Hotel has beautiful pool area. Breakfast buffet was good. Room was Kept clean. Review of staff is a bit mixed. Most were very helpful and friendly giving us advice on what to do and the best places to eat. One was friendly but completely unhelpful Saying things like no I haven't heard of those restaurants because I don't go there. It didn't occur to him that he could be helpful by just googling the info for us. The Wi-Fi was really poor. All we could ever do is text we could never get any emails out. some webpages opened but a lot did not. People rely nowadays on good Wi-Fi to make reservations look up things to do etc. if a hotel advertises that they have Wi-Fi then it should be decent Wi-Fi. The bed was comfortable but the couch in the living room where the TV was his very uncomfortable. It would've been a lot nicer to either put the TV in front of the bed or at least have a halfway comfortable couch from which to watch TV. The biggest issue we had was that after our long flight we were told that there was some problem with our room and we would have to stay in hey different hotel next door for a night! It included a complementary grill buffet dinner which was really bad.We complained about the situation on the first night and after that everything dramatically improved.They upgraded us to a room directly overlooking the pool with a wonderful view. Having made these comments,we were happy with the overall experience and would definitely consider staying there again.
Great hotel, near all - excellent facilities and breakfast, nice size room with balcony, safe, spacious lounge area with pool and jacuzzi. Will return.
If you are used to the other Axel Hotel properties, this particular hotel will not rise to those standards. But the hotel was decent and probably as good as you can find in Maspalomas, which was horrible. DO NOT GO TO GRAN CANARIA!!!
Yumbo Shopping Center is a short stroll from AxelBeach Maspalomas Apartments & Lounge Club - Adults Only, and other popular attractions like English Beach are within a mile (2 km). This 3-star aparthotel has 92 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.
In addition to a restaurant that serves lunch, there's also a bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 8:00 AM to 11:00 AM.
Each apartment is air-conditioned and features a kitchenette and a balcony. There's space to spread out with a separate bedroom, a living room, and a dining area. A plasma TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include a minibar, a coffee maker, and a ceiling fan.
At AxelBeach Maspalomas Apartments & Lounge Club - Adults Only, guests enjoy a full-service spa, an outdoor pool, and a health club. If you drive, self parking is EUR 15 per night, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this adults-only aparthotel include a sauna, an outdoor tennis court, and free WiFi in public areas.
Hotel has beautiful pool area. Breakfast buffet was good. Room was Kept clean. Review of staff is a bit mixed. Most were very helpful and friendly giving us advice on what to do and the best places to eat. One was friendly but completely unhelpful Saying things like no I haven't heard of those restaurants because I don't go there. It didn't occur to him that he could be helpful by just googling the info for us. The Wi-Fi was really poor. All we could ever do is text we could never get any emails out. some webpages opened but a lot did not. People rely nowadays on good Wi-Fi to make reservations look up things to do etc. if a hotel advertises that they have Wi-Fi then it should be decent Wi-Fi. The bed was comfortable but the couch in the living room where the TV was his very uncomfortable. It would've been a lot nicer to either put the TV in front of the bed or at least have a halfway comfortable couch from which to watch TV. The biggest issue we had was that after our long flight we were told that there was some problem with our room and we would have to stay in hey different hotel next door for a night! It included a complementary grill buffet dinner which was really bad.We complained about the situation on the first night and after that everything dramatically improved.They upgraded us to a room directly overlooking the pool with a wonderful view. Having made these comments,we were happy with the overall experience and would definitely consider staying there again.
Great hotel, near all - excellent facilities and breakfast, nice size room with balcony, safe, spacious lounge area with pool and jacuzzi. Will return.
If you are used to the other Axel Hotel properties, this particular hotel will not rise to those standards. But the hotel was decent and probably as good as you can find in Maspalomas, which was horrible. DO NOT GO TO GRAN CANARIA!!!
