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Princes Gate Hotel

4.5 out of 5.0

Recent guest reviews

A pleasant evening, combined with good food and a lovely atmosphere. Very friendly staff and we were offered a late check out. It was a very cold night and the heatpump didn't work but there was alternative heating in our room. Bed was comfortable and good pillows. Room was well appointed but the pipework when the neighbour's taps were turned on did wake us up. Great location and loved being close to the lake.

We stayed recently at this lovely hotel,cannot fault it in any way,our room was very comfortable had a good nights sleep,very comfortable mattress,lots of interesting furniture,striped wallpaper and lots of mirrors. Good size bathroom,good shower and toiletries. Downstairs the reception room with fire places gave a warm feeling to the room,lots of comfortable sofas to relax in enjoying the ambience of this lovely hotel Excellent dinner the 5 course degustation menu was well presented very tasty and the Cabaret was okay. Good choices for breakfast In all we highly recommend this as a place to stay within easy walking distance of the shops and gardens and the Blue Pools.

Not your cookie cutter hotel. Full of character. Unique rooms. Full of antiques and beauties. Top customer care. Super nice staff. Some rooms open to the room snide and others to a wrap around porch. Such a beautiful hotel! You will not be disappointed. Very close to downtown which is a easy walk. Hot pool in the back. Natural hot springs around the town. Also, a very distinct sulfur smell permeates the town and hotel. You will never forget the smell!

We stayed for 3 nights at this hotel. This is an old style Victorian charming hotel with modern plumbing! The location is very central, walking distance to restaurants and shops, gardens and spa. The reception staff was very friendly, helpful and looked after all our needs. There is a restaurant but we did not try. We enjoyed the happy hour on the patio. Wifi was free and worked well.

vintage building,full of style, but also because the building is old so you can hear everything from your neighbors or outside, need to be careful with the insects. like the hot pools and fireworks, very cozy. bed and pillows are very comfortable.

First impressions Staff were friendly and willing to help Was a late check in and nice to see a friendly team at the front of house. Check in was fast and easy Room First glance - Looks Great Bedroom was tidy, comfortable bed and most important good Internet access. That's where it ends TV - far to small and needed to be on a cantilever bracket to be seen from the bed, gib dust was on the desk indicating recent work in the room. TV needed to be cleaned Shower over bath was adequate - good pressure No spare towels, pillows or blankets in the room Wallpaper coming away by the ceiling During the night the soundproofing was poor floor boards very noisy

Location is central to shops and lake, food was excellent and reasonably priced and the staff went out of their way to be courteous,efficient and friendly. Our suite was very clean and spacious with kitchen facilities ( including a dish washer) and comfortable beds. Highly recommend.

Fantastic location and a beautiful building with fabulous warm fireplaces in the lounges with free newspapers. Happy hour. The ceiling was high in our room which probably explains the cobweb but the big miss was the lack of a coffee plunger in our room. Instant coffee just doesn't do it! I understand that with an onsite restaurant, this may be a strategy to encourage guests to buy coffee there. It seemed penny pinching and out of character with the beautiful large rooms and fluffy towels.

Stayed last night and don't think i have ever been to such a friendly and welcoming hotel! From checking in until checking out we felt 'at home' and valued. All the staff we met were so friendly and helpful. We had a very small but beautifully formed room - clean and everything we needed. Sadly the weather was awful so we did not get to enjoy the veranda chairs or thermal pool 😢but we did get to curl up on the sofa in front of the fire with our books before dinner! We had a high tea which was very special and a late dinner which was gorgeous - the dining room was beautiful - as was the whole hotel. There were areas which needed a bit of upgrading ( it is an old building) but this is all in hand and a full upgrade is taking place. Will I go back? Yes - already booked for June and I cannot wait!!!

A delightful hotel with its olde worlde charm and elegance. I booked it within a week of staying there. We were given a huge room, ( Jacobson)on the street/ verandah level, with a Queen and single beds. The old fashioned radiators did not quite keep up with the size of the room, when it got cold, but a fan heater soon made up the shortfall. The bathroom, likewise, was of large proportions. Ceiling was high, curtains were ceiling to floor and decor reflected the period elegance. We opted to stay an extra night, but had to be moved into another room, on the same street level verandah. Much smaller, by comparison ( 2 single beds) but equally as comfortable. Radiators were sufficient in this room. Tea, milk and coffee supplied in abundance, with the staff only too happy to top them up further, if required. From check in at the front desk, to the general staff and the many conversations we had with the Manager, this hotel oozed old fashioned care, respect and service. Close to the centre of the city,, on the edge of Goernment gardens and handy to access the attractions in different directions. Breakfast was not included but available each morning. If you want to be made to feel special, try the Princes Gate Hotel.

1057 Arawa Street Rotorua Bay of Plenty

Princes Gate Hotel places you next to Rotorua i-SITE Visitor Centre and Sir Howard Morrison Performing Arts Centre. This 4.5-star hotel has 50 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Centrally located in Rotorua, the hotel is also a short walk from Tamaki Maori Village and Rotorua Arts Village.


Enjoy dining at Memories Restaurant, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 10 AM.

All of Princes Gate Hotel's 50 rooms are recently renovated and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can enjoy free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.


Guests staying at Princes Gate Hotel enjoy an outdoor pool, a children's pool, and a spa tub. Onsite parking is available, both free self and paid valet parking (NZD 10 per night)—also useful is an airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 6 meeting rooms.

Property features

Room options

Suite, 2 Bedrooms

Queen 1 | Sleeps 4

One Bedroom Suite

Queen 1 | Queen 1 | Sleeps 3

Designer Room

King 1 | Queen 1 | Sleeps 2

Estate Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 756 reviews