Grand Hotel Salerno4.0 out of 5.0
Recent guest reviews
Such a noisy hotel. Breakfast coffee is worse than any place I've ever visited. Service isnt good. Location is great but the staff really don't seem to care about business guests. I still can't work out why there is a cash-only supplement to pay on check-in. Something about state taxes only payable in cash! When we were there they had about 200 school kids running rampant through the hotel uncontrolled. I believe it was some kind of excursion. More like a nightmare.
This hotel has the biggest rooms in size that I have yet seen in Europe. They even have two bathrooms - a shower and a bath. The room and linen were clean. The windows opened upto a great vista of the ocean and the marine drive. However the hotel needs a overall makeover. The outside facade is dilapidated. The common restroom in the lobby was dirty. Breakfast was mostly bakery items and nothing much to choose from. Location is quite good.
Depending on your room, you either get a nice view of the sea, or an ugly view of rooftops. The hotel is not too far from downtown. Rooms are a bit worn out, WiFi is unreliable, and the breakfast is so-so. Overall OK, not terrible, not fantastic.
The Hotel is beautiful from outside and it has a gorgeous view of the gulf of Salerno. Unfortunately, it is horrible, decadent and dirty inside. The revolving door at the entrance has been broken for a long time and it has not been fixed yet. Our room had mold on the ceiling and on the walls. Furthermore, the people at the reception are rude, incompetent and not helpful. I don’t understand where is the standard of a four stars hotel. It looks like the hotel of a third world country. I don’t recommend it at all.
This hotel supposedly is near Salerno's center. Well it isn't. It is huge and quite noisy but the rooms are old, dusty and muldy, and they need many repairs. The sheets were disgusting and black stained and when we asked for clean ones the clenaing laday told us that it was becayse of the washing mashine. Maybe they should change that too. There weren't any towels in the room at first-we had to ask for that too! At least breakfast and dinner were ok.
I was there for 5 days during September 2017. The hotel is near to the see and the city center, but it is not enough. Room is big and has 2 bathrooms. It seems clean BUT I realized that they did not cleen the shower. As many days as I was there I used the small bottles with the shower gel that hotel offers, but I did not throw away empty bottles that were on the shelf in the shower and every day added one more. Νo one threw them away. When one empty small bottle felt down in the shower, I left it there, and when I returned no one had touched it even the room was cleaned. In the dinning room everyone is running here and there and NO ONE LΑUGHS, does not speak English, they all work like a robot. Food is INWARD, immobile and reminds bad hospital food. Breakfast is pure and no one has in mind to check if the coffee in the coffee machine is over. Usually the tablecloths at breakfast had not been cleansed from the crumbs left by the previous ones.Staff at reception is unwelcoming. IT IS NOT A 4 STAR HOTEL
What qualifies this as a 4 star hotel? Staff at reception is very unwelcoming and rude. Let's start off with actually walking into this place was a disaster. The revolving doors were only open enough for one person to fit through. We were traveling with children and the stroller would not fit through. We tried to squeeze through and got yelled At, WAIT WAIT.. Wait? For What? For the only door in the place that should be working? Mind you we waited 5 minutes for someone to come open the door wider for us. Got there early and needed to drop my luggage off, they have a do it yourself luggage drop off area that anyone can just walk in and take your things, I've never ever seen anything like this. The "bar" if you can even catch it open.. is mediocre at best. They have a beautiful view on the roof but no restaurant or bar, What a waste. Walking through the hallways chipped bright purple paint on the walls, marks on the walls, not maintained at all and it smelled. The room had a nice balcony with a view but that's about the only nice thing about it even though the railings had rust. Marks on the wall, the air conditioning vent was disgusting with dirt all around it and it barely kept the room cool. Dust on the tables, bathtub with mold in it. Everything was terrible, but the most disappointing was how rude people that work there are. Not welcoming at all, no help, even at breakfast they made a big deal and gave us dirty looks because we had kids and a stroller. Disgusting!
If this a 4 star hotel, I'm a monkey's uncle. Room was very odd with two bathrooms and an anteroom. Wasn't pristine and a bit tired. TV wasn't programmed, it was noisy even with windows closed. Stood at reception to check out and was basically ignored for a few minutes. Could not recommend at all.
Swimming pool; You have to buy their hair cap that costs 3 Euro. Entrance is "free". Food is ok but most is not self made and comes out of the supermarket. Wifi is only available at the entrance and the rooms above. Other rooms/second floor; signal is not strong enough. Rooms are old fashioned but very clean and a good airco. The carpet smells a little so open the window during the day.
Now here we have a hotel with a great location, about 2 km from the areas of where the action is in Salerno. Their breakfest buffé is at best subpar in comparison to proper 4* hotels in Europes big cities. Not a lot of vegetables and mostly bread, cereal and normal drinks. The rooms are nice, big and clean. Hard beds which might not be good for some but for me it works. They have an indoor pool which is not that useful since you wanna swim in an outdoor pool. Aside from that the hotel is ok. The location is their makn selling point.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located within a 5-minute walk of Forte La Carnale, Grand Hotel Salerno is within a 15-minute stroll of Masuccio Salernitano Marina. This 4-star hotel welcomes guests with 320 rooms and conveniences like a marina, an indoor pool, and free in-room WiFi. It's also close to Lungomare Trieste and Via dei Mercanti.
Start your day off right with a free buffet breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
Grand Hotel Salerno's 320 rooms are soundproofed and provide minibars, laptop-compatible safes, and phones. Guests can expect free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, and bidets. Rooms also include desks.
At Grand Hotel Salerno, guests enjoy a marina, an indoor pool, and a fitness center. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
42.0% of guests recommend this hotelTotal of 2091 reviews