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Kumara Serenoa by Lopesan Hotels

Property class: 4

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Photo gallery for Kumara Serenoa by Lopesan Hotels

A clear blue pool with white lounge chairs and a palm tree-lined background.
A couple toasting with wine glasses at a restaurant table with a number 22 sign, under a woven pendant light.
A beachside resort with white sun loungers, a pool, and a modern building with a red-tiled roof.
A spacious living area with a large glass wall offering a view of a pool and outdoor area. There is a black table with decorative bottles and a patterned rug.
A pathway flanked by tall palm trees and lush greenery, leading to a building with a modern design and a blue accent wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Touroperador fritidsresor 4, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Maspalomas Golf Course
    ‪13 min walk‬
  • Place, Maspalomas Botanical Garden
    ‪15 min walk‬
  • Place, Yumbo Shopping Center
    ‪29 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, Terrace, Pool View

A modern bedroom with a large bed, a bedside table, and a wall-mounted light fixture.

Junior Suite, Terrace, Pool View

8.8 out of 10
Excellent
(20 reviews)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Garden View

A hotel room with a large bed, a bedside table with a telephone, and a wall with a tropical wallpaper.

Suite, Garden View

8.4 out of 10
Very good
(21 reviews)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Double Room, Terrace, Pool View

A modern hotel room with a large bed, a nightstand, a wall-mounted lamp, and a window with a view of the outside.

Family Double Room, Terrace, Pool View

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Terrace (Adults Only +18)

A modern hotel room with a large bed, a seating area, and a view of the outdoors.

Junior Suite, Terrace (Adults Only +18)

9.6 out of 10
Exceptional
(8 reviews)
  • Golf view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Adults Only +18)

A modern bedroom with a large bed, a wardrobe, a vanity with a mirror, and a telephone on a bedside table.

Suite, Terrace (Adults Only +18)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Terrace

A modern outdoor patio with a glass door leading to a room, white furniture, and a well-maintained lawn.

Junior Suite, Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Garden View

A bed with a grey headboard, two pillows, and a white bedspread.

Suite, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

DOUBLE RUN OF HOUSE

  • Sleeps 4

View all photos for Family Suite

A modern hotel room with a large bed, a nightstand, a wall-mounted lamp, and a window with a view of the outside.

Family Suite

  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

A modern hotel room with a large bed, a nightstand, a wall-mounted lamp, and a window with a view of the outside.

Family Suite

  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

San Bartolomé de Tirajana

Located in Maspalomas within 2 miles (3 km) of Yumbo Shopping Center, Kumara Serenoa by Lopesan Hotels is within a few miles (5 km) of other popular sights such as Maspalomas Dunes. This 144-room, 4-star hotel welcomes guests with 3 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Maspalomas Golf Course - 13 min walk - 0.8 miles
  • Maspalomas Botanical Garden - 15 min walk - 0.8 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Restaurant - ‬1 min drive
  • ‪Sakura III - ‬2 min drive
  • ‪Innovador Restaurante Asiático - ‬1 min drive
  • ‪Al Circo Restaurante Italiano - ‬2 min drive
  • ‪Ifa Catarina Hotel Bar - ‬1 min drive

About this property

Kumara Serenoa by Lopesan Hotels

Kumara Serenoa by Lopesan Hotels features 3 outdoor pools, a children's pool, and a gym. A stay here includes free parking. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a terrace, and laundry facilities.
42-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, espresso makers, and laptop-compatible safes. Bathrooms are shared.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmera Buffet

Things to do

  • 3 outdoor pools
  • Children's pool
  • Concerts/live shows
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • Built in 1988
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.

Property is also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolomé de Tirajana
Kumara Serenoa by Lopesan Hotels Hotel San Bartolomé de Tirajana

Frequently asked questions

Is free cancellation available at Kumara Serenoa by Lopesan Hotels?

Kumara Serenoa by Lopesan Hotels provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Kumara Serenoa by Lopesan Hotels?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Kumara Serenoa by Lopesan Hotels on Oct 8, 2026 start from $177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Kumara Serenoa by Lopesan Hotels?

This hotel is situated in Maspalomas within a short 15-minute walk of Maspalomas Golf Course and also 14 minutes on foot from Maspalomas Botanical Garden. You'll also find Maspalomas Dunes and Yumbo Shopping Center within a short drive.

Does Kumara Serenoa by Lopesan Hotels include a casino at the property?

No, Kumara Serenoa by Lopesan Hotels doesn't have a casino.

Will I find an indoor pool at Kumara Serenoa by Lopesan Hotels?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

Does Kumara Serenoa by Lopesan Hotels feature a restaurant that includes a breakfast menu?

Yes, Kumara Serenoa by Lopesan Hotels serves free buffet breakfast at Palmera Buffet each morning.

Will Kumara Serenoa by Lopesan Hotels allow pets to stay for free?

No, pets aren't allowed at Kumara Serenoa by Lopesan Hotels.

How close is the airport from Kumara Serenoa by Lopesan Hotels?

The closest major airport to Kumara Serenoa by Lopesan Hotels is Gran Canaria Airport (LPA), which is 20.3 mi away (29 minutes by car).

Kumara Serenoa by Lopesan Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 193 out of 334 reviews
Rating 8 - Good. 102 out of 334 reviews
Rating 6 - Okay. 28 out of 334 reviews
Rating 4 - Poor. 5 out of 334 reviews
Rating 2 - Terrible. 6 out of 334 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room kept spotless staff excellent breakfast very good lots of choice parking was not really adequate not enough spaces
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and mostly because the staff were so attentive and pleasant
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Low-rise, relaxed, uncrowded, clean, nice breakfast buffet
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, the staff were very helpful, the food was good quality however I wish there was more vegetarian or pescatarian options as it was very meat heavy
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really good from the start to finish!
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded and all nice staff, always accommodating and letting us know all the information required for our stay.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 16 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here a few times, it’s great for a relaxing break with a nice pool
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very great in giving good service and help for its customers. Reception staff is great. The all inclusive deal was very nice to have. Great pool. Clean and fresh rooms. They were very helpful the whole stay.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place, breakfast was good as well however parking was limited and we had to park outside the property several times. In addition what was disappointing is that the adults only pool can only be accessed if you have an adults only room rather than being for adults only. This means that the majority of people gather around one pool rather than being able to access both. The two pools was one of the selling points for us and we did not realise you needed to book specific room types, so be aware when you book your room.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Staff & service
My agency tried to get in touch with them for an urgent cancellation due to hospitalisation ignoring them by phone and email. Shameless and greedy!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Holiday

Nice hotel, quiet location, good and clear rooms. Excellent pool area, clean and tidy common areas, cozy, I can recommend!
Stayed 7 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff. Plenty of staff to ensure all remained clean and spotless and they do work tirelessly to this end too. Reception staff always nice, pleasant and helpful too. Food and drink fairly priced and of good quality too, so no complaints. Pool area very clean and plenty of beds available for all. I liked that there is no smoking pool side. A smoking area is provided not too far away.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place outside noisy center!

Amazing place with amazing service!
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Amazing pool and overall beautiful property.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, fresh and safe place, seems like the place effect in everyone in a positive vibe!
Stayed 7 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Kumara. It was a great place for family; it has a shallow pool for small children as well as a small play area. The layout allowed us to stay outside our room whilst being able to watch our little one in these areas. The hotel was extremely clean. Only negative we have is food could be better for small picky eaters, by no means healthy but suggestions would include eg pizza, chicken nuggets; (there was more variety for adults).
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , location away from resort centres so need car or taxi , no amenities close by
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Staff & service
I was very disappointed with this property. It does not feel like a hotel at all, and unfortunately I cannot recommend it. The main issue is the staff. In particular, the evening service staff were quite unpleasant. There was one lady, with dark red hair and glasses, who was especially rude and unprofessional. Overall, I did not find the staff friendly or welcoming, which really affected our experience. The only positive mention goes to Alexandra at reception, who was absolutely lovely and very helpful — I truly recommend her. However, apart from that, the rest of the staff left a lot to be desired. For this reason, I do not recommend this place at all.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Lovely and peaceful. Nice rooms around a large pool which was heated in the winter. Beds are comfortable and bathrooms are lovely. Breakfast was ok, plenty of choice but can be busy. All staff were friendly and the entertainment (activities during the day and poolside and evening entertainers) were great. The only downside is the location, it’s a long walk to anywhere else or a taxi and the footpaths locally are terrible.
Stayed 10 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delivered on their images!

This property delivered on all the images they offer in their profile. Contemporary, clean, great staff, and great experience. The 1 thing is that is somewhat remote from the dunes or town. If you prefer all inclusive - a great option. Otherwise reception will call you a taxi within minutes.
Stayed 8 nights in Oct 2024