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Prince's Gate Hotel

5.0 star property
Luxury hotel with 2 restaurants, steps from Government Gardens

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Photo gallery for Prince's Gate Hotel

Public bath
2 restaurants, breakfast served
Library
Interior detail
Duchess Suite | Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room | Premium bedding, minibar, in-room safe, individually decorated

Designer Room

8.6 out of 10
Excellent
(18 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room | Premium bedding, minibar, in-room safe, individually decorated

Estate Room

8.8 out of 10
Excellent
(41 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Room

8.8 out of 10
Excellent
(32 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Rotorua

Located in Inner City, Prince's Gate Hotel is adjacent to Government Gardens and within a 10-minute walk of other popular attractions like Rotorua Energy Events Centre. This 50-room, 5-star hotel welcomes guests with 3 outdoor pools, 2 restaurants, and an indoor pool.

What's nearby

  • Rotorua i-SITE Visitor Centre - 2 min walk - 0.1 miles
  • Government Gardens - 2 min walk - 0.1 miles
  • Eat Street - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 3 min walk - 0.2 miles
  • Polynesian Spa - 6 min walk - 0.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Poco. - ‬5 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Aroma Cafe - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬4 min walk
  • ‪Dak Jib Korean Fried Chicken - ‬5 min walk

About this property

Prince's Gate Hotel

Luxury hotel with 2 restaurants, steps from Government Gardens
Guests of Prince's Gate Hotel enjoy 3 outdoor pools, an indoor pool, and a children's pool. There's free parking and an area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, minibars, and coffee makers are other standard amenities.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for NZD 30 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-10:00 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Prince's Gate Hotel?

Prince's Gate Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see within easy reach of Prince's Gate Hotel?

This hotel is situated in Inner City, just steps from Tamaki Maori Village and Government Gardens, and within a short walk of Polynesian Spa. You'll also find Eat Street and Kuirau Park less than a mile away.

Will I be able to park at Prince's Gate Hotel?

Yes, self parking is offered for free at the hotel.

Does Prince's Gate Hotel have a casino on the premises?

No, Prince's Gate Hotel doesn't have a casino.

Will I find an indoor pool at Prince's Gate Hotel?

Yes, this hotel has an indoor pool as well as 3 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Prince's Gate Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as 3 outdoor pools and a poolside bar.

Does Prince's Gate Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Prince's Gate Hotel feature a restaurant that includes a breakfast menu?

Yes, Prince's Gate Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Prince's Gate Hotel allow pets to stay for free?

No, pets aren't allowed at Prince's Gate Hotel.

Are there connecting rooms at Prince's Gate Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Prince's Gate Hotel?

The closest major airport to Prince's Gate Hotel is Rotorua (ROT-Rotorua Regional), which is 5.6 mi away (10 minutes by car).

Can I book a room with a balcony at Prince's Gate Hotel?

No, at Prince's Gate Hotel, there aren't any guestrooms that list a balcony.

Does Prince's Gate Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Prince's Gate Hotel.

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1004 reviews
Rating 8 - Good. 304 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Sebastian

Stayed 4 nights in Oct 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good selection availble
Stayed 6 nights in Oct 2025

10/10 Excellent

Ellina

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Oct 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service
The property is 130 years old but well looked after although the floorboards do creak like Pais. Breakfast staff need more drive. We stayed 4 nights and every day you had to ask to have the milk, orange juice and coffee refilled and when the eggs and bacon ran out hey would come back with 2 eggs and a few rashes of bacon. I can understand if it was getting towards the end of breakfast but it was only 8 to 8.30.
Stayed 3 nights in Oct 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint surroundings Close to restaurants amenities and shops. Room a bit dark
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Mrs Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room on ground floor of the old building. Comfortable bed. Nice decor. TV worked well. Bed comfy. Excellent breakfast. No safe in room which would be a bonus.
Stayed 2 nights in Oct 2025

8/10 Good

samara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and convenient, the staff are very friendly and accommodating, however the only issue we had is the pool and spa are being maintained so couldn't be used but they do provide access to Polynesian Spa family pools, and parking is also under maintenance, would be good to be informed of these beforehand to be able to make an informed decision.
Stayed 2 nights in Sep 2025

4/10 Poor

Sunil

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is a charming historic property but it comes with its challenges: if you are a light sleeper the walls are thin so you will hear voices/snoring. For accessibility, there is no elevator. There is no laundry on site, there is a laundromat close by but make sure to have NZ coins. The saunas and pools are out of order - you have access to the polynesian but only the family pool. The toilet also kept going for me all night with a constant dripping noise in the toilet bowl. The door also kept jamming when I was trying to close it - took a fair amount of time to get it shut. I spoke to reception and management multiple times but nothing came of it and I had to get expedia involved to come to an adequate solution. I feel like there is a lack of concern and transparency from management, it isn't a cheap stay but it is close to some of the main attractions in town.
Stayed 3 nights in Sep 2025

4/10 Poor

Edward, Duvall

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The water took forever to heat up- our room number 12 was off an outside hallway our window looked at construction junk. The floors were very creaky in our room and the one above-
Stayed 1 night in Oct 2025

8/10 Good

Wayne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique antique property across the street from the Prince's Gates at Government Gardens, hence the name. The hotel common areas are phenomenal, old woods, wallpapers and furnishings well maintained. I rarely photograph my hotel surroundings, but made an exception here - museum like! The dining area and bar were great. Had a breakfast plan that was very good. Spend an afternoon sitting in the lounge in front of fireplace reading. Nice! An easy walk from city center with shopping, dining, parks, thermal features. The hotel's thermal pool was down for repairs, but they provided access to Polynesian Spa's family pool - 10 min walk away. The Spa's lakeside pools were excellent. The room itself was antique/boutique quaint, but very small with minimal amenities. Bathroom was clean, but tiny. Smell of sulphur from the geothermal areas was everywhere. Woke me at 3am one night it was so strong. Staff was pleasant and helpful. Overall a nice stay.
view from upstairs hallway
stairway landing antique
downstairs lounge antiques
model of hotel
Stayed 3 nights in Sep 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restoration of old hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prince's Gate Hotel has been kept beautifully for an old heritage building and has kept its original character. Staff were friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service
No parking on site. Spa and pool closed
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a gorgeous property, and the renovated rooms are beautifully done. Lovely staff The only quibble would be the dacron pillows. The luxury of the place calls for higher quality pillows. Other than that. Superb stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and amenities in a great location!
Stayed 1 night in Sep 2025

6/10 Okay

Karryn

Traveled with family
Liked: Cleanliness, staff & service

Mixed feelings

Pillows definitely need refreshing, they were flat and hard. Overall it’s a lovely property, but carpets and wallpaper are visibly worn in most areas. Great location, and a beautiful historic building.
Stayed 1 night in Sep 2025

10/10 Excellent

Donovan Micah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff were commendable. Hotel was clean and was well managed.
Stayed 2 nights in Sep 2025

4/10 Poor

Scott

Liked: Cleanliness, staff & service
Disliked: Room comfort
Amazing to look at. DO NOT rent a ground floor room. People above us walked around to 1am. Creaky, squeaky floors. You could hear them peeing, then flushing. Complained to management- nothing down.
Stayed 1 night in Sep 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was spacious clean and net our requirements booking in staff were helpful
Stayed 1 night in Sep 2025

4/10 Poor

Charnchai

Stayed 2 nights in Sep 2025

8/10 Good

ellen

Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and cool colonial hotel

Prince's Gate is a nice hotel that leans into its colonial history. It is warm and welcoming and the rooms have a style unlike other places in Rotorua. The location is also fantastic. Parking is only available on the street, not on the property.
Stayed 1 night in Sep 2025

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