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Prince's Gate Hotel

4.5 star property
Victorian hotel with 2 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Prince's Gate Hotel

Indoor pool, 3 outdoor pools
Lobby
Front of property
2 restaurants, breakfast served
Designer Room | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Eat Street
    ‪3 min walk‬
  • Tamaki Maori Village
    ‪3 min walk‬
  • Polynesian Spa
    ‪6 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

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Room options

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | 1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.0 out of 10
Wonderful
(24 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Living area | LCD TV

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Living area | LCD TV

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Estate Room

Estate Room | 1 bedroom, premium bedding, minibar, in-room safe

Estate Room

8.6 out of 10
Excellent
(32 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Designer Room | 1 bedroom, premium bedding, minibar, in-room safe

Designer Room

8.2 out of 10
Very good
(13 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Duchess Suite

1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Premier Two Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Estate Room

1 bedroom, premium bedding, minibar, in-room safe

Estate Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Designer Room

1 bedroom, premium bedding, minibar, in-room safe

Designer Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Rotorua

Located in Inner City, Prince's Gate Hotel is next to Government Gardens and Rotorua i-SITE Visitor Centre. This 50-room, 4.5-star hotel welcomes guests with 3 outdoor pools, 2 restaurants, and an indoor pool.

What's nearby

  • Eat Street - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 3 min walk - 0.2 miles
  • Rotorua Night Market - 5 min walk - 0.3 miles
  • Polynesian Spa - 6 min walk - 0.4 miles
  • Rotorua Central Mall - 8 min walk - 0.5 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬6 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk

About this property

Prince's Gate Hotel

Victorian hotel with 2 restaurants and 3 outdoor pools
Guests of Prince's Gate Hotel enjoy 3 outdoor pools, an indoor pool, and a children's pool. There's free parking and an area shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, minibars, and coffee makers are other standard amenities.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant
  • Nellie Budd Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for NZD 30 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-10:00 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Prince's Gate Hotel?

Prince's Gate Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see within easy reach of Prince's Gate Hotel?

This hotel is situated in Inner City, just steps from Tamaki Maori Village and Government Gardens, and within a short walk of Rotorua Night Market. You'll also find Polynesian Spa and Eat Street less than a mile away.

Is parking available on site at Prince's Gate Hotel?

Yes, self parking is offered for free at the hotel.

Does Prince's Gate Hotel have a casino on the premises?

No, Prince's Gate Hotel doesn't have a casino.

Will I find an indoor pool at Prince's Gate Hotel?

Yes, this hotel has an indoor pool as well as 3 outdoor pools and a hot tub.

Is Prince's Gate Hotel good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as 3 outdoor pools and a poolside bar.

Does Prince's Gate Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Prince's Gate Hotel feature a restaurant that includes a breakfast menu?

Yes, Prince's Gate Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Prince's Gate Hotel allow pets to stay for free?

No, pets aren't allowed at Prince's Gate Hotel.

Are there connecting rooms at Prince's Gate Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Prince's Gate Hotel?

The closest major airport to Prince's Gate Hotel is Rotorua (ROT-Rotorua Regional), which is 5.6 mi away (10 minutes by car).

Are there rooms with balconies at Prince's Gate Hotel?

No, you won't find guestrooms with balconies at Prince's Gate Hotel.

Does Prince's Gate Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Prince's Gate Hotel.

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1004 reviews
Rating 8 - Good. 317 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet, spacious, and conveniently located in a safe part of a walkable town. Facility was a little tired
Stayed 1 night in Mar 2025

8/10 Good

King Hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kuanghui

Traveled with partner
We enjoyed staying at Prince’s Gate Hotel. The on-site hot springs with three pools in the hotel garden were the best treat. We had a one-bedroom apartment for the two of us, which felt quite spacious, although the kitchen facility was bare minimum. The hotel is within walking distance of downtown Rotorua, with ample dining choices. We also liked the hotel being close to the essential sightseeing places, such as a 10-minute drive to Te Puia (a must-see while in Rotorua). The hotel restaurant, Duke’s Restaurant and Bar, needs to improve their food quality. I ordered the roasted pork loin, but most of the pork came with fat, so I left half of the plate untouched. Overall, the staff were warm and very friendly. Thank you!
Stayed 4 nights in Mar 2025

6/10 Okay

Donna

Liked: Staff & service, room comfort

Updating needed

Old building that could use some upkeep. The carpet in our room was ripped and unsightly. The bed was comfortable enough, the separation of hot and cold water in the sink is outdated and very inconvenient. The pools were nice and we quite enjoyed them. The breakfast was mediocre and basic.
Stayed 2 nights in Feb 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre to attractions, easy to walk out. Apartment style suite gave plenty of space to unwind
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed soaking in the hot spring hot tub

It has been a hotel since 1897, more than 100 years. But has been updated. The hotel hot tub is wonderful and free. The parking. Is plentiful. It is right next to the park and walking distance to eat street.
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old pub with period features in the rooms and common areas. Friendly staff at reception and in the restaurant. Only issue is no lift if you are not as mobile as you used to be but staff helped with luggage but staff helped with that. Overall an enjoyable couple of days
Stayed 2 nights in Mar 2025

6/10 Okay

Jacqueline

Traveled with partner
Liked: Staff & service
A bit dated. Staff was helpful and liked location but room did not smell fresh when we arrived (no fan in room) Better when room was cooled down. Shower Ok but small.
Stayed 1 night in Mar 2025

2/10 Terrible

Reg

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
So disappointed with the security of guest rooms. The door locks were totally unacceptable. Anyone could unlock the door without a key. Nothing more than a bathroom door lock. We felt nothing could be left in our room while we were away. Manager did not respond to my email regarding my concerns. Service otherwise was good. Nice old hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Frances Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This elegant historical hotel was a great choice in Rotorua. We especially enjoyed the friendly and helpful staff, the excellent dinner at Duke’s Restaurant, and the wonderful hot pools on site. With such great, private pools, you really don’t have to pay for others. The bed was comfortable and we enjoyed walking the nearby beach boardwalk and gardens. Free parking is offered but can be a bit hard to secure during the day. But by evening, there was ample to choose from.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Loved the atmosphere of an old hotel. Great being so close to walk to boardwalk, park, good restaurants, govt gardens. Had a great soak too!
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with a short walk to anything in town
Stayed 2 nights in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort

An old hotel without modern refinements

This is an old hotel furnished in an old style, which means it doesn’t have the mod cons and refinements of a modern hotel. However it was pleasant.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classic, old but well kept, historic beautiful building. The floors were a bit creaky, but considering the age, no wonder!
Stayed 2 nights in Feb 2025

8/10 Good

Bryan, Kamuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely very well maintained historic hotel. Great geothermal pool.
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great old hotel, nice meal in restaurant.
Stayed 1 night in Feb 2025

8/10 Good

Meghan

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location for UTMB race in town. Overall was clean and good service. I would stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Emily, Warsaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved Prince’s Gate which was very well located to shops, restaurants and parks. The included breakfast was very good and the hotel offers dinner, happy hour and tea, as well. The apartment was comfortable with two bedrooms and a well-stocked kitchen. We were right on the road so it was a bit noisy but we always sleep with white noise. The hotel offered their own thermal pool as well as a sauna. The main hotel is historic. I would definitely stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Larry, Bloomfield Hills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay except the bedroom in the Prince's Suite was warm and the windows do not open in that room for some reason. The a/c unit is in the living room area and we had to leave the bedroom doors open which let in quite a bit of light. The rooms were very spacious, but the decor felt like a mish-mash of estate sale items. That all said, I wouldn't hesitate to stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christoph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely prooerty with history
Stayed 2 nights in Feb 2025