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Potters Heron Hotel

3.0 star property
Hotel in Romsey with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Potters Heron Hotel

Front of property
Standard Double Room, 1 Bedroom | Premium bedding, desk, soundproofing, iron/ironing board
Lobby
View from room
British cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet friendly

Explore the area

View in a map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF
  • Place, University of Winchester
    ‪10 min drive‬
  • Place, Winchester Cathedral
    ‪12 min drive‬
  • Place, Marwell Zoo
    ‪14 min drive‬
  • Airport, Southampton (SOU)
    ‪12 min drive‬

Room options

View all photos for Comfort Double Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Comfort Double Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Bedroom

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Bedroom

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room, 1 Bedroom, Garden View

Premium Double or Twin Room, 1 Bedroom, Garden View | Premium bedding, desk, soundproofing, iron/ironing board

Premium Double or Twin Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Romsey

Potters Heron Hotel is located within a few miles (5 km) of River Test and Sir Harold Hillier Gardens. This 53-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • University of Winchester - 10 min drive - 6.8 miles
  • Winchester Cathedral - 12 min drive - 9.5 miles
  • Winchester Christmas Market - 12 min drive - 9.5 miles
  • Marwell Zoo - 14 min drive - 9.2 miles
  • Southampton Cruise Terminal - 18 min drive - 11.5 miles

Getting around

  • Eastleigh Chandlers Ford Station - 6 min drive
  • Gatwick Airport (LGW) - 87 min drive

Restaurants

  • ‪Bay Leaves Larder - ‬4 min drive
  • ‪King Rufus - ‬6 min drive
  • ‪Bedes Lea - ‬7 min drive
  • ‪Josie’s - ‬6 min drive
  • ‪Retro Heaven - ‬7 min drive

About this property

Potters Heron Hotel

Hotel in Romsey with a 24-hour front desk and a restaurant
Potters Heron Hotel features free WiFi in public areas, meeting rooms, and conference space. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a terrace, and a picnic area.
Guests can expect to find free WiFi and plasma TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, ironing boards, and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • 65 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 15 2025 to May 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per accommodation, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 10.00 for children
  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property is also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Frequently asked questions

Are free cancellation options available at Potters Heron Hotel?

Potters Heron Hotel provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do within easy reach of Potters Heron Hotel?

This hotel is located in Romsey, close to Horsepower The Museum Of The King's Royal Hussars, Great Hall, and Winchester Christmas Market. You'll also find River Test and Broadlands Estate within a short drive.

Is parking available on site at Potters Heron Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Potters Heron Hotel include a casino at the property?

No, Potters Heron Hotel doesn't have a casino.

Is there an indoor pool at Potters Heron Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Potters Heron Hotel?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature Champagne service.

Does Potters Heron Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Potters Heron Hotel have a restaurant that serves breakfast?

Yes, Potters Heron Hotel serves a full breakfast each morning for a surcharge from its restaurant.

Does Potters Heron Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Potters Heron Hotel for a fee of GBP 20 per accommodation, per day. The property also provides food and water bowls.

Does Potters Heron Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Potters Heron Hotel?

The closest major airport to Potters Heron Hotel is Southampton (SOU), which is 8.7 mi away (19 minutes by car). Another top airport is Bournemouth (BOH-Bournemouth Intl.), which is around 24.2 mi away.

Can I book a room with a balcony at Potters Heron Hotel?

No, there aren't any guestrooms with balconies at Potters Heron Hotel.

Potters Heron Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 307 out of 775 reviews
Rating 8 - Good. 290 out of 775 reviews
Rating 6 - Okay. 113 out of 775 reviews
Rating 4 - Poor. 51 out of 775 reviews
Rating 2 - Terrible. 14 out of 775 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Brian, Pontypool

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is beautiful, the staff friendly and efficient, the food was freshly cooked, hot and tasty although the chips too greasy for me, I thoroughly enjoyed the hake, The room was very clean but unfortunately I struggled to sleep in the heat with no air conditioning or even a fan
Stayed 1 night in Jun 2025

4/10 Poor

Laura

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Booked our stay through Expedia for a weekend. Staff friendly upon check in and let us check in slightly early. How the room was advertised on Expedia does not match how the rooms look (ours at least). Rooms are advertised as sound proof - this isnt true. We were woken up both mornings by people having normal volume conversations in the corridor. It sounds like they're in the room with you. Room was advertised as King size bed, it was a double bed. Bathroom very outdated in decoration, shower old and very stiff. Hairdryer airvent was broken in multiple places, the gap big enough to accidentally suck up bits of your hair. Cable was stretched and my partner thought he got an electric shock from it. The first night something happened in the kitchen so there was no food available from the restaurant. Reception desk often unmanned, as was the bar when waiting to order drinks. Dust and dirt in the radiator. We complained to Expedia, who attempted to reach out to the hotel for a refund, which was denied.
Stayed 2 nights in Jun 2025

4/10 Poor

Alexander

Business traveler
Disliked: Staff & service, property conditions & facilities
Upon checking-in I was informed that the hotel had been sold and was due to close imminently. This was evident throughout the establishment. The accommodation was tired and dated late 60's and uncared for. The bed was reasonably comfortable despite being 2 singles joined together. The restaurant was cold, grubby and lacked any atmosphere. The food was dreadful. A charming young girl rushed around trying to offer a degree of service whilst the "Manager" lacked any interest and kept disappearing which resulted in long waits to be served at the bar. The bar stock was obviously being run down as more than 50% of the taps were empty. Ironically, I had been advised not to stay at Potters Heron: I wish now that the advice had been taken.
Stayed 1 night in Jun 2025

10/10 Excellent

Marion

Stayed 1 night in May 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service

1 night stay

Overnight stay.
Stayed 1 night in May 2025

6/10 Okay

Jeremy

Traveled with family
Disliked: Property conditions & facilities

Communication

When i required a second key, the reception didn’t tell me to return it, and consequently didn’t clean our room. Further to that they didn't contact us the following day to tell us that. Communication is the key to most successful business.
Stayed 3 nights in May 2025

4/10 Poor

Ben

Stayed 1 night in May 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Recent 2 night stay

Staff very welcoming and accommodating, room reasonably clean , however decor needs updating and attention to details in the cleaning required , bed extremely comfortable to where we are looking to purchase that brand next , breakfast good value for the cost
Stayed 2 nights in May 2025

10/10 Excellent

Olga

Liked: Amenities
Good position and friendly staff
Stayed 1 night in May 2025

8/10 Good

russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Sarah

Stayed 2 nights in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

An OK hotel

We stayed at the Potters Heron for a wedding in the local area. We had a pleasant stay but I would like to say the hotel felt a little sticky in places.It could do with a revamp tbh. However, the staff were friendly and helpful and the food was good. Breakfast was plentiful and restocked continually. I felt sorry for the girl in the breakfast room on Sunday morning she seemed to be the only staff member working and was rushed off her feet! She did a great job though and deserves a medal!! Not sure if it was value for money?
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

10/10 Excellent

A

Stayed 2 nights in Apr 2025

8/10 Good

Jan

Traveled with partner
Liked: Cleanliness
Overall a good stay - The night porter( manager) was excellent. Comfy bed.. Dissapointed by the breakfast - Cold plates! Hot food not that hot and scrambled eggs had gone green as left for too long. Coffee on side not individual pots, cold even when new lot made and cups too small, so kept having to get up for refill.
Stayed 1 night in Mar 2025

6/10 Okay

Ollie

Stayed 7 nights in Mar 2025

6/10 Okay

Simon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldnt return

Front of property fantastic! Rooms very dated, musty
Stayed 1 night in Mar 2025

10/10 Excellent

Lucy

Stayed 5 nights in Mar 2025

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Pleasant but tired hotel.

The staff were pleasant, hardworking and helpful. The room was comfortable but tired, for example the carpet in our room needed replacing. The evening menu was very restricted but food was good and well presented. Cooked breakfast was not very hot and both poached and scrambled eggs very overcooked.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

RICHARD

Stayed 1 night in Feb 2025

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