Hotel Playa Cristal

Hotel in Catemaco with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Outdoor pool, pool umbrellas, sun loungers

Breakfast, lunch, dinner served; Mexican cuisine

In-room safe, desk, iron/ironing board, rollaway beds

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Pool
Breakfast available
Room service
Laundry
24/7 front desk

Explore the area

Madero No. 73-A, Col. centro, Catemaco, VER, 95870

Place, Laguna Catemaco
‪2 min walk‬
Place, Carmen Basilica
‪10 min walk‬
Place, Nanciyaga Ecological Reserve
‪19 min drive‬

Room options

Double Room

Sleeps 2
1 Double Bed

About the neighborhood

Catemaco

Hotel Playa Cristal places you next to Laguna Catemaco and within a 15-minute walk of Carmen Basilica. This 33-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

Laguna Catemaco - 2 min walk - 0.1 miles
Carmen Basilica - 10 min walk - 0.6 miles
Los Tuxtlas Biosphere Reserve - 11 min drive - 1.4 miles
Nanciyaga Ecological Reserve - 19 min drive - 5.5 miles
Salto de Eyipantla Waterfalls - 49 min drive - 10.3 miles

Getting around

Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 155 min drive

Restaurants

‪Restaurant Palapas gorell - ‬2 min walk
‪La Ola - ‬9 min walk
‪El Buen Sabor - ‬11 min walk
‪Cabaña Aloha - ‬9 min walk
‪El Curandero Cevicheria&beer - ‬3 min walk

About this property

Hotel Playa Cristal

Hotel in Catemaco with a 24-hour front desk and an outdoor pool

At Hotel Playa Cristal, guests have access to an outdoor pool, free WiFi in public areas, and a business center. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a meeting room, laundry facilities, and a gift shop.

Guests can expect free WiFi and plasma TVs with cable channels. Other standard amenities include safes, phones, and desks.

Recreational amenities at the hotel include an outdoor pool.

Similar properties

Pool
Hot Tub
Spa
Kids pool

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Onsite parking includes off-street options

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 98 for adults and MXN 98 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Tierra de Tucanes

Things to do

Outdoor pool

Family friendly

Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Business center
Meeting room

Outdoors

Garden
Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

Plasma TV with cable channels

Food and drink

Free bottled water
Limited room service

Air conditioning
Desk
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for MXN 200.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately MXN 98 for adults and MXN 98 for children
Rollaway bed fee: MXN 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Check-in: 3:00 PM—-6:00 PM
Check-out: 1 PM
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

There are no elevators.

Property is also known as

Hotel Playa Cristal Catemaco

Hotel Playa Cristal

Playa Cristal Catemaco

Playa Cristal

Hotel Playa Cristal Catemaco, Mexico - Veracruz

Hotel Playa Cristal Hotel

Hotel Playa Cristal Catemaco

Hotel Playa Cristal Hotel Catemaco

Frequently asked questions

Are free cancellation options available at Hotel Playa Cristal?

Hotel Playa Cristal provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Playa Cristal?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Playa Cristal on Nov 5, 2025 start from $51.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Playa Cristal?

This hotel is located in Catemaco, just steps from Laguna Catemaco. You'll also find Los Tuxtlas Biosphere Reserve and Nanciyaga Ecological Reserve within a short drive.

Will I be able to park at Hotel Playa Cristal?

No, there isn't parking available at the hotel.

Does Hotel Playa Cristal have a casino at the property?

No, Hotel Playa Cristal doesn't have a casino.

Will I find an indoor pool at Hotel Playa Cristal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Playa Cristal?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel Playa Cristal have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Playa Cristal have a restaurant with a breakfast menu?

Yes, Hotel Playa Cristal serves a cooked-to-order breakfast for a surcharge each morning at Tierra de Tucanes.

Will Hotel Playa Cristal allow pets to stay for free?

No, pets aren't allowed at Hotel Playa Cristal though service animals are welcome.

Does Hotel Playa Cristal have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Playa Cristal?

No, you won't find guestrooms with balconies at Hotel Playa Cristal.

Hotel Playa Cristal Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

James

Business traveler

May 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice breakfast and good dinners. No hairdryer and not enough plugs. Nice garden to have a drink at end of day

Stayed 3 nights in May 2025

8/10 Good

Luis

Traveled with family

Feb 18, 2025

Liked: Cleanliness, amenities

Exelente service with attention to details. Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink

Stayed 3 nights in Feb 2025

10/10 Excellent

Florisol

Jun 10, 2024

Liked: Staff & service, amenities

Close to the lake

Stayed 1 night in Jun 2024

8/10 Good

Belen

Mar 24, 2024

Stayed 2 nights in Mar 2024

8/10 Good

Javier

Mar 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

all was good

Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Oct 4, 2023

Stayed 1 night in Oct 2023

8/10 Good

Martin

Dec 13, 2022

Liked: Cleanliness

Disliked: Room comfort

Stayed 2 nights in Dec 2022

10/10 Excellent

Walid

Traveled with partner

Sep 10, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s ok

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family

Mar 23, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff, clean and very accessible to walk to different restaurants and other activities. Nice pool area.

Stayed 2 nights in Mar 2021

8/10 Good

Fidel

Business traveler

Jan 11, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2021

2/10 Terrible

Verified traveler

Jun 10, 2020

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Mar 9, 2020

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Feb 18, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner

Nov 25, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed a few times at this location. Easy check in/out, staff is very friendly, pool and garden area is beautiful.

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Aug 6, 2019

Stayed 1 night in Aug 2019

8/10 Good

joel

Jan 27, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly, it was raining cats and doges despite the fact that this is said to be the dry season. Rain starts normaly in May....What could they do about it?

Stayed 1 night in Jan 2018

8/10 Good

maria

Sep 14, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was good for what we needed my husband fell in love with the garden but keep in mind that it belongs to the restaurant we were told we can't bring our own drinks and just enjoy the view. That really upset us bucause we really wanted to sit and enjoy the garden.