I stayed at this hotel at the end of a three week trip all over France, both in the south, west and north. During that time I stayed at a lot of hotels and all of them were fabulous and the staff at those hotels were warm, friendly and kind, always going the extra mile to help. But when we arrived here the only kind and warm people were the receptionists. Everyone else felt like a zombie and were quite rude. One morning when I called to ask if there were eggs at breakfast (I speak French fluently) the gentleman I spoke with was incredibly rude and acted like he had trouble understanding my French (which has never happened to me in all of my travels in France, my French is very good) and when I asked nicely if he would like me to speak Spanish or English just hung up on me! When I had dinner in the restaurant the entire staff was cold, dismissive and even condescending--one woman refused to speak to me in French and only spoke to me in English no matter the fact I was speaking French and glared and uses rude tone of voice for no reason as we were kind as we always are. With the exception of the receptionists, everyone at the hotel looked like they were bored or was a zombie. We ended up eating elsewhere for the rest of our stay to avoid the unwelcoming staff at the restaurant in the hotel . My traveling companion commented that of all the hotels we stayed in, this was by far the weirdest. The rooms were great, but what makes a good hotel is the full 360• experience!
Nice and clean, modern and spacious but still far enough away from the city center of Jouy-En Josas to be a shocker to those who plan on walking to the hotel from the train station. Not only is a considerable distance but it's all uphill. We stayed at the hotel due to it's proximity to Versailles.
Best Western Plus Paris Saclay places you next to HEC Paris and within 2 miles (3 km) of other popular attractions like Musee de la Toile de Jouy. This 144-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.
This hotel serves as home to a bar, along with a restaurant that specializes in French cuisine. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.
Guests can expect free WiFi and TVs with cable channels and pay movies. Refrigerators, coffee makers, and free newspapers are also available. Housekeeping is not available.
Best Western Plus Paris Saclay offers a gym, a sauna, and free WiFi in public areas. Self parking is available for EUR 8 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
I stayed at this hotel at the end of a three week trip all over France, both in the south, west and north. During that time I stayed at a lot of hotels and all of them were fabulous and the staff at those hotels were warm, friendly and kind, always going the extra mile to help. But when we arrived here the only kind and warm people were the receptionists. Everyone else felt like a zombie and were quite rude. One morning when I called to ask if there were eggs at breakfast (I speak French fluently) the gentleman I spoke with was incredibly rude and acted like he had trouble understanding my French (which has never happened to me in all of my travels in France, my French is very good) and when I asked nicely if he would like me to speak Spanish or English just hung up on me! When I had dinner in the restaurant the entire staff was cold, dismissive and even condescending--one woman refused to speak to me in French and only spoke to me in English no matter the fact I was speaking French and glared and uses rude tone of voice for no reason as we were kind as we always are. With the exception of the receptionists, everyone at the hotel looked like they were bored or was a zombie. We ended up eating elsewhere for the rest of our stay to avoid the unwelcoming staff at the restaurant in the hotel . My traveling companion commented that of all the hotels we stayed in, this was by far the weirdest. The rooms were great, but what makes a good hotel is the full 360• experience!
Nice and clean, modern and spacious but still far enough away from the city center of Jouy-En Josas to be a shocker to those who plan on walking to the hotel from the train station. Not only is a considerable distance but it's all uphill. We stayed at the hotel due to it's proximity to Versailles.
Hello, Thank you for taking the time to give us feedback about your experience at our hotel. First of all, we are sorry that your stay was not as good as you expected it to be. Thank you for your compliments toward the front desk staff. We will tell them your warm words as they are always a source of motivation. However, your bad experience at the restaurant is regrettable. We'll notify the catering manager of your comment. Next time, please don't hesitate to tell us your discontent as soon as you face the problem, so we can solve it right away. We apologize for the disagreement that you had to deal with and we hope to see you again soon to offer you a better stay. Thank you for your loyalty to our brand. Best regards, Sandrine PICOU