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Hôtel Rouen Alba

2.0 star property

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Photo gallery for Hôtel Rouen Alba

Reception
Property amenity
Reception
In-room safe, desk, blackout drapes, iron/ironing board
Superior Double Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Bar

Explore the area

View in a map
12 Place du Gaillardbois, Rouen, Seine-Maritime, 76000
  • Place, Joan of Arc Historial
    ‪3 min walk‬
  • Place, Rouen Cathedral
    ‪3 min walk‬
  • Place, Gros Horloge
    ‪6 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a bed, a TV mounted on the wall, a bathroom with a sink and a shower, and a window with curtains.

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a window with curtains, a radiator, and a painting on the wall.

Superior Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Single Room

  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Comfort Double Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Twin Room

Comfort Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Triple Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Triple Room, 3 Twin Beds

  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Rouen

Located in Rouen City Centre, Hôtel Rouen Alba is within a 5-minute walk of Rouen Cathedral and within 15 minutes of other popular attractions like Seine. This 39-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Joan of Arc Historial - 3 min walk - 0.2 miles
  • Rouen Cathedral - 3 min walk - 0.2 miles
  • Rue du Gros-Horloge - 3 min walk - 0.2 miles
  • Gros Horloge - 6 min walk - 0.4 miles
  • Tour Jeanne d'Arc - 12 min walk - 0.7 miles

Getting around

  • Theatre des Arts Tram Station - 6 min walk
  • Palais de Justice Tram Station - 9 min walk
  • Rouen (URO-Rouen - Seine Valley) - 23 min drive

Restaurants

  • ‪Brasserie Paul - ‬3 min walk
  • ‪Cosy Lunch - ‬2 min walk
  • ‪Underdogs - ‬3 min walk
  • ‪Restaurant Gill - ‬4 min walk
  • ‪Bacchus - ‬1 min walk

About this property

Hôtel Rouen Alba

Guests staying at Hôtel Rouen Alba enjoy free WiFi in public areas and free newspapers. The front desk has multilingual staff that can help with luggage storage, securing valuables, and tours or tickets.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other amenities include electric kettles, safes, and phones.

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  • Pet friendly
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 16.70 per day)
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to communicate their estimated arrival time in advance.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 12 per pet (varies based on length of stay)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 6 for children
  • Nearby parking fee: EUR 16.70 per day (328 ft away)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10:00 PM
  • Check-out: 11:30 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Alba
Comfort Hotel Alba
Comfort Hotel Alba Rouen
Comfort Hotel Rouen Alba
Comfort Rouen Alba
Comfort Inn Rouen
Comfort Hotel Rouen
Comfort Hotel Rouen Alba Hotel
Comfort Hotel Rouen Alba Rouen
Comfort Hotel Rouen Alba Hotel Rouen

Frequently asked questions

Is free cancellation available at Hôtel Rouen Alba?

Hôtel Rouen Alba provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hôtel Rouen Alba?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Hôtel Rouen Alba on Jun 27, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hôtel Rouen Alba?

This hotel is situated in Rouen City Centre, just steps from Rouen Christmas Market and Joan of Arc Historial, and within a short walk of Seine. You'll also find Rue du Gros-Horloge and Gros Horloge less than a mile away.

Will I be able to park at Hôtel Rouen Alba?

Yes, there is wheelchair-accessible parking available.

Does Hôtel Rouen Alba have a casino on the premises?

No, Hôtel Rouen Alba doesn't have a casino.

Will I find an indoor pool at Hôtel Rouen Alba?

No, there is no indoor pool at this hotel.

Is Hôtel Rouen Alba good for couples?

Couples staying at this hotel will appreciate amenities like turndown service as well as a restaurant and a bar/lounge.

Does Hôtel Rouen Alba have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hôtel Rouen Alba have a restaurant with a breakfast menu?

Yes, Hôtel Rouen Alba serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hôtel Rouen Alba allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hôtel Rouen Alba for a fee of EUR 12 per pet, per night.

Does Hôtel Rouen Alba have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hôtel Rouen Alba?

The closest major airport to Hôtel Rouen Alba is Rouen (URO-Rouen - Seine Valley), which is 9.2 mi away (23 minutes by car).

Can I book a room with a balcony at Hôtel Rouen Alba?

No, you won't find guestrooms with balconies at Hôtel Rouen Alba.

Hôtel Rouen Alba Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 256 reviews
Rating 8 - Good. 112 out of 256 reviews
Rating 6 - Okay. 50 out of 256 reviews
Rating 4 - Poor. 25 out of 256 reviews
Rating 2 - Terrible. 7 out of 256 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the price
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Clean room and friendly staff. The building is a bit run down but the location and price was what I was looking for.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rouen is a wonderful city to explore and the hotel is conveniently situated
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

Gulnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and view
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice budget hotel. Clean and comfortable
Stayed 1 night in May 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness
Property in walking distance to places to see
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Jamylle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View to the cathedral

Well located with restaurants and markets nearby. Near the Cathedral and with a great view to it.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Roopa

Liked: Cleanliness, staff & service
A good, basic place to stay that met all our requirements for one night. Location is great, felt very safe and staff was really pleasant and helpful. Nothing fancy, but it worked well for my husband and me. Also, for 10 euros the breakfast definitely worth it.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Won

Liked: Cleanliness, staff & service, property conditions & facilities
Good for one night sleep
Stayed 1 night in Aug 2023
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hooligans in the park outside every night, hooting and hollering
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Park just outside front hotel had loud people and dogs making noise and yelling both nights until 2-3 am. Rooms facing away from park was quiet.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Anthony

Liked: Cleanliness, amenities
Excellent location with all notable sites withing 20 minutes walk. Room was small but clean, comfortable and excellent value. DOWNSIDE - only allowed one (1) single pack of coffee per day; I used two on one day so none for the next day.
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Sophia

Liked: Staff & service
Disliked: Cleanliness
My room smelt horrible upon arrival and I noticed that my towels were still dirty. Staff were nice and the location was good.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has 4 floors and no elevator. It is in a good spot but next to park with homeless. It was very clean. It was truly a 2.5 star but clean...as a single adult looking for cheap and 1 night it was great. Families should stay away.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Crystal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very small room.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel a little tired, we were on fourth floor which was a little taxing taking the suitcase up all the flights of stairs as no lift. Breakfast however was good with good selection
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Oleksii

Liked: Cleanliness, staff & service, amenities
N/a
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jianzhong

Liked: Cleanliness, staff & service, amenities
The room is simple, but no elevator.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Christian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay for more than one night ! Our room was cramped and could do with a proper cleaning. My wife complained there was a smell of urine. My advise , spend a few extra euros and go to the nearby IBIS if you’re on a budget.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Montesquieu

Liked: Cleanliness, property conditions & facilities
Bien situé et accessible à pied. La chambre est propre.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Carl

Liked: Staff & service
Disliked: Property conditions & facilities
Bof!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

MARC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De passage

Bon petit hôtel Proche de tout Qualité/ prix - très bien
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Helle

Disliked: Property conditions & facilities, room comfort

Hotellet trænger til renovering

Omfanget af morgenmad til €10 pr. person, er nok det bedste ved hotellet. Ligger mellem Seinen og Notre Dame med en del nattestøj fra “gadens beboere”. Hotellet er MEGET slidt og trænger til en gevaldig renovering. Ingen A/C på værelset - det var alt for varmt og indelukket. Vil IKKE anbefale.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Johannes

Disliked: Staff & service, property conditions & facilities, room comfort
Meget lille rum hvor der lugtede lidt specielt. Meget svært at lufte ud.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

bonavini

Disliked: Cleanliness, amenities, property conditions & facilities
Ottima posizione, ma struttura un po' datata e non molto pulita
Stayed 2 nights in Jun 2025