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Prince's Gate Hotel

5.0 star property
Luxury hotel with 2 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Prince's Gate Hotel

Public bath
Duchess Suite | Premium bedding, minibar, in-room safe, individually decorated
Library
Interior detail
2 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room | Premium bedding, minibar, in-room safe, individually decorated

Designer Room

8.6 out of 10
Excellent
(18 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room | Premium bedding, minibar, in-room safe, individually decorated

Estate Room

8.8 out of 10
Excellent
(40 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Room

9.0 out of 10
Wonderful
(31 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • Sleeps 2

View all photos for Estate Room

Premium bedding, minibar, in-room safe, individually decorated

Estate Room

  • Sleeps 2

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite

  • Sleeps 2

View all photos for Designer Room

Premium bedding, minibar, in-room safe, individually decorated

Designer Room

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite

  • Sleeps 4

View all photos for Premier Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Premier Two Bedroom Suite

  • Sleeps 4

View all photos for Duchess Suite

Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

  • Sleeps 2

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About the neighborhood

Rotorua

Located in Inner City, Prince's Gate Hotel is adjacent to Government Gardens and within a 10-minute walk of other popular attractions like Rotorua Energy Events Centre. This 50-room, 5-star hotel welcomes guests with 3 outdoor pools, 2 restaurants, and an indoor pool.

What's nearby

  • Government Gardens - 2 min walk - 0.1 miles
  • Rotorua i-SITE Visitor Centre - 2 min walk - 0.1 miles
  • Eat Street - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 3 min walk - 0.2 miles
  • Polynesian Spa - 6 min walk - 0.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Aroma Cafe - ‬2 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Fat Dog Cafe & Bar - ‬4 min walk
  • ‪Yaki Yaki - ‬5 min walk
  • ‪Capizzi Pizzeria - ‬5 min walk

About this property

Prince's Gate Hotel

Luxury hotel with 2 restaurants and 3 outdoor pools
Guests of Prince's Gate Hotel enjoy 3 outdoor pools, an indoor pool, and a children's pool. There's free parking and an area shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, minibars, and coffee makers are other standard amenities.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for NZD 30 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-10:00 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Prince's Gate Hotel?

Prince's Gate Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see within easy reach of Prince's Gate Hotel?

This hotel is situated in Inner City, just steps from Tamaki Maori Village and Government Gardens, and within a short walk of Polynesian Spa. You'll also find Rotorua Night Market and Eat Street less than a mile away.

Is parking available on site at Prince's Gate Hotel?

Yes, self parking is offered for free at the hotel.

Does Prince's Gate Hotel have a casino on the premises?

No, Prince's Gate Hotel doesn't have a casino.

Will I find an indoor pool at Prince's Gate Hotel?

Yes, this hotel has an indoor pool as well as 3 outdoor pools and a hot tub.

Is Prince's Gate Hotel good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as 3 outdoor pools and a poolside bar.

Are there hot tubs at Prince's Gate Hotel?

Yes, this hotel has a spa tub.

Does Prince's Gate Hotel feature a restaurant that includes a breakfast menu?

Yes, Prince's Gate Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Prince's Gate Hotel allow pets to stay for free?

No, pets aren't allowed at Prince's Gate Hotel.

Are there connecting rooms at Prince's Gate Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Prince's Gate Hotel?

The closest major airport to Prince's Gate Hotel is Rotorua (ROT-Rotorua Regional), which is 5.6 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Prince's Gate Hotel?

No, there aren't any guestrooms with balconies at Prince's Gate Hotel.

Does Prince's Gate Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Prince's Gate Hotel.

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service
No parking on site. Spa and pool closed
Stayed 2 nights in Sep 2025

6/10 Okay

Karryn

Traveled with family
Liked: Cleanliness, staff & service

Mixed feelings

Pillows definitely need refreshing, they were flat and hard. Overall it’s a lovely property, but carpets and wallpaper are visibly worn in most areas. Great location, and a beautiful historic building.
Stayed 1 night in Sep 2025

10/10 Excellent

Donovan Micah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff were commendable. Hotel was clean and was well managed.
Stayed 2 nights in Sep 2025

4/10 Poor

Scott

Liked: Cleanliness, staff & service
Disliked: Room comfort
Amazing to look at. DO NOT rent a ground floor room. People above us walked around to 1am. Creaky, squeaky floors. You could hear them peeing, then flushing. Complained to management- nothing down.
Stayed 1 night in Sep 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was spacious clean and net our requirements booking in staff were helpful
Stayed 1 night in Sep 2025

4/10 Poor

Charnchai

Stayed 2 nights in Sep 2025

8/10 Good

ellen

Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and cool colonial hotel

Prince's Gate is a nice hotel that leans into its colonial history. It is warm and welcoming and the rooms have a style unlike other places in Rotorua. The location is also fantastic. Parking is only available on the street, not on the property.
Stayed 1 night in Sep 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Pool not available, dinner was great
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, property conditions & facilities
Everything as described
Stayed 1 night in Aug 2025

10/10 Excellent

Summer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with a great location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great amenities, and very friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

Timo

Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the park and visitors center with easy access to everything.
Stayed 2 nights in Aug 2025

8/10 Good

TSI CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except the heat pump easnt hot enough.
Stayed 1 night in Aug 2025

6/10 Okay

Catherine P

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Julia

Stayed 2 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character building helps immerses you into the past rich tourist heritage of the area while providing an excellent level of comfort. Lots of nearby food options and attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Adored the old character of the building and furniture. Was really nice sitting in the relaxing lobby by the fire while having a couple of drinks before dinner. Staff were lovely and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel, but it was wonderful. The staff was very pleasant. We loved having a glass of wine by the fireplace in the evening. Great location! We would definitely return.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely old property very historic unfortunately bore was being replaced so pool and spa not woking however we were given acess to poly pools near by
Stayed 2 nights in Aug 2025

8/10 Good

neil

Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at this older but very charming hotel. We loved having a glass of wine in the evening by the fireplace. Great location for sights and shopping. Very walkable. We loved the proximity to Polynesian spa.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beate

Stayed 1 night in Aug 2025