudimos disfrutar de este servicio ya que pasamos solo dos noches en el hotel. Lo mejor del hotel, las piscinas y las terrazas de los bungalows que brindan un espacio casi privado para cada unidad, las habitaciones son espaciosas. Lo peor del hotel, la comida, las pizzas chamuscadas todo el tiempo, la calidad era buena, pero parecen que no acertaban con la temperatura del horno o el tiempo de cocinado, también hay poca variedad en las carnes y las chamuscan también, el desayuno no es bueno, de hecho el último día preferimos no desayunar ya que es malo, muy malo.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Roel

Liked: Cleanliness, amenities, property conditions & facilities
Schoon, mooi, zwembad, gevarieerd eten.
Stayed 8 nights in Dec 2025
Verified review

6/10 Okay

Tobias

Es war okay. Essen und Getränke jedoch sehr schlecht. Anlage ist ganz schön, aber drum herum nichts los.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Andreas

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolut nicht empfehlenswert, nie wieder, wenn man als Paar anreist - nicht empfehlenswert! Kinderanimation in vollster Lautstärke durch das Mikrofon, täglich bis 22:30 Uhr!! Zimmer befinden sich um die Kinderanimation, oder auch direkt zur stark befahrenen Strasse. Es ist immer laut, man bekommt keine Erholung. Zimmer okay für südliche Verhältnisse, aber nicht wirklich geputzt! Essen ist Massenproduktion, ohne Liebe, schlechte Qualität, Billigware Viele Katzen streunen zwischen den Stühlen umher und holen sich die Essensreste vom Servierwagen, und trinken aus dem Pool Wasser. Hotellobby richt extrem nach Raumparfum, und es gibt ein quitschendes Geräusch das Tag und Nacht permanent zu hören ist, auf dem gesamten Areal, Schuld wird der Wind sein, etwas Schmieröl könnte helfen. Manches Personal ist freundlich, anderes wiederum nicht, Arbeitsmoral niedrig. Wir kommen sicher nicht wieder.
Stayed 9 nights in Mar 2025
Verified review

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hotel. Nourriture satisfaisante.
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Philipp

Liked: Cleanliness, staff & service, amenities
Preis-Leistung ist ok. Abends ist es laut. Viele Engländer. Essen etwas langweilig. Es fehlt vor allem eine coole Poolbar. Abends muss man stehen oder zu den Poolliegen. Was cool ist, sind die drei Pools. So kann man etwas ausweichen
Stayed 9 nights in Feb 2024
Verified review

8/10 Good

Elisa

Liked: Cleanliness, amenities
Huone ylitti odotukset ja palvelu oli riittävän hyvää. Miljöö oli kiva ja siitä pääsi melko edullisesti ja nopeasti joka suuntaan taksilla. Rantaan oli pidempi matka ja ilta ohjelma oli joka ilta samat lastenlaulut.
Stayed 7 nights in Nov 2023
Verified review

6/10 Okay

Noa

Liked: Staff & service
Disliked: Property conditions & facilities
Me gustó la amplitud de la habitación, la comida estaba correcta, los trabajadores era simpáticos y atentos, que hubiera varias espacios para estar, unos más tranquilos y otros más bulliciosos. El gimnasio estaba bastante completo y el horario era amplio. A priori parecía que iba a ser más ruidoso pero las gorras de descanso se respetaban y se dormía bien. No me gustó el descuido de la habitación. Tenía varios desperfectos de importancia para ser un 4 estrellas. Habría que hacerle una puesta a punto a las habitaciones. Que las camas sean separadas es muy incómodo para dormir en pareja. En general no me pareció un hotel de la calidad y servicios 4 estrellas, aún así el personal era tan agradable que hicieron nuestra estancia fabulosa, repetiríamos
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay nada que no me gustará, repetiría sin duda alguna.
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Valérie

Liked: Cleanliness, staff & service
Logement agréable et bien entretenu, mais bcp de bruits : clients peu respectueux des autres et du règlement, qui discutent en extérieur dès 7h du matin et occupent la piscine jusqu’à minuit. Et surtout zone des animations nocturnes bien trop proche des chambres. Restaurant assez bien fourni mais toujours les mêmes repas pendant toute la semaine
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Pier Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben organizzato e posizione comoda
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

John Van der

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In hele rustige omgeving komt ook door all in concept dus voor vermaak moet je verder zoeken
Verified review

4/10 Poor

Ron

Liked: Cleanliness, property conditions & facilities, room comfort

Mooie accomodatie, slecht eten!

Mooie accomodatie, maar eten ronduit slecht Niet 4 sterren waardig!!!!
Stayed 6 nights in Dec 2022
Verified review

8/10 Good

oliver

Liked: Staff & service, property conditions & facilities, room comfort

Eine Woche Sonne und Strand

Hotel hat Potential. Zimmer , TV etc. in Ordnung . Was nicht gut war ist das Essen. Es hat auch anderen Gästen nicht geschmeckt und die Speisen waren oft kalt. Die Salate haben auch nicht so toll ausgesehen. Noch ein Punkt der überhaupt nicht gefallen hat war die Lautstärke. Auch beim Kinderanimation über 100 dezibel. Das schadet dem Gehör auf Dauer. Ich fand es unangenehm. Aufgrund dieser 2 Punkte werden wir in nächster Zeit nicht mehr kommen.
Stayed 7 nights in Dec 2022
Verified review

8/10 Good

Hila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt familievenligt hotel med god plads og godt staff. Havde all inkl - det eneste negative var at der ikke var stor variation af mad til morgen- middag og aftensmaden. Beskrivelsen af hvad det var for nogle retter manglede stort set altid og når der var beskrivelse matchede det ikke indholdet. Alt for meget svinekød så vi måtte stort set spise fisk hver dag og vegetarisk.
Stayed 5 nights in Nov 2022
Verified review

8/10 Good

Luise

Liked: Cleanliness, amenities, property conditions & facilities
Schöne große Anlage mit modernem Fitnessbereich und vielen Pools. Unschön war leider das Personal an der Rezeption, es würde nicht gut beraten, kein herzlicher Empfang. Essen war insgesamt gut, aber nicht überragend. Insgesamt ein solides Resort. Die Animation war teilweise gut, teilweise nicht gut, da man beim Pilates Kurs lediglich ein YouTube Video präsentiert bekam und die Animateurin auch nicht mitmachte.
Verified review

4/10 Poor

Sophie

Liked: Staff & service
Chambres correctes mais douches très passables peinture qui se décolle. Déçu par la promiscuité des logements avec partie restauration piscine, trop de chats. zone détente apéro à revoir. Questions restauration :très passables, beaucoup de viande non cuite,eau jamais fraîche,pas de jus de fruit correct, cocktail beaucoup trop chimique. Piscine non chauffé.. inadmissible.
Stayed 7 nights in Oct 2022
Verified review

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Koala garden

Overall ok ,food was of poor quality ,too much fried or deep fried , hot plates were not hot , all food that was supposed to be hot was like warm at best. The facilities were generally good , pools , terrace es and furniture,general outside areas, and clean and litter free,however ,lots of cats around ,and in the heat a pungent smell of cat poo around gardens . Drinks in all cases were poor quality. Rooms were spacious and the bathroom had shower and baths in them . Overall would not book again , needs to improve food / drinks standards and quality
Stayed 4 nights in Jan 2022
Verified review

8/10 Good

Anders Heikel

Liked: Staff & service, property conditions & facilities, room comfort
Fint sted til stor familie (10). All inclusive har den bagside af medaljen, at
Stayed 7 nights in Nov 2021
Verified review

8/10 Good

christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deuxième séjour , sans mauvaise surprise

Hôtel très bien entretenu, personnel très agréable. Bonne restauration. Seul bémol repas répétitifs.
Stayed 7 nights in Oct 2021
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service

Normalito

Es un 4* con todo incluido normalito. Es verdad que su precio es inferior a mayoría de TI de la isla, pero se nota: poca variedad en comida, aunque debo destacar que los platos 'calientes' estuvieron muy ricos (opción de pescado y carne recien hecha). Bebidas alcohólicas de muy baja calidad. Cocteles 'preparados' malos. Todo de grifo: no sólo refrescos, también zumos y VINOS! Por lo que el TI de bebidas se reduce a barra libre de cerveza. Varias piscinas pero no muy grandes para la capacidad que tiene. En septiembre era dificil encontrar hamacas. No me quiero imaginar Agosto... Huye de la zona 1 y 2, donde la musica (especialmente regueton) está sonando a tope todo el día. Pide habitaciones en zona 3, más tranquila. PERSONAL muy amable: lo mejor del hotel. Bar de piscina siempre con colas y 1 solo camarero. Muy pocas opciones de comida fuera de horas (salchichas, hamburguesas, croquetas y napolitanas dulces). Divertida zona de chorros para niños. Se aparca facil en exterior. Recomendable la playa de Amadores y las dunas de Maspalomas (15-20 min en coche). Tenían reservada una zona del restaurante para un grupo 'burbuja' extranjero y no gestionaron bien las mesas para el resto de turistas, con colas a horas tardías en las que la zona 'burbuja' estaba vacía. Habitación amplia. Aconsejo planta baja por las 2 hamacas del porche. Para unos pocos días, puede ser suficiente. Para una estancia más larga, no lo recomendaría, salvo por la opción ajustada de su precio.
Stayed 3 nights in Sep 2021