Mercure Saint Malo Balmoral

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Saint Malo Balmoral

A modern hotel with a glass facade, a visible lobby area with seating, and a sign reading "Mercure Hotel".
A modern hotel lobby with seating areas, a reception desk, and artwork on the walls.
A modern living room with a sofa, armchairs, and a coffee table.
A hotel room with a bed, two wall-mounted lamps, a night view painting, and a chair by the door.
A modern building with a clean, tiled exterior and a narrow pathway lined with greenery and outdoor seating.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
24 Rue Theodore Monod, Saint-Malo, Ille-et-Vilaine, 35400
  • Place, Port of Saint-Malo
    ‪12 min walk‬
  • Place, Sillon Beach
    ‪13 min walk‬
  • Place, St. Malo Citadel
    ‪20 min walk‬
  • Airport, Dinard (DNR-Dinard - Pleurtuit - Saint-Malo)
    ‪21 min drive‬

Room options

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Suite, 1 Double Bed with Sofa bed

  • City view
  • 484 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Superior Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Superior Room, 2 Twin Beds

  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Privilege, Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Saint-Malo

Located in Rocabey - Alsace - Gare within a mile (2 km) of St. Malo Citadel, Mercure Saint Malo Balmoral is within 2 miles (3 km) of other popular sights such as St. Malo Beach. This 4-star hotel has 77 rooms and welcomes guests with 24-hour room service, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Port of Saint-Malo - 12 min walk - 0.7 miles
  • Sillon Beach - 13 min walk - 0.7 miles
  • St. Malo Citadel - 20 min walk - 1.1 miles
  • St. Malo Beach - 4 min drive - 1.3 miles
  • Fort National - 4 min drive - 1.3 miles

Getting around

  • Saint Malo Station - 2 min walk
  • Rennes (RNS-Saint-Jacques) - 64 min drive

Restaurants

  • ‪Little Italy - ‬2 min walk
  • ‪F.A.V.Orite Coffee - ‬15 min walk
  • ‪Le Rooftop - ‬16 min walk
  • ‪Les Flots Gourmands - ‬15 min walk
  • ‪Restaurant 1934 - ‬12 min walk

About this property

Mercure Saint Malo Balmoral

Guests of Mercure Saint Malo Balmoral enjoy access to free WiFi in public areas, meeting rooms, and conference space. Free offsite parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, and Select Comfort beds with Frette Italian sheets ensure a restful night. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 to 22 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ecotours
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 2010
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 to 22 per person
  • Self parking fee: EUR 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Balmoral
Best Western Balmoral Saint-Malo
Mercure Saint Malo Balmoral Opening March 2016 Hotel
Best Western Hotel Balmoral Saint-Malo
Mercure Balmoral Opening March 2016 Hotel
Mercure Saint Malo Balmoral Opening March 2016
Mercure Balmoral Opening March 2016
Mercure Saint Malo Balmoral Hotel
Mercure Balmoral Hotel
Mercure Balmoral
Mercure Saint Malo Balmoral Hotel
Mercure Saint Malo Balmoral (Opening March 2016)
Mercure Saint Malo Balmoral Saint-Malo
Mercure Saint Malo Balmoral Hotel Saint-Malo

Frequently asked questions

Are free cancellation options available at Mercure Saint Malo Balmoral?

Mercure Saint Malo Balmoral provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Mercure Saint Malo Balmoral?

As of Aug 5, 2026, prices found for a 1-night stay for 2 adults at Mercure Saint Malo Balmoral on Sep 4, 2026 start from $199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Mercure Saint Malo Balmoral?

This hotel is situated in Rocabey - Alsace - Gare within a short 19-minute walk of St. Malo Citadel and also 12 minutes on foot from Port of Saint-Malo. You'll also find Saint-Malo Ferry Port and St. Malo Beach within a short drive.

Will I be able to park at Mercure Saint Malo Balmoral?

Yes, parking is offered for EUR 15 per night. Wheelchair-accessible parking is also available for guests.

Does Mercure Saint Malo Balmoral feature a casino?

No, Mercure Saint Malo Balmoral doesn't have a casino.

Is there an indoor pool at Mercure Saint Malo Balmoral?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Saint Malo Balmoral?

Couples staying at this hotel will appreciate amenities like 24-hour room service and Frette Italian sheets as well as a bar/lounge.

Are there hot tubs at Mercure Saint Malo Balmoral?

No, this hotel doesn't have a spa tub.

Does Mercure Saint Malo Balmoral have a restaurant that serves breakfast?

Yes, Mercure Saint Malo Balmoral serves buffet breakfast on weekday mornings for a surcharge from its snack bar.

Does Mercure Saint Malo Balmoral allow pets to stay free of charge?

No, pets aren't allowed at Mercure Saint Malo Balmoral.

Are there connecting rooms at Mercure Saint Malo Balmoral?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Mercure Saint Malo Balmoral?

The closest major airport to Mercure Saint Malo Balmoral is Dinard (DNR-Dinard - Pleurtuit - Saint-Malo), which is 7.5 mi away (20 minutes by car).

Can I book a room with a balcony at Mercure Saint Malo Balmoral?

No, you won't find guestrooms with balconies at Mercure Saint Malo Balmoral.

Mercure Saint Malo Balmoral Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 366 out of 712 reviews
Rating 8 - Good. 287 out of 712 reviews
Rating 6 - Okay. 40 out of 712 reviews
Rating 4 - Poor. 14 out of 712 reviews
Rating 2 - Terrible. 5 out of 712 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with lovely staff in a good position
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ainur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a perfect location! Just 3 minutes from the station (ideal for the bus to Mont Saint-Michel) and about 20 minutes from the beach. The rooms are very clean and the breakfast is delicious. I loved the variety of pastries and the fact they had hot options like eggs, bacon, and chicken. Would definitely stay again!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly lovely stay!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was exceptional.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Rupert

Liked: Cleanliness, staff & service
Good breakfast, nice big room.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Natasha C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the old town.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Near the train station and a walk away from the Walls of St Malo. Would stay again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Muthana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good Hotel
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the train station and a modern, clean hotel
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for the train station (basically across the street), and still walkable to the historic city center.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel - clean, convenient, well placed with only 15 minutes walk from the old town / fortress... need to reserve your parking ahead of time!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very comfortable and so spacious. The hotel is conveniently located and we had a good experience.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay St Malo

2 night stay in St Malo, hotel was conveniently situated with a 15 minute walk into the center
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Gwion

Liked: Cleanliness, staff & service, property conditions & facilities
Well presented, clean, pleasant staff, comfortable room.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern and well kept. Handy to train and bus station. Staff were very friendly.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train, friendly staff, clean hotel. Thank you!
Stayed 1 night in Apr 2025
Verified review

8/10 Good

emma

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice modern hotel. Parking nearby that was safe and cheaper option than the hotel parking.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location to get to the sea front by foot or bus. hotel room is v spacious and and comfortable.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station. Very nice breakfast buffet. I wish the staff had a uniform or at least a jacket so I knew who was staff.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the train station and only a 10 minute walk to the old walled city of St Malo. It is a good example of a reliable hotel chain.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to Inter Musos - just!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Doan Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious modern rooms w heater for towels!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station, it's a 20 minutes walk to the city center (which is some kind of a tourist trap, at least in August). There are a good restaurants nearby. Maybe not too romantic, but very reasonable
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This is a convenient hotel very close to the train station and car rental area. The room was clean and had a nice shower. It was an easy10 minute walk into the town of St Malo. We had breakfast in a nice small cafe across from the train station.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple yet nice

Nice basic place to stay in Saint Malo - I choose it for its location just few metres from the train station - convenient if you travel for work by train.
Stayed 2 nights in May 2023