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Vila Gale Salvador

4.5 out of 5.0

Recent guest reviews

The staff did have some English speakers which was nice but they honestly didn't seem to care very much about their guests. The first room I was put in had a broken window latch, the safe did not work, the TV came in fuzzy, and the shower was infested with these little spec sized bugs that bounce around. After the ceiling started leaking in the bathroom (flooding the whole bathroom) I changed rooms. The second room that we were put in still had the little bugs in the bathroom and the dresser drawers were broken. Everything else worked though. Housekeeping repeatedly forgot to clean my room. The location seemed mostly safe for Brazil although one time as I was coming back to the hotel from sightseeing in the middle of the day, 4 guys and a dog were beating up someone in the taxi stand outside. That was unsettling. The staff was rude and unpleasant. The housekeepers acted like it was a huge chore to bring me tissues after they had forgotten to stock my room with them, the hotel bar was never staffed, and no one seemed to know anything about the local area. The front desk never once asked how my stay was and then tried to charge me for international phone calls that I did not make. Oh and the hot tub didn't work. It was the same temperature as the pool. I will never stay at this hotel ever again!

Pros: - Nice breakfast. - Location in front of the sea with excelent views - Rate. Cons: - Bad smell in rooms and corridors (mold) - Rooms need a refurbishment. - Beds and pillows aren't that comfortable.

Hotel was clean, well-located and had all that one needs for a comfortable weekend.

The hotel location was the best. The bad was nobody speak inglish.

May be the best option in Salvador, decent location, large, comfortable room. Service by entire staff was better than average. Comfortable beds, clean, modern baths and contemporary room decor were all great. No wireless in the rooms, only wired hi speed internet access for a fee.

Room options

Family Apartment

Full 1 | Sleeps 4

Superior

King 1 | Sleeps 3

Suite Superior

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 1498 reviews