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Recent guest reviews

Conviently located to many restaurants. Guest laundry facilities for modest charge. Some of the rooms are located in the older part of the building and are dated. Guest wifi was very slow & useless.

large comfortable family suite. Great breakfast, you can order hot breakfast from the menu as well.

It’s an old, unique building. Beautiful details and warm fireplaces. The staff was very sweet!

enjoyed our stay, will be back next time when we visit NZ include your breakfast with hotel say

The hotel is in an old building so the facilities are looking a bit tired. Additionally the rooms shown in the website are not at all like the actual rooms in the hotel. Our room was above the lobby where they keep a wood fire burning and after being closed up for a day the smell of wood smoke was evident in our room (it had a non-working fireplace in it). Staff tried to tell us the smell was accumulated sulfur from the surrounding geothermal features. Even though the hotel is near the main attractions in Rotorua, we would not stay here again or recommend the place to anyone else.

Great hotel for character, ambiance and location. We highly recommend Princes Gate..

Would have preferred old building but room was large with living area plus kitchen. It is centrally located so easy to get to attractions and walk the lake

The staff were so helpful in what to see and what to do. Nice hotel.

1057 Arawa Street Rotorua Bay of Plenty

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool and 3 outdoor pools

Polynesian Spa is within 2 miles (3 km) of Prince's Gate Hotel while other popular attractions such as Redwoods Whakarewarewa Forest are within 3 miles (5 km). This 50-room, 4.5-star hotel welcomes guests with 3 outdoor pools, 2 restaurants, and an indoor pool.


Dining

Enjoy dining at Nellie Budd Restaurant, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 10 AM.


Rooms

All of Prince's Gate Hotel's 50 individually decorated rooms provide refrigerators, minibars, and electric kettles. LCD TVs come with digital channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free newspapers, free local calls, and fans are also available.


Property features

Guests of Prince's Gate Hotel enjoy 3 outdoor pools, an indoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for NZD 30 per person one way. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Duchess Suite

1 King Bed | Sleeps 2

Two Bedroom Suite (In Adjacent Building)

1 Queen Bed and 2 Twin Beds | Sleeps 4

Snug Room

1 Double Bed | Sleeps 2

Classic Room

1 Double Bed | Sleeps 2

Guest reviews for Prince's Gate Hotel

Everyone (6) Couples (2)
3
Partner Couples

Conviently located to many restaurants. Guest laundry facilities for modest charge. Some of the rooms are located in the older part of the building and are dated. Guest wifi was very slow & useless.

By on Jan 5, 2020

Review comment responded on Jan 19, 2020

Dear Guest Thank you for staying with us and for your feedback. Kind Regards Gurinder Front Office Manager

5
Everyone

By on Oct 27, 2019

Review comment responded on Oct 27, 2019

Thank you for rating your recent stay with us. 5 out of 5 I take it means you had a good time with us. We hope to see you again soon here at the Prince's Gate Hotel Kind regards Yuri Ponstijn General Manager

5
Family with small children

large comfortable family suite. Great breakfast, you can order hot breakfast from the menu as well.

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

Dear Guest Thank you for your feedback, I am pleased to read you have enjoyed your suite and the Breakfast we offer. I hope you also enjoyed some local attractions Rotorua offers and we are looking forward to having you stay with us again very soon. Kind Regards Gurinder

5
Partner Couples

It’s an old, unique building. Beautiful details and warm fireplaces. The staff was very sweet!

By on Apr 14, 2019

Review comment responded on Apr 17, 2019

Dear Guest Thank you for your kind comments and for staying with us. Kind Regards

1

nice and close to all the attraction

Everyone

enjoyed our stay, will be back next time when we visit NZ include your breakfast with hotel say

By , from USA on Jun 7, 2018

Review comment responded on Jun 8, 2018

Dear Hasi Thank you for your feedback. We look forward to accommodating you again. Kind Regards

3

convenient but tired

Everyone

The hotel is in an old building so the facilities are looking a bit tired. Additionally the rooms shown in the website are not at all like the actual rooms in the hotel. Our room was above the lobby where they keep a wood fire burning and after being closed up for a day the smell of wood smoke was evident in our room (it had a non-working fireplace in it). Staff tried to tell us the smell was accumulated sulfur from the surrounding geothermal features. Even though the hotel is near the main attractions in Rotorua, we would not stay here again or recommend the place to anyone else.

By , from CA on May 14, 2018

Review comment responded on May 22, 2018

Dear Dan Thank you for taking the time to leave your feedback on Orbitz. Since taking over Management we have been extremely busy refurbishing the inside and outside of this beautiful building which includes new aircon units, new beds, bathroom makeover, new dining chairs, new wallpapers and carpet in the lobby and rooms, fresh paintwork etc. Apologies for the trouble with the wood smoke smell in the room, this is extremely strange as we haven't came across this kind of issue before, although I would still get the maintenance manager to have a look and advise if there are any issues that needs to be addressed asap, if it is convenient for you could you please email us direct regarding your recent experience as we would love to get another chance to make it up to you and have you stay with us again and experience a better service and room than you had. I hope you enjoyed all the nearby attractions. Kind Regards Gurinder

4
Everyone

Great hotel for character, ambiance and location. We highly recommend Princes Gate..

By on May 6, 2018

Review comment responded on May 7, 2018

Dear John and Lynette Thank you for taking the time to leave your feedback on your recent stay with us. We are delighted to read you enjoyed your time with us and we would love to see you again soon Kind regards Yuri Front Office Manager

5
Everyone

Would have preferred old building but room was large with living area plus kitchen. It is centrally located so easy to get to attractions and walk the lake

By on Apr 24, 2018

Review comment responded on Apr 28, 2018

Dear Guest Thank you for your feedback, I am delighted you were happy with your room and the easy central location of our Hotel. We also have some lovely rooms in the main old building however doesn't have the same perks as our One bedroom/Two bedroom suites. We hope to see you again and experience some of the main building historic rooms. Kind Regards Management

5
Everyone

The staff were so helpful in what to see and what to do. Nice hotel.

By on Dec 17, 2017

Review comment responded on Dec 18, 2017

Thank you for leaving your feedback. We are glad to read you had a great time in Rotorua and that our staff were friendly and helpful

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