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Prince's Gate Hotel

5.0 star property

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Photo gallery for Prince's Gate Hotel

Public bath
Duchess Suite | Premium bedding, minibar, in-room safe, individually decorated
Interior detail
2 restaurants, breakfast served
Library

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(16 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room | Premium bedding, minibar, in-room safe, individually decorated

Designer Room

8.6 out of 10
Excellent
(20 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room | Premium bedding, minibar, in-room safe, individually decorated

Estate Room

8.8 out of 10
Excellent
(41 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Room

8.6 out of 10
Excellent
(35 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • Sleeps 2

View all photos for Estate Room

Premium bedding, minibar, in-room safe, individually decorated

Estate Room

  • Sleeps 2

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite

  • Sleeps 2

View all photos for Designer Room

Premium bedding, minibar, in-room safe, individually decorated

Designer Room

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite

  • Sleeps 4

View all photos for Premier Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Premier Two Bedroom Suite

  • Sleeps 4

View all photos for Duchess Suite

Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

  • Sleeps 2

About the neighborhood

Rotorua

Located in Inner City, Prince's Gate Hotel is adjacent to Government Gardens and within a 10-minute walk of other popular attractions like Rotorua Energy Events Centre. This 50-room, 5-star hotel welcomes guests with 3 outdoor pools, 2 restaurants, and an indoor pool.

What's nearby

  • Eat Street - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 3 min walk - 0.2 miles
  • Rotorua Night Market - 5 min walk - 0.3 miles
  • Polynesian Spa - 6 min walk - 0.4 miles
  • Rotorua Central Mall - 8 min walk - 0.5 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Poco. - ‬5 min walk
  • ‪Aroma Cafe - ‬2 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪Fat Dog Cafe & Bar - ‬4 min walk

About this property

Prince's Gate Hotel

Guests of Prince's Gate Hotel enjoy 3 outdoor pools, an indoor pool, and a children's pool. There's free parking and an area shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Refrigerators, minibars, and coffee makers are other standard amenities.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 to 35 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Bicycle tours
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for NZD 30 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 30 to 35 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-10:00 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Prince's Gate Hotel?

Prince's Gate Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Prince's Gate Hotel?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Prince's Gate Hotel on Mar 29, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Prince's Gate Hotel?

This hotel is situated in Inner City, just steps from Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre, and within a short walk of Rotorua Night Market. You'll also find Polynesian Spa and Eat Street less than a mile away.

Is there parking available at Prince's Gate Hotel?

Yes, self parking is offered for free at the hotel.

Are there luxury amenities available at Prince's Gate Hotel?

Yes, guests can indulge in luxuries such as 4 hot springs, a poolside restaurant, and champagne service at this hotel.

Does Prince's Gate Hotel have a casino on the premises?

No, Prince's Gate Hotel doesn't have a casino.

Will I find an indoor pool at Prince's Gate Hotel?

Yes, this hotel has an indoor pool as well as 3 outdoor pools and a hot tub.

Is Prince's Gate Hotel good for couples?

There are many amenities for couples at this hotel, including champagne service as well as an al fresco restaurant and 3 outdoor pools.

Does Prince's Gate Hotel have a hot tub?

No, but this hotel does have 4 hot springs.

Does Prince's Gate Hotel feature a restaurant that includes a breakfast menu?

Yes, Prince's Gate Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Prince's Gate Hotel allow pets to stay for free?

No, pets aren't allowed at Prince's Gate Hotel.

Does Prince's Gate Hotel have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Prince's Gate Hotel?

The closest major airport to Prince's Gate Hotel is Rotorua (ROT-Rotorua Regional), which is 5.6 mi away (10 minutes by car).

Are there rooms with balconies at Prince's Gate Hotel?

No, there aren't any guestrooms at Prince's Gate Hotel that offer a balcony.

Does Prince's Gate Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Prince's Gate Hotel.

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1004 reviews
Rating 8 - Good. 299 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Nice older accommodations and great staff . . . enjoyed the old world feeling
Stayed 2 nights in Nov 2025

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in an apartment in an adjacent building. The decor was vibrant and colorful in a style perhaps reminiscent of the 1920's. It was spacious, comfortable, and quiet. The location was convenient, walkable to shops and restaurants. The buffet breakfast was okay, but not remarkable. The breakfast room got very noisy with the clatter of dishes when the employees started setting up the tables for the lunch service and clearing away breakfast items. This happened all three days we were there. This probably could have been done more quietly if the employees had sufficient training.
Stayed 3 nights in Oct 2025

4/10 Poor

Maree

Liked: Cleanliness
Disliked: Staff & service
No room service as per advertised. Very small room. No wardrobe
Stayed 1 night in Nov 2025

10/10 Excellent

Marc

Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025

6/10 Okay

Francesca M

Stayed 2 nights in Nov 2025

8/10 Good

Lauren

Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool quirky rooms. Very freindly staff
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Todd

Stayed 1 night in Nov 2025

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

4/10 Poor

Rasa

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First off all that smell in a rooms ( we have 2 rooms for 2 nights), light in a bathroom wasn’t turned on, had to click on for a few times, can hear neighbors around you, bad insulation. Very disappointing stay. Sorry for that review, but can give more than 2 stars.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!! Room was huge and comfy! Everyone was helpful and super friendly! We loved our stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

GScott

Stayed 4 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. The room was lovely and the the bed very comfortable. We had difficulty with the heating, but the desk person came and showed us how to use it. So all was better. The bathroom was quite large.the bar/restaurant had a fun vibe and the lobby of the hotel made me want to just sit and relax. It was quiet, we did not hear our neighbors. It was centrally located. Only problem was parking.
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quaint property with great restaurant. Only minor downsides are no USB charging points in room and very limited on property parking, necessitating parking on street, which is a minor inconvenience
Stayed 1 night in Oct 2025

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, staff & service
Room was perfectly fine, unfortunately the facilities were closed for refurbishment, there was an alternative option given however it was not very convenient.
Stayed 1 night in Sep 2025

8/10 Good

Sebastian

Stayed 4 nights in Oct 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good selection availble
Stayed 6 nights in Oct 2025

10/10 Excellent

Ellina

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Oct 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service
The property is 130 years old but well looked after although the floorboards do creak like Pais. Breakfast staff need more drive. We stayed 4 nights and every day you had to ask to have the milk, orange juice and coffee refilled and when the eggs and bacon ran out hey would come back with 2 eggs and a few rashes of bacon. I can understand if it was getting towards the end of breakfast but it was only 8 to 8.30.
Stayed 3 nights in Oct 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint surroundings Close to restaurants amenities and shops. Room a bit dark
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have breakfast
Stayed 3 nights in Oct 2025

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