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Prince's Gate Hotel

4.5 star property
Victorian hotel with 2 restaurants and 3 outdoor pools

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Photo gallery for Prince's Gate Hotel

Premium Two Bedroom Suite (In Adjacent Building) | Private kitchen | Fridge, coffee/tea maker, electric kettle
Designer Room | 1 bedroom, premium bedding, minibar, in-room safe
Lobby
Front of property
2 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room | 1 bedroom, premium bedding, minibar, in-room safe

Designer Room

8.4 out of 10
Very good
(16 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room | 1 bedroom, premium bedding, minibar, in-room safe

Estate Room

8.8 out of 10
Excellent
(39 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.0 out of 10
Wonderful
(30 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | 1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

  • Sleeps 2

View all photos for Estate Room

1 bedroom, premium bedding, minibar, in-room safe

Estate Room

  • Sleeps 2

View all photos for One Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2

View all photos for Designer Room

1 bedroom, premium bedding, minibar, in-room safe

Designer Room

  • Sleeps 2

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite

  • Sleeps 4

View all photos for Premier Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Premier Two Bedroom Suite

  • Sleeps 4

View all photos for Duchess Suite

1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

  • Sleeps 2

About the neighborhood

Rotorua

Located in Inner City, Prince's Gate Hotel is next to Government Gardens and Rotorua i-SITE Visitor Centre. This 50-room, 4.5-star hotel welcomes guests with 3 outdoor pools, 2 restaurants, and an indoor pool.

What's nearby

  • Eat Street - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 3 min walk - 0.2 miles
  • Rotorua Night Market - 5 min walk - 0.3 miles
  • Polynesian Spa - 6 min walk - 0.4 miles
  • Rotorua Central Mall - 8 min walk - 0.5 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Pig & Whistle - ‬5 min walk
  • ‪Fat Dog Cafe - ‬4 min walk
  • ‪Yaki Yaki - ‬5 min walk
  • ‪The Fainting Goat - ‬4 min walk
  • ‪Capizzi Pizzeria - ‬5 min walk

About this property

Prince's Gate Hotel

Victorian hotel with 2 restaurants and 3 outdoor pools
Guests of Prince's Gate Hotel enjoy 3 outdoor pools, an indoor pool, and a children's pool. There's free parking and an area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, minibars, and coffee makers are other standard amenities.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant
  • Nellie Budd Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for NZD 30 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-10:00 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Prince's Gate Hotel?

Prince's Gate Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see within easy reach of Prince's Gate Hotel?

This hotel is situated in Inner City, just steps from Tamaki Maori Village and Government Gardens, and within a short walk of Polynesian Spa. You'll also find Rotorua Night Market and Eat Street less than a mile away.

Is parking available on site at Prince's Gate Hotel?

Yes, self parking is offered for free at the hotel.

Does Prince's Gate Hotel have a casino on the premises?

No, Prince's Gate Hotel doesn't have a casino.

Will I find an indoor pool at Prince's Gate Hotel?

Yes, this hotel has an indoor pool as well as 3 outdoor pools and a hot tub.

What amenities will couples enjoy at Prince's Gate Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as 3 outdoor pools and a poolside bar.

Are there hot tubs at Prince's Gate Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Prince's Gate Hotel feature a restaurant that includes a breakfast menu?

Yes, Prince's Gate Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Prince's Gate Hotel allow pets to stay for free?

No, pets aren't allowed at Prince's Gate Hotel.

Does Prince's Gate Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Prince's Gate Hotel?

The closest major airport to Prince's Gate Hotel is Rotorua (ROT-Rotorua Regional), which is 5.6 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Prince's Gate Hotel?

No, there aren't any guestrooms with balconies at Prince's Gate Hotel.

Does Prince's Gate Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Prince's Gate Hotel.

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1003 reviews
Rating 8 - Good. 309 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service
No parking on site. Spa and pool closed
Stayed 2 nights in Sep 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The a la carte menu whilst not extensive is top quality and reasonably priced.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kaidee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older hotel is well maintained. Room was immaculately clean. Bed was comfy. It was a small room but all we needed as we didn’t spend much time there.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

No issues, but it's old and i got creepy vibes
Stayed 2 nights in Jul 2025

4/10 Poor

nalin

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It felt run- down. Like a motel, not hotel. Spa did not work No room service.. No coffee dueing the day in the lounge.
Stayed 4 nights in Jun 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before and very nice place in excellent location. Spacious and comfy room. Disappointed that the hot pools were out of order due to maintenance. This was not mentioned on their website and one of the main reasons for booking here. They said I could go to Polynesian Spa and get a 20% discount…not okay since I had already paid the hotel and expected to use their pools.
Stayed 1 night in Jun 2025

10/10 Excellent

Kanlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great one night stay at Prince’s Gate. Awesome location, and a nice historic feel to the rooms and facilities. Even got a room upgrade which added to the stay. The pool was closed, but they remedied this by sending us to Polynesian spa free of charge which was a thoughtful touch.
Stayed 1 night in Jun 2025

8/10 Good

Pofen

Liked: Cleanliness, staff & service
The hotel is in a great location and the staff is very friendly!
Stayed 1 night in Jun 2025

8/10 Good

Raman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience, specious rooms, nice and clean, breakfast was for vegetarian and non veg. But the Thermal pools were under maintenance.
Stayed 1 night in Jun 2025

10/10 Excellent

Ruellyn

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique antique style boutique hotel . Good for the soul with olde worldly elegance . Superb service all around.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location & beautiful rooms
Stayed 3 nights in Jun 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel however we were not impressed with the food at the restaurant
Stayed 2 nights in Jun 2025

8/10 Good

Jenan

Business traveler
Nice cosy accommodation , and buffet breakfast Unfortunately the hot pools were closed at this time which I was looking towards to use
Stayed 3 nights in Jun 2025

8/10 Good

Teddy

Liked: Cleanliness, amenities
This is a historic property and hence a bit old. The location is pretty good - very close to the tourism centre and also a few minutes walk from Eat Streat. The staff are also nice and friendly. The room is spacious.
Stayed 1 night in Jun 2025

8/10 Good

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with lots of character. Superb location. Only constructive feedback would be that the bathroom could be updated a bit, and black-out curtains would be useful (it was hard to keep the light out).
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay over Kings birthday weekend

Excellent stay at Princes Gate Hotel over Kings birthday. Great amenities and friendly staff, great hospitalities. Highly recommend.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Stayed 1 night in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our suite was beautiful and very comfortable! This hotel is so charming and the staff are very friendly and welcoming.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice historic hotel

Nice hotel with a convenient central location. It is an historic hotel with an old world vibe.
Stayed 2 nights in May 2025

2/10 Terrible

Elaine

Traveled with family
Disliked: Amenities, property conditions & facilities
Property touted pools, hot tubs, and sauna. None were working during the visit. Room was extremely tiny. Would NEVER stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

So central
Stayed 1 night in May 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

The hotel was in a good location. Walking distance to food and little shops. Parking right on the property for free. The breakfast was great, many items to choose from. The room was clean and was a great stay for 2 nights. Close to the geothermal sites, so occasionally our room had a slight sulfur smell, but wasn’t over powering. The hand written letter from the manager at check in, thanking us for staying at the hotel, was a class act. You rarely get those little touches, which end up being a big deal!
Stayed 2 nights in May 2025

10/10 Excellent

Ruth, Longford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an historical building, however we didn’t stay in the hotel as there are rooms added at the rear. These rooms are older style and a little tired. However saying that the room was comfortable, close to the park and all amenities
Stayed 1 night in May 2025

10/10 Excellent

patrick, Colton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a luxurious place and very clean and respectful place
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and returned. The building is old, but very clean. The location is excellent and staff are very helpful
Stayed 1 night in May 2025