Unfortunately, our stay was very disappointing. We don’t typically leave negative reviews, but the cleanliness of this property was far below an acceptable standard.When we walked in, the floors were visibly dirty from the doorway. As we looked around, the countertops and side tables all had cup rings, spill marks, and clearly had not been wiped down. While we can overlook minor issues, the bedding situation was the biggest concern.In the main bedroom, the sheets and pillows were covered in both animal and human hair. We decided to switch to the guest room, but when we pulled the sheets back, it was obvious they had not been changed at all from the last time they were slept in. We took photos and videos documenting everything.Communication with the host before arrival was excellent, but once we brought up the cleanliness issues, the response became disappointing. We were told the sheets had been verified as clean, but our videos clearly show otherwise. Thankfully, there was a washer and dryer, which we used to wash the bedding ourselves before sleeping in it.When we expressed our concerns, the host simply asked, “How can I help?” At that point, as guests dealing with significant cleanliness issues, we felt the host should have taken initiative to make things right without us having to request something specific.Overall, the condition of the home did not match the expectations, and the lack of proactive resolution left us very dissatisfied with this stay.