The first day the receptionist was very rude and I almost changed hotel just because of his unfriendly welcome. He acted like he didn't know any English seeing that I speak terrible French. Somehow, by the last day the same receptionist suddenly became very friendly and and miraculously remembered his English, He even didn't charge us for breakfast. He must have overheard me tell my cousin that I was going to give the hotel a terrible review! The hotel does not deserve to be part of an American "Comfort Inn" Chain! But the price is OK and the location is great! Because of that I do recommend this hotel, just don't expect good service and use it only to sleep.
Located in Rouen City Centre, Comfort Hotel Rouen Alba is within a 5-minute walk of sights such as Rouen Cathedral and Rouen Christmas Market. This 39-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11 AM.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other amenities include electric kettles, safes, and phones.
Guests staying at Comfort Hotel Rouen Alba enjoy free WiFi in public areas and free newspapers. The front desk has multilingual staff that can help with luggage storage, tours or tickets, and securing valuables.
The first day the receptionist was very rude and I almost changed hotel just because of his unfriendly welcome. He acted like he didn't know any English seeing that I speak terrible French. Somehow, by the last day the same receptionist suddenly became very friendly and and miraculously remembered his English, He even didn't charge us for breakfast. He must have overheard me tell my cousin that I was going to give the hotel a terrible review! The hotel does not deserve to be part of an American "Comfort Inn" Chain! But the price is OK and the location is great! Because of that I do recommend this hotel, just don't expect good service and use it only to sleep.
