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Recent guest reviews

Except for the view, the scenery, the garden, a surprising Tesla charger and the excellent breakfast buffet, this hotel is definitely not worth its 5 stars. Not even close. Everything is old, poorly maintained, unpractical and the service is disappointing. They didn't offer to bring the luggage into the room upon arrival, nor to take them down upon leaving, Internet is abysmally slow (when it works), only one old room key per room, the carpet dates back 50 years at least, the bathrooms are ridiculously small, bathtub and sink were clogged, there was no hair conditioner or body lotion, the indoor pool and sauna do not offer bath towels or robes and the locker rooms are in ridiculously poor conditions, there is only one elevator in the whole place, often in use and everything looks pretty poorly maintained and there are not towels offered or service around the outdoor pool. It is way overpriced for the quality. I would not recommend it.

We had a corner room #26 and it was perfect for a girls 2 night stay on the Rue De Vin. Every member of the staff were wonderful and very helpful. The outdoor terrace for coffee in the morning was lovely overlooking all the grape vines. The room was large and the views beautiful! Great sheets, large bath towels and comfy beds. The bathroom was modern but the separate toilette area was a bit small...for a man it seems it would be impossible to close. Overall the place is lovely and full of charm from an era gone by. The carpet in the upstairs hallway could use some TLC but to us it added to the charm. Ample parking and the location has convenient acces to town. Would definitely recommend and stay there again!

9-11 Rue de Pfaffenheim Rouffach Haut-Rhin

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Château d'Isenbourg places you 8.2 mi (13.3 km) from Old Town of Eguisheim and 11.2 mi (18 km) from Little Venice. This 41-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.


Dining

This hotel serves as home to a bar, along with a fine-dining restaurant that specializes in French cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

The 41 rooms are individually decorated and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.


Property features

Guests staying at Château d'Isenbourg enjoy access to a full-service spa, an indoor pool, and a spa tub. There's free parking, and an airport shuttle (available 24 hours) for EUR 100 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.

Room options

Traditional Room

1 Double Bed | 1 Twin Bed | Sleeps 2

Deluxe Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Superior Room

1 Double Bed | 2 Twin Beds | Sleeps 4

Guest reviews for Château d'Isenbourg

Everyone (2)
2
Everyone

Except for the view, the scenery, the garden, a surprising Tesla charger and the excellent breakfast buffet, this hotel is definitely not worth its 5 stars. Not even close. Everything is old, poorly maintained, unpractical and the service is disappointing. They didn't offer to bring the luggage into the room upon arrival, nor to take them down upon leaving, Internet is abysmally slow (when it works), only one old room key per room, the carpet dates back 50 years at least, the bathrooms are ridiculously small, bathtub and sink were clogged, there was no hair conditioner or body lotion, the indoor pool and sauna do not offer bath towels or robes and the locker rooms are in ridiculously poor conditions, there is only one elevator in the whole place, often in use and everything looks pretty poorly maintained and there are not towels offered or service around the outdoor pool. It is way overpriced for the quality. I would not recommend it.

By , from CA on Jul 25, 2018

5
Everyone

We had a corner room #26 and it was perfect for a girls 2 night stay on the Rue De Vin. Every member of the staff were wonderful and very helpful. The outdoor terrace for coffee in the morning was lovely overlooking all the grape vines. The room was large and the views beautiful! Great sheets, large bath towels and comfy beds. The bathroom was modern but the separate toilette area was a bit small...for a man it seems it would be impossible to close. Overall the place is lovely and full of charm from an era gone by. The carpet in the upstairs hallway could use some TLC but to us it added to the charm. Ample parking and the location has convenient acces to town. Would definitely recommend and stay there again!

By on Nov 3, 2017

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