Hampton Inn and Suites Houston-Rosenberg2.5 out of 5.0
Recent guest reviews
I come to this hotel about 30 times a year for past 4 years it was great like most Hampton's but in the past year it has gone to pot. The rooms are dirty and in need of repair and a up date. The entry to the hotel is a mess all the time and they should quit serving breakfast. The stuff they put out is old and sad. They close early so they can feed the staff and their friends. You don't know who works there no one wears a uniform. The Indian fellow who is manager/owner is rude and doesn't care about you as a guest. I have decided to move to the Fairfield Inn next time I come to town I am a loyal Hilton guest but this is to sad here. Maybe I will try again if it sells or gets new management.
friendliness of workers haas gone down. Breakfast has become a joke. No real thought in how to set up, prepare and serve meals. There was a time were the person preparing the breakfast would ask how things were and was helpful in getting you served all right. They prepared good food and had fresh fruit, not something that was not ripe or bruised or soggy. Service with a smile is no longer there. Everything seems to be rush, rush so the breakfast could close and give leftovers to their friends. There would be leftovers due to the server not putting all the prepared food out.
Right in the middle of the new shopping area of Richmond/Rosenberg Had an issue with external device connection to the TV in my room, which the night clerk was not able to resolve (apparently because he did not know how, but the morning clerk said that the night clerk should've know how). but otherwise a nice stay.
I always enjoy my stay at any stay at the Hampton Inn. The price is economical and the place is always clean. I always feel welcomed and special when I stay there. The breakfast service is excellent and clean
Temperature was in upper 90s and the AC was off when we checked in. Unbelievable, unacceptable and unforgivable! Housekeeping was not consistent. Our room was not serviced on the second day and other days supplies were not replenished.
Bad twice in a row knight's in was a better place at half the cost and I only stay at the hilton.unclean rooms ants were crawling on the food when reported to staff was talked to like I was slow stay was just over all unpleasant
This was my second stay at this location and I was very pleased with the cleanliness, customer service, and location. Plenty of restaurants in the area as well as retail stores. I will stay here again on my next visit to Rosenberg. Thank you to Mgmt. for upgrading us to the 3rd floor when we encountered a problem on the 1st floor. Great service recovery.
Excellent stay great and friendly staff very clean rooms, breakfast is fresh and very easy to use all the amenities me and my family stay at this location at least 3 times each year and the service always great!!!
Great hotel, can never go wrong with this hotel and close to everything. It was nice, clean, and the staff was friendly. Checking was easy and the choice of rooms was great. There is a movie theater within walking distance.
The room was nice. Everything was great except there was mold in the shower. I never complained about it because my trip was so short. It's just one of the details that I find missed in a lot of hotel stays.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Hampton Inn and Suites Houston-Rosenberg places you within a 10-minute drive of Rosenberg Railroad Museum and Fort Bend County Fairgrounds. This 77-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. Greatwood Golf Club and First Colony Mall are also within a 15-minute drive.
Start your day off right with a free hot/cold buffet breakfast.
Hampton Inn and Suites Houston-Rosenberg's 77 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are other standard amenities.
Guests of Hampton Inn and Suites Houston-Rosenberg have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 318 reviews